Nick C.
NC
Nick C.
Founding SDR
Small-Business (50 or fewer emp.)
"Clean, Efficient Payroll with Smooth Integrations in Rippling"
5/5
What do you like best about Rippling?

I like how clean and efficient Rippling is. Ever since I started using it, it has completely changed the game in payroll. No software has the same capabilities with the smooth and easy to use interface. Rippling is in a league of their own with easy integrations and overall strong performance compared to every competitor. Their pricing they also win with and have a great staff to make sure it gets handled correctly with onboarding. I do not dive much into their AI intelligence but I know they make sure they have every capability for their users. I know most of the features can be automated to make it even easier so Rippling wins their as well. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

As far as what I dislike, I really don't have much to say. I truly enjoy their platform and I think it is the best on the market. Sometimes with the authentication I may get stuck there for a second. But overall I am smoothly able to get onto rippling and am able to check my pay stubs and W2's with ease. I would say they don't have much AI capability at the moment but maybe there is room to add to make it even more efficient. Review collected by and hosted on G2.com.

Carol M.
CM
Carol M.
Director of Acquisitions
Mid-Market (51-1000 emp.)
"Easy-to-Use MY BENEFITS and Fast FSA Claims"
4.5/5
What do you like best about Rippling?

I love how easy to use the MY BENEFITS tab is, especially the FSA feature. I can submit a claim in less than 5 minutes which is a huge timesaver. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

The only feature that I think needs improvement is the MY PAY feature. When you click on the pay period, the type is so small it's unreadable and you cannot zoom in to see important pay breakdowns or other key details unless you download the PDF. This is a minor fix that would make a big difference. Review collected by and hosted on G2.com.

SD
Stephanie D.
Project Manager and Team Director
Small-Business (50 or fewer emp.)
"Rippling’s Broad All-in-One HR Platform That Scales as You Grow"
5/5
What do you like best about Rippling?

I love how broad Rippling is, it covers payroll, benefits, time tracking, reporting, and company policies. It really fills the gaps and I love that you can add a new tool to your subscription at any point within your contract. So you can start small with just payroll and time tracking, then you could add in benefits management, and so on and so on. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

The only thing I've found that I don't love is that the amount of seats you sign up for at the beginning of the contract term is the lowest amount of seats you can have. So if you start with 25 employees and 5 employees quit, you still have to pay for those 5 seats. Review collected by and hosted on G2.com.

Josh H.
JH
Josh H.
Worship Pastor
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Makes Staff Management, Time Off, Payroll, and Taxes Easy"
5/5
What do you like best about Rippling?

This makes managing staff, time off, payroll, and taxes very easy. As an individual, I can manage my own time off, review my tax deductions, and see where I am year to date. As a supervisor, I can support my team by providing the right information they need to feel comfortable and confident in their job and position. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Rippling takes a little getting used to. I’ve had difficulty setting up my bank accounts and designating funds to be direct-deposited into different accounts. So far, nothing has been resolved, and the blame keeps getting passed back and forth between Rippling and my bank. Review collected by and hosted on G2.com.

Pam C.
PC
Pam C.
Order Processing Specialist
Mid-Market (51-1000 emp.)
"Super Quick, User-Friendly, and Reliable—With Great Support"
5/5
What do you like best about Rippling?

Super quick and easy to use, improving my workflow. It's also very user friendly. Support is great, I get assistance quickly every time I need it. Integrates well into my workflow. Performance and reliability is great which is perfect for me as my schedule is rather busy and I need things to work smoothly.. I don't know what the program's price is but its definitely worth it whatever the cost is. I haven't used any of the AI or intelligence features yet but I'm glad to know they're there waiting for me when I need them. The smart way it calculates my hours and the easy to view shifts make checking so efficient, and it has downloadable shift entry logs - I love that. I'm pretty new to the system but its been easy to learn so far and I am discovering new features everyday. We've been using it for Multi-Country Payroll, Payroll, and Core HR so it covers everything! Review collected by and hosted on G2.com.

