# Ringover Reviews **Vendor:** Ringover **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.6/5.0 **Total Reviews:** 486 ## About Ringover Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency. ## Ringover Pros & Cons **What users like:** - Users value the **ease of use** of Ringover, praising its intuitive interface and seamless communication experience. (81 reviews) - Users praise the **fast and reliable customer support** of Ringover, enhancing their overall experience with the app. (52 reviews) - Users value the **reliable support and call quality** of Ringover, enhancing productivity and user experience daily. (46 reviews) - Users commend Ringover for its **helpful features** that enhance CRM integration and streamline communication efficiency. (41 reviews) - Users find Ringover to be **intuitive and user-friendly** , making communication seamless and efficient for businesses. (41 reviews) - Users highlight the **excellent call quality** of Ringover, noting a significant improvement over other systems. (39 reviews) - User Interface (33 reviews) - Features (32 reviews) - Simple (27 reviews) - Customer Service (25 reviews) **What users dislike:** - Users find Ringover **expensive** , especially with limited support and upfront yearly payment requirements compared to competitors. (12 reviews) - Users are frustrated by the **high cost** of Ringover, feeling it's not justified for the service quality provided. (12 reviews) - Users experience **glitches** with the Ringover platform, such as bugs after updates and issues with call tracking. (9 reviews) - Users note several **missing features** , such as CRM integration and improved SMS synchronization, affecting overall satisfaction. (8 reviews) - Users note the **mobile app issues** with SMS sync and limitations on obtaining a UK mobile number. (8 reviews) - Users report **software bugs** affecting call quality and app stability, which can disrupt important communications. (8 reviews) - Integration Issues (7 reviews) - Missed Calls (7 reviews) - Poor Customer Support (7 reviews) - Technical Issues (7 reviews) ## Ringover Reviews ### 1. Enhanced Communication and Exceptional Support with Ringover **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Ringover?** Ringover has been key in improving our communication. We recently expanded our phone lines and the process was simple and fast. Their customer service stands out for its professionalism and willingness to help. **What do you dislike about Ringover?** There’s nothing I’ve disliked about Ringover so far. **What problems is Ringover solving and how is that benefiting you?** Call routing to different agents ### 2. Just what is needed for businesses **Rating:** 3.0/5.0 stars **Reviewed by:** Tatiana M. | Assistante, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Ringover?** All its features. Very easy and simple to use. **What do you dislike about Ringover?** Since its installation, nothing to report as a defect for the moment. **What problems is Ringover solving and how is that benefiting you?** Easy handling of incoming and outgoing calls ### 3. Great phone system and so much better and glitch free **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Ringover?** We have used ringover for a few months now and fully integrated it just over 2 weeks ago This is hands down one of the best phone systems we have used as it helps log the calls and content of calls on our CRM which means no more lengthy note taking meaning we can truly focus on the conversation. Seems to be working well so far and their help desk is really quick in responding and solutions. **What do you dislike about Ringover?** Finding it a bit tricky to integrate Whatsapp **What problems is Ringover solving and how is that benefiting you?** Not needing to take notes when making calls ### 4. Very well supported by the sales, support, and technical teams **Rating:** 5.0/5.0 stars **Reviewed by:** julien s. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Ringover?** Possible integrations and automations. **What do you dislike about Ringover?** Nothing on my side, I don't use a lot of features. **What problems is Ringover solving and how is that benefiting you?** Track my clients' calls. ### 5. Fluency! **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie V. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Ringover?** I have been using Ringover for several years and I am fully satisfied with it. When I started my own business, choosing Ringover was a natural decision. The platform is intuitive, the call quality is excellent, and the customer support is always responsive and professional. Thanks to Ringover, the management of our communications is smooth and efficient. I highly recommend this solution to any company looking for a reliable and high-performance telephony service. **What do you dislike about Ringover?** 0 problem for me, everything is top-notch! I highly recommend. **What problems is Ringover solving and how is that benefiting you?** Ringover solves several key issues for our company, particularly thanks to its call recording feature. This functionality allows us to: Improve customer service quality: By listening to conversations again, we can identify areas for improvement and train our teams accordingly. Ringover Keep a record of exchanges: The recordings serve as a reference in case of disputes or misunderstandings, thus ensuring better transparency and accountability. Ringover ### 6. My personal opinion **Rating:** 4.5/5.0 stars **Reviewed by:** Emmanuel N. | Administrateur, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Ringover?