Thanks to Riskified, the monitoring of fraud payment is simple and the efficiency of the machine learning had a great impact on the KPI's. The webapp is user friendly as well, and the relationship with our account manager is great. Review collected by and hosted on G2.com.

I think the Asian market isn't yet well managed by Riskified. Besides, it could be intersting to be notified if there is a change in the algorithm. Review collected by and hosted on G2.com.

Platform is ricj in details and enable the user to proceed with a deeper analisys. Also apart of the filters, the portal is really intuitive and help on the end user trainning. Review collected by and hosted on G2.com.

Portal is quite slow sometimes, Also the filtering on Portal could be more user friendly, The initial end time does not aplly the local timezone, then leads the user to incorrect filters. Review collected by and hosted on G2.com.

It is easy to use. Very friendly-tool.

The customer service center is very quick to respond and our Account Manager (Tehila) is helping us a lot with the tool.

And the dashboards are easy to use. Review collected by and hosted on G2.com.

We are having some problems with the Second Look option (but they are quickly managing it to solve it) Review collected by and hosted on G2.com.

The links it creates between oders for bettwe assesment. Review collected by and hosted on G2.com.

Sometimes there is no information why the order was decloined. Review collected by and hosted on G2.com.

I like the ease of use! It shows all pertinent information right where I need it, and it's easy to filter through the thousands of orders to see general trends within our business. Review collected by and hosted on G2.com.

I dislike not understanding why some orders with multiple "red flags" are accepted/approved by Riskified, and some orders that are declined will have full AVS match, no noticeable red flags, and the Riskified reason is ONLY something simple, like "email syntax." That doesn't make sense to me! Review collected by and hosted on G2.com.

I like that Riskified tells you exactly why orders have been declined, and it explains if the same person has been recognized from a different organization previously and in what category. Review collected by and hosted on G2.com.

Sometimes the system will not recognize the order number that we search, so we have to use an email address or other parameter to find the interaction. Review collected by and hosted on G2.com.

Riskified is a secure platform, we have obtained quick responses and solutions when submitting claims and reimbursements. Review collected by and hosted on G2.com.

In my opinion, the compatibility with PayPal is not very good. Review collected by and hosted on G2.com.

Turn around time is incredible! Submit a chargeback and receive instant results Review collected by and hosted on G2.com.

There is nothing that I've experienced that I dislike Review collected by and hosted on G2.com.

response time on the platform and the attention provided by the agents when requiring specific reviews Review collected by and hosted on G2.com.

the platform feels a bit awkward. Sometimes feels like there is maintenance going on that affects certain aspects like loading certain screens Review collected by and hosted on G2.com.

How fast Riskified support replies to your requests Review collected by and hosted on G2.com.

That the second look does not work properly Review collected by and hosted on G2.com.