"Albert" has allowed us to establish user reflexes regarding the legitimacy of received emails. The character is very popular and agents let themselves be guided in the training sessions. The presence of the "Phishing reporter" button is also a plus. The implementation of AI analysis for reported emails also represents a time saver for IT. The support is very present and very responsive. Review collected by and hosted on G2.com.

I am personally encountering some difficulties in the training tracking dashboard. As a colorblind person, I have a hard time distinguishing the color of the small dots. Another point to note is that it's best to have a "clean" AD before embarking on the adventure. Otherwise, there are some long moments to spend adjusting the recipients of phishing emails. Review collected by and hosted on G2.com.

Riot easily integrates into the collaborative tools used daily, such as Microsoft Teams (via the Albert bot). This allows for a natural adoption by users without adding an extra layer of tools, which limits overload and improves engagement. The content is pragmatic. The playful, interactive, and accessible format of the modules really captures attention, especially from the new generations of users. The platform allows for launching targeted and customizable phishing campaigns, with templates very similar to the real attempts received by users (e.g., fake emails from software publishers). These simulations are effective for evaluating behaviors and enhancing vigilance. Finally, the administration interface is intuitive and easy to handle, which facilitates campaign management and monitoring. Review collected by and hosted on G2.com.

For CSV exports, it would be useful to have files that are directly usable or the ability to customize export formats according to business needs. There is also a lack of a monthly dashboard that is visual and rich in graphics. Such a tool would allow for better data exploitation, intuitive progress tracking, and easy sharing with stakeholders. Despite these points, it is important to note that the Riot teams are very responsive, flexible, and attentive. They take customer feedback into account and regularly evolve the platform based on expressed needs. Review collected by and hosted on G2.com.

Riot allows for managing employee awareness in terms of good cybersecurity practices. The approach via a Slack bot aligns well with the expectations of certain companies and strengthens adherence to a topic that may seem time-consuming to some and encourages employees to frequently attend courses.

The phishing management feature is powerful and allows for setting up campaigns using templates very similar to the real emails sent by the various software vendors you use. The library is very comprehensive and the module is accompanied by a suspicious email reporting system that allows administrators to analyze safely.

The application integrates quickly, and the implementation in professional environments is easy by offering integrations with the main market players. Review collected by and hosted on G2.com.

The Riot teams are flexible and very available; if certain features do not fully meet our expectations, the teams remain attentive to their client and constantly offer improvements to their modules. Review collected by and hosted on G2.com.

Riot is perfect for training employees in cybersecurity thanks to their companion Albert, who is neither too present nor too absent, allowing us to save considerable time on the awareness phase. The phishing campaigns are also very well done, easy to configure and deploy. Everything is fully customizable to allow the integration of the company's policies. I do not use all the features, but I am fully satisfied. Updates are regular and bring a host of new features, all as useful as each other. Customer support is regular and dynamic. Review collected by and hosted on G2.com.

For now, nothing to report, there is nothing I don't like. Review collected by and hosted on G2.com.

If you are looking to enhance your company's security, Riot is the ideal solution. With its advanced features and its educational and playful approach, Riot is much more than a security tool; it is a trusted partner to protect our employees and our data. I recommend Riot to all companies concerned about their cybersecurity. Review collected by and hosted on G2.com.

Rather a few feature suggestions:

A more personalized phishing template editor,

improved reporting with the ability to export or interface with our dashboard tools (PowerBI, webservice, or Grafana API),

a weekly email report for tracking/response to courses Review collected by and hosted on G2.com.

Riot's philosophy and potential for evolution align perfectly with our vision of transforming cybersecurity behaviors.

We believe that change happens when people understand the risks and are eager to learn ways to defend themselves, both professionally and personally. The content we deliver needs to be targeted, pragmatic, and seamlessly integrated into the users' digital environment—adding yet another tool on top of all the others only adds to the noise.

Riot enables us to:

Gain a granular view of our users. For example, with smart groups, we can quickly identify our most vulnerable or top users and deliver relevant content to help them improve or stay motivated.

Enhance our monthly phishing simulations. These simulations are targeted, randomized, and translated into different languages—something we couldn't achieve until recently.

Deliver regular educational content that is concise, concrete, engaging, and easily consumable on any type of device, via Albert (MS Teams bot).

We appreciate that the learning content is delivered through Albert in Teams because users are overwhelmed with new tools and information. It's essential to integrate into their daily tools to offer a single entry point to cyber resources. Moreover, information reaches the user, not the other way around, and at the right moment (e.g., detection of non-activation of MFA, weak passwords...). Review collected by and hosted on G2.com.

These are suggestions of what can be further improved rather than features that I don't appreciate. I would suggest improving the simulation and awareness-raising reportings and KPIs so they can be reliably used as incentives for our local cyber presentatives. Review collected by and hosted on G2.com.

The simulation campaigns are particularly realistic and come very close to reality. Review collected by and hosted on G2.com.

There is sometimes a lack of choice in the selection of the "fake" sender domain on certain models. Review collected by and hosted on G2.com.

User interface very friendly - Easy to implement (less than 1 hour) - Easy to create customised phishing campaigns - Short interactive lessons on cyber security with Albert are liked by my users. I'm using it every quarter and it's very convenient for assessing again and again my users. The support is always available and we have recurring meetings with the support team for checking our best usage of the product. Review collected by and hosted on G2.com.

I'd like to get monthly beautiful dashboard with graphics Review collected by and hosted on G2.com.

We have been using Riot since 2021, and it is a true lever for improving cybersecurity awareness within our company. One of our best investments!

The strengths that convince us:

- Clear and well-designed training sessions, suitable for all profiles, that capture attention and make concepts accessible.

- Realistic simulations, ideal for preparing teams to identify and respond to threats. (many templates and customization options available!)

- A comprehensive dashboard that provides an overview of progress and areas to work on.

- The solution evolves over time and offers new relevant features (like AutoPilot, for example).

Since its deployment, Riot has significantly strengthened our teams' security posture: widespread adoption of multi-factor authentication, increased vigilance against cyberattacks, and improved practices regarding passwords and digital footprint.

We highlight it during our cybersecurity audits, and it allows us to prove that our staff is perfectly trained and aware.

Riot has become a key partner in our cybersecurity approach, and we recommend it without hesitation to all companies wishing to raise awareness among their employees in an effective and engaging manner. Review collected by and hosted on G2.com.

For employees already familiarized in the first year, the courses are already known and they should evolve over the years to be offered again to employees in a slightly different form from their initial course. However, there is the solution of briefs (Nudge) which partially addresses this issue. Nothing prohibitive and it does not call into question the value and interest of Riot. Review collected by and hosted on G2.com.

Using the Albert AI bot to deliver cybersecurity training via Slack and Microsoft Teams was a huge success, allowing users to interact with and complete training on their own time without my having to schedule appointments.

Key points of what I liked:

1) Seamless integration into our existing environment, installation being quickly and easily done.

2) Interactive experience with Albert; despite all its limited conversational context, it keeps focus relentlessly focused on cybersecurity awareness in a fun way.

3) Interactive training dialogues that interactively engage users and instruct them through discussion. Review collected by and hosted on G2.com.

I would appreciate that phishing simulations are released on other platforms like WhatsApp, Telegram, or SMS to educate users even more on threats within mobile platforms.

The platform also has limited options for customization, which can restrict tailoring the experience to specific team needs. Review collected by and hosted on G2.com.