--- title: Rossum Reviews meta\_title: 'Rossum Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 127 reviews by the users' company size, role or industry to find out how Rossum works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 127 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- ### Rossum Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Rossum's software to be **very easy to use** , significantly enhancing their workflow and efficiency. [(20 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115902&qs=pros-and-cons#reviews) Users praise the **excellent customer support** from Rossum, noting quick responses and effective assistance from dedicated managers. [(18 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115719&qs=pros-and-cons#reviews) Users praise the **AI technology** of Rossum for its intelligent validation and efficient invoice processing capabilities. [(13 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1114887&qs=pros-and-cons#reviews) Users appreciate the **nice and clear UI** of Rossum, enhancing their experience with seamless integrations and custom options. [(12 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1116168&qs=pros-and-cons#reviews) Users highlight the **high accuracy** of Rossum in automating invoice processing and reducing manual work significantly. [(11 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1112733&qs=pros-and-cons#reviews) Users find the **missing features** of Rossum frustrating, especially regarding configuration and document handling limitations. [(5 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115218&qs=pros-and-cons#reviews) Users report **software bugs** in Rossum, leading to inaccurate confidence scores and frustrating automation challenges. [(5 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1990362&qs=pros-and-cons#reviews) Users experience **limited functionality** in Rossum, particularly with configuration options and status choices, affecting usability. [(4 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1113105&qs=pros-and-cons#reviews) Users experience **slow processing** at times, especially with larger invoices, affecting overall efficiency and automation. [(4 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1938829&qs=pros-and-cons#reviews) Users find the **learning difficulty** frustrating, often struggling to master features and customize the interface effectively. [(3 mentions)](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1116406&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Rossum ##### 1. Ease of Use Users find Rossum's software to be **very easy to use** , significantly enhancing their workflow and efficiency. [ See 20 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115902&qs=pros-and-cons#reviews) See Related User Reviews NF Nuno F. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Interface and Outstanding Support Make Rossum Stand Out" What do you like about Rossum? The user interface is simple and intuitive, making it easy to navigate. I appreciated having access to a ready-to-use free trial, which allowed me to ![Gabriela S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriela S.") GS Gabriela S. Mid-Market (51-1000 emp.) 5.0/5 "A Truly Intuitive Game Changer for Document Processing" What do you like about Rossum? I really like that Rossum is super intuitive and easy to navigate overall. Our team found it incredibly simple to adopt, and the results have been out ##### 2. Customer Support Users praise the **excellent customer support** from Rossum, noting quick responses and effective assistance from dedicated managers. [ See 18 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115719&qs=pros-and-cons#reviews) See Related User Reviews NF Nuno F. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Interface and Outstanding Support Make Rossum Stand Out" What do you like about Rossum? The user interface is simple and intuitive, making it easy to navigate. I appreciated having access to a ready-to-use free trial, which allowed me to ![Gabriela S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriela S.") GS Gabriela S. Mid-Market (51-1000 emp.) 5.0/5 "A Truly Intuitive Game Changer for Document Processing" What do you like about Rossum? I really like that Rossum is super intuitive and easy to navigate overall. Our team found it incredibly simple to adopt, and the results have been out ##### 3. AI Technology Users praise the **AI technology** of Rossum for its intelligent validation and efficient invoice processing capabilities. [ See 13 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1114887&qs=pros-and-cons#reviews) See Related User Reviews VP Vitor P. Mid-Market (51-1000 emp.) 5.0/5 "Impressive AI Data Extraction and Intuitive Interface" What do you like about Rossum? Rossum is an excellent choice for intelligent document processing. Its AI-powered data extraction is not only impressive but also highly accurate. The ![Douglas F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douglas F.") DF Douglas F. Enterprise (\> 1000 emp.) 4.5/5 "Superb AI Solution with Fast Development and Excellent Results" What do you like about Rossum? We have been working with Rossum for the past 1.5 years on an AI-based solution, and our experience has been extremely positive. The development phase ##### 4. User Interface Users appreciate the **nice and clear UI** of Rossum, enhancing their experience with seamless integrations and custom options. [ See 12 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1116168&qs=pros-and-cons#reviews) See Related User Reviews NF Nuno F. