13 Roofr Reviews
Overall Review Sentiment for Roofr
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The customer service and the people behind Roofr are what makes this software great. I also love that I can basically live in Roofr all day and run most of my company from one software. It's extremely user friendly and the onboarding of new members goes very quickly. Even if someone isn't overly comfortable with tech, they can implement Roofr easily. I use it every day, multiple hours a day and so does my team. My admin basically has the tab open the entire day. Review collected by and hosted on G2.com.
We need the QuickBooks integration ASAP. We also need the ability to track commission by rates so we can easily run commission reports. i.e., self-gen leads get 10% of gross revenue if over a certain profit margin. Review collected by and hosted on G2.com.
Roofr makes the whole roofing process easy. From getting a lead from a QR code and an instant estimate, to automated reviews once finished this software has it ALLL. The constant updates and enhancements continue to refine the roofing needs and make our business stand above the rest. I really like how impressive the proposals are; the integrated measurements; the entire package is cost efective for a newish roofing company and roofr will continue to be my goto for years to come. Their team is impressive and attentive to our questions and needs. Being in the industry for many years, I've used other roofing crms and I really love the interface and everday ease of use of Roofr. The automations are great, and continue to get better. I hope the secret of roofr doesn't get out because I love having this advantage! Review collected by and hosted on G2.com.
Most of my biggest complaints have been resolved or are in beta and will be released soon. Some additional suggestions: Job numbers and custom fields under the job view and in the proposal options (colors, shingle/tile/metal/etc), I honestly cannot complain, because anything I've brought up to them they are working on or are considering adding. I wish I could complain about support, but even with Support, someone always gets back to me quickly. Review collected by and hosted on G2.com.
Roofr all around is an amazing company. From their product offerings, fulfillment and especially their customer experience (They have a dedicated channel to review customer feedback to consistently ensure their clients are heard and can be considered for potential iterations... WOW) They are an affordable solution, but you would not guess that by the results their products generate. My name is Michael Stearns and I am the founder of Ascend Digital Agency. We have approximately 50 clients that utilize Roofr for various solutions and we have NEVER had negative feedback. If you're a contractor looking to partner with a company that truly cares, lol no further than the team at Roofr! Review collected by and hosted on G2.com.
Based on feedback from clients, there is nothing negative I can say about Roofr Review collected by and hosted on G2.com.
The leadership and the people who work with your account are second to none. Friendly, fun, experienced and FAST. Love this product and their people. Review collected by and hosted on G2.com.
At times, satillites can't pull measurements when you are in the sticks. This is the only downside--but it only happens about 2% of the time in our area. Review collected by and hosted on G2.com.
I like how roofr is built & being developed on what requests its customers most ask for. So many amaxing things coming but the features now allow for much better communication with Home Owners. Review collected by and hosted on G2.com.
Night mode in the DIY measurements is my favorite goofy glitch & it only happens to me on mobile. Never another user or member of our team has this happen lol Review collected by and hosted on G2.com.
Accurate, Fast, Affordable. Customer service is reliable and able to help in a pinch. All around great experience.
We pull a measuerement report for every qualified lead. Review collected by and hosted on G2.com.
No big downsides to note. Maybe a bigger footprint in rural areas. Roofr is able to reach ~95% of my market. Review collected by and hosted on G2.com.
Roofr proposals are very simple and can be very easy to edit. This isn't like CRM's that you have to build everything from scratch. This adds lots of value. Review collected by and hosted on G2.com.
Roofr needs an app. I would like if it was more convenient on the field. Review collected by and hosted on G2.com.
They are pretty spot on and help out. Very nice to keep everything in roofr and not have too many things going on. Review collected by and hosted on G2.com.
The only issue we ever have is tree coverage. Review collected by and hosted on G2.com.
It's extremely reliable and accurate for us to quote jobs. Reports are generated quickly and more affordably than other options out there. Review collected by and hosted on G2.com.
No dislikes from me. We use Roofr exclusively for roof measurement reports right now. Review collected by and hosted on G2.com.
