Obviously, the best two factors of Riskified are the chargeback guarantee, and the lack of involvement necessary. The chargeback guarantee means that any order approved by the service has no liability. This is particularly beneficial in using Riskified as a secondary vendor to a manual review tool, as they can "rescue" orders and increase sales with no fraud risk. The second factor around the lack of team means that adding Riskified--either as a primary or secondary vendor--involves none of the pain points that can come with growing a team such as hiring, training, and so on. Review collected by and hosted on G2.com.

The main downside of Riskified is that cost associated with the service for certain types of transactions. Depending on your risk profile, it is possibly 90% or more of the transactions coming through your platform can be resolved with almost no chance of fraud. In that case, it can be difficult to justify paying the cost of Riskified's service (as opposed to a manual review tool) for comparatively low-risk, since the chance you will benefit from the chargeback guarantee on these orders is low. Review collected by and hosted on G2.com.

The platform, response times and quality of the service are exemplary Review collected by and hosted on G2.com.

Nothing so far, I think it currently has the necessary tools for an effective outcome for solution Review collected by and hosted on G2.com.

They went deep into understand our product to build a better solution. They even won more of our business because they did such a good job on the subset we started them with. They took the time to understand us. Review collected by and hosted on G2.com.

Getting started was an extremely big commitment. Review collected by and hosted on G2.com.

As said in the title, we're talking about the best anti-fraud solution you can find on the market, quick with the decisions and reliable thanks to their powerful AI.

They have a great team that is capable to realise a great product (I had the possibility to look behind the curtains of their work and I was really amazed by the effort put in developing their tool). Review collected by and hosted on G2.com.

There's nothing I really dislike about this solution. Review collected by and hosted on G2.com.

The UI is very useful, API's are easy to use and setup, the responsiveness of our account rep is amazing. Whenever we need an account setup, she get's back to us with the account information within a week. Review collected by and hosted on G2.com.

Sometimes the 'Testing' phase for our order processing takes longer than we'd like. Our developers every once in a while have some issues making sure the complexity Review collected by and hosted on G2.com.

I like how Riskified gives an easy to review list of items that clarify why the order is considered a risky one. Review collected by and hosted on G2.com.

Once in a while Riskified offers only one or two items that provide a rationale for why the order is risky. Review collected by and hosted on G2.com.

Great performance and protection for our online business, enabling more transactions to be approved in a safe environment, aka keeping fraudsters far. Review collected by and hosted on G2.com.

there is not much to dislike as this was easy to integrate and we always had good performance with an appropriate cost Review collected by and hosted on G2.com.

The customer service is speedy and solves many of our issues. Review collected by and hosted on G2.com.

Some transactions get chargebacks and we are unable to respond in time. Review collected by and hosted on G2.com.

Ease of use and interface design. Easy to implement. Review collected by and hosted on G2.com.

Second look feature is sometimes buggy, often requires multiple submissions of the same data. Review collected by and hosted on G2.com.

Easy to navigate, locate additional accounts along with any location data. Review collected by and hosted on G2.com.

Unable to consolidate, may become confusing Review collected by and hosted on G2.com.