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I used to own a video production company pre-digital (back when we were using physical video tape), so I've seen a lot of technical changes over the past four decades. But until Riverside came along, I never was truly impressed by any of the video editing software that--not even Adobe Premier. But I absolutely adore Riverside.fm! It's intuitive and they keep coming out with new features to meet every videographer's wish list. I tell everyone that it's my go-to platform for interviewing people and for creating podcasts. It's just the best. I also adore the tech support team for pulling me back from disaster one weekend when I had made a major mistake. So the perfect software is backed by the perfect tech support team. I also adore Stephen Robles. His YouTube video library of Riverside tips is a life saver and his monthly tips live-stream with Bridget O'Rourke is priceless. You guys are all fantastic and I recommend this software to everyone! Review collected by and hosted on G2.com.
I had a real fright when I accidentally deleted the original file for an interview. Everything was suddenly gone and the help documentation said there was no way for me to retrieve it. All I could do was send an email to tech support and pray for the best. It happened on a Saturday, so I was pretty discouraged and didn't expect any assistance until Monday. Fortunately, Riverside's tech support folks were amazing and restored the deleted file. But the agony of thinking all was lost isn't something I ever want to experience again. Review collected by and hosted on G2.com.
Riverside.FM has completely transformed my remote production workflow. The ability to record high-quality video and audio locally means I never have to worry about poor internet affecting the final product. The interface is intuitive, and features like multi-track recording and 4K video support make editing a breeze. I also love the automatic transcription feature—it saves me so much time bouncing files around from different apps. Overall, Riverside.FM makes remote collaboration smooth, efficient, and genuinely enjoyable, no matter where my team is located. Being able to produce high quality content remotely has changed how we look at the creative assets we are putting out into the world. Review collected by and hosted on G2.com.
Sharing links to recording sessions could be much smoother. Being able to click on a session or a "..." menu on a scheduled session and be able to get a link would be much easier than having to enter a session and pull the link from there Review collected by and hosted on G2.com.
I learned about Riverside when I was a guest on a podcast that used it. I saw then how stable the environment was, and my host extolled its virtues. When the time came to start my own podcast, I signed up for my own account. As someone brand new to creating a podcast, I was incredibly impressed with the easy operation of the program. Riverside provided great "how to" videos to get me started. Also, when I made a few rookie mistakes and accidentally deleted files that I actually needed, Riverside customer service was incredibly gracious in helping me. Not only did they restore the deleted files, but they treated me as a valued customer, without any sense at all of "talking down" to me. Also, I have found editing a recording on Riverside to be an absolute joy compared to any other tool I have used. Once you get the hang of a few basics, editing on Riverside is simple, straightforward, and frankly fun. I now produce weekly episodes through Riverside, and I also use it to record lectures for university courses I teach online. I have recommended Riverside to colleagues as the very best tool for starting a podcast! Review collected by and hosted on G2.com.
Riverside is not widely known outside of the podcast scene, so I always have to spend a bit of time explaining it to my guests before proceeding with an episode recording. This isn't a huge problem, but it's the only "downside" I can think of. Review collected by and hosted on G2.com.
I am completely new to Podcasting and Video creation and i was really getting fustrated trying to learn all the video editing software. I was literally taking me forever after recording my episodes to edit them and i was pulling out my hair. But i can honestly say Riverside has made recording and editing my podcast simply amazing and so easy to integrate into my workflow. I honestly enjoy making my podcast now and look forward to it each time. Review collected by and hosted on G2.com.
To be honest i cant find anything because the one feature i was kinda missing just got added with Video overlays. Now i can completly record and edit my podcast all inside of Riverside from start to upload. Review collected by and hosted on G2.com.
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The quality of the recordings are fantastic and after editing the normalise audio function makes the output sound great. I love the text to video editing - this makes the process of editing so much easier. I also love that they are continually adding new functionality that is actually useful. For example they just added a mute function - which sounds simple - but means that all those interruptions and loud laughing that can ruin a recording are easy to take out.
They also have good tutorials and regular webinars with useful advice.
Support has been excellent when needed. It doesn't take long to move away from the AI bot and onto a helpful person. Review collected by and hosted on G2.com.
It can be frustrating to find that some functionality is only available at a higher subsciption level. I am only one person and my subscription is good value - but it would be good to be able to schedule more sessions and add personalised backgrounds on my laptop without having to pay more. Review collected by and hosted on G2.com.
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Riverside is an intuitive platform that effectively streamlines my podcast production process. As a podcast producer, I am now able to allocate more time to consulting with clients individually to enhance their shows rather than dedicating weekly time to editing the podcast. The AI-driven features facilitate enhanced client communication and collaboration. My preferred feature is the automatic switching between guest and host speakers, which significantly reduces my workload and eliminates the need for manual intervention. Previously utilizing Riverside, this task alone would have consumed approximately three hours of my time. However, it now assists me in generating more income more rapidly, which consequently leads to an increase in the number of clients I acquire. Review collected by and hosted on G2.com.
There are few aspects of the service that I find objectionable. However, I have encountered some difficulties with the editing software. In response, I contacted customer support, and they promptly created a private Slack channel for me to address the issue as it arose. I am very grateful for their prompt attention to this matter. The Riverside support team has been exceptionally helpful throughout this entire process, facilitating the transition from StreamYard. Review collected by and hosted on G2.com.
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That I can record and edit my podcast on one place and make my shorts for my smaller platforms without using a different software. It gives a professional sound and professional feeling even when I'm not quite a professional yet. Review collected by and hosted on G2.com.
I wish I was able to schedule more of my podcast in advance instead of just two at a time as I book multiple people a week for podcast and I have to wait until I record a podcast before I can send another link. Having unlimited invitation to preplanned sessions would be amazing Review collected by and hosted on G2.com.
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So far, this has worked very well. The recording is beautiful. I use it for video and for audio only. The AI tools seem to work very well and has cleaned up my mess of a recording very well. I have yet to do a recording of someone distant but I am expecting great things. I has been a little awkward to get started but once I got the hand of it, I was able to implement it very well. I use this twice a week on average. Review collected by and hosted on G2.com.
The platform was a little awkard initially but the YouTube videos helped and once I got the hang of it, it's been easy to use. Review collected by and hosted on G2.com.
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I love the ability to quickly upload an episode or record one in Riverside, with or without guests, and then edit it. The editing tools are super easy to use and I can customize my podcast within minutes. This has saved me SO much time weekly that I started a SECOND podcast.
Oh and also, I have reached out to their customer service team a few times and they have responded quickly and solved the problem in only one or two emails. Super helpful. Review collected by and hosted on G2.com.
It does have its moments when its a bit slower than I would like, but for the most part that is only noticed when they are in the process of making big changes. Review collected by and hosted on G2.com.
Today? Or everything? Today's appreciation for Riverside.fm goes for customer suppport. I had thought a 45 hard-to-get interview recording was completely gone from my Studio. It was not, but the date on the Project was not what I expected. When the customer service associate offered me the location and what happened, he was kind, thorough, and made sure that he found my project, but also that I understood what happened so I didn't make the same error in the future. Review collected by and hosted on G2.com.
Downsides? While it's awesome that recording and uploading happens so quickly, I've had to make it a point to ask guests to keep their devices on and connected to the website for about an extra 30 minutes (and had to call them to get them back online when I've not mentioned it). Not a terrible deal, it might be worth it to make sure that both/all connections manage their own feeds to merge at the server. Review collected by and hosted on G2.com.