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RPNow Reviews & Product Details

RPNow Overview

What is RPNow?

RPNow, powered by PSI, is a self-service model for secure online proctoring and identity verification. RPNow enables institutions to see students, know who they are, and what they’re doing during an online examination. Using a standard computer webcam with an internet connection, students can take a remote proctored exam online the moment they are ready – anytime, anywhere, from home or workplace - without compromising academic integrity. Efficient and cost-effective, instructors or administrators can easily set up exams using RPNow’s seamless LTI-based integration with any LMS. RPNow is scalable for any group size, one from test instance – to thousands.

RPNow Details
Discussions
RPNow Community
Languages Supported
English, French, Portuguese, Spanish
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Product Description

RPNow powered by Software Secure, is a cloud-based software as a service that provides authentication and remote proctoring solutions allowing organizations to offer a self-service exam process through their LMS that enables students to test online, anytime, anywhere -- with integrity.

How do you position yourself against your competitors?

RPNow is an on-demand proctoring solution, meaning our solution is available anytime-anywhere with no scheduling required. Test taker proctoring sessions are recorded via webcam and internet connection and reviewed later. This allows RPNow to be more accurate, scalable, convenient, and cost effective than our competition.

For more information about the 3 models of online proctoring (live, automated, and on-demand), read the pros and cons of each in our eBook – “Eyes on Integrity: A Comparative Look at Online Proctoring Models.”


Seller Details
Seller
PSI
Year Founded
1993
HQ Location
Minnetonka, MN
LinkedIn® Page
www.linkedin.com
508 employees on LinkedIn®

Allison S.
AS
Overview Provided by:
Marketing Leader & Revenue Generation / Pragmatic Marketing Certified Level II

Recent RPNow Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"Not A Huge Fan"
There is nothing great to say about this product really. The only thing that works is the customer service reps that help with all of these issues.
Shirley-Ann A.
SA
Shirley-Ann A.Enterprise (> 1000 emp.)
3.5 out of 5
"A necessary tool for online learning"
The best thing about RPNow has to be the many different checkpoints that it offers to ensure student's compliance with the exam-taking instructions...
Daniel W.
DW
Daniel W.Small-Business (50 or fewer emp.)
4.5 out of 5
"RPnow is a great option for our online students."
Many of our students travel through the summer. RPnow gives students the option of taking their proctored final exam while away. Our students wor...
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RPNow Media

RPNow Demo - Flagged exam results
Proctored exam results will have violations flagged by our certified proctors in the LMS or test management system.
RPNow Demo - Effortless exam registration
Test administrators can easily register exams right within their LMS or test management system.
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5 RPNow Reviews

3.6 out of 5
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5 RPNow Reviews
3.6 out of 5
5 RPNow Reviews
3.6 out of 5
G2 reviews are authentic and verified.
Verified User in Utilities
UU
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RPNow?

There is nothing great to say about this product really. The only thing that works is the customer service reps that help with all of these issues. Review collected by and hosted on G2.com.

What do you dislike about RPNow?

There are so many technical issues that come about using RPNow, one being that it kicks you out of the system before even logging on to the certain area you're looking for. Very annoying. Review collected by and hosted on G2.com.

Recommendations to others considering RPNow:

I would highly reccommend using the software Lockdown browser as it is very easy to use, not much is stressful and support rocks. Review collected by and hosted on G2.com.

What problems is RPNow solving and how is that benefiting you?

We have realized that RPNow is not as efficient as we need it be. Another software that has been used is lockdown browser and that works fantastically. Review collected by and hosted on G2.com.

Shirley-Ann A.
SA
Faculty
Higher Education
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about RPNow?

The best thing about RPNow has to be the many different checkpoints that it offers to ensure student's compliance with the exam-taking instructions. There is a visual inspection, an audio inspection, and also the ability to keep track of open programs on the computer in use. There is also the ability to take a practice test , which allows students to familiarize themselves with the platform, before the actual exam. This is very useful as the platform itself is a bit complicated, and several students have some small difficulty logging in successfully the first time. Practice tests, I believe, are not charged for, since there is no assessment begin performed. Review collected by and hosted on G2.com.

