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56 Ringy (formerly iSales) Reviews

4.6 out of 5
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56 Ringy (formerly iSales) Reviews
4.6 out of 5
56 Ringy (formerly iSales) Reviews
4.6 out of 5

Ringy (formerly iSales) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
AK
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ringy (formerly iSales)?

The ease of the interface. Customer support is also so friendly. Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

A little expensive to use, especially for a newer agent. Review collected by and hosted on G2.com.

Jordan E.
JE
Health Insurance Agent
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Ringy (formerly iSales)?

I like being able to do my job within compliance without having to do a whole lot of extra work. With ringy my day to day tasks don't take as long since ringy does a lot of the work! Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

I think Ringy demands a lot of bandwidth or demands a lot from my computer I can't tell which but when making calls I get a lot of glitches such as incomplete dials, displaying the wrong name but dialing the correct number, taking a longer amount of time to dial a person. It varies but since I quit using a basic laptop and started using my gaming computer and buying a better wifi chip Ringy seems to work nicely. However for 100+ per month you would hope that it would work better across most computers and internet providers. Review collected by and hosted on G2.com.

Response from Carlos Correa of Ringy (formerly iSales)

Any program such as Ringy must strike a balance - offering many useful features, but without being too resource intensive. Our engineers have been investigating ways to improve performance while retaining features. We can certainly investigate the specific issues you mention - please reach out to our support team with more details.

Brandon G.
BG
Health Insurance Advisor
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ringy (formerly iSales)?

Ringy has a very easy-to-use interface that is pleasing to the eye. The texting option is also a fantastic feature, whether you are reaching out to one or hundreds of people. Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

Ringy does crash from time to time without reason and can lag on various tasks. Carrier violations also welcome a large headache when trying to reach specific people. Review collected by and hosted on G2.com.

Lucas F.
LF
Field Training Agent
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Organic
(Original )Information
What do you like best about Ringy (formerly iSales)?

Easy to use , Marketing Automation, Increased CPA, Local Presence dialing. iSalesCRM has made the sales process simple and effective. Brad also is always ready to answer your questions and makes all the difference in the world. The software is full of features and is always adding new and better ones to continue to improve and have an edge on its competitors. It is definitely responsible for my success and I recommend to everyone. Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

There is nothing I can say that I dislike about iSalesCRM. I recommend this software for all sales agents Review collected by and hosted on G2.com.

DM
Health Insurance Agent
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Organic
(Original )Information
What do you like best about Ringy (formerly iSales)?

iSales is intuitive and very simple to use. The learning curve is very quick. With their training videos and tutorials, I was able to understand the software's abilities very quickly. The more I use it the more I find that it is able to do. Automation of simple tasks is a HUGE time saver. Keeps things running so nothing falls through the cracks. They are very responsive for support and make regular improvements. Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

Mobile interface is still clunky. They recently came out with a mobile app but it doesn't have great functionality yet. With how quickly they make updates, it will likely get there pretty quickly, but it's not there yet. Notifications can be a pain (getting texts for each individual lead when a list of 1,000 names is uploaded). Review collected by and hosted on G2.com.

Response from Carlos Correa of Ringy (formerly iSales)

Thank you for your review and feedback. Our mobile app is in its early stages and we agree it has room for improvement. We have a dedicated in-house full-time mobile engineering team that is iterating and improving our mobile app regularly.

Andrew S.
AS
Licensed Health Insurance Agent
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ringy (formerly iSales)?

The follow up process, and the pipeline feature. I'm able to call more leads with the pipeline feature and connect with more leads. Also adding a vendor to Ringy is very simple. Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

There really isn't anything that I don't like. The one thing that I would say is sometimes you are in the pipeline and it calls the same 3-4 numbers over and over again without you knowing. Review collected by and hosted on G2.com.

Response from Carlos Correa of Ringy (formerly iSales)

Thanks for your review. Our engineers have worked hard on the Sales Pipeline page to ensure that it is a powerful tool. It has recently been updated to allow you to select the exact amount of times you wish to dial each lead. If you are seeing this issue persist, please reach out to our support team so that we may help remedy this.

Ryan H.
RH
General Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about Ringy (formerly iSales)?

Being able to create tags and automated actions is definitely the key to success with this. The automated text is obvious but being able to put leaves into categories automatically is where it's at Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

The only downfall which is with most of these integration companies is the spam factor. However this is not the fault of the company, this is the phone companies that are relentless Review collected by and hosted on G2.com.

Response from Carlos Correa of Ringy (formerly iSales)

Organization and automation has been a priority at Ringy, as we realize it can make your utilization of Ringy that much easier and more effective. Unfortunately there are many factors in between our users and their recipients, such as industry regulations and carrier filtering that we cannot avoid entirely, however we do our best to provide the tools and support necessary to help mitigate their effects.

Verified User in Insurance
UI
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ringy (formerly iSales)?

By far the most helpful resources are being able to quickly pipeline, categorize and keep track of clients and their stages in my sales pipeline. The drip systems for contacting and following up with leads through text and email saves an immense amount of time. Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

At times frustrating to lose touch with a lead based on them already being contacted too much by other agents. The regulations for A2P as well become a nuisance. Review collected by and hosted on G2.com.

Response from Carlos Correa of Ringy (formerly iSales)

Thank you for the kind words. Compliance is never fun, but we try to make it easy for you to comply with US SMS regulations so that all Ringy customers maintain a great relationship with telecom companies. We do our best to provide the tools and support necessary to make compliance features such as A2P 10DLC registration as seamless and non-intrusive as we possibly can.

Kenneth P.
KP
Service Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ringy (formerly iSales)?

This service acts as my personal assistant. Especially when I am out of the office, the leads are immediately contacted. Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

Everything works great honestly. This is one of the best services available Review collected by and hosted on G2.com.

Response from Carlos Correa of Ringy (formerly iSales)

Thank you for the kind words!

Jasmine G.
JG
Licensed Advisor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Ringy (formerly iSales)?

That you can easily organize and categorize your leads, this makes it easier to send out campaigns. Review collected by and hosted on G2.com.

What do you dislike about Ringy (formerly iSales)?

I believe the regulations prohibit the amount of creativity however I know that is due to phone companies etc. Review collected by and hosted on G2.com.