What do you dislike about Rippling?

I honestly haven't yet found something that I'm disappointed in or have found lacking yet about the system. Review collected by and hosted on G2.com.

Amber B.
AB
Amber B.
Head of People Consultant
Small-Business (50 or fewer emp.)
"Effortless Onboarding and Stellar Customer Service"
5/5
What do you like best about Rippling?

What I like most about Rippling is the customer service and the platform itself. It's a close tie. The platform is very easy to use, and the icons are great, making it pretty self-explanatory. I was able to teach myself a lot of it. On top of this, the customer service has been amazing. I love that there is a question mark that lets you ask a chatbot at any time, day or night, and you get an automatic answer. It even leads you to video links on how to do something. If that doesn't work, it also gives me the option to talk to a live person through a Zoom call. The customer service aspect is outstanding, especially my benefits adviser or account manager and my Rippling account manager, who have been phenomenal in responding and answering any of my questions very timely. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

I would say that it took me a few tries to enter my time off policy the way that I wanted. It was pretty self explanatory, though, with all of the questions but I had to create more than one. Review collected by and hosted on G2.com.

Cristian H.
CH
Cristian H.
dispatcher
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Flawless Payment Processing for Freelancers"
5/5
What do you like best about Rippling?

I've had an excellent experience using Rippling to receive my freelance payments. The platform is incredibly user-friendly, reliable, and efficient. Payments are processed quickly, and I always feel confident that everything is handled securely and accurately. I also appreciate how easy it is to track transactions and manage my financial information in one place. Rippling has made getting paid as a freelancer smooth and stress-free. The initial setup was very easy, and overall, I'm so happy with it. I highly recommend it to anyone looking for a dependable payment solution. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

I have not experienced any issues with Rippling so |I do not have any areas for improvement at this time Review collected by and hosted on G2.com.

Aparajita B.
AB
Aparajita B.
Project Manager
Mid-Market (51-1000 emp.)
"Efficient Payment Tracking, Needs MFA Improvement"
4/5
What do you like best about Rippling?

I like how Rippling allows me to track my payment status and provides clarity on which team I am under. It's helpful to see when my payment has been processed and how long it will take to reflect in my main bank account. The ability to easily download payslips is also a plus. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Honestly, the MFA for logging into Rippling is troublesome, especially the Google Authenticator one when logging in. It disrupts my login procedure and does not let me stay logged in on my primary and secondary devices. It needs to be changed and made more user-friendly. Also, initially, the setup was very easy, but later on, when I lost my authenticator downloadable code, I had to reach out to the admin for that. That is troublesome. We need some super easy re-login procedure. Review collected by and hosted on G2.com.

Diego R.
DR
Diego R.
Partnerships GTM Manager
Mid-Market (51-1000 emp.)
"Reliable all-in-one HR, payroll, benefits, and onboarding hub"
4.5/5
What do you like best about Rippling?

Rippling centralizes many important employee workflows in one place. I especially appreciate having payroll, benefits, org chart, onboarding, and training access all connected through the same system. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

I don’t have a major complaint. Like any broad platform, there can be a lot inside the system, so it may take a little time for new employees to learn where everything lives. But once you know where to go, it is straightforward. Review collected by and hosted on G2.com.

Kimberly A. M.
KM
Kimberly A. M.
CEO
Small-Business (50 or fewer emp.)
"Rippling Makes Payroll and Workforce Management Seamless and Stress-Free"
5/5
What do you like best about Rippling?

We’ve had an excellent experience using Rippling for payroll and workforce management. The platform is incredibly user-friendly, efficient, and streamlined, making payroll processing simple and stress-free. What stands out most is how seamlessly Rippling integrates payroll, benefits, onboarding, time tracking, and HR functions all in one place. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

The platform is powerful and highly customizable, but setting up workflows, permissions, and automations was overwhelming initially for someone without experience. However, the few challenges I faced on the first setup attempt were immediately resolved by attentive staff who walked me through the process. Review collected by and hosted on G2.com.