** Ringover is an excellent tool for sales and customer support teams. Its simplicity, integrations, and flexibility make it an effective solution for optimizing the management of professional calls. **What do you dislike about Ringover?** What I like less about Ringover: Variable call stability – Some dropouts and latencies depending on the connection. Mobile app could be improved – Less smooth than the web version, with occasional bugs. Limited customization – Some options (IVR, call routing) could be more flexible. **What problems is Ringover solving and how is that benefiting you?** Simplified call management 📞 → Centralization of communications, avoiding the use of multiple tools. Improved productivity ⚡ → CRM integrations (Salesforce, HubSpot) to automate call tracking. Facilitated remote work 🌍 → Access from anywhere via mobile and desktop. Performance tracking and analysis 📊 → Detailed statistics to optimize sales and customer support. ### 7. Highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** James B. | Principal Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Ringover?** Transferred my VOIP service from Vonage to Ringover as Ringover integrates with my new CRM. Porting of my old number was quick and seamless and Ringover customer support were prompt and extremely helpful in setting up my desk SIP phone also. In addition, the Ringover App is super simple to use on my Samsung phone and I was up and running immediately. Highly recommended. **What do you dislike about Ringover?** So far everything seems great and no negatives to report. **What problems is Ringover solving and how is that benefiting you?** Integrates with my CRM and allows me to track all client and customer contact at an excellent price for international calling from the UK. ### 8. Very good service **Rating:** 5.0/5.0 stars **Reviewed by:** Sadia M. | Gerante, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Ringover?** Very good experience with Ringover. The software is easy to use, the calls are clear, and the user management system is well designed. Special mention for the customer support which is always attentive. I recommend this solution without hesitation. **What do you dislike about Ringover?** Some features are a bit difficult to find at first. **What problems is Ringover solving and how is that benefiting you?** Ringover centralizes all our professional calls on a single platform, which saves us time and improves our organization. ### 9. Easy of use, allow calls all over the world, not expensive **Rating:** 5.0/5.0 stars **Reviewed by:** Juan C. | Regional Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Ringover?** Easy of use. It's super easy to configure accounts, profiles and just start dialing, the sound is very clear and nitid. **What do you dislike about Ringover?** Sometimes, just to some countries around Latam, it's a bit expensive to call. **What problems is Ringover solving and how is that benefiting you?** Easy of usage, calling customers all over world with just copy pasting from our CRM ### 10. I highly recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Ringover?** Since we started using Ringover, call management has never been so smooth. The platform's ergonomics make it easy for the whole team to get started, and the CRM integrations are a real plus. A time saver on a daily basis and better coordination between departments. Bravo for this intuitive and scalable solution. **What do you dislike about Ringover?** Overall very satisfied with the tool, but I think the prices could be slightly reduced to better suit small businesses or startups in the launch phase. This would make the solution even more accessible without compromising its quality. **What problems is Ringover solving and how is that benefiting you?** Ringover helps us centralize and professionalize our phone communications. No more scattered calls between personal phones and non-integrated tools: we manage everything from a single interface, with precise tracking, clear statistics, and better coordination between teams. A real gain in efficiency and responsiveness. ### 11. Ringover: An effective solution despite some imperfections **Rating:** 5.0/5.0 stars **Reviewed by:** Emmanuel B. | Coordinateur Réseau Petite Enfance, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Ringover?** Quick start with its intuitive interface. **What do you dislike about Ringover?** Some features I was hoping for are not as developed as with other providers. **What problems is Ringover solving and how is that benefiting you?** Problems: Difficulties in managing incoming and outgoing calls, especially in dispersed teams with other applications. Benefit: Ringover centralizes all communication channels (calls, SMS, video conferencing, etc.) on a single platform, which facilitates collaboration and tracking of interactions with clients. It also makes monitoring, call whispering, and statistical tracking of KPIs easier. Call Recording: Problem: Lack of documentation and tracking of important conversations. Benefit: The recording feature allows for keeping a history of exchanges, useful for employee training, compliance with standards, and setting up a quality control service to improve customer service within the framework of GDPR. Integration with other tools: Problem: Difficulties in synchronizing data between multiple applications (CRM, marketing tools, etc.). Benefit: The integrations offered by Ringover enhance productivity by reducing the need to switch between different applications and consolidating information. In our company, we integrated it with our recruitment ATS Recruitee and since then the results of our recruitment service have greatly increased. Boosted by +50% in a few weeks. ### 12. Total satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Tatiana S. | Coach qualité, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Ringover?