What do you dislike about RPNow?

It is a bit tedious for the student. Requires a log in process that many students get confused by because of a 'password login.' I've also had a number of students complain that the program just shuts down on them during the exam.

Also, it has some difficulty working with Safari Review collected by and hosted on G2.com.

Recommendations to others considering RPNow:

Great product. Has a great capability to assist with some of the difficulties of online learning. It also offers a 'practice' mode for which there is no cost to take. This helps to familiarize students with the program before the test date. There are some issues though - but RPNow is aware, so I am hopeful that they will find solutions soon. Review collected by and hosted on G2.com.

What problems is RPNow solving and how is that benefiting you?

Ability to administer tests under exam conditions to online students. Review collected by and hosted on G2.com.

Robert H.
RH
LMS Administrator/Director of Faculty Support
Higher Education
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RPNow?

As the Director of Institutional Technology at Horry-Georgetown Technical College, I have found RPNow to be easy to deploy and use. I've run a pilot of RPNOW and have had zero problems with my faculty and students accessing and using RPNow. RPNow has solved overcrowding at our Testing Centers and is becoming our go to solution for online or at a distance exams.

However the best part of RPNow is their team members. Fantastic support, fantastic response times, and a willingness to listen to critical feedback and incorporate feature requests into updates of the software. Review collected by and hosted on G2.com.

What do you dislike about RPNow?

There isn't very much to dislike. One suggestion that I've given as a feature request is how completed proctored reviews are delivered and the amount of detail at a glance that is provided to the instructor so that the instructor can focus only on any flagged suspicious activity and ignore proctored results that do not have any suspicious activity. Review collected by and hosted on G2.com.

Recommendations to others considering RPNow:

Take a moment and talk with the RPNow team. Share with them your particular needs and compare their responses with other vendors. I expect that you will find the experience a refreshing one as compared to other vendors. Review collected by and hosted on G2.com.

What problems is RPNow solving and how is that benefiting you?

Meeting high demand of online exams while maintaining academic integrity, Also meeting the growing demand of online, blended, and at a distance learning. As an example I have a student who is an acrobat for the Carnival Cruise line. This student is able to complete learning objectives with online testing from the cruise ship and still maintain the academic integrity demanded for exams from our Nursing curriculum. Review collected by and hosted on G2.com.

Daniel W.
DW
Senior Instructional Designer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about RPNow?

Many of our students travel through the summer. RPnow gives students the option of taking their proctored final exam while away. Our students work through their online courses at their own pace. Having RPnow, students can take their final exam as soon as they are finished with all of their coursework.

We have worked with RPnow for the past two summers. RPnow staff members help us manage our teachers and proctored tests. Additionally, RPnow worked with us to provide a simple way to submit a parental agreement. Review collected by and hosted on G2.com.

What do you dislike about RPNow?

Not really a dislike, more of a miscommunication on our part. Typically we handle all the support issues for our courses. RPnow offers students with wonderful support. Our students are often confused on which support path to follow.

Our students travel the world. We have run into issues for students that are traveling outside of the country and their ability to run they system. Review collected by and hosted on G2.com.

What problems is RPNow solving and how is that benefiting you?

Students need proctoring options. RPnow clearly is a great option for our online students and a great solution for our academy. It is low cost. It is easy to use. If there are issues, RPnow support has been a great asset. Review collected by and hosted on G2.com.

Norene K.
NK
Professor
Higher Education
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about RPNow?

As a Professor of online courses, I love the flexibility RPNow gives my students to take an exam any time of the day or night. Review collected by and hosted on G2.com.

What do you dislike about RPNow?

The instructor reports could use a bit more detail, and I wish they arrived sooner. Review collected by and hosted on G2.com.

Recommendations to others considering RPNow:

If you teach online courses, and don't want to require your students to come on campus to take an exam, this service is for you. It will ensure Identity Management, as well as Exam Integrity. Review collected by and hosted on G2.com.

What problems is RPNow solving and how is that benefiting you?

We are insuring Academic Integrity of exams, as well as identity management of our students. Review collected by and hosted on G2.com.