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RMS Reviews & Product Details

RMS Overview

What is RMS?

Running a successful hotel is no small task. From juggling reservations to managing staff and delighting guests, hospitality requires more than hard work—it demands the right tools. That’s where RMS comes in. RMS is an advanced property management system (PMS) designed to make your life easier and your business more profitable. Whether managing a boutique property, a bustling city hotel, or a multi-location global chain, our comprehensive and scalable platform gives you everything you need to operate your business.

RMS Details
Discussions
RMS Community
Languages Supported
Arabic, German, English, French, Japanese, Spanish, Thai, Chinese (Simplified), Chinese (Traditional), Maltese
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Product Description

RMS Hotel is a cloud-based property management and reservation system for service accommodation businesses that allows you to manage reservation management efficiencies and bookings via real-time online bookings and channel management integration.


Seller Details
Seller
RMS
Year Founded
1983
HQ Location
Keilor Park, VIC
Twitter
@RmsHospitality
288 Twitter followers
LinkedIn® Page
www.linkedin.com
165 employees on LinkedIn®

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Recent RMS Reviews

Neelakanta P.
NP
Neelakanta P.Small-Business (50 or fewer emp.)
4.0 out of 5
"Leading service providers in Hotel Management system"
RMS hotel management is always best in their customers service and also keep the process of booking very stream lined
Jennifer S.
JS
Jennifer S.Mid-Market (51-1000 emp.)
3.5 out of 5
"Large range of options but pricy"
I like how easy it is to use and scale to fit your needs regarding all the essentials, including reservations, housekeeping, billing, etc.
Shubham K.
SK
Shubham K.Small-Business (50 or fewer emp.)
3.5 out of 5
"Smooth workflow"
the most amazing thing about RMS hotels is that it combines a lot of service providers at a single please . Moreover it's interface is very easy to...
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RMS Media

RMS Demo - Boost revenue and ensure maximum occupancy
Enhance your revenue stream with smart property management software that takes the guess work out of setting rates.
RMS Demo - Improve profitability with our IBE
Increase direct bookings to your website with RMS’ fully interactive and customisable internet booking engine that gives you control over bookings in real-time and assists in reducing OTA costs. Give your guests control over their bookings, preferences & packages they want to select at your p...
RMS Demo - Add a personalised touch to your guests stay
Elevate guest satisfaction with our property management system's guest-focused features, build-in customer retention and loyalty and watch your business grow!
RMS Demo - Make payment processing easier than ever
RMS PAY is seamlessly integrated with the RMS Cloud property management system, making it easy to manage your payments and everything else, in one place.
RMS Demo - Integrate with 100s of OTAs
Have complete control over how you manage bookings with RMS Cloud’s inbuilt channel manager that connects you to major online booking agents.
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Have you used RMS before?
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20 RMS Reviews

4.4 out of 5
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20 RMS Reviews
4.4 out of 5
20 RMS Reviews
4.4 out of 5
G2 reviews are authentic and verified.
Shubham K.
SK
Transcriptionist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RMS?

the most amazing thing about RMS hotels is that it combines a lot of service providers at a single please . Moreover it's interface is very easy to understand and it have a lot of hotel reservation featurs including multiple payment method support Review collected by and hosted on G2.com.

What do you dislike about RMS?

it is good but sometimes it hsve long response time , and while analyzing the charts it was having some bugs but they seems to be fixed now Review collected by and hosted on G2.com.

What problems is RMS solving and how is that benefiting you?

So i was working with a compamy who used to rent villas in goa and have listed that on multiple platforms , and to maintain all those properties they was using different differnt setups , but now with the help of RMS they can do all that at one go so that thing is amazing Review collected by and hosted on G2.com.

Neelakanta P.
NP
Senior Data Engineer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RMS?

RMS hotel management is always best in their customers service and also keep the process of booking very stream lined Review collected by and hosted on G2.com.

What do you dislike about RMS?

Nothing in particular, there is nothing. Review collected by and hosted on G2.com.

What problems is RMS solving and how is that benefiting you?

RMS solve the customer issue of streamlined booking of both room management and also provide other service like food and entertainment Review collected by and hosted on G2.com.

KENNETH D.
KD
Career Break
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RMS?