** As a Quality Coach, it is essential for me to have complete visibility on the calls of my different teams to evaluate the quality of their interactions with clients. Ringover allows me to perform cold and live listening, to filter by agent, by numbers, or by dates. Its history feature allows me to have better tracking of my teams. Ringover is practical and easy to use. I use it every day, this application has become a necessity for me given my daily tasks. **What do you dislike about Ringover?** No negative remarks observed so far. **What problems is Ringover solving and how is that benefiting you?** Following the various cold listening sessions on Ringover, we are setting up tips to better support our teams in order to ensure better satisfaction for our clients or potential clients. ### 13. Reliable and Feature-Rich Business Telephony Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Ringover?** Ringover offers an intuitive and user-friendly interface, making it easy for our team to manage calls, messages, and contacts efficiently. The integration with our CRM and collaboration tools is seamless, which significantly boosts our productivity. The call quality is consistently excellent, and the customer support is responsive and knowledgeable. It’s a modern and scalable solution perfectly suited for growing businesses. **What do you dislike about Ringover?** While Ringover is overall a solid platform, some advanced features could benefit from more in-depth documentation or tutorials. Occasionally, the mobile app can experience minor delays or syncing issues, but these are rare and usually resolved quickly. **What problems is Ringover solving and how is that benefiting you?** Ringover has helped us centralize and streamline our business communications. Before, managing multiple phone systems and tracking interactions across tools was time-consuming and inefficient. With Ringover, we now have a unified platform that improves team collaboration, call tracking, and customer follow-up. The CRM integration also saves time by automatically logging interactions, which boosts both our productivity and the quality of our client relationships. ### 14. Disappointing, deceitful - destroyed ability to trust with sleazy sales approach. Sadly, avoid. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Ringover?** There are sadly not pros to relay. The deceit in the sales process prevents being able to encourage anyone from using them **What do you dislike about Ringover?** They are not honest and reliable, and they did not answer questions directly but constantly deflect. Trust is vital, and they do not handle themselves in a trustworthy manner. **What problems is Ringover solving and how is that benefiting you?** They are supposed to provide reporting around outbound calls - but their HubSpot integration was clunky and again, they lied directly in their initial communication. ### 15. Efficient and Reliable—Nothing to Dislike **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Ringover?** efficiency reliability easy to use -very good customer support **What do you dislike about Ringover?** nothing is wrong evrything everything is working well **What problems is Ringover solving and how is that benefiting you?** you can call easily. Ringover is easy to understand and reliable ### 16. Smooth and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Paul D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Ringover?** Easy to use and simple for employees, making the entire process smooth and hassle-free. Overall, the experience was excellent from start to finish, with everything working just as expected. **What do you dislike about Ringover?** If I had to mention something, it would be that a few features took a bit of time to get used to, but overall it didn’t impact the positive experience. **What problems is Ringover solving and how is that benefiting you?** Ringover helps centralize our communications, making it easier for the team to manage calls, messages, and collaborations in one place. This improves efficiency, saves time, and keeps everyone connected. ### 17. Good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmed B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Ringover?** Initially, there was a small misunderstanding, but thanks to a genuine willingness for dialogue and finding solutions, everything was resolved well. I felt a true sense of listening and a commitment to do well. In the end, my request was handled efficiently, and I am overall very satisfied with it. **What do you dislike about Ringover?** At the beginning, there was a small misunderstanding regarding a service proposal. **What problems is Ringover solving and how is that benefiting you?** Facilitate communication with our client. ### 18. Very good solution **Rating:** 5.0/5.0 stars **Reviewed by:** Nina A. | Assistante administrative, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Ringover?