--- title: Rossum Reviews meta\_title: 'Rossum Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 127 reviews by the users' company size, role or industry to find out how Rossum works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 127 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- ### Rossum Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Rossum's software to be **very easy to use** , significantly enhancing their workflow and efficiency. [(20 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115902&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from Rossum, noting quick responses and effective assistance from dedicated managers. [(18 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115719&qs=pros-and-cons#reviews) Users praise the **AI technology** of Rossum for its intelligent validation and efficient invoice processing capabilities. [(13 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1114887&qs=pros-and-cons#reviews) Users appreciate the **nice and clear UI** of Rossum, enhancing their experience with seamless integrations and custom options. [(12 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1116168&qs=pros-and-cons#reviews) Users highlight the **high accuracy** of Rossum in automating invoice processing and reducing manual work significantly. [(11 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1112733&qs=pros-and-cons#reviews) Users find the **missing features** of Rossum frustrating, especially regarding configuration and document handling limitations. [(5 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115218&qs=pros-and-cons#reviews) Users report **software bugs** in Rossum, leading to inaccurate confidence scores and frustrating automation challenges. [(5 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1990362&qs=pros-and-cons#reviews) Users experience **limited functionality** in Rossum, particularly with configuration options and status choices, affecting usability. [(4 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1113105&qs=pros-and-cons#reviews) Users experience **slow processing** at times, especially with larger invoices, affecting overall efficiency and automation. [(4 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1938829&qs=pros-and-cons#reviews) Users find the **learning difficulty** frustrating, often struggling to master features and customize the interface effectively. [(3 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1116406&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Rossum ##### 1. Ease of Use Users find Rossum's software to be **very easy to use** , significantly enhancing their workflow and efficiency. [ See 20 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115902&qs=pros-and-cons#reviews) See Related User Reviews NF Nuno F. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Interface and Outstanding Support Make Rossum Stand Out" What do you like about Rossum? The user interface is simple and intuitive, making it easy to navigate. I appreciated having access to a ready-to-use free trial, which allowed me to ![Gabriela S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriela S.") GS Gabriela S. Mid-Market (51-1000 emp.) 5.0/5 "A Truly Intuitive Game Changer for Document Processing" What do you like about Rossum? I really like that Rossum is super intuitive and easy to navigate overall. Our team found it incredibly simple to adopt, and the results have been out ##### 2. Customer Support Users praise the **excellent customer support** from Rossum, noting quick responses and effective assistance from dedicated managers. [ See 18 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115719&qs=pros-and-cons#reviews) See Related User Reviews NF Nuno F. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Interface and Outstanding Support Make Rossum Stand Out" What do you like about Rossum? The user interface is simple and intuitive, making it easy to navigate. I appreciated having access to a ready-to-use free trial, which allowed me to ![Gabriela S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriela S.") GS Gabriela S. Mid-Market (51-1000 emp.) 5.0/5 "A Truly Intuitive Game Changer for Document Processing" What do you like about Rossum? I really like that Rossum is super intuitive and easy to navigate overall. Our team found it incredibly simple to adopt, and the results have been out ##### 3. AI Technology Users praise the **AI technology** of Rossum for its intelligent validation and efficient invoice processing capabilities. [ See 13 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1114887&qs=pros-and-cons#reviews) See Related User Reviews VP Vitor P. Mid-Market (51-1000 emp.) 5.0/5 "Impressive AI Data Extraction and Intuitive Interface" What do you like about Rossum? Rossum is an excellent choice for intelligent document processing. Its AI-powered data extraction is not only impressive but also highly accurate. The ![Douglas F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douglas F.") DF Douglas F. Enterprise (\> 1000 emp.) 4.5/5 "Superb AI Solution with Fast Development and Excellent Results" What do you like about Rossum? We have been working with Rossum for the past 1.5 years on an AI-based solution, and our experience has been extremely positive. The development phase ##### 4. User Interface Users appreciate the **nice and clear UI** of Rossum, enhancing their experience with seamless integrations and custom options. [ See 12 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1116168&qs=pros-and-cons#reviews) See Related User Reviews NF Nuno F. