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Riskified
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4.5 out of 5 stars
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Riskified Reviews & Product Details - Page 4

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Riskified Overview

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What is Riskified?

Riskified is the market's smartest and most accurate eCommerce fraud management partner, with a machine learning platform powered by a global merchant network to minimize fraud and maximize net revenue, supported by true chargeback guarantee and premium partnership models. With more than 400 million shoppers in 180+ countries on our platform, we evaluate millions of transactions every day. Because this data is fed back into our system, our platform gets smarter with each transaction. Our merchants benefit from all of this data, not just those within their own database. Beyond our robust Chargeback Guarantee product, Riskified has built a comprehensive portfolio of solutions to protect and support merchants across the entire customer lifecycle. With our Account Secure, Policy Protect, and Payment Optimization solutions, we're here to help merchants navigate and stay ahead in the constantly evolving world of eCommerce fraud.

Riskified Details
Product Website
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Riskified Community
Languages Supported
English
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Product Description

Riskified is a turnkey risk management solution that reviews, approves and guarantees transactions.

How do you position yourself against your competitors?

Riskified is a market leading machine learning fraud management solution.

-We provide a 100% guarantee against fraud-related chargebacks

-We deliver instant decisions

-We are fully automated

-Our process is completely invisible to end-customers

-We are truly global solution, helping protect merchants across continents and industries, vetting transactions from more than 180 countries

Seller Details
Seller
Riskified
Company Website
Year Founded
2013
HQ Location
New York, NY
Twitter
@Riskified
1,852 Twitter followers
LinkedIn® Page
www.linkedin.com
719 employees on LinkedIn®
Ownership
NYSE: RSKD
Description

Riskified is a leading provider of fraud prevention and eCommerce solutions, specializing in helping online merchants increase revenue while minimizing chargebacks and fraudulent transactions. The company's platform leverages advanced machine learning and data analytics to assess the legitimacy of customer transactions in real-time, enabling businesses to make informed decisions. By offering a chargeback guarantee, Riskified empowers retailers to confidently approve more orders and enhance customer experience. For more information, visit their website at https://www.riskified.com.

Nitsan G.
NG
Overview Provided by:
Nitsan Ghilai
Digital Marketing Manager at Riskified

Recent Riskified Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great experience with Riskified"
Thanks to Riskified, the monitoring of fraud payment is simple and the efficiency of the machine learning had a great impact on the KPI's. The weba...
Read more
Sam C.
SC
Sam C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Partnership in our Fraud prevention efforts"
Attentiveness to concerns and they're responsiveness. Tech support always available and our account rep is never far to get in touch with. They m...
Read more
Tania C.
TC
Tania C.Mid-Market (51-1000 emp.)
4.5 out of 5
"It’s a relationship - you’ll get what you put in"
Riskified has a strong analytics team which can provide great insight on risk vectors that may have been undetectable by your organization. They ...
Read more
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1 person requested security information

Riskified Media

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Performance tracking and trending over time
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Full access to key performance indicators
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Full transparency into decisions
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214 Riskified Reviews

4.5 out of 5
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214 Riskified Reviews
4.5 out of 5
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Riskified Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RiskifiedQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Furniture
IF
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Riskified?

I like how Riskified gives an easy to review list of items that clarify why the order is considered a risky one. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

Once in a while Riskified offers only one or two items that provide a rationale for why the order is risky. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

Riskified helps me weigh whether or not I can trust the customer. Review collected by and hosted on G2.com.

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Verified User in Retail
ER
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Riskified?

Great performance and protection for our online business, enabling more transactions to be approved in a safe environment, aka keeping fraudsters far. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

there is not much to dislike as this was easy to integrate and we always had good performance with an appropriate cost Review collected by and hosted on G2.com.

Recommendations to others considering Riskified:

You can delegate to Riskified all fraud and protection tasks and focus on doing your business. In the end, doing it internally would cost you more. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

Scalable solution to fight against online fraud, in particular with online payments. We increased the approved transactions and at the same time reduced the fraud of 90%. Review collected by and hosted on G2.com.

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Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Riskified?

The customer service is speedy and solves many of our issues. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

Some transactions get chargebacks and we are unable to respond in time. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

Most transactions that Riskified has approved are also eligible for reimbursement in case of chargeback fraud. Review collected by and hosted on G2.com.

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Verified User in Retail
AR
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Riskified?

Ease of use and interface design. Easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

Second look feature is sometimes buggy, often requires multiple submissions of the same data. Review collected by and hosted on G2.com.

Recommendations to others considering Riskified:

Don't wait Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

Ability to allow more payments from more locations across our whole range Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Riskified?

Easy to navigate, locate additional accounts along with any location data. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

Unable to consolidate, may become confusing Review collected by and hosted on G2.com.

Recommendations to others considering Riskified:

Great if you have a large user base globally. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

Making sure we are eliminating fraudulent clients. Review collected by and hosted on G2.com.

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Verified User in Consumer Electronics
AC
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Riskified?

Riskified is quick to respond to claims submissions and reimbursements. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

Reporting could be better and the interface could use a revamp to show all available options and files easily without having to go to each order. Dispute tracking is lacking. Insights are lacking. Review collected by and hosted on G2.com.

Recommendations to others considering Riskified:

Go with something else that offers more insight into reporting and dispute tracking. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

Fighting fraud one day at a time! Reimbursements quickly are a plus but could. be better. Review collected by and hosted on G2.com.

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Tiago S.
TS
Fraud coordinator
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Riskified?

the speed of the recommendations, and the accuracy Review collected by and hosted on G2.com.

What do you dislike about Riskified?

I don't have anything to appoint, all the support is good. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

The main problem is the chargeback and false positives control Review collected by and hosted on G2.com.

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CW
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
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(Original )Information
What do you like best about Riskified?

Very open-minded business to work with, take feedback and constantly improving Review collected by and hosted on G2.com.

What do you dislike about Riskified?

Sometimes I still feel there is a gap to fill as they appears to see something we dont. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

I was with the business when we were still using stone-age fraud rules and manual order review for fraud detection. Transit to a machine-learning mechanism has taken lots of manual work, which spare us more time to other works Review collected by and hosted on G2.com.

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Kate M.
KM
VP Product
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Riskified?

Riskified's technology is easy to understand and evaluates fraud quickly to minimize impact to downstream operations (collecting funds, shipping orders, etc).

Riskified's customer support team is responsive, friendly and they are experts in the space! Very comfortable talking through complex use cases and adjusting according to business needs. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

It's difficult to find total counts for timeframes, within the dashboard. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

Removing the need to manually evaluate fraud. Reduce chargeback expenses. Review collected by and hosted on G2.com.

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Verified User in Leisure, Travel & Tourism
UL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Riskified?

The dashboard is interactive and simple to use. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

We just implemented last month and I haven't found any yet. Review collected by and hosted on G2.com.

Recommendations to others considering Riskified:

It's quite useful and merchants can feel safer about their fraud loss. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

Detect fraud bookings with Riskified. It will improve the overall approval ratio and cover the fraud loss as well. Review collected by and hosted on G2.com.

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