** My experience with RINGOVER started a few months ago and it has been more than positive. The interface is very easy to use. It works just as well on a computer as on a tablet or mobile phone. It's a solution I definitely recommend. Moreover, the customer service is very efficient, quick, and easy to reach. Go for it with your eyes closed!! **What do you dislike about Ringover?** Some minor issues with integrating our client file from an invoicing software **What problems is Ringover solving and how is that benefiting you?** Ease for a company with multiple numbers that are centralized on the same interface!! ### 19. Great VoIP platform for sales teams **Rating:** 5.0/5.0 stars **Reviewed by:** Paul D. | Business Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Ringover?** We use Ringover daily in our sales and support workflows. It integrates well with our CRM and provides excellent call quality. The dashboard is user-friendly, and the analytics give us great visibility. Customer support has also been top notch. Highly recommend it for growing teams. **What do you dislike about Ringover?** At first, we had a small learning curve with configuring call flows and permissions for new users, but Ringover’s support was quick to assist. It could also be great to have a more advanced mobile app for outside-the-office usage, but it’s improving. **What problems is Ringover solving and how is that benefiting you?** We needed a scalable and reliable VoIP solution to manage outbound and inbound sales calls. Ringover helps us stay organized, monitor performance, and better support our customers. It’s a real time-saver and supports our growth strategy. ### 20. Ringover asked me to leave a positive review in exchange for a discount **Rating:** 0.0/5.0 stars **Reviewed by:** Vincent B. | Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Ringover?** Initially, 5 years ago, the features were relevant compared to the competition. **What do you dislike about Ringover?** Client for 5 years, I requested the removal of unused licenses for several months without charge. I was offered to do it in exchange for a positive review on this platform. I refused and requested termination. So be aware that the reviews here are potentially bought by Ringover. **What problems is Ringover solving and how is that benefiting you?** Avoid buying equipment and allows having a fixed number everywhere. ### 21. This application allows me to significantly optimize my workday. **Rating:** 5.0/5.0 stars **Reviewed by:** Rosine N. | Chargé de recrutement, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Ringover?** It allows me to gain efficiency on a daily basis. Whether it's managing my calls, scheduling interviews, or centralizing all my communications, I feel like I have better control over my time and am more responsive in my role as a recruitment officer. **What do you dislike about Ringover?** In case of bandwidth or latency issues, this can affect the quality of phone interviews or interactions with candidates, thus creating frustrations. **What problems is Ringover solving and how is that benefiting you?** Thanks to the smart dialing and call routing feature, it allows me to easily manage incoming and outgoing calls by directing them to appropriate colleagues. I no longer have to worry about missing important calls or rescheduling interviews. ### 22. Efficiency, ease, and quick adoption **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Ringover?** Its ease of use and native integration with our CRM **What do you dislike about Ringover?** Nothing particularly negative; the overall experience has been very positive. **What problems is Ringover solving and how is that benefiting you?** Simplify call management and its integration with the CRM, improving productivity and commercial tracking ### 23. Accessibility and ergonomics at their best **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Ringover?** Accessibility from anywhere and the ergonomics of the solution **What do you dislike about Ringover?** the lack of flexibility in subscriptions **What problems is Ringover solving and how is that benefiting you?** The monitoring of our tele-advisors and the recording of conversations. ### 24. A very functional and intuitive app **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro V. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2025 **What do you like best about Ringover?** A very functional and intuitive app that I won't need technicians to install. **What do you dislike about Ringover?** Costumer service a bit slow, but like any Woftware company **What problems is Ringover solving and how is that benefiting you?** we can control much better the sales team, control incidents much easier with the IA tools ### 25. BAD PHONE PROVIDER, EXPENSIVE AND INEFFICIENT **Rating:** 0.0/5.0 stars **Reviewed by:** Enqavon I. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Ringover?** NOTHING TO LOVE, IT BUGS ALL THE TIME, THE MISSED CALLS COUNT IS WRONG **What do you dislike about Ringover?** RANDOM blockage, their software blocks us for no reason. NO 2FA GUARANTEE **What problems is Ringover solving and how is that benefiting you?** NO 2FA GUARANTEE, RANDOM BLOCKING LEADING TO A LOSS OF TIME ### 26. excellent service with a user-friendly interface, great support, and a dedicated sales team **Rating:** 5.0/5.0 stars **Reviewed by:** Mykola D. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Ringover?