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Interface and Outstanding Support Make Rossum Stand Out" What do you like about Rossum? The user interface is simple and intuitive, making it easy to navigate. I appreciated having access to a ready-to-use free trial, which allowed me to VP Vitor P. Mid-Market (51-1000 emp.) 5.0/5 "Impressive AI Data Extraction and Intuitive Interface" What do you like about Rossum? Rossum is an excellent choice for intelligent document processing. Its AI-powered data extraction is not only impressive but also highly accurate. The ##### 5. Accuracy Users highlight the **high accuracy** of Rossum in automating invoice processing and reducing manual work significantly. [ See 11 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1112733&qs=pros-and-cons#reviews) See Related User Reviews VP Vitor P. Mid-Market (51-1000 emp.) 5.0/5 "Impressive AI Data Extraction and Intuitive Interface" What do you like about Rossum? Rossum is an excellent choice for intelligent document processing. Its AI-powered data extraction is not only impressive but also highly accurate. The ![Douglas F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douglas F.") DF Douglas F. Enterprise (\> 1000 emp.) 4.5/5 "Superb AI Solution with Fast Development and Excellent Results" What do you like about Rossum? We have been working with Rossum for the past 1.5 years on an AI-based solution, and our experience has been extremely positive. The development phase ### 5 Cons or Disadvantages of Rossum ##### 1. Missing Features Users find the **missing features** of Rossum frustrating, especially regarding configuration and document handling limitations. [ See 5 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1115218&qs=pros-and-cons#reviews) See Related User Reviews NF Nuno F. Mid-Market (51-1000 emp.) 5.0/5 "Intuitive Interface and Outstanding Support Make Rossum Stand Out" What do you dislike about Rossum? The configuration pages for extensions are not very intuitive, which can make setup a bit confusing. Additionally, it's frustrating that you can't dow VP Vitor P. Mid-Market (51-1000 emp.) 5.0/5 "Impressive AI Data Extraction and Intuitive Interface" What do you dislike about Rossum? The number of documents I am able to download is limited to 500. ##### 2. Software Bugs Users report **software bugs** in Rossum, leading to inaccurate confidence scores and frustrating automation challenges. [ See 5 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1990362&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Intuitive design & efficiency make Rossum something we can't imagine being without" What do you dislike about Rossum? The confidence scores in Rossum aren't always perfect, sometimes only having a 50% confidence score for simple data. This means that some documents re ER Emma R. Mid-Market (51-1000 emp.) 5.0/5 "I have been very surprised by the simplicity of the system and would recommend." What do you dislike about Rossum? Sometimes on the rare occasion Rossum picks up the incorrect information. ##### 3. Limited Functionality Users experience **limited functionality** in Rossum, particularly with configuration options and status choices, affecting usability. [ See 4 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1113105&qs=pros-and-cons#reviews) See Related User Reviews ![Gabriela S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriela S.") GS Gabriela S. Mid-Market (51-1000 emp.) 5.0/5 "A Truly Intuitive Game Changer for Document Processing" What do you dislike about Rossum? The parts I like the least are related to the extension and dataset configuration, which still feel unintuitive and not particularly user friendly. I MM Manuel M. Mid-Market (51-1000 emp.) 4.5/5 "Rossum allowed us to reach 85% Automation Rate" What do you dislike about Rossum? One drawback is the absence of a mobile app, which limits accessibility on the go. Additionally, datasets are restricted to a maximum size of 50 M ##### 4. Slow Processing Users experience **slow processing** at times, especially with larger invoices, affecting overall efficiency and automation. [ See 4 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1938829&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Amaizing!" What do you dislike about Rossum? One downside I would note is the slowdown of the system at the beginning of each month. Aside from