Rootly

By Rootly

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Rootly Reviews & Product Details

Pricing

Pricing provided by Rootly.

Essentials

$20.00
1 user/mo

Rootly Integrations

(5)
Verified by Rootly

Rootly Media

Rootly Demo - A purpose-built incident management platform.
AI-native on-call and incident response carefully crafted to help modern teams prevent and resolve incidents faster.
Rootly Demo - On-call that puts you first—designed for everyday life.
Built to simplify paging, scheduling, requesting coverage, and more—so you can stay focused on fixing.
Rootly Demo - Fix issues faster, with fewer people and less effort.
Automated root-cause analysis—complete with suggested fixes and next steps.
Rootly Demo - Keep everyone aligned and up to date with ease.
Auto generated, contextual summaries that include clear timelines and who’s working on what.
Rootly Demo - Keep your process consistent and focus on what matters.
AI generated retrospectives complete with timelines and context, including follow up tasks and checklists.
Rootly Demo - Identify patterns to drive continuous improvements.
Understand incident trends; responder burnout, wellbeing, readiness, and more from advanced metrics and insights.
Learn how Rootly improved every aspect of Webflow's incident management process, driving MTTR down and keeping customers happy.
Play Rootly Video
Learn how Rootly improved every aspect of Webflow's incident management process, driving MTTR down and keeping customers happy.
Learn how Clay brought clarity and confidence to their incident responders using Rootly.
Play Rootly Video
Learn how Clay brought clarity and confidence to their incident responders using Rootly.
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Rootly Reviews (66)

Reviews

Rootly Reviews (66)

4.8
66 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Rootly for its ease of use and seamless integration with tools like Slack, which simplifies incident management. The platform's automation features help teams streamline their workflows, reducing manual overhead and ensuring consistent processes. However, some users note that the UI can feel overwhelming at times, especially with numerous workflows.

Pros & Cons

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Ben P.
BP
Platform Engineer
Enterprise (> 1000 emp.)
"Easy to use, responsive team"
What do you like best about Rootly?

Rootly integrates very well with Slack and makes it easy to keep incidents up to date. Questions and feedback are addressed promptly by the team! Review collected by and hosted on G2.com.

What do you dislike about Rootly?

We've had very few issues with the platform, and the Rootly team has been very responsive to any issues we've encountered. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"A fresh and innovative approach to incident management"
What do you like best about Rootly?

What stands out for Rootly as an incident management tool is that it understands the core problem around incident management which is around important integrations and understanding the way teams work around an incident. One of the key features that attracted me to choosing Rootly was its Slack and Datadog integration along with the ability to report back on incidents. Review collected by and hosted on G2.com.

What do you dislike about Rootly?

There's a lot more positives than downsides to Rootly but i'd definitely would like to see them refine their workflows, searching and ticket tracking feature. Review collected by and hosted on G2.com.

Kim E.
KE
Engineering Manager
Mid-Market (51-1000 emp.)
"Seamless incident management with a wide variety of integrations"
What do you like best about Rootly?

Central dashboard UI for reporting, complete incident management from within Slack, integrations with bug tracking tools, excellent support team Review collected by and hosted on G2.com.

What do you dislike about Rootly?

We found some minor bugs but the team at Rootly fixed those quickly Review collected by and hosted on G2.com.

Yibin G.
YG
CTO
Small-Business (50 or fewer emp.)
"Great tool for our organization"
What do you like best about Rootly?

Simple to use: manage incidents in slack where most of the activity happens anyways Review collected by and hosted on G2.com.

What do you dislike about Rootly?

We haven't encountered any major issues so far Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"That is the great incident management tool"
What do you like best about Rootly?

Ease of use, Configurability and flexibility Review collected by and hosted on G2.com.

What do you dislike about Rootly?

No I have nothing to dislike here. Everything is good. Review collected by and hosted on G2.com.

Poonam G.
PG
Incident Manager
Mid-Market (51-1000 emp.)
"Rootly was easiest tool for us to incorporate and implement."
What do you like best about Rootly?

Very quick and responsive support and seamless integration. Review collected by and hosted on G2.com.

What do you dislike about Rootly?

Nothing to dislike.. we really love it.. Review collected by and hosted on G2.com.

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Guest User

What is Rootly - Manage Incidents on Slack used for?

Pricing Options

Pricing provided by Rootly.

Essentials

$20.00
1 user/mo

Scale

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Rootly On-Call

Starting at $20.00
1 user/mo
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Rootly Features
Constant Monitoring
Timely Alerts
TIcket Accuracy
Ticket Assignment
Standardization
Lifecycle Visualization
AI Text Generation
AI Text Summarization
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Rootly