** Even after the sale, your sales manager doesn’t disappear but stays available to help you with any questions. The platform is very easy to use, making everything simple and intuitive. The technical support team is also amazing—they not only assist with your issue but also engage in meaningful conversations while you wait. Both the sales managers and technical support experts go beyond just handling basic tasks; they truly go the extra mile to provide exceptional service. **What do you dislike about Ringover?** It’s hard to point out any major drawbacks. The only feature I would suggest adding is the option to include a disclaimer when making outbound calls to clients **What problems is Ringover solving and how is that benefiting you?** Seamless transition to high-quality telephony, excellent call quality, and ease of use ### 27. Onboarding & pricing issues **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about Ringover?** The product and interface itself is quite well built. **What do you dislike about Ringover?** The onboarding was difficult, as we encountered a bug (later fixed by their technical team). Their pricing was not transparent at the time (in 2023), as they were no longer offering monthly subscriptions, yet this was still written on the pricing page and in the T&Cs. We left for another platform. **What problems is Ringover solving and how is that benefiting you?** Have access to an international line. Interface is nicely built for a VoIP. ### 28. Good application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Ringover?** Hello, We have been using Ringover for almost 10 months as part of our professional activity. A simple, effective solution perfectly suited to our needs. The telephony has allowed us to remain responsive and professional from the start. No problems encountered so far: the tool is reliable, smooth, and very easy to use. Thank you to the Ringover team for the quality of the service. **What do you dislike about Ringover?** Nothing to report at the moment, we are satisfied with it. **What problems is Ringover solving and how is that benefiting you?** We have not encountered any difficulties to date. ### 29. The best phone app on the market! **Rating:** 5.0/5.0 stars **Reviewed by:** Dan G. | Recruitment Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Ringover?** Honestly, is the best phone app can be found. With a fast and reliable customer service, a wonderful call log with AI integrated, you don't have to remember what your business call was about... is all recorded in audio and text format for every call! Definitely recommended! **What do you dislike about Ringover?** There is nothing I dislike at Ringover! Everything is working above the expectations! **What problems is Ringover solving and how is that benefiting you?** Calling to almost any number in the EU and outside, recording calls, using AI to have an accurate note on the discussion direction and subject is helping me to understand the next step I have to take. ### 30. PERFECT! **Rating:** 5.0/5.0 stars **Reviewed by:** Safia T. | Directeur-fondateur, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Ringover?** Very satisfied with Ringover! The tool is reliable, easy to use, and customer support is quick and efficient. Perfect for professional use. I recommend without hesitation. **What do you dislike about Ringover?** No negative points to report for now, the experience is smooth and satisfying. **What problems is Ringover solving and how is that benefiting you?** Ringover helps us centralize and efficiently manage our phone communications with clients. This improves our responsiveness, the quality of our business follow-up, and facilitates teamwork through collaboration features. We save time, avoid information loss, and offer a better customer experience. ### 31. Simplicity and Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Carolane g. **Reviewed Date:** September 22, 2025 **What do you like best about Ringover?** I love the simplicity of installing Ringover, which was a very simple and well-supported process. I also appreciate the fact that it allows for a professional phone system, which is very useful for growing my business. **What do you dislike about Ringover?** ras **What problems is Ringover solving and how is that benefiting you?** Ringover allows me to have a professional phone system and its simplicity is a great asset. ### 32. Very useful in my daily tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Lucie I. | Responsable pôle qualité, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Ringover?** As the head of the quality department, this application greatly facilitates the monitoring of my team. Easy to use, it allows me to easily access the agents' calls, making team monitoring more efficient. Features like call summaries eliminate the need to transcribe the exchanges we have listened to, which represents a considerable time saving in processing quality points. The daily call statistics and the collaborators' agenda are also valuable assets. In summary, this application is a real pleasure to use and its handling is extremely quick. **What do you dislike about Ringover?** However, I have encountered some difficulties with Ringover, particularly due to bugs when the internet speed is not sufficiently stable or fast. This can affect the application's efficiency and cause interruptions in tracking. **What problems is Ringover solving and how is that benefiting you?