Aaron W.
AW
Aaron W.
Founder / CTO
Small-Business (50 or fewer emp.)
"Robust error reporting that threads the needle on who is impacted, and reduces much of the noise."
5/5
What do you like best about Rollbar?

Overall as an error reporting service, it works really well! Grouping, identifying people impacted, escalating issues into ticket trackers, keeping our team informed via the Slack integration - it's a critical piece of our dev-ops workflows. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

I like the people-impacted feature so much I wish they'd take it further! You can't quite clear out resolved issues from a person's history, and can't group people by customer account. Review collected by and hosted on G2.com.

Christoph F.
CF
Christoph F.
Lead Engineer
Small-Business (50 or fewer emp.)
"Good to use, out of the box error monitoring"
4.5/5
What do you like best about Rollbar?

It's mostly out of the box working. There are good and much documentation online as well as use-case scenarios and solutions Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Missing documentation about the core error tracking library for JS. Needed to look into the code to see what parameters are acceptable. Review collected by and hosted on G2.com.

Tiago G.
TG
Tiago G.
Small-Business (50 or fewer emp.)
"Rollbar is a must have tool for developers and devops"
5/5
What do you like best about Rollbar?

It makes our best safer following each incident on every project we develop, using their logs Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

The navigation between on Rollbar interface would be better Review collected by and hosted on G2.com.

Charles K.
CK
Charles K.
Enterprise (> 1000 emp.)
"An excellent tool for exception handling"
4/5
What do you like best about Rollbar?

Roll we does a great job of grouping errors so they are not overwhelming. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Rollbar stack traces are sometimes difficult to navigate. Review collected by and hosted on G2.com.

TP
Tecnologia P.
Small-Business (50 or fewer emp.)
"Rollbar is a essential tool"
5/5
What do you like best about Rollbar?

We know every fail on our clients side, immediately. We are always updated about things. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

When it group occurrences by title and it's not the exact same item. Review collected by and hosted on G2.com.

CB
Chris B.
Small-Business (50 or fewer emp.)
"Works great out of the box"
3.5/5
What do you like best about Rollbar?

Set up was easy - plugins and ample documentation was available for the platforms I'm using (Rails, Node). The Slack integration is also highly configurable which help me to increase the visibility of truly urgent issues. Stack traces linking back to GitHub also makes debugging much faster. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

While error grouping has improved, I still do have to manually group items occasionally. It can also be confusing to know what filters are applied in the Rollbar UI - I've accidentally reviewed items that had already been resolved more than once. Review collected by and hosted on G2.com.

Michael D.
MD
Michael D.
Chief Technology Officer
Mid-Market (51-1000 emp.)
"Compliant Error Monitoring"
4/5
What do you like best about Rollbar?

The ability to see all our applications and services reported across an easy-to-use dashboard is critical to us being able to maintain/improve our MTTD. Knowing that our data is safe and compliant (HIPAA) with Rollbar was a crucial differentiator for us. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

It's not always as seamless as we'd like with getting users added to the projects they need access to without administrative action. Adding a deeper integration with SSO to do this would be awesome and save us a bit of work with on-boarding of users and projects. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"So far so good"
2.5/5
What do you like best about Rollbar?

Interaction with Slack

SDK golang

SSO Google Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Maybe Web UI design is not enough modern Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to grasp for new users"
5/5
What do you like best about Rollbar?

I recently joined the software industry and it was really easy to use and gave very quick important tracking capabilities. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Nothing yet. Would share feedback personally in case I need to suggest some improvements. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Verified User in Civic & Social Organization
Mid-Market (51-1000 emp.)
"Simple and efficient to keep track of issues"
5/5
What do you like best about Rollbar?

Rollbar represents the errors in a form of graphs. You can monitor the number of bug occurrence, the number of affected IPs, the severity of errors, etc. The option of capturing the errors is available. There are a few more which we like:

- Seamless integration with Github to pin point the corresponding code

- Ability to identify user and link with our internal system via session and user agent

- Ability to have team and users

- Ability to assign issues to certain users

- In-dept root cause analysis of the error to resolve it quickly

- Get details like Line of Code, Stack Trace, HTTP information and request data

- Get list of customers facing the issue

- Analyze journey customer took which caused issue

- Acquire list of users affected by an error

- Get number of sessions disrupted by an error

- Get historical insights of issue occurrence

- Track individual issue over period of time

- Manage issue status and issue owner

- Real-time alert (smart & customized) at the time of issue occurrence Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

The projects and environment navigation should be searchable, right now the list is too long if you have many apps.

I could not debug the errors in prod and identify them (environment, description, software, Url, session data, etc.). It helps to understand whether the bug should be fixed or not.

Pricing: Rollbar has a free version (up to 5,000 events per month). Its cost varies according to the required functional – from 49$ up to 599$ per month. The cost is variable based on what you need. We would prefer a simple whole package pricing with discount. Review collected by and hosted on G2.com.