Riskonnect Risk and Claims Management Solutions Pros and Cons

Ventiv IRM is user friendly, and able to carry a ton of records/information that is easy to access across the Region. I have been using IRM for roughly 2 years and it's amazing how many capabilities the platform has, the reporting ability, and the customer interface. Review collected by and hosted on G2.com.

The only dislike I would say I have, is in the beginning when using the platform it can be overwhelming because there is access to so much information, but the more I have worked in it the ability to work it comes a lot more naturally. Review collected by and hosted on G2.com.

Team is trying to be supportive with our needs. Ventiv is always evolving and open to do better. Review collected by and hosted on G2.com.

Past experiences with old project manager was bad. That person is already gone. Review collected by and hosted on G2.com.

It's customizable, so can use the way we want to use it. Able to put in many RM items, so one source for all the claims, exposures, policies,safety data, premiums, etc. Review collected by and hosted on G2.com.

The reporting is not always intuitive, so do need help sometimes. Review collected by and hosted on G2.com.

We have combined Risk and Safety in one location. Making it easier to manage an event. Allowing users in the field to access provides a quicker way of gathering information. Review collected by and hosted on G2.com.

Some of the selections for user access could allow more options. Removeing certain sections or actions so end users are not adjusting items they shouldn't be. Review collected by and hosted on G2.com.

They company continues to expand its products to assist all types of companies and Risk departments. Review collected by and hosted on G2.com.

Wish enter could be used with the search feature. Admin is not user friendly. Review collected by and hosted on G2.com.

IRM's capabilities, our customer service rep Review collected by and hosted on G2.com.

Sometimes it is timely to get issues worked out Review collected by and hosted on G2.com.

The system is adaptable if you put forth the effort to customize to your needs also our current account representative is very responsive and knowledgable. We have seen continuous improvement in the system during the past 10 years. Review collected by and hosted on G2.com.

The vanilla package out of the box included more than we needed for our needs. We pared it down so end users of the system know how to use it intuitively. There could be better documentation and training for our administration of the system. Review collected by and hosted on G2.com.

It connects claims ~ organization ~ employee ~ polices ~ and more all in one location. Review collected by and hosted on G2.com.

One of the greatest strengths is IRM's customability; however, it can sometimes become one of its struggles. Review collected by and hosted on G2.com.

Helps our organization to get all our RMIS exposure date in one place. Review collected by and hosted on G2.com.

Digital to IRM interface is problematic during implementation and upgrades. Review collected by and hosted on G2.com.

Can access claims easily. User friendly. Review collected by and hosted on G2.com.

Issues with access sometimes does not always transmit directly to claims house Review collected by and hosted on G2.com.