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Interface and Outstanding Support Make Rossum Stand Out" What do you like about Rossum? The user interface is simple and intuitive, making it easy to navigate. I appreciated having access to a ready-to-use free trial, which allowed me to VP Vitor P. Mid-Market (51-1000 emp.) 5.0/5 "Impressive AI Data Extraction and Intuitive Interface" What do you like about Rossum? Rossum is an excellent choice for intelligent document processing. Its AI-powered data extraction is not only impressive but also highly accurate. The ##### 5. Accuracy Users highlight the **high accuracy** of Rossum in automating invoice processing and reducing manual work significantly. [ See 11 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1112733&qs=pros-and-cons#reviews) See Related User Reviews VP Vitor P. Mid-Market (51-1000 emp.) 5.0/5 "Impressive AI Data Extraction and Intuitive Interface" What do you like about Rossum? Rossum is an excellent choice for intelligent document processing. Its AI-powered data extraction is not only impressive but also highly accurate. The ![Douglas F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douglas F.") DF Douglas F. Enterprise (\> 1000 emp.) 4.5/5 "Superb AI Solution with Fast Development and Excellent Results" What do you like about Rossum? We have been working with Rossum for the past 1.5 years on an AI-based solution, and our experience has been extremely positive. The development phase ### 5 Cons or Disadvantages of Rossum ##### 1. Missing Features Users find the **missing features** of Rossum frustrating, especially regarding configuration and document handling limitations. [ See 5 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115218&qs=pros-and-cons#reviews) See Related User Reviews NF Nuno F. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Interface and Outstanding Support Make Rossum Stand Out" What do you dislike about Rossum? The configuration pages for extensions are not very intuitive, which can make setup a bit confusing. Additionally, it's frustrating that you can't dow VP Vitor P. Mid-Market (51-1000 emp.) 5.0/5 "Impressive AI Data Extraction and Intuitive Interface" What do you dislike about Rossum? The number of documents I am able to download is limited to 500. ##### 2. Software Bugs Users report **software bugs** in Rossum, leading to inaccurate confidence scores and frustrating automation challenges. [ See 5 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1990362&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive design & efficiency make Rossum something we can't imagine being without" What do you dislike about Rossum? The confidence scores in Rossum aren't always perfect, sometimes only having a 50% confidence score for simple data. This means that some documents re ER Emma R. Mid-Market (51-1000 emp.) 5.0/5 "I have been very surprised by the simplicity of the system and would recommend." What do you dislike about Rossum? Sometimes on the rare occasion Rossum picks up the incorrect information. ##### 3. Limited Functionality Users experience **limited functionality** in Rossum, particularly with configuration options and status choices, affecting usability. [ See 4 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1113105&qs=pros-and-cons#reviews) See Related User Reviews ![Gabriela S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriela S.") GS Gabriela S. Mid-Market (51-1000 emp.) 5.0/5 "A Truly Intuitive Game Changer for Document Processing" What do you dislike about Rossum? The parts I like the least are related to the extension and dataset configuration, which still feel unintuitive and not particularly user friendly. I MM Manuel M. Mid-Market (51-1000 emp.) 4.5/5 "Rossum allowed us to reach 85% Automation Rate" What do you dislike about Rossum? One drawback is the absence of a mobile app, which limits accessibility on the go. Additionally, datasets are restricted to a maximum size of 50 M ##### 4. Slow Processing Users experience **slow processing** at times, especially with larger invoices, affecting overall efficiency and automation. [ See 4 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1938829&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Amaizing!" What do you dislike about Rossum? One downside I would note is the slowdown of the system at the beginning of each month. Aside from that, everything is great. ![Becky O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Becky O.") BO Becky O. Enterprise (\> 1000 emp.) 4.5/5 "We've come a long way!" What do you dislike about Rossum? We have some larger invoices with lots of detail and Rossum can become very slow when processing these documents. These particular cases also do not a ##### 5. Learning Difficulty Users find the **learning difficulty** frustrating, often struggling to master features and customize the interface effectively. [ See 3 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1116406&qs=pros-and-cons#reviews) See Related User Reviews ID Iveta D. Enterprise (\> 1000 emp.) 5.0/5 "Smart program: speeds tasks, marks and recalls info." What do you dislike about Rossum? Despite an intuitive interface, first-time users may face challenges in mastering all features. DC davina c. Enterprise (\> 1000 emp.) 3.5/5 "Very exciting times" What do you dislike about Rossum? i don't like the layout. I find it difficult to use sometimes ## Top-Rated Alternatives [ ![Nanonets](https://images.g2crowd.com/uploads/product/hd_favicon/37035233d835e31dd49617eb43a653d5/nanonets.svg "Nanonets") Nanonets 4.7/5(96) ](https://www.g2.com/products/nanonets/reviews) [ ![Amazon Textract](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a7a925cc43d97814fa81ec2d6c06f45/amazon-textract.jpeg "Amazon Textract") Amazon Textract 4.3/5(27) ](https://www.g2.com/products/amazon-textract/reviews) [ ![Docparser](https://images.g2crowd.com/uploads/product/hd_favicon/1518101289/docparser.svg "Docparser") Docparser 4.6/5(54) ](https://www.g2.com/products/docparser/reviews) [ View All Alternatives ](https://www.g2.com/products/rossum/competitors/alternatives) JC Japheth C. Developer Enterprise (\> 1000 emp.) 1/7/2025 "AI is the future! Let's use it!" 4/5 What do you like best about Rossum? Greate customer support Farily easy to use the platform once it's implemented properly Able leverage it's API's for integrations, which is very useful Review collected by and hosted on G2.com. What do you dislike about Rossum? The AI takes a lot of time to train so will require a lot of man hours. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Time consumer process of extracting data from customer docuements to process payments and provide analyst Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 2/27/2025 "Rossum is a very good, intuitive and flexible product." 5/5 What do you like best about Rossum? I really like the AI assistant integration, the customizable fields and the relatively easy setup. Review collected by and hosted on G2.com. What do you dislike about Rossum? I can't find anything in particular that I don't like, because Rossum is always bringing improvements, and UI changes that make our life easier and better. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? It helps to recognize and extract very good details and even those of very poor quality, learning very quickly what to do, helping automation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KB Kayleigh B. Sales/Customer Service Representative Small-Business (50 or fewer emp.) 12/3/2024 "Excellent Productivity Increase" 5/5 What do you like best about Rossum? Rossum's learning and data input capabilites have greatly increased my team and I's productivity and ability to place sales orders and service our customers in a timely fashion. Teaching Rossum's AI was incredibly easy and took less time than expected! My company and colleagues use this program daily and has become an integral tool for our funstioning. Review collected by and hosted on G2.com. What do you dislike about Rossum? Sometimes the font on orders and emails trips up Rossom, but it is easy to fix the errors. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Ease of purchase order data entry and it is saving us plenty of time in processing. The end-to-end incription is also a MUST in the sales industry today. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Mid-Market (51-1000 emp.) 12/12/2024 "Couldn't upgrade our workflow without Rossum!" 4.5/5 What do you like best about Rossum? We wouldn't be where we are now without Rossum! We depend on the software for multiple moving parts that help our business grow and thrive. Rossum's costumer support and ever encompassing ease of use is what keeps us coming back to use it day after day. Review collected by and hosted on G2.com. What do you dislike about Rossum? Sometimes the timeliness of moving forward with Rossum holds us back, but their team is good at trying their best. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Our quantity of documents needing to be reviewed grew exponentially and with Rossum's assistance, we are able to move past the very manual process and focus more on the variances. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sarah D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah D.") SD Sarah D. Central Purchasing Manager Enterprise (\> 1000 emp.) 3/25/2025 "In the first instance of seeing the system I knew it was a game changer" 4.5/5 What do you like best about Rossum? It picked up alot of the annotation which with the previous system was not Review collected by and hosted on G2.com. What do you dislike about Rossum? It can be slower when it comes to larger invoices Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? we are able to have less heads because we now have this system that does alot of the work for us Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TP Taylor P. Transaction Manager Enterprise (\> 1000 emp.) 3/24/2025 "Easy implementation" 4/5 What do you like best about Rossum? Rossum is user friendly, straightforward to use and works well for our business Review collected by and hosted on G2.com. What do you dislike about Rossum? Sometimes there can be a lag, however only experienced in the test environment Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Everything is in one place, vendors are able to create their own PO. Vendor and business communication improved Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Small-Business (50 or fewer emp.) 2/27/2025 "Great Product, Great People" 5/5 What do you like best about Rossum? The OCR engine is crazy good! I think the extraction and features on this product are very well implemented and especially the people working on this project, they are professionals and always very friendly. Review collected by and hosted on G2.com. What do you dislike about Rossum? I don't have a downside about it, of course I haven't tested everything there is to it, but for now, I'm more than satisfied with the solution. :) Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? OCR improvement, the recognition is very good, and this is helping us a lot. And its also fast when processing, time efficiency is great. Review collected by and hosted on G2.com. Show More 3/11/2025 Validated ReviewerSource: Organic SH Stefan Eduard H. Senior Cloud Support Engineer Small-Business (50 or fewer emp.) 2/27/2025 "Great product and very easy to use with insane capabilities" 5/5 What do you like best about Rossum? AI technologies which help me a lot in my daily work routine. Review collected by and hosted on G2.com. What do you dislike about Rossum? There nothing I could dislike about Rossum. The software is easy to use and support is very helpful if assistance is needed. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Optical Character recognition is very precise and it`s based on AI technology. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 2/28/2025 "Fast and accurate document processing" 4/5 What do you like best about Rossum? Rossum’s AI automates data extraction efficiently, reducing manual work. It’s user-friendly and integrates well with workflows. Review collected by and hosted on G2.com. What do you dislike about Rossum? Some features need fine-tuning, and customization has a learning curve. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Rossum automates data extraction, reducing manual work and improving workflow efficiency Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Artjoms R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Artjoms R.") AR Artjoms R. Digital Project Specialist Americas Enterprise (\> 1000 emp.) 10/22/2024 "Rossum AI: Enhancing Document Processing Efficiency and Accuracy" 5/5 What do you like best about Rossum? Collaboration with Rossum AI has significantly elevated our document processing capabilities. Their advanced AI-driven solution has streamlined data extraction, delivering marked improvements in both accuracy and efficiency. The implementation was seamless, with outstanding support from their highly responsive and professional team throughout the process. Review collected by and hosted on G2.com. What do you dislike about Rossum? I have no dislikes about Rossum. The platform has consistently met our expectations. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Document processing using IDP OCR Review collected by and hosted on G2.com. 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