** For my work: * Listening is essential in debriefs and the summary function helps me enormously, * Easy access to outgoing and incoming calls from my agents in production allows for faster monitoring and good daily support for them. ### 33. PERFECT!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy L. | Partenaire Outsourcing : localisé en France pour les entreprises francophones, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Ringover?** Ringover is easy to use! A very responsive customer service/support. Customized support according to needs. Whether it's on the app or the website, the app responds very easily. Ease of use whether it's the call part or the dashboard. Excellent value for money. The AI features, especially for call transcription, are top-notch. The automatic recordings are very practical. **What do you dislike about Ringover?** There is nothing negative about my use of Ringover; I have been using it for over 2 years and have always been very satisfied with it. **What problems is Ringover solving and how is that benefiting you?** I am independent, an outsourcing provider, and specifically I handle outgoing calls for companies (sometimes I also handle incoming calls) that don't have the time to make them. I absolutely needed a telephony solution to meet my clients' demands, and Ringover turned out to be the best. ### 34. An effective tool with good HubSpot integration **Rating:** 4.5/5.0 stars **Reviewed by:** Barbara G. | CRM manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Ringover?** Ringover is an efficient tool for call management, with an intuitive dashboard, convenient call recording, and clear reporting that facilitates tracking of sales performance. The integration with HubSpot is also a real advantage, allowing for the centralization of interactions and the automation of certain tasks. **What do you dislike about Ringover?** The comparison between answered and unanswered calls is not so easy to obtain, which complicates performance analysis. Moreover, the documentation could be more comprehensive, especially to fully utilize the advanced features. **What problems is Ringover solving and how is that benefiting you?** Ringover helps us better manage our calls and track our performance. Thanks to the integration with HubSpot, everything is automatically recorded, which avoids manual entry. The call recording is super useful for reviewing our exchanges and improving. The reporting also allows us to analyze the team's activity and optimize our prospecting. In short, a real time saver on a daily basis! ### 35. the story behind the change **Rating:** 5.0/5.0 stars **Reviewed by:** Tomás H. | Jefe del equipo de atención al cliente, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Ringover?** how simple it was to set up my switchboard, edit the steps to follow, create an IVR, everything was and continues to be very easy. **What do you dislike about Ringover?** For the moment, I haven't found anything that I dislike. **What problems is Ringover solving and how is that benefiting you?** I have solved the problem of integration, view, and tracking of my call center. ### 36. Unbeatable price and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Ringover?** Already, the free trial. 7 days of testing with interactive posts and voice servers as if we were a client and seeing if everything suits our needs, it's more than pleasant. The deployment is fast, the service is efficient, the platform is well made, and above all, the customer service and technical support are reachable by phone & email and are super responsive. The same goes for the salespeople who perfectly understood the needs and helped even though my request seemed a bit curious to me. Being able to manage via the API as well, great. In short, very positive. **What do you dislike about Ringover?** Minor drawback on the API documentation which could be slightly revised (sometimes not very precise) - but similarly, the support resolved it quickly. **What problems is Ringover solving and how is that benefiting you?** Setting up an interactive server with messaging redirected to a switchboard as part of an artistic operation. Super efficient service for that. ### 37. Use of Ringover in a professional setting **Rating:** 5.0/5.0 stars **Reviewed by:** Corentin D. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Ringover?** I have been using Ringover in a professional setting for almost 6 months now. I am very satisfied with the quality of their service. I recommend! **What do you dislike about Ringover?** I have nothing negative to say. **What problems is Ringover solving and how is that benefiting you?** Ringover allows me a simple and detailed tracking of calls ### 38. Very Good Product for anyone needing business phone system **Rating:** 4.5/5.0 stars **Reviewed by:** Steven H. | Directyor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Ringover?** Very good product syncs very well and has all the necessary information in the system. Its technology is very modern and easy to use I would highly recommend the product to any business or individual looking for a state-of-the-art telephony system. **What do you dislike about Ringover?** Onboarding was painful and long, but in the past now **What problems is Ringover solving and how is that benefiting you?** call recording and saving data in my crm ### 39. My opinion **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Ringover?