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"Fast Support and Effortless Setup"
4.5/5
What do you like best about RoboForm?

I like the fast support that RoboForm provides. Every interaction I have is fast and productive. Review collected by and hosted on G2.com.

What do you dislike about RoboForm?

Nothing Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Long-term daily user of RoboForm"
4.5/5
What do you like best about RoboForm?

RoboForm is my "always at your side" secure password assistant. I use it constantly throughout each day, both professionally and personally. My favorite features: 1) The ability to save not only complex and secure passwords (generated by the software) but also the URL for the login site. Moving from secure login to secure login only takes seconds and a few clicks of the mouse. 2) The ability to sync all my PCs and phone so that a new account entered on one device is instantly available through all devices. 3) The ability to create a profile and store work and personal information (addresses, phone numbers) and credit card information to make auto-filling forms easy. 4) I also use the business version at work to coordinate 16 employees. The business portal saves all the logins for all employees, providing access in case of an emergency. Review collected by and hosted on G2.com.

What do you dislike about RoboForm?

The new business website interface is not very user friendly and is not intuitive. Review collected by and hosted on G2.com.

Brandon M.
BM
Brandon M.
Senior System Engineer
Small-Business (50 or fewer emp.)
"A good password manager that could be better"
4/5
What do you like best about RoboForm?

Roboform offers a lot of features that we like including safe notes and the ability to backup passwords locally as well as to the cloud. We use it all day and it is very simple to use. It integrates with Chrome, Edge, and Firefox with minimal setup. Getting started is also easy for new users and the learning curve is very easy. Review collected by and hosted on G2.com.

What do you dislike about RoboForm?

Support for business customers is not good. They offer ticketed support only. They do not offer chat or phone support for business customers. They do offer chat support for consumers, which is VERY backwards to me. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Modern Password Manager for Modern Internet Access"
4.5/5
What do you like best about RoboForm?

Roboform enables me to do what password managers do best: easily secure passwords for my accounts and log into them with a single click. I use Roboform every day and it was seamless to setup for my team. I can leverage their Safenotes to store additional information, similar to any other note taking tool. I'm even able to search my individual notes when I know what I'm looking for. I use Roboform for Business, and as an admin I find it very easy to manage all the accounts. A nice feature that comes with that are Share Groups that allow for granular access configurations, enabling sharing of passwords & SafeNotes in a safe and effective manner. To top it all off, Roboform has never been involved in a breach, which gives confidence that my critical information is safe.

I wrote this review years ago and this still holds up. I've never had to use their customer support due to the consistency and excellence of the tool. Review collected by and hosted on G2.com.

What do you dislike about RoboForm?

I run into issues with a Business Feature of the mobile app from time to time, it just takes a moment to pull shared credentials that you have embedded in groups.

I also wish they would enable log forwarding so we can monitor access to such a critical security tool like Roboform. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"RoboForm big help"
5/5
What do you like best about RoboForm?

RoboForm has been a big help organizing and storing password information. In addition to saving (and can generate) user account and passwords, you can store secure notes for miscellaneous logins or other information. With the mobile app, I always have access to account and password information if I'm away from the office and my main computer. With the Enterprise account, we can have shared folders that our department can store information about shared accounts or department notes all in one place. Review collected by and hosted on G2.com.

What do you dislike about RoboForm?

At times it can be frustrating having to login repeatingly to RoboForm to access information, but understand the necessity to keep the information secure. Review collected by and hosted on G2.com.

Tonino L.
TL
Tonino L.
Ragioniere
Small-Business (50 or fewer emp.)
"Exceptional Software, I Love It!"
5/5
What do you like best about RoboForm?

all the software is managed well and doesn't give me problems Review collected by and hosted on G2.com.

What do you dislike about RoboForm?

I like it, that's it, there's nothing wrong. Review collected by and hosted on G2.com.

EG
Eric G.
President
Small-Business (50 or fewer emp.)
"I have been using Roboform for over 10 years and I will never change"
5/5
What do you like best about RoboForm?

What's great about Roboform is ease of use across all platforms. I can use it just as easily on my PC as my tablet as my iphone. Sharing passwords with co-workers is also so easy and under my complete control. Review collected by and hosted on G2.com.

What do you dislike about RoboForm?

The only downside that I've ever had with Roboform is trying to use it in-app on the desktop or in a pop-up window online. I can just copy and paste to get around it easily, but it would be nice to not have to. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"RoboForm is possibly the best password manager out there."
5/5
What do you like best about RoboForm?

I use RoboForm almost every day. I've actually used it for a number of clients. It's auto-fill generally plays well with all browsers, the bowser plugin is great, it will take any version of sensitive info even if it's not just a login/password, and it can be used to manage payment methods. One of the better windows applications as well. It was extremely easy to setup. Regarding customer support, the one time I had to use it, they were friendly and listened well so it helped move us to resolution quickly. Review collected by and hosted on G2.com.

What do you dislike about RoboForm?

I haven't had any real issues with it to speak of. Review collected by and hosted on G2.com.

Orion K.
OK
Orion K.
IT Assistant
Small-Business (50 or fewer emp.)
"Extremely straightforward, amazingly convenient and smooth user experience"
4.5/5
What do you like best about RoboForm?

The autofill feature is genuinely the best part of this software. It's extremely convenient and very easy to add or change passwords in the software. Extremely pleased with the user experience. Review collected by and hosted on G2.com.

What do you dislike about RoboForm?

Occasionally, on certain websites, it will ask if I want update the password used, even though it used the password it already had saved, or update the title or something, and will continue popping up even if I hit the Never Ask Again button. A minor bug, but can be frustrating if I visit the site multiple times in a day. Review collected by and hosted on G2.com.

JB
Joshua B.
Cyber Security Analyst
Enterprise (> 1000 emp.)
"Powerful password management"
5/5
What do you like best about RoboForm?

I like that RoboForm works across every platform I use. I'm able to easily log in to my services on any device, even if it's not a web app. Review collected by and hosted on G2.com.

What do you dislike about RoboForm?

I haven't had any downsides to using RoboForm. Review collected by and hosted on G2.com.