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RouteMatch Reviews & Product Details

RouteMatch Overview

What is RouteMatch?

With RouteMatch, you are assured of technology innovation that allows you to make a positive impact on your operations, ridership and bottom line.

RouteMatch Details
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Product Description

With RouteMatch, you are assured of technology innovation that allows you to make a positive impact on your operations, ridership and bottom line.


Seller Details
Twitter
@RouteShout
62 Twitter followers

DZ
Overview Provided by:

Recent RouteMatch Reviews

Verified User
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Verified UserMid-Market (51-1000 emp.)
2.0 out of 5
"RouteMatch Doesn't Deliver"
That the software is consumer centric, so all of the information is in one place on that rider.
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1 RouteMatch Reviews

2.0 out of 5
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1 RouteMatch Reviews
2.0 out of 5
1 RouteMatch Reviews
2.0 out of 5
G2 reviews are authentic and verified.
Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RouteMatch?

That the software is consumer centric, so all of the information is in one place on that rider. Review collected by and hosted on G2.com.

What do you dislike about RouteMatch?

It does not produce the reports that were promised and we can not resolve that issue working with their support staff. They had promised that the software would also schedule properly. Even with their support configuring the scheduling does not work well. Review collected by and hosted on G2.com.

Recommendations to others considering RouteMatch:

Ask for an experienced project manager if there is one. We went through 4 or 5 project managers during the implementation and never really got everything we were promised. The paratransit and fixed route modules are really separate and work differently, reports are so ,so, if you need anything specific like a STOA report forget it, they will promise but never deliver. The company seems to keep switching staff roles and realigning their departments, it is a very young company with staff seeming to leave within a short period of time. Review collected by and hosted on G2.com.

What problems is RouteMatch solving and how is that benefiting you?

We wanted to schedule rides electronically so that consumers would be picked up and delivered on time. Also generating the reports needed for billing and funders. Only partial of these business problems were resolved. Review collected by and hosted on G2.com.

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