Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Mid-Market (51-1000 emp.)
"Intuitive design & efficiency make Rossum something we can't imagine being without"
4.5/5
What do you like best about Rossum?

The User Interface is the best aspect of Rossum for me, as it made the software easy to pick up and learn with. The clear & self-explanatory nature of the design helps encourage more in depth and frequent use.

It effortlessly reads uploaded documents even if its a new format, with only minor tweaks necessary. This makes implementing new accounts as a business much easier and encourages us to run more and more through Rossum. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

The confidence scores in Rossum aren't always perfect, sometimes only having a 50% confidence score for simple data. This means that some documents really struggle to be automated. Sometimes even misidentifying 'GBP' and not being confident in this, manual intervention easily gets around this, but it shouldn't be necessary.

It also struggles with some documents still despite consistent manual fixing of the mapping. Often this is where the data being selected is close enough together the software cannot differentiate. Review collected by and hosted on G2.com.

Tamil A.
TA
Tamil A.
Software Engineer ( RPA Developer)
Oil & Energy
Enterprise (> 1000 emp.)
"Revolutionizing Document Processing with Advanced Automation"
5/5
What do you like best about Rossum?

The platform automates the entire document lifecycle, from receiving documents to posting data into internal systems, significantly reducing manual effort

Users report significant improvements in processing speed and accuracy, with some noting up to a 90% increase in document processing speed

The platform is user-friendly and requires minimal setup, making it accessible even for those without extensive technical expertise

Rossum offers in-depth integrations with various systems, enhancing its utility across different business processes

Rossum provides excellent customer support and offers a high uptime guarantee, ensuring reliability

Rossum AI is designed for easy implementation, allowing businesses to quickly integrate and start automating their document processing workflows with minimal setup. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

There can be occasional challenges with extracting data from documents with unusual layouts or intricate formatting Review collected by and hosted on G2.com.

Gita R.
GR
Gita R.
Head of Digitalization
Small-Business (50 or fewer emp.)
"It's a very easy-to-use platform with extensive functionality and customization options"
4.5/5
What do you like best about Rossum?

I really enjoy using Rossum – it's intuitive, easy to use, and can be tailored to fit specific needs. The platform is capable of learning most of the recognition process, which significantly increases the volume and speed of document processing. Communication with the Rossum team is smooth and very efficient. I also appreciate that you don't need advanced coding skills to perform basic administrative tasks or make changes within projects. Even when there's a need to create a custom queue for a specific client, it can be done quickly and easily thanks to the platform’s flexibility. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

When I first started working with the Rossum platform, the interface was visually very appealing. However, it was later suddenly changed, and the new design doesn’t feel as visually attractive. Of course, I've gotten used to it by now, but I personally preferred the previous version. Review collected by and hosted on G2.com.

Ron Y.
RY
Ron Y.
Accounts Payable Specialist
Enterprise (> 1000 emp.)
"Rossum to the Rescue"
4/5
What do you like best about Rossum?

The layout and interface is really easy to use and understand. Quick and easy to find information and simple for processing. The support given from the Rossum team is also very helpful and they are very professional. Its ability to read the information we have on our accounting system and integrate with it so we can identify problems and errors is also very helpful and will save us a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Due to the use of AI, a lot of work goes into getting the information correct so that the AI can read and understand what is correct information and what isn't; but in the long run we can see how it will benefit us. Review collected by and hosted on G2.com.

AP
Ashley P.
Corporate Account Manager
Mid-Market (51-1000 emp.)
"An incredible addition to our company. Receiving orders via a PDF has never been easier"
5/5
What do you like best about Rossum?

The AI feature that adapts to each individual PDF is impressive, as it means that with every new document, less human intervention is needed over time. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

So far, I haven't encountered any drawbacks with Rossum. Review collected by and hosted on G2.com.

RH
Richie H.
Senior Accounts Payable Lead
Enterprise (> 1000 emp.)
"Excellent piece of software to improve invoice processing efficiency"
4.5/5
What do you like best about Rossum?

The system is very intuitive and easy to use, it has greatly improved the rate that invoices are processed and helps to flag invoices which has various compliance issues (including but not limited to missing PO's, bank detail mismatches, missing VAT numbers).

The team are also very supportive in tailoring the system to our needs and are quick in making the required changes. They are also on hand to work resolve any general system issues and problems with integration. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

There are a few minor issues with integration as we have launched alongside a new finance system, but the team were very supportive and quickly resolved these issues. Review collected by and hosted on G2.com.

Krzysztof W.
KW
Krzysztof W.
Automation Lead
Enterprise (> 1000 emp.)
"Almost a perfect solution, and more."
4.5/5
What do you like best about Rossum?

Everything works without stops. API is fast and responsive. The product is constantly getting developed, and the support is fast and effective. The extension environment is simple to navigate and relatively intuitive. The documentation is robust. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Only minor gripes, like when accessing a piece of data is three clicks away or lack of ability to access database - related errors to see why upload went wrong. Review collected by and hosted on G2.com.

Rebecca U.
RU
Rebecca U.
Accounts Payable Manager
Small-Business (50 or fewer emp.)
"Gamechanger!"
4/5
What do you like best about Rossum?

Rossum has been a gamechanger with annotating and automating invoice reading. We have only been using the system for our core invoices for the last month and can see that this is going to benefit our team majorly when it comes to getting the invoices processed onto the system accurately. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

I have not been using the system long enough to have anything to dislike about it yet. Review collected by and hosted on G2.com.

ID
Iveta D.
Finance
Enterprise (> 1000 emp.)
"Smart program: speeds tasks, marks and recalls info."
5/5
What do you like best about Rossum?

Automates data extraction and processing, saving time and reducing manual effort.

High precision in recognizing and extracting data, minimizing errors.

Intuitive interface that's easy to navigate, enhancing user experience. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Despite an intuitive interface, first-time users may face challenges in mastering all features. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"After joining a new company Rossum was very simple to use and learn!"
4.5/5
What do you like best about Rossum?

The thing I like the most about Rossum is it is very simple to use and is quick. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Sometimes it tries to pick up things that aren't needed. Review collected by and hosted on G2.com.