** Intuitive tool. You can take notes directly from the client call sheet, which makes tracking super efficient. Listening to the calls again is ideal for correcting our pitches or identifying information we might have missed. And the call pace is great for cold call campaigns. **What do you dislike about Ringover?** Overall satisfied with the tool, but we have noticed some occasional bugs when replaying calls through the phone application. This can be a bit frustrating when one wants to quickly replay an exchange to refine our speech or retrieve information. We hope this point will be improved in future updates, as the feature remains very useful! **What problems is Ringover solving and how is that benefiting you?** Ringover allowed us to effectively structure our telephone prospecting approach, particularly in the context of our cold call challenge. ### 40. A Positive Experience with Ringover's Communication Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Joede C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Ringover?** It's been over a year since our sales team adopted Ringover, and we’ve been thoroughly impressed by its simplicity and efficiency. The platform’s intuitive design made the setup process smooth and hassle-free, allowing us to get started without any technical difficulties. Whenever we reached out for support, the team was not only quick to respond but also incredibly helpful. Overall, I highly recommend Ringover to any business looking for a reliable and professional communication solution. It’s a user-friendly tool that is both easy to implement and highly effective. **What do you dislike about Ringover?** Unfortunately, the interface cannot be customized with our company's colors and logo. **What problems is Ringover solving and how is that benefiting you?** Overall, Ringover provides a solution for effective and quality professional communication, making it an essential tool for our business operations. ### 41. Ringover, a user friendly experience for a business dev **Rating:** 5.0/5.0 stars **Reviewed by:** Sherianne L. | Partner Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Ringover?** I appreciate its ease of use. The interface on both the mobile app (iPhone in my case) and the desktop app (Mac OS) is highly responsive and user-friendly. I also find the add-ons particularly helpful in my daily workflow, as they allow me to quickly identify phone numbers on my prospect pages. The tool integrates seamlessly with most websites, making it an essential asset for productivity. New features, such as reminders and call scheduling, are great additions that help me plan my day and follow-ups more efficiently. Ringover has been a valuable tool in my sales journey. **What do you dislike about Ringover?** It's still a work in progress. Some features could be tested during a trial period, and perhaps beta testers could have access to improvements while suggesting new features for future updates. One downside is that it isn't integrated with Zoho Books, although it is available for Zoho CRM—which I don’t use. That being said, aside from this, it’s already an essential tool for everything I need. **What problems is Ringover solving and how is that benefiting you?** I can easily track my objectives and goals to reach my targets. It also has a contact book, though I believe it could be improved! I once submitted a support request, and it was handled in no time with all the assistance and follow-up I needed. In today's software industry, having such easily accessible and efficient support is a rare gem. ### 42. Top-notch service! **Rating:** 5.0/5.0 stars **Reviewed by:** Abdel-Slam Z. | Directeur général, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Ringover?** Top-notch service! Call management with Ringover is seamless, whether on a computer or mobile. I particularly appreciated the customizable switchboard feature, which allows us to greet our clients professionally and tailor it to our needs. No compatibility issues—everything works perfectly across different operating systems. I was even able to transfer calls to a mobile number effortlessly. I also want to highlight the quality of customer service, which is fast, responsive, and always efficient. This is rare for this type of platform, so it's worth mentioning! On top of that, the prices are attractive, and the platform is simple and intuitive to use. Excellent value for money—I highly recommend it! **What do you dislike about Ringover?** There is nothing to report, everything is in order. **What problems is Ringover solving and how is that benefiting you?** Ringover has made my business appear more professional and serious to my clients. It has also greatly improved call tracking, making it easier to manage and follow up on customer interactions. ### 43. Great app, love the vocal messages to text option. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Ringover?** Great app, love the vocal messages to text option. **What do you dislike about Ringover?** android app sometimes slows but it is quicly resolved **What problems is Ringover solving and how is that benefiting you?** Fixed land line on ### 44. Amazing AI experience **Rating:** 5.0/5.0 stars **Reviewed by:** Christophe G. | Courtier en prêt immobilier, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Ringover?** I have been using this solution for three months now, and it has become essential to my real estate business. The AI transcription and summaries are tools I can no longer do without on a daily basis. **What do you dislike about Ringover?