I have been working with the system as part of the client development team for over two years, and we handle a vast number of invoices with very specific processing requirements. This system allows for highly flexible customization to meet our needs and offers a wide range of standard solutions.

In addition to its primary goal of processing invoices, another significant advantage is its ability to streamline data collection from all invoices, which greatly aids in data analysis. The customer support is excellent, responding quickly and effectively. Additionally, we have our own client manager, with whom we have weekly calls for assistance. Review collected by and hosted on G2.com.

One downside I would note is the slowdown of the system at the beginning of each month. Aside from that, everything is great. Review collected by and hosted on G2.com.

The UI is really easy to pick up and understand and the document processing seems instantaneous. Review collected by and hosted on G2.com.

The inability to completely change the email Suffix for inbound documents. Review collected by and hosted on G2.com.

We started using Rossum to elimate alot of the manual processing of invoices we currently had implemented. Rossum has been instrumental in managing our workload and the automation has improved significantly since we begun. Review collected by and hosted on G2.com.

We have some larger invoices with lots of detail and Rossum can become very slow when processing these documents. These particular cases also do not automate due to the complexities. Review collected by and hosted on G2.com.

Easy to use User Interface, making extraction super easy. Openess of APIs and Extension makes it easy to integrate into corporate systems. Great learning rate Review collected by and hosted on G2.com.

It could do a bit better on extracting non invoice/purchase order fields Review collected by and hosted on G2.com.

Good automation

Great versatility when having documents in many different variants coming into a single point.

Great for multinational companies with many different languages.

Very good customer support and having a technical account manager assigned.

Many options for customization. Review collected by and hosted on G2.com.

Would be great with more feedback directly on the specific documents that are not automated and what or how much is needed for it to go through automatically the next time. Review collected by and hosted on G2.com.

quite easy to use and you can change things easily. Review collected by and hosted on G2.com.

Sometimes I don't find answers in Rossum material - like how to do things step by step. Review collected by and hosted on G2.com.

The platform brings a surprising level of intelligence to document processing. With each update, it gets noticeably sharper in understanding complex layouts. Also, whenever we’ve hit a roadblock, their support team has jumped in with real solutions instead of canned responses. Review collected by and hosted on G2.com.

Every now and then, there’s a hiccup that pauses the workflow. It doesn’t last long, but when you’re depending on continuous processing, even a short delay can throw things off. Review collected by and hosted on G2.com.

Rossum has allowed us to process a rapidly growing number of documents, without having to constantly hire and train new employees. And strangely, it has made annotating documents fun, rather than tedious and stressful. Review collected by and hosted on G2.com.

Like anything worthwhile, there was a bit of a learning curve in the beginning. But it quickly became clear how much time it was saving. Occasionally there is a minor glitch or technical issue, but the Rossum team is always very quick to resolve any issues that arise. Review collected by and hosted on G2.com.

From the sales process, to implementation, through ongoing support, our organization has had wonderful experiences with Rossum.

The product works as promised, and in fact, the machine learning is delivering better than expected results. With a relatively small amount of data, in less than 3 months, we are seeing accuracy well above our former provider.

The integration team was easy to work with, and extremely responsive. We have been able to seemlessly integrate Rossum into our daily workflow in our primary operating system. We use Rossum every day to import important documents for our clients. The user interface is easy to use.

The customer support team is quick to respond to our needs during their EU support hours. Review collected by and hosted on G2.com.

We do wish they had US based support hours. Review collected by and hosted on G2.com.

Rossum has been great in adapting to our companies specific needs when it comes to automation. We needed it tailored to us, so Rossum can automate the order entry part in our company. The AI has been great and the learning process has been smooth and it is getting better and faster. Review collected by and hosted on G2.com.

I would like for it to offer more options on reporting as my managers needs statistics, but I have been informed that they are in the process of offering a better tool, so I will be one of the first to take advantage of it when it is launched! Review collected by and hosted on G2.com.