DE

David E.

Director Of Finance Orbit World Travel Auckland

Small-Business (50 or fewer emp.)

5/26/2022

"Very intuitive and accurate product"

5/5

What do you like best about Rossum?

fast accurate document scanning and great customer service Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Time difference but the Rossum team work all hours and are very accomodating doing out of hours meetings. Review collected by and hosted on G2.com.

UC

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

5/26/2022

"Rossum significantly improved our customers invoice processing"

5/5

What do you like best about Rossum?

Very good and quick support, flexibility in terms of adapting Rossum to customer needs. Very good API documentation for most of the features. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

For some features, there were breaking changes in the API which were a bit troublesome. In some features (very few) the behaviour is a bit strange Review collected by and hosted on G2.com.

UC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

8/5/2022

"Saving my time"

4/5

What do you like best about Rossum?

Very user friendly, saving my time a lot, and no need special training, good customer service. We like it during the trial base. Help a lot of automation process Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Not the cheapest option. Hard to fit if the company has limited budget. Review collected by and hosted on G2.com.

AC

Verified User in Capital Markets

Mid-Market (51-1000 emp.)

8/8/2022

"Easy to use, simple, not the cheapest but still affordable"

4/5

What do you like best about Rossum?

Very adjustable to what we need so can make it taylored to how we want it, easy to use, great customer service, time saving Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Large pdf docs take longer time to process sometimes causing some crash, quite costly Review collected by and hosted on G2.com.

SO

Sammir O.

Global RPA Manager

Mid-Market (51-1000 emp.)

5/14/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great product in constant evolution"

5/5

What do you like best about Rossum?

1. Intuitive Ui for annotations

2. Learns from end-users corrections automatically (no need for an IT Project)

3. Great library of APIs that facilitate its implementation

4. Constant improvements and addition of new features. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

They charged by invoice in the past, and now it is based on the number of pages. Wich makes it very difficult to predict as most people would not know how many pages they receive per year. Review collected by and hosted on G2.com.

Recommendations to others considering Rossum:

If you are looking for a solution specifically for invoices, this is it. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

We embedded Rossum in our Invoice Processing application. Our application automates the invoices reception and data extraction (using Rossum), enables the GL Coding with predefined rules, and facilitates the approval and posting.

Benefits: extraction with high accuracy right away without any effort. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/11/2021

"Excellent data capture and support."

4.5/5

What do you like best about Rossum?

Excellent for most regular invoices, data capture is fast learning and accurate. The user interface, analytics, and possibilities for customization are all of a high level. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Cumbersome for our unstructured and inconsistent niche invoices, thus far making it challenging for us to work at the speeds we require. I should add that this is a work in progress though, which is roughly proceeding according to plan so far. This should, however, not apply to most use cases, even when processing regular, unstructured invoices. Review collected by and hosted on G2.com.

Recommendations to others considering Rossum:

We are still working with Rossum to get to where we want to be, but this is because of our quite specific needs. I have no reason to believe that we won't get there in time to meet our agreed deadline. As you can see, my review is quite positive even though we don't have everything in place quite yet, which is saying something. My advice would be - if you're considering Rossum, try it, and discuss your needs and expectations with them. It might just be worth it. For our purposses, the experience has been good so far, and I see no reason to doubt that it will continue to improve in the coming months. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

We have to process, and extract data from, a very high invoice load, from thousands of vendors. Rossum helps us to do this without having to spend time on the creation and maintenance of templates for every single vendor, and by minimizing the need for manual corrections. Review collected by and hosted on G2.com.

JV

JB V.

Global Data Services Manager

Mid-Market (51-1000 emp.)

12/13/2020

"JB's Review"

3.5/5

What do you like best about Rossum?

The ability to quickly scan long documents. The ability to find/replace letters/numbers is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

I don't have issues with Rossum that are related to Rossum, it's mostly with my company's ability to integrate Rossum.

I would like to see how much my team is using Rossum. Rossum used to provide those stats, but hasn't lately. While I may find Rossum easy to use, if my team doesn't, I wouldn't be very likely to recommend this product. Review collected by and hosted on G2.com.

