RunCloud.io Reviews & Product Details

Run cloud is a platform that allows managing and administering VPS from various providers, I have used it with AWS and Linode and without a doubt, their service is excellent, the rates are very good, and they maintain constant updates in their stack to keep the servers secure. Review collected by and hosted on G2.com.

Technical support is too limited, one of the primary services for which RunCloud is chosen is for WordPress apps, however, when using the support, they never provide a satisfactory response, neither to solve the error on their own nor much less a solution from them, the support for the server is a little better. Review collected by and hosted on G2.com.

it is a very easy and intuitive platform, they have connection with all the vps, also with the main ones like aws or digital ocean they have step-by-step implementation to facilitate integration with the server, the cost is very favorable and they have integrated backups. Review collected by and hosted on G2.com.

Technical support could be improved, it is very common to request help for specific server-related issues and receive very general responses or simply be told that they cannot help, perhaps they could be more proactive in that aspect. Review collected by and hosted on G2.com.

When they started, It was a good and cheap service, probably the only good thing about this was the one click installers and the setting up of new servers. But right now they seem to care about only the profits. Review collected by and hosted on G2.com.

If you have the misfortune of requiring support from runcloud expect the worst experience they wont help you resolve any issue, even for a small technical detail in your app.

The only answer you will get is they can only help with problems related to the malfunctioning of their panel. This is what they answer to any support request you make:

"We are RunCloud panel support and our support scope is limited. Consult with your web app developer. You can contact us 24/7 regarding any issues related to RunCloud services"

Do yourself a favor and Avoid runcloud. Serverpilot and Cloudways have way better attention to its customers. Even for small technical Wordpress and server configurations. Review collected by and hosted on G2.com.

Excellent Customer Support Team that takes all that is required to address our concerns on topmost priority. We are so very much thankful to the team at runcloud for taking the customer service to the next level. I have recommended the service to more than 10 people who in turn thanked me for the same reason.

Apart from this:

1. Ease of setting up SSL and SSL renewal.

2. Simple and informative dashboard.

3. Ease of setting up a web application with a single click. Review collected by and hosted on G2.com.

To be frank, it has almost all the features that we need. Here are a few nice to have features that we are looking for:

1. File upload is not present using your file manager.

Nowadays, we as a company are moving towards setting up Odoo ERP for our customers along with the regular PHP-based applications. Setting up multiple odoo instnaces on the same server requires us to do routine and mundane tasks each time we setup.

We can share how we setup a domain to help your team to automate all this with the click of buttons. This will save Review collected by and hosted on G2.com.

There are several features we like about RunCloud. We'll mention our top three below.

First, RunCloud makes everyday server management tasks – e.g., server provisioning, application deployment, server monitoring, and backups – simple to perform. The graphical user interface (GUI) is intuitive and a delight to use – we prefer RunCloud's GUI to other web hosting control panels, including GridPane and Cloudways. With RunCloud, everything works as expected. We have not needed to refer to the RunCloud documentation ("Docs") much, but on the rare occasion we have used it, the documentation has been clear, concise, and helpful.

Second, RunCloud offers support for OpenLiteSpeed (OLS). When provisioning a server, we can choose between an Nginx server stack and an OLS server stack. We decided to go with the OLS option because doing so enables the use of the excellent LiteSpeed Cache for WordPress (LSCWP) performance plugin, which is free. If we had selected the Nginx server stack instead, we would likely have had to purchase a comparable performance plugin, e.g., WP Rocket, FlyingPress, or Swift Performance for our websites. Besides cost savings, using the LSCWP plugin allows us to leverage the QUIC.cloud CDN and online services. (To use the QUIC.cloud services, a website must have the LSCWP plugin installed and activated). The QUIC.cloud Standard Plan comes with monthly free credits and is cost-effective, thus further lowering the costs of running our websites.

Third, we appreciate how RunCloud has made incremental improvements to its offering. For example, yesterday (August 1, 2022), RunCloud announced that they had added Google Drive and Dropbox as external storage destinations for web application backups. A few months ago, RunCloud introduced Backup v3.0, which is currently in public beta. With this new backup system, they removed the previous backup storage limit. Also, they now include the cost of backups to all destinations (RunCloud storage, external storage, and local storage) in the paid subscription plan. (Previously, the "Backup Pro" subscription cost $1 per site per month) Review collected by and hosted on G2.com.