that, everything is great. ![Becky O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Becky O.") BO Becky O. Enterprise (\> 1000 emp.) 4.5/5 "We've come a long way!" What do you dislike about Rossum? We have some larger invoices with lots of detail and Rossum can become very slow when processing these documents. These particular cases also do not a ##### 5. Learning Difficulty Users find the **learning difficulty** frustrating, often struggling to master features and customize the interface effectively. [ See 3 mentions ](https://www.g2.com/products/rossum/reviews?filters%5Bsentiment_snippet%5D=1116406&qs=pros-and-cons#reviews) See Related User Reviews ID Iveta D. Enterprise (\> 1000 emp.) 5.0/5 "Smart program: speeds tasks, marks and recalls info." What do you dislike about Rossum? Despite an intuitive interface, first-time users may face challenges in mastering all features. DC davina c. Enterprise (\> 1000 emp.) 3.5/5 "Very exciting times" What do you dislike about Rossum? i don't like the layout. I find it difficult to use sometimes ## Top-Rated Alternatives [ ![Nanonets](https://images.g2crowd.com/uploads/product/hd_favicon/37035233d835e31dd49617eb43a653d5/nanonets.svg "Nanonets") Nanonets 4.7/5(96) ](https://www.g2.com/products/nanonets/reviews) [ ![Amazon Textract](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a7a925cc43d97814fa81ec2d6c06f45/amazon-textract.jpeg "Amazon Textract") Amazon Textract 4.3/5(27) ](https://www.g2.com/products/amazon-textract/reviews) [ ![Docparser](https://images.g2crowd.com/uploads/product/hd_favicon/1518101289/docparser.svg "Docparser") Docparser 4.6/5(54) ](https://www.g2.com/products/docparser/reviews) [ View All Alternatives ](https://www.g2.com/products/rossum/competitors/alternatives) ![Maximilien Előd W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maximilien Előd W.") MW Maximilien Előd W. Finance Trainee Enterprise (\> 1000 emp.) 11/18/2024 "Using Rossum day-to-day." 4.5/5 What do you like best about Rossum? Rossum's platform is easy to learn, and provides great features and quick support. The user interface is extensive but understandable. The platform is highly adaptable and reliant, especially when working close with the support teams, which makes the Rossum experience comfortable and safe. Review collected by and hosted on G2.com. What do you dislike about Rossum? I use Rossum through a browser day to day, which might be the cause of it being slow from time to time. When annotating larger invoices, the platform can be laggy and unresponsive. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Rossum's greatest aid is that it gives us more time to solve more important tasks. The intelligent document processing feature understands invoices received by more than hundreds of vendors, which spares a lot of time for accountants in the long run. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pranay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pranay K.") PK Pranay K. Procure to Pay Operations Associate Mid-Market (51-1000 emp.) 1/6/2025 "Rossum" 5/5 What do you like best about Rossum? Rossum is a best AI tools that helps us to process any invoice and credit note easily and rossum interface is pretty much good to work in tool. Review collected by and hosted on G2.com. What do you dislike about Rossum? No, I don't think any dislike on rossum, because rossum is keep on changing there interface based current market requirements Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Rossum’s AI-powered platform automates document data extraction, saving time, reducing errors, and cutting costs. By leveraging machine learning and NLP, it processes unstructured documents efficiently, enhancing accuracy and scalability. It’s a game-changer for businesses, improving operational efficiency and decision-making with minimal human intervention. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SG Sandra G. Director of Software Development Small-Business (50 or fewer emp.) 5/19/2022 "Easy to use and smart software" 5/5 What do you like best about Rossum? Rossum software is very smart, easy to use, and has a great workflow for extracting invoice details and line items. The software learns invoices very quickly. It is very easy to click and add information from a PDF invoice. I love how it identifies duplicate invoices and gives you the right tools. Review collected by and hosted on G2.com. What do you dislike about Rossum? I wish it had a lower tier for the number of pdfs as we are a smaller company. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? We are trying to help eliminate the manual data entry of invoices for suppliers that will not send us invoice data electronically. This allows all suppliers to get data inputting into our auto invoice verification program. Review collected by and hosted on G2.com. Show More 12/6/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Semiconductors](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Semiconductors") US Verified User in Semiconductors Enterprise (\> 1000 emp.) 8/25/2025 "Support AP process automation as project team member." 