Recommendations to others considering Rossum:

Invest in training your team early and almost "forcing" adoption, as it may not come naturally. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

I see problems in not being able to read CIs if they are unclear or blurry. I have seen great benefits in capturing data from long documents so that it doesn't need to be manually typed. Review collected by and hosted on G2.com.

TK

Tomáš K.

ICT Specialist

Enterprise (> 1000 emp.)

1/19/2021

"At Kofola, as the first in the world we implemented an online connection between Rossum and SAP!"

5/5

What do you like best about Rossum?

Rossum is open to innovation, they practically permanently improve their product. They work proactively with an emphasis on customer satisfaction. Rossum cloud solution is modern with advanced technology and at the same time easy to use. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Increased communication security is paid extra. Review collected by and hosted on G2.com.

Recommendations to others considering Rossum:

Also focus on how Rossum will be integrated into the accounting / ERP system. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

The way of integrating Rossum and the Accounting/ERP system is very important. This integration determines the final quality of the entire solution. The original integration via RPA robots was slow, unreliable and with insufficient "offline" control. With online integration into SAP for each document, we see directly in Rossum all the necessary online data downloaded from SAP with direct control. So we are able to immediately get the invoice document into SAP in a few seconds. Review collected by and hosted on G2.com.

NA

Nigel A.

Mid-Market (51-1000 emp.)

11/5/2020

"The Citizen Kane of AI-Driven Financial Document OCR Services"

5/5

What do you like best about Rossum?

First of all, for context I'm a software developer who is using Rossum as the OCR backbone of a larger webzone.

I've found Rossum's API to be intuitive to use, powerful enough to do what we've need it to, and reliable. I've written many different software integrations over the centuries I've been on this planet, and I can honestly say that Rossum has been the easiest to work with. Through their API tools we were able to make a process where we can connect a new company's invoice pipeline to their OCR service in a matter of seconds.

The rate at which Rossum's team adds new features is honestly quite impressive. Sometimes it almost feels like they're adding useful features faster than we can even keep up with.

Also, Rossum's technical support has been extremely attentive. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

I guess I'm not a fan of hypocrites or Justin Bieber -- oh, or did you mean about Rossum?

I guess the only negative thing I can think of to say right now is that I've found that their line item table capturing seems to often require manual intervention. Fortunately they do offer some excellent tooling to correct any capturing errors. Do take this criticism with a grain of salt though, because haven't used line item tables super duper extensively yet -- it might be the kind of thing where it quickly learns after you've corrected one particular invoice layout. I'm not really sure. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

We use Rossum to automagically capture invoice data and import that data into our own system for further processing and hot new workflows.

As for the OCR service itself, it seems quite accurate and is capable of capturing any value that we've needed to use so far. You can also extend the "reviewing" interface with your own custom fields (for example, we map the "sender" of an invoice to a "vendor" entry in our database) and Rossum seems to even apply some of it's AI magic to remember past values for your custom fields when similar invoices come in the future.

With Rossum, we'll be able to offer our customers faster document processing times and save them the tedium of manual data entry.

Rossum's made my job easier, and I think the benefit of that has trickled into other areas of my life as well. I find that I have more time to spend with my kids, and that it's reignited the burning passion that my wife and I feel for each other. Thank You, Rossum!!! ヽ(*⌒∇⌒*)ﾉ Review collected by and hosted on G2.com.

IS

ishani s.

Mid-Market (51-1000 emp.)

11/4/2020

"Great experience working with Rossum"

4.5/5

What do you like best about Rossum?

The experience working with Rossum has been amazing. I truly appreciate how Rossum’s team has supported us in setting up our internal accounting workflows right and achieving a seamless solution with high-quality results.

Rossum’s interface is very user friendly. The APIs available are very easy to integrate and the documentation is also very extensive and helpful.

The best part of Rossum is that it gives you the flexibility to build and manage your own specific business logics, easy integrations with vendor masters, databases through connectors, and web-hooks, which most of the similar platforms in the market don’t provide.

The team is very responsive and is always there to help and guide you. I would like to appreciate Anastasia and Michaela for their great support throughout the setup. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

There is nothing I dislike about Rossum. Just a suggestion, If you can offer a default engine for identifying/classifying documents and can also have direct intergartions with accounting systems without any third party connector, it will be great and can take this to another level. Review collected by and hosted on G2.com.