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4.5 out of 5
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SafeDNS web content filtering service
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18 SafeDNS web content filtering service Reviews
4.5 out of 5
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Overall Review Sentiment for SafeDNS web content filtering service
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PB
Patryk B.
InfoSec and IT Operations Manager
Mid-Market(51-1000 emp.)
"Not the best, their business decisions leave much to be desired, and their sales team is terrible."
What do you like best about SafeDNS web content filtering service?
The fact that they were willing to give us six months free was at least an attempt at fixing their mistake.
Originally:
Their system was decent - their blocking worked most of the time other than the miscategorizations. And like most DNS services like this, it's dumb-simple to use - simply add their DNS to your firewall or to your AD Forwarders, and you're set. Review collected by and hosted on G2.com.
What do you dislike about SafeDNS web content filtering service?
So.... I dunno about you, but I don't want to trust a company where the Senior Account Manager doesn't even do the due diligence to get the customer's NAME right. Your company already screwed up, and you're trying to apologize... by using the wrong name? Pretty bad look on top of already bad looks.
Originally:
We were a happy customer of SafeDNS for exactly 2 years. I mean EXACTLY because when their billing emails went to spam and we didn't know, we didn't get a call during the previous month asking if everything was okay - we just got all DNS requests BLOCKED immediately at the expiration date. That's NOT how you handle non-payment. You have to assume that emails are not the best communication avenue and GIVE THE CUSTOMER A CALL to make sure they actually wanted to cancel - not just block all their DNS requests immediately on the end date. Review collected by and hosted on G2.com.
JS
Jason S.
Director
Small-Business(50 or fewer emp.)
What do you like best about SafeDNS web content filtering service?
Safe DNS is such a simple and effective system for content filtering. Support from the service desk is quick if you need advanced help, this is worth paying for, compared to free DNS filtering systems which do not offer personal support. Review collected by and hosted on G2.com.
What do you dislike about SafeDNS web content filtering service?
So far I have not found anything that I dislike about the product. It meets all of my requirements for the multiple locations that I am protecting with the product. Review collected by and hosted on G2.com.
VA
Vikas A.
COO
Small-Business(50 or fewer emp.)
What do you like best about SafeDNS web content filtering service?
What I like best about SafeDNS is its ease of use and reliability. The filtering works seamlessly in the background without slowing down the network. Plus they have the most accurate web categorization, we have come across. Review collected by and hosted on G2.com.
What do you dislike about SafeDNS web content filtering service?
Few times, we have noticed that popular websites/Apps in some countries have missed the web category, because of that manual intervention is required. Database should be updated on Realtime basis .But overall, these are minor issues compared to the overall effectiveness of the service Review collected by and hosted on G2.com.
DR
David R.
IT Manager
Mid-Market(51-1000 emp.)
What do you like best about SafeDNS web content filtering service?
Using on a number of public WiFi networks. Once configured at network level, it just gets on with it, and you know your users are safe. Review collected by and hosted on G2.com.
What do you dislike about SafeDNS web content filtering service?
Very little. Customisable block screen for https connections would be nice but it's technically impossible! Review collected by and hosted on G2.com.
CS
Chong S.
Director of Finance and Operations
Small-Business(50 or fewer emp.)
What do you like best about SafeDNS web content filtering service?
SafeDNS is a user friendly platform that provides filtering service with ease for our staff and students. Review collected by and hosted on G2.com.
What do you dislike about SafeDNS web content filtering service?
Not sure as it works well for our needs. Review collected by and hosted on G2.com.
AP
Verified User in Primary/Secondary Education
Small-Business(50 or fewer emp.)
What do you like best about SafeDNS web content filtering service?
presets are very good, friendly interface Review collected by and hosted on G2.com.
What do you dislike about SafeDNS web content filtering service?
whitelists are a bit hard to manage, would be good if there was a feature to unblock website directly from block page and bundle related url's better Review collected by and hosted on G2.com.
AR
Verified User in Religious Institutions
Small-Business(50 or fewer emp.)
What do you like best about SafeDNS web content filtering service?
We have been using SafeDNS for about six years now. Overall it has been a set it and forget it experience for most of our team. There have been occasional needs to whitelist items but overall we have seen a huge reduction in the appearance of popups, and accessing of questionable sites. Review collected by and hosted on G2.com.
What do you dislike about SafeDNS web content filtering service?
I dont know if there is a whole lot to say neagtively. Overall my only issue is taht there is not a "quick" way to setup the system to work directly with our unifi system but the directiosn provided worked well and still work today. Review collected by and hosted on G2.com.
VB
Violetta B.
Marketing manager
Mid-Market(51-1000 emp.)
What do you like best about SafeDNS web content filtering service?
Easy navigation in the dashboard, costs less than competitors, works just as good. Also thanks a lot for quick tech support, we got our issue solved in a couple of minutes. Review collected by and hosted on G2.com.
What do you dislike about SafeDNS web content filtering service?
Our team wishs we had an option of iOS agent. Review collected by and hosted on G2.com.
LC
Leonides C.
IT Manager
Enterprise(> 1000 emp.)
What do you like best about SafeDNS web content filtering service?
I love I can create different profiles based on each user requirement. A huge list of categories I can use to block the non-work-related services and web pages. Review collected by and hosted on G2.com.
What do you dislike about SafeDNS web content filtering service?
I would like to have an option to block some apps ports so the user could not access certain apps that waste work time. I know I can use categories but I think blocking ports could be more useful. Review collected by and hosted on G2.com.
KK
Karan K.
BIM Modeler
Small-Business(50 or fewer emp.)
What do you like best about SafeDNS web content filtering service?
SafeDNS make your whole browsing experience safe and reliable that you need not to worry about harmful website, unwanted pop-ups and it provides protection from treats and frauds by filtering the content. Review collected by and hosted on G2.com.
What do you dislike about SafeDNS web content filtering service?
For our work place, I would like to Option for blocking some unwanted apps through the app post so the people at work won't waste meaningful time. Other wise it is a very useful in providing security. Review collected by and hosted on G2.com.
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