4/5 What do you like best about Rossum? Rossum has great AI function to help us do invoice date extraction, validation, master data validation, tax coding automation. Review collected by and hosted on G2.com. What do you dislike about Rossum? We are expecting more flexibility on PO line indexation Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Rossum help do invoice data extraction, invoice data validation, tax coding automation, which helps improve invoice processing efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DC davina c. Accounts payable Enterprise (\> 1000 emp.) 4/22/2025 "Very exciting times" 3.5/5 What do you like best about Rossum? I like the AI the best, how it pushes through invoices to coupa Review collected by and hosted on G2.com. What do you dislike about Rossum? i don't like the layout. I find it difficult to use sometimes Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? It is stopping duplicates Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Maxim V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maxim V.") MV Maxim V. Accounts Payable accountant Enterprise (\> 1000 emp.) 3/4/2025 "A modern tool packed with great features and an amazing UI" 5/5 What do you like best about Rossum? UI and the fact that it has a solution for each and every one of our issues. Review collected by and hosted on G2.com. What do you dislike about Rossum? There are some minor bugs which can be frustrating. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? It automates document processing with the help of AI so helps us with the huge inflow. Its solving issues related to language barrier. Review collected by and hosted on G2.com. Show More 3/12/2025 Current UserValidated ReviewerSource: Organic AL Abigail L. Order Processing & O2F CI Coordinator Mid-Market (51-1000 emp.) 4/30/2025 "Rossum is the future!" 5/5 What do you like best about Rossum? How much it has transformed the way we work in order processing making our cut off times easier to manage & how user friendly the UI is to navigate. Review collected by and hosted on G2.com. What do you dislike about Rossum? That we didn’t have the opportunity to implement sooner! Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Rossum is giving us a better insight to where bottlenecks with order processing are and improving our departmental capacity. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TT Tiberiu Stefan T. Cloud services specialist Mid-Market (51-1000 emp.) 2/28/2025 "An excellent product with minor room for improvement" 5/5 What do you like best about Rossum? What I like the most about Rossum is its sleek interface, seamless integration, very customizable options, intelligent validation and AI driven extraction. Also I have noticed the stability of the capture and the accuracy increases reducing human error. Review collected by and hosted on G2.com. What do you dislike about Rossum? While user friendly , it takes time to fully optimize and customize for specific workflows. Pricing can be high for small business, especially for those with lower document processing needs. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Rossum addresses the inefficiency and inaccuracy of manual data entry in document processing. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic NI Nikolai I. Business Process Solutions Manager Enterprise (\> 1000 emp.) 12/6/2024 "Focus on creative tasks and let Rossum handle your routine ones" 5/5 What do you like best about Rossum? The attitude of the personell at Rossum, ease of implementation and endless capabilities, plus the plethora of extensions that allow for tailor-made solutions for your specific use case(s). Review collected by and hosted on G2.com. What do you dislike about Rossum? Cannot think of anything to dislike at the moment. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? Saving time on incoming documents processing and helping to avoid human errors e.g. typos or incorrect information transfer, but there is much more that Rossum is capable of solving besides processing payable invoices - I dare you to explore the possibilities with Rossum Team on your own. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic OP Ovidiu P. Technical Cloud Specialist Small-Business (50 or fewer emp.) 2/27/2025 "Great OCR product" 5/5 What do you like best about Rossum? The OCRization part is extraordinary. It can extract any details from the invoice. Everything looks so good and smoothly, it's unreal sometimes. Review collected by and hosted on G2.com. What do you dislike about Rossum? I didn't find something bad about the product. Review collected by and hosted on G2.com. What problems is Rossum solving and how is that benefiting you? It's extracting data from invoices with incredible accuracy. Review collected by and hosted on G2.com. 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