** Nothing, the interface is simple. Perfect. Meets my needs. **What problems is Ringover solving and how is that benefiting you?** Note all my conversations ### 45. Efficient service, but the application is not very intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Ringover?** We have been using Ringover for a few months and we are very satisfied with it. **What do you dislike about Ringover?** Application not very intuitive. Lacks speed. **What problems is Ringover solving and how is that benefiting you?** Several telephone lines at competitive prices. ### 46. Easy to Use, Great Support—Just Wish It Was a Bit Cheaper **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Ringover?** Ease of use, good customer support and ease of implementation **What do you dislike about Ringover?** Nothing, maybe it could be a little bit cheaper **What problems is Ringover solving and how is that benefiting you?** We need to call any country ### 47. Absolutely Love It—No Complaints at All **Rating:** 4.5/5.0 stars **Reviewed by:** Adam E. | Data Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Ringover?** Customer support is fast there are attentive **What do you dislike about Ringover?** there's nothing i dislike about them . **What problems is Ringover solving and how is that benefiting you?** a logisitical problem for the call center ### 48. Support team **Rating:** 4.5/5.0 stars **Reviewed by:** Michael B. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Ringover?** Support team is brilliant, quick to respond and always friendly when I need help. **What do you dislike about Ringover?** Integration with LOXO could be easier... **What problems is Ringover solving and how is that benefiting you?** Na ### 49. Easy to use interface, nothing to complain about. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Ringover?** Ease of Use Ease of Implementation Customer Support **What do you dislike about Ringover?** The commitment period should be more flexible. **What problems is Ringover solving and how is that benefiting you?** WE CAN CALL OUR CLIENTS FROM ANYWHERE ### 50. An ergonomic solution at the service of efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** mohamed H. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Ringover?** I like being able to click directly on phone numbers thanks to the extensions, but especially being able to easily transfer calls to colleagues. **What do you dislike about Ringover?** User for a few weeks already, I haven't noticed any drawbacks yet. Before, I was using a simple phone, so everything was less efficient. **What problems is Ringover solving and how is that benefiting you?** Ringover has solved several problems in my daily life, notably visual fatigue. Before, I often had to squint to read the numbers on my screen and dial them manually on a physical phone, which was tedious and prone to errors. Today, thanks to Ringover and especially its extension, the numbers are automatically detected and highlighted on my screen. I just need to click to call, which saves me time and provides real comfort in my daily life. ## Ringover Discussions - [What does Ringover do?](https://www.g2.com/discussions/what-does-ringover-do) - 1 comment - [How do I cancel my Ringover account?](https://www.g2.com/discussions/how-do-i-cancel-my-ringover-account) - 1 comment - [How does Ringover work?](https://www.g2.com/discussions/how-does-ringover-work) - 1 comment - [View Ringover pricing details and edition comparison](https://www.g2.com/products/ringover/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A43%3A11+-0500&secure%5Bsession_id%5D=0e4a91b5-fb06-4a38-9412-7bde6a7d0564&secure%5Btoken%5D=9c812f0a25c23b86526b06ff5d60458876e18c198df338f925ffe56bfa2bc0e9&format=llm_user) ## Ringover Integrations - [Access Vincere Evo](https://www.g2.com/products/access-vincere-evo/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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[monday CRM](https://www.g2.com/products/monday-crm/reviews) - [monday Work Management](https://www.g2.com/products/monday-com/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [noCRM.io](https://www.g2.com/products/nocrm-io/reviews) - [Odoo CRM](https://www.g2.com/products/odoo-crm/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Ringover](https://www.g2.com/products/ringover/reviews) - [Sellsy](https://www.g2.com/products/sellsy/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Ringover Features **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Generative AI** - AI Text-to-Speech **Basic Communication - Cloud PBX** - Call Management - Communication Management - Scalability - Integrations - Mobile Accessibility - Accessibility **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Meeting Coordination** - Participant Permissions - One-Click Join **Advanced Features - Cloud PBX** - Security and Compliance - Analytics and Reporting - Support and Reliability - Automated attendant **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Software Type** - Mobile - Browser Application - Desktop Application **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top Ringover Alternatives - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,545 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - 4.4/5.0 (1,721 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,352 reviews)