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1,659 RUN Powered by ADP Reviews
Overall Review Sentiment for RUN Powered by ADP
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Using Run has made processing payroll super easy for me. The support system is super fast and reliable. I use RUN powered by ADP on a daily basis to check the TimeKeep feature but also to stay up to date on anything new. My employees also like how straight-forward the system is when having to input information. Review collected by and hosted on G2.com.
The only thing I dislike is the "To do" list because you cant delete something off it. Review collected by and hosted on G2.com.
ADP is very helpful for me.
I am not a US citizen, so I am totally unfamiliar to US HR practice.
ADP representatives are always with me. They respond to my emails very quickly and sometimes help me process payroll on the phone. Sharing my screen while speaking on the phone with ADP was very easy to understand HR and payroll processes.
The chat feature is also very useful. They respond very quickly at any time.
They are professional, which you can rely on for all HR matters.
My company will continue to use ADP. Review collected by and hosted on G2.com.
I am a non-resident alien, so I exempt from paying FICA taxes. The ADP does not have the feature for non-resident alien, so first, I struggled to set my payroll deductions. ADP operator helped me exempt from fica by changing some settings. Review collected by and hosted on G2.com.
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The most helpful part of ADP RUN is how easy it is to contact support. Not only is everything typically found quick and easy it is also so easy to get an answer from support on where something is. Any question you have rather it is retirement contributions, hours, employees, etc. They have a team for it. Review collected by and hosted on G2.com.
General Ledger can be a little difficult but for good reason, and like my positive review, just contact support and they will take care of you. Review collected by and hosted on G2.com.
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Run can simplify so many tasks. The timekeeping feature makes payroll so much easier than calculating hours manually and submitting them. I definitely keep more of my time lol. Sarah made the switch over to ADP quick and painless. Any questions that I've had were answered, and someone is always there to help. Review collected by and hosted on G2.com.
I haven't found a single thing that I dislike I about Run. Review collected by and hosted on G2.com.
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I really appreciate the free webinars that are provided to assist with any questions. There is also an online chat available to ask questions if unsure. The program is fairly easy to follow, and there was someone willing to meet with me to walk me through the first payroll if I needed it. (I didn't) Review collected by and hosted on G2.com.
Initially I was a little frustrated with getting ADP set up for my business. But once I got it up and going it's been fine since. Review collected by and hosted on G2.com.
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What's most helpful is that everything HR is in one place, and ADP helps me keep current with compliance. As a small non-profit with 8 remote workers in 8 different states, not having to spend valuable resources on staying current with multiple state rules is so valuable. Review collected by and hosted on G2.com.
I wish their webinars were more detailed. They sometimes feel like they're only for folks new to ADP and HR processes. Run itself is really great and easy to use. Review collected by and hosted on G2.com.
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ADP RUN is incredibly user-friendly and saves me a great deal of time processing payroll. It is an intuitive program that has been a true asset to my company. The program was easy to implement. Whenever we do have an issues requiring support, I always find customer support to be very helpful. Review collected by and hosted on G2.com.
I have seen no downsides to ADP RUN as of now. Review collected by and hosted on G2.com.
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The app is very user friendly. the thing I like the most is it allows new hires to onboard themselves. Users can also make changes to their own information. Also the dashboard is set up very efficiently. I like that it sends you reminders of the tasks ... like your weekly payroll is due. Also when you have processed it sends you a confirmation email. Switching over from Quick Books was super easy too. Having to do payroll weekly , You really want something user friendly. Review collected by and hosted on G2.com.
Only thing I can think of is to view paystubs you have to dwonload. Really that's the most inconvenience I have had. Hardly ever have to do that . Just every now and then. Have not had too many instances where I had to contact customer support. Not since we started using ADP. Thats always a plus. Review collected by and hosted on G2.com.
Very easy to use, implementation was seamless, and customer support, most important, has been outstanding. Review collected by and hosted on G2.com.
Wait time for customer service and the difficulty trying to adjust my pay periods becuase they vary each payroll period. Review collected by and hosted on G2.com.
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I had amazing customer service getting started with ADP. It was quick and easy and it makes running my payroll so easy. I rest assured the correct taxes are being taken care of. Review collected by and hosted on G2.com.
It is a little more expensive than when I was using quick books, but my accountant said that there were benefits to switching so we did :) Review collected by and hosted on G2.com.