Rise Pros and Cons

Rise has amazing customer service. There has been multiple occasions where I've forgot to submit or approve my companies payroll by the cut-off time, and on every occasion I've been able to connect with a member from their team immediately and they've extended my cut-off time or been able to help me submit directly. Their customer service is top of the line, it is refreshing to know that if I need to get immediate assistance, I will be able to connect with a real person no problem.

The whole payroll process is also very straightforward and user friendly. Once you watch their videos once to get the rundown on how to sign up employees, submit payrolls etc. it is very smooth sailing from there.

I've never had an issue with them in the two years I've been using RISE.

ALSO, their fees are very reasonable, especially for a small business. This is what initially drew me to them and nothing has changed, no hike ups in prices or anything like that. All around RISE is the perfect payroll service for me! Review collected by and hosted on G2.com.

The only area of improvement that I'd love to see happen is to make mobile use an option, I think adding in this capability to submit payrolls would be the icing on the cake. Other than that I have no complaints! Review collected by and hosted on G2.com.

Rise is extremely easy to use - both from a back-end HR Team perspective but also from an Employee perspective. The web-based interface is so intuitive that very little training is required. The Rise Support Team has also been so extremely responsive - both on small issues and a larger payroll issue that we had.

The CEO, Faiz, is also accessible although our conversations with him have been about how great the team at Rise is and how supportive, friendly and solutions-oriented they are in helping us out.

Rise is always adding new features which is great to see. We started with Rise Payroll but now use Rise for almost all our HR needs as well. The switchover / integration from a large, international payroll provider to Rise was so easy and the Rise solution is actually much, much better and more cost effective. They are constantly asking us how to make the service better and we appreciate their responsiveness.

Thank you!! Chi' Miigwetch!!

Justin Marchand, CEO

Ontario Aboriginal Housing Services Review collected by and hosted on G2.com.

Downsides? What downsides? We will be looking for more features but it is very clear that their Development Team is very client-focused. We are more than happy to grow with a dedicated Team like Rise. Review collected by and hosted on G2.com.

Rise offers small businesses a seamless payroll solution with its user-friendly platform. Navigating through its intuitive interface is a breeze, simplifying tasks such as adding employees and setting up profiles. The platform's automated tax calculations and deduction tracking ensure accuracy, while its integration with various third-party applications streamlines processes. Rise's multiple payment options and detailed payroll reports add further convenience. Backed by amazing and responsive customer support, Rise stands out as a reliable and efficient payroll solution, freeing up valuable time for businesses to focus on growth. Review collected by and hosted on G2.com.

Nothing. I currently like everything so far. I would like to learn more about their performance module and see how customizable it is, see if there is a place for rating employee performance. Review collected by and hosted on G2.com.

Rise is easy to use, if you have a hard time there many articles to help you out or you can contact the support team. I love that I can make any changes, add or pause a payroll, impute documents change settings allow users different clearences, the list goes on. This program is user friendly and shows pride in the developement. The rise team are always working on improving this product and it shows. Review collected by and hosted on G2.com.

I guess I would choose to have faster access to a tech support if I had to pick something to "dislike". Review collected by and hosted on G2.com.

Rise is a cost effective and user friendly platform to assist small to medium size organizations in managing their payroll. Review collected by and hosted on G2.com.

As with every platform, it may not be able to meet the needs of larger organizations. Some times, with many modules, its a challenge to determine which is the primary module that should be updated to incorporate changes in employee information. Rise support is not available on weekends and holidays which makes it a challenge when your payroll has to be submitted first thing Monday morning and an issue needs to be resolved prior to submission. Review collected by and hosted on G2.com.

Rise and its HR+ Payroll offering is the best. As a company implementing HRMS first time, it was a good decision for us to make Rise as our HRIS and payroll partner. My team and I, did not have to put in a lot of effort for the integration. I also love the quick turnaround on customer support. Review collected by and hosted on G2.com.

The recruitment module does not have all the features that address our requirements and not intuitive to flow through easily. Review collected by and hosted on G2.com.

I like that it's easy to contact agents at Rise and they get back to you quickly. The interactions are always very friendly and direct. When I reach out, I know I'll be taken care of. Review collected by and hosted on G2.com.

I really wish Rise connected to our accounting software! Review collected by and hosted on G2.com.

Always a fast response time from their tech support, but very rarely need to use it because the program is so intuitive, user friendly, and covers everything we need to run payroll in a cost efficient and effective manner. Review collected by and hosted on G2.com.

There is really nothing I dislike about Rise. Review collected by and hosted on G2.com.

Rise makes it very easy to run payroll, manage hiring, and coordinate across the employee lifecycle. It's been very helpful for our team. Support has been responsive (and increasingly so in recent periods). Review collected by and hosted on G2.com.

The main area of improvement I see for Rise is integrations with other platforms. The integration between the ATS and Indeed, for example, was very buggy. Review collected by and hosted on G2.com.

All payroll related concerns were addressed promptly. Review collected by and hosted on G2.com.

I don't have any problem with Rise, they always helped me. Review collected by and hosted on G2.com.