The Basic Plan is limited to one server only. A couple of months ago, when we wanted to move our websites to a different server on the same RunCloud account, the Support representative informed us this was not possible since the Basic Plan allows only one server to be connected. He suggested we upgrade to the Pro plan. This information was contrary to what a different representative had told us before we signed up for the Basic Plan. In our online chat, this person said that RunCloud could change my plan "to the Trial plan for 1-3 days on which you can add the second server and migrate your web apps to the new server." Because users may need to change their server at some stage, I believe RunCloud should give those on the Basic Plan a temporary upgrade for, say, one or two days so that they may move their websites to the new server. In our case, we found an alternative way to move our ten websites from the old server to the new one while still staying on the Basic Plan. However, the multiple website migrations consumed plenty of time and energy. Our firm will upgrade to the Pro plan (which allows unlimited servers) soon, mainly because we want to move some websites to a server geographically closer to the target audience of those sites (compared to the physical location of the current server) to improve webpage download speed. Another benefit of the Pro plan will be a more straightforward process of website migrations if we change servers than we experienced two months ago. Review collected by and hosted on G2.com.

It really is my secret weapon - I can effortlessly deploy web apps in seconds and begin working on them immediately. I have over 20 years of experience in cloud hosting, spending many of those on an SSH command line. As much as I'm at home there, nothing will beat clicking a few buttons and typing a few words and watching a new website come to life.

Runcloud takes away the time consuming "boring" parts and allows you to dive straight into your project. That's what I love most about runcloud. It's simply perfect. Review collected by and hosted on G2.com.

I've used Runcloud for around 18 months, and as much as I'd like to leave a little criticism that may help the developers of the app in future, there really isn't anything that I personally dislike about it. It does everything I need it to. Review collected by and hosted on G2.com.

I was really impressed by the service at RunCloud until the recent changes, where it seems they've shifted their business model from "customers first" to "profits only". Review collected by and hosted on G2.com.

The subscription expired before I could fix payment, but they wanted $99 just to unlock our account. Review collected by and hosted on G2.com.

Runcloud gives me the freedom to host and manage my client websites at a fraction of the cost of the alter alternatives. Review collected by and hosted on G2.com.

Backups are probably the least functional/value offering, but they have just been rebuilt completely so I'm looking forward to testing the beta out. Review collected by and hosted on G2.com.

What makes RunCloud stand out from the crowd is easy and fast deployment, user-friendly interface, the ability to manage as many servers as you want with their basic plan. It simplified our workflow and helped us reduce our hosting costs to more than 50% per month. OpenLiteSpeed included at no additional cost is a great feature too along with the custom NGINX configuration which improves your website performance. Another feature we like about RunCloud is off-site backups as it allows you to store copies of your website off your server which is pretty helpful if anything was to happen to the server or the datacenter it is hosted at. Review collected by and hosted on G2.com.

What we don't like about RunCloud is that we have to install and deploy the dependencies required to utilize PHP email. They have a detailed guide on how to do that using the command line, but it would be great if this feature was built-in with their server stack. Review collected by and hosted on G2.com.

I have been using RunCloud for the past 3 or 4 years. The service has constantly been improving and is overflowing with value.

> Free SSL

> Easy to set up a server with VPS service of choice (API)

> Verbose backup solutions

> Knowledgeable customer support

> Attomic Depoloyment

> DNS Managment

> High quality blog that has helped me resolve issues (Great Walkthrough Guides)

> PHP backend is easy to navigate and is easy on the eyes

> Cloning Applications to multiple VPS

> Quick Response after submitting a ticket

Bottom line if you are want to host your own VPS on a budget, RunCloud is the best choice. Review collected by and hosted on G2.com.

A while back RunCloud changed their backup system and started charging more.

I enjoyed the older version because of how simple it was but the recent changes are growing on me. Review collected by and hosted on G2.com.