I enjoy contactless options that the companies allow for booking with travel agents. I used this for a client to integerate their data embedded in the software when anlyzing the property data. Also, the interface was really seemless to use. Unlike most company software, this one included manyh options for better visualiztion and metric tracking options for marketing needs. Review collected by and hosted on G2.com.

What do you dislike about RMS?

Most of the data had needed some clean-up as duplicztes was found in the chart. Review collected by and hosted on G2.com.

What problems is RMS solving and how is that benefiting you?

I feel this product gets the job done with booking multiple reservations within the software. Review collected by and hosted on G2.com.

Jennifer S.
JS
Marketing Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RMS?

I like how easy it is to use and scale to fit your needs regarding all the essentials, including reservations, housekeeping, billing, etc. Review collected by and hosted on G2.com.

What do you dislike about RMS?

Too expensive for small businesses and support is slow Review collected by and hosted on G2.com.

What problems is RMS solving and how is that benefiting you?

It integrates with our other tools to manage them all from one place. Review collected by and hosted on G2.com.

Ashutosh M.
AM
Content Creator
Furniture
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RMS?

User Interface is among the best. Customer support is good. I can't believe there were so many options, especially for hostels and remote motels. It's a must-have platform for anyone who is looking to organize things. Review collected by and hosted on G2.com.

What do you dislike about RMS?

Okay, so the website gets a bit slow and there are issues with group booking. Nothing significant though. Review collected by and hosted on G2.com.

What problems is RMS solving and how is that benefiting you?

Communication with guests is important and RMS just makes it so easy. Then, there are management tasks for hostels that would be impossible without a dedicated system. Review collected by and hosted on G2.com.

Santosh S.
SS
Search Engine Optimization Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RMS?

Easy to navigate

Several different ways to make and look up reservations

Excellent support team

Easy to implementation

The number of features is so good

Because Of the UI I frequently use it Review collected by and hosted on G2.com.

What do you dislike about RMS?

Location cannot be changed in the beta version of the dashboard Review collected by and hosted on G2.com.

What problems is RMS solving and how is that benefiting you?

Well, is solves the Poor guest communication, and the Overbooking is so good, at the other point of view it offers very low cost which is beneficial for me. Review collected by and hosted on G2.com.

VS
Associate
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RMS?

The best thing is that we are getting all reservation related service under one roof with 500+ providers and multiple payment options. One of the best platform to enhance guest experience Review collected by and hosted on G2.com.

What do you dislike about RMS?

There is nothing to dislike as they are doing best Review collected by and hosted on G2.com.

What problems is RMS solving and how is that benefiting you?

They are helping to decrease manual work, to provide best customer experience , best price and build customer trust Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RMS?

Ease at which you can do hotel reservations, user interface is user friendly and easy to use, multiple features during hotel reservations are included. Easy to implement across your organisation and quickly scalable. Review collected by and hosted on G2.com.

What do you dislike about RMS?

During multiple reservations there are issues as page refreshes and have to redo the process. Not enough documentation or video tutorials. Review collected by and hosted on G2.com.

What problems is RMS solving and how is that benefiting you?

With the use of cloud technologies RMS hotel can take reservations from various geo locations and this provides quick reservations to the customers. All available hotels with their price comparisons, makes it easiest for customers to choose. Review collected by and hosted on G2.com.

Vishal P.
VP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RMS?

The thing they attached to the Hotels & bouquets is the most innovative thing I noticed in recent times. Review collected by and hosted on G2.com.

What do you dislike about RMS?

There are still some things that need to be improved in the Hotel like services needed to improve. Review collected by and hosted on G2.com.

What problems is RMS solving and how is that benefiting you?

RMS Hotels can scale easily and exponentially because they added the technology in Real Estate things. Review collected by and hosted on G2.com.

VS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about RMS?

It's easy to make reservations on RMS and even multiple once at the same point in time, and also the fact being sending emails is very easy. Review collected by and hosted on G2.com.

What do you dislike about RMS?

There are some bugs at the time of making reservations, but it works. Review collected by and hosted on G2.com.

What problems is RMS solving and how is that benefiting you?

Managing the guests, it's helping us with that. Review collected by and hosted on G2.com.