--- title: Runo Call Management CRM Reviews meta_title: 'Runo Call Management CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Runo Call Management CRM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 3 scale: '5' date_modified: '2026-06-30' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Runo Call Management CRM Reviews **Vendor:** Runo Technologies **Category:** [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) **Average Rating:** 4.3/5.0 **Total Reviews:** 3 ## About Runo Call Management CRM Modern Mobile CRM with SIM based Calling Solution for your telecalling, tele-sales, telemarketing & outbound sales teams. Free auto dialer feature with advanced user level permissions With this mobile based business outbound sales CRM, your team can be more efficient even on the move. No need for laptops/Desktops/dialers. Just a power packed mobile app! From Business calls, to emails, to meetings; every interaction and every prospect is tracked till closure along with real time management reporting. What differentiates us from others is our easy to use user-interface, ease of work from home and track team’s performance virtually. Features • Choose between 'Click to Dial' or 'Auto dial' mode within the app. No manual dialing. • Tracks outbound and inbound calls of team • Manage business call recordings • Missed call management • Real time input and output performance reporting • Live status of calling/sales team • Timely notification of follow-up/callback cases • Integrated with Facebook, Website forms and many other lead sources. • Integrated with LeadSquared, Zoho, Freshsales and many other CRMs • Integrated with WhatsApp and Email • Bulk data allocation to team with advanced data allocation flow • Auto syncs follow-ups with Google calendar for sending calendar invitations • Option to run multiple campaigns and processes within the same app • Caller Identification along with the past interaction of the lead during the call • Available in Android, IOS and web versions Why Runo ? • GSM sim as a calling medium, hence highly cost effective • Unlimited calls (including recordings) and interactions • Easy to Use Interface • Highly encrypted data for data security • Comes with inbuilt CRM Start now with 10 days of free trial ## Runo Call Management CRM Pros & Cons **What users like:** - Users value the **knowledgeable customer support** of Runo Call Management CRM, which greatly assists during setup. (1 reviews) - Users highlight the **ease of use** of Runo Call Management CRM, making setup and management straightforward and efficient. (1 reviews) - Users praise the **easy setup** of Runo Call Management CRM, finding it user-friendly and supportive for B2B needs. (1 reviews) - Users appreciate the **ease of use** and the helpful **customer support** offered by Runo Call Management CRM. (1 reviews) **What users dislike:** - Users struggle with **integration issues** in Runo, finding it ineffective for task management and calling data usage. (1 reviews) - Users find that the **inability to create tasks** from calls in Runo diminishes its integration benefits with Freshsales. (1 reviews) ## Runo Call Management CRM Reviews ### 1. Providing the best solution for calling. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Runo Call Management CRM?** The ease of the application is very much easy and number of features are good for now a days requiremenet for every b2b clients managing, and the customer support is quite knowledgable and help us a lot while setting up the process. **What do you dislike about Runo Call Management CRM?** We have done the intergation with fresh sales to get the calling data into the CRM but it is of no use because we cannot make a task on that this is issue we found while using the runo. **What problems is Runo Call Management CRM solving and how is that benefiting you?** Our main goal was for taking runo service is to manage the calling service through which we have used the call recoridngs to manage the clients records and updating with the followup of the clients. ### 2. Managing your sales calls in an interactive and user-friendly way **Rating:** 4.5/5.0 stars **Reviewed by:** Rehnuma K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Runo Call Management CRM?** A seamless and easy set-up Outbound call tracking app with an inbuilt CRM that offers a modern mode of managing outbound sales and Tele-calling processes. Runo helps me to manage all the business/ sales calls of my team. This SIM-based app does it all on the move and includes features like Caller Id, call Tracking, live team status, real-time performance metrics, and follow-up notifications, among many more. Easy Scalability - High Contact Ratio - Low Recurring Cost - Zero Capital Investment - High Data Security. **What do you dislike about Runo Call Management CRM?** I'm quite satisfied with the Runo App. My all requirements match with Runo. I'm looking forward to the new features which are going to add in the future. They will come with new features which really helpful for us. **What problems is Runo Call Management CRM solving and how is that benefiting you?** With Runo I can easily track my WFH employee call performance. Runo Increase our outbound calling efficiency by more than 80% Because of its unique features and GSM sim-based solution. ### 3. Budget friendly dialer and CRM Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Antish K. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2021 **What do you like best about Runo Call Management CRM?** Android Based dialer Call center solution for recording and form fill out. What they do offer is the best in the market for now. We can have a double sim on our phone 1. Personal SIM 2. Business SIM The incoming calls on Business SIM can only be recorded. We have customized call dispositions as per our needs. We have customized form fill out while staying in the call. At the EOD, customized report as per disposition we want. Daily report on our email. We can send predefined templates on WhatsApp, Email & SMS. 360-degree view of customers from where we can see the entire history of interaction with them. We can upload documents on customer profile and which can be accessed from management level. **What do you dislike about Runo Call Management CRM?** Reports are shown on a spreadsheet in raw format No visual presentation of reports. It is in raw format. You can not delete personal recordings from the app. iPhone calls can not be recorded in the app. **Recommendations to others considering Runo Call Management CRM:** It contains all the features needed for an online dialer.Call recording, Location Tracking. But it is costly as compared to other competitors. It would have been cheaper. **What problems is Runo Call Management CRM solving and how is that benefiting you?** Benefits: Mobile-based call center solution. There is no need to set up in house. Can be remotely used and form fill outs can be done. GSM number can be used for caling no need of virtual. No internet connection is needed for making call. In offline also it can be accessed. If we don't want to use application for sometimes we can checkout and recordings will be stopped. Live dashboard of our calling executive. ## Runo Call Management CRM Discussions - [What is Runo Technologies used for?](https://www.g2.com/discussions/what-is-runo-technologies-used-for) - [View Runo Call Management CRM pricing details and edition comparison](https://www.g2.com/products/runo-call-management-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-30+23%3A33%3A50+-0500&secure%5Bsession_id%5D=51ec7a9c-a81c-4cee-9e89-fbeeb11a009e&secure%5Btoken%5D=2e757bdd6b5846340c0bed3ea218e6778a506c37411168353fed1fd81cd123e6&format=llm_user) ## Runo Call Management CRM Features **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Contacts** - Personalization - Information Locater - Record Prospect Data **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking ## Top Runo Call Management CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,648 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,247 reviews) - [Apollo.io](https://www.g2.com/products/apollo-io/reviews) - 4.7/5.0 (9,342 reviews)