DF
Diego F.
Mid-Market (51-1000 emp.)
"Reliable extraction of invoice data"
4/5
What do you like best about Rossum?

Rossum is very easy to use. Whether PDF files or images, you can easily read out the data. Just load the file into the program and the program recognizes the text. To check for correctness, a split screen is shown: on one side you see what the program has read, and on the other side you see the corrisponding text highlighted on the image. This way you can check quickly the correctness of the OCR. Tables can also be traced so that they are in the correct formatting, this is something I have been missing in similar programs. If there is a problem, you can easily report it with the button "Report a problem". Review collected by and hosted on G2.com.

What do you dislike about Rossum?

The program is very reliable, but does not offer one hundred percent reliability. I hope they are still working on improving it and are not resting on their laurels. Review collected by and hosted on G2.com.

Maret L.
ML
Maret L.
Mid-Market (51-1000 emp.)
"The experience with Rossum has been amazing."
4.5/5
What do you like best about Rossum?

I like that Rossum is really fast and you can oversee the digitizing process yourself rather then letting some other service provider do the job. So if there are any questions with the invoices you can solve them on the go. No need for sending info and invoices back and forth.

Also I really appreciate the work of the support team. Whenever I have a question or a problem I always get a really fast response. They always think along with me and encourage us to share ideas with them. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

I think the only downside is that there are still some types of receipts that Rossum doesn't understand that well but given that thousands of invoices get done automatically it's not that big of a deal and I can see that its learning every day so I am not that worried :) Review collected by and hosted on G2.com.

Ian K.
IK
Ian K.
Mid-Market (51-1000 emp.)
"Very impressed with Rossum AI"
4.5/5
What do you like best about Rossum?

Simple queue schema configuration with constantly improving accuracy on extracting specific data points. Reducing 15-20minutes of human processing work, to about 20 seconds or less.

Multiple queues for different extraction logic and types of documents means we can automate further based on invoices/documents customers send to us.

The user UI is fantastic and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

From an IT/Development perspective, I cannot think of anything I dislike other than the fact we cannot transfer excel documents for basic data capture. Review collected by and hosted on G2.com.

Verified User in Maritime
AM
Verified User in Maritime
Mid-Market (51-1000 emp.)
"Excellent performance, outstanding documentation and easy of integration"
4.5/5
What do you like best about Rossum?

Ease of use, documentation, and API integration.

The data is provided in a multitude of formats.

Customizable field options are available. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Some documents with funny structure need some additional work, but the team has been very responsive about this. Review collected by and hosted on G2.com.

Verified User in Accounting
EA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Rossum really delivers"
4.5/5
What do you like best about Rossum?

Their solid focus on the customer's success - they actually listen and make efforts to learn about the customer's own setup/processes and goals related to Rossum implementation. Combined with their responsiveness and flexibility, they aim to deliver the items which could help the customer to make progress. In many cases they have succeeded. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Sometimes it's tough to acknowledge that Rossum is not a magic solution (yet) i.e. Rossum could their best, but unfortunately they are only a middleman and "garbage in, garbage out" is still applicable. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Flexible AI-OCR tool and great user support"
4.5/5
What do you like best about Rossum?

User can customize UI and capturing filed flexibly without complicated programming.

Only subscription fee is required, no need big investment for initial stage. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Accuracy of recognition depends on AI so, it might difficult to manage by end user side. But customer success manager and engineer help us. It's not big concern. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Above and beyond"
5/5
What do you like best about Rossum?

Paymerang's client success representative, Lisa Kovalskaia, goes above and beyond to handle any issues or requests we throw her way. She is always willing to schedule a meeting to discuss how to better serve our needs, and will reach out to include any relevant parties if the subject matter is more on the technical side Review collected by and hosted on G2.com.

What do you dislike about Rossum?

I cannot think of any downsides that I have encountered Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to use, great service!"
5/5
What do you like best about Rossum?

We've tested with different products and we can say that Rossum's AI technology is one of the best available in the market right now. The platform is rapidly changing and we have seen gradual improvements to the extraction accuracy over time. Additionally, the tool is very user friendly and the API is very easy to integrate with. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

There were some invoices that the platform had some difficulties extracting, particular invoices with non-standard, complex layouts. A custom dedicated AI engine and recurring training of the AI may help with these invoices. Review collected by and hosted on G2.com.

Verified User in Package/Freight Delivery
UP
Verified User in Package/Freight Delivery
Mid-Market (51-1000 emp.)
"Rossum is worth learning how to use."
4/5
What do you like best about Rossum?

I really like how Rossum has the ability to quickly read data from all pdfs and directly transmit it to core. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Sometimes, Rossum doesn't transport the data to core. This is frustrating when I don't save the data to an excel file before I click confirm, because you cannot go back to Rossum once you click confirm. Review collected by and hosted on G2.com.

Matthias F.
MF
Matthias F.
Founder and Managing Director
Small-Business (50 or fewer emp.)
"great tool for standards ... for specifics such as various types of docs needs training"
3.5/5
What do you like best about Rossum?

recognition and speed

feel: 80% top on recognitin ... 100% customization to specific needs, ... however some special tables need manual adjustments (magic grid) ... Review collected by and hosted on G2.com.

What do you dislike about Rossum?

training takes too long or too many docs Review collected by and hosted on G2.com.