Riskified Reviews & Product Details - Page 21

I like the fact that the account managers are responsive to client needs and the technology that Riskified is using is new to the market. The fact that they take full responsibility on chargebacks for approved orders is a welcome benefit. Review collected by and hosted on G2.com.

I dislike the webapp, I wish it had more information and flexibility. Riskified is a relatively new compay in the fraud space so they are still learning what works for the end user. Review collected by and hosted on G2.com.

Riskified is a great partner to work with! The team is super responsive and helpful and go above and beyond to find solutions to support our needs and data to support our questions. Reporting is very easy and gives a lot of information. Review collected by and hosted on G2.com.

I truly enjoy working with the team, no issues here Review collected by and hosted on G2.com.

Riskified as a whole does what it promises and provides fast reliable reviewing. They are also very quick with responding to any enquiries and provide fast reimbursement for chargebacks. Review collected by and hosted on G2.com.

Find a high number of false positives which could be quickly identified. Particularly around email names. Due to the machine learning when tricked a large number of fraudulent orders can be pushed through quickly. Review collected by and hosted on G2.com.

I like how Riskified works with us as a team. They give our account the attention that it needs. Review collected by and hosted on G2.com.

The sometimes long review time on overturns. Review collected by and hosted on G2.com.

Riskified provides excellent customer service. Their staff is knowledgeable, polite, and responsive. Review collected by and hosted on G2.com.

Their service is occasionally less stable than we would like resulting in declined transactions. However, this is in part because of the implementation decisions we have made. Review collected by and hosted on G2.com.

The Riskified integration with our system is a seamless process. The staff are very helpful and communicating with us on best actions to reduce risk. Review collected by and hosted on G2.com.

At this point, there hasn't been anything that has been a problem that the team has not helped resolved. I have no complaints. Review collected by and hosted on G2.com.

I like the attention that Teressa provide us, she is very responsive to our needs. I also like that fact that the service protects us from fraud. Review collected by and hosted on G2.com.

There is nothing at the moment that I dislike but before the changes took place we lost a lot of potential new customers because of the stringent guidelines. Review collected by and hosted on G2.com.

The WEB API is wonderful and allow to check fastly what is needed.

Also SW documentation is done well.

The API are cleans and easy to integrate with alls tecnologies Review collected by and hosted on G2.com.

the only real problem that I have found is the missing of one "readOrder API" Review collected by and hosted on G2.com.

- the info they can get from orders/customers;

- info diversity;

- automation/algorithms/machine learning Review collected by and hosted on G2.com.

- the "primary/beginners" mistakes when approving orders;

- the inefficiency to some markets Review collected by and hosted on G2.com.

They have been extremely helpful towards our business. They are currently our main risk prevention partner. They have provided excellent service in managing our customers. Review collected by and hosted on G2.com.

I do not have any concerns with the platform. As far as risk prevention goes, they are the best choice. Review collected by and hosted on G2.com.