---
title: RingCentral Video Reviews
meta_title: 'RingCentral Video Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 503 reviews by the users' company size, role or industry
  to find out how RingCentral Video works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 503
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Internal Communications
  url: https://www.g2.com/categories/internal-communications
---

# RingCentral Video Reviews
**Vendor:** RingCentral  
**Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 503
## About RingCentral Video
Glip is a conversation platform for teams to plan, share &amp; organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity. Glip helps teams to connect in real-time, unifying chat, tasks, video calling, file sharing, and event scheduling. Glip simplifies teamwork with secure instant messaging designed for teams to communicate and get work done at the same time. With Glip, work can be organized around conversations because the two are aligned. Users will always know what their team is doing and what needs to be done next. Glip enables the free flow of communication in teams. With text and and video chat at Glip&#39;s core, conversation barriers between team members are removed, enabling productivity and a smoother workflow. Ideas can be debated and problems solved through swift communication with Glip, which can be used like a Knowledge Base. Email and third party integrations mean that Glip - which requires no technical knowledge - can be implemented by teams already using different applications.



## RingCentral Video Pros & Cons
**What users like:**

- Users value the **ease of use** of RingCentral Video, appreciating its seamless integration for effective communication and collaboration. (46 reviews)
- Users value the **reliable video quality** of RingCentral Video, enhancing their collaboration and communication experiences. (36 reviews)
- Users appreciate the **seamless screen sharing** feature of RingCentral Video, enhancing collaboration during meetings and document sharing. (18 reviews)
- Users value the **clear and effective communication** of RingCentral Video, enhancing their overall collaboration experience. (15 reviews)
- Users find RingCentral Video to be **highly reliable** , ensuring stable connections and clear communication for meetings. (14 reviews)
- Users find the **setup ease** of RingCentral Video exceptional, enabling quick and hassle-free initiation for seamless meetings. (13 reviews)
- Users find the **intuitive interface and comprehensive features** of RingCentral Video enhance their communication experience seamlessly. (12 reviews)
- Users find RingCentral Video&#39;s **intuitive interface** makes scheduling and joining meetings effortless and efficient. (12 reviews)
- Daily Use (11 reviews)
- Convenience (9 reviews)

**What users dislike:**

- Users often face **connectivity issues** with RingCentral Video, leading to latency and instability during calls. (16 reviews)
- Users often experience **slow loading** times with RingCentral Video, affecting overall usability and client interaction. (8 reviews)
- Users report a **steep learning curve** with RingCentral Video&#39;s interface, requiring extra time to get accustomed to features. (5 reviews)
- Users find **missing features** in RingCentral Video, like external client integration and limited breakout rooms, disappointing. (5 reviews)
- Users experience occasional **performance issues** with RingCentral Video, such as lags and app freezes during use. (5 reviews)
- Users experience frequent **software glitches** with RingCentral Video, leading to issues like missing transcriptions and app freezes. (5 reviews)
- Users find RingCentral Video to be **too expensive** , especially in comparison to more affordable alternatives like Zoom and Blink. (4 reviews)
- Not Intuitive (4 reviews)
- Limited Features (2 reviews)
- Limited Options (2 reviews)

## RingCentral Video Reviews
  ### 1. Good substitute of Zoom but not the best tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Arpit D. | Marketing Database Specialist, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2022

**What do you like best about RingCentral Video?**

It contains all the necessary and important features for virtual meetings and call conferences. It has a good video aspect ratio and screen-sharing quality in meetings. It can allow sufficient number of participants to meet hassle-free.

**What do you dislike about RingCentral Video?**

It crashes badly, creating a bad impact in front of clients. It can also hang your system after which you will have to restart the system. These kinds of bugs are not acceptable in a business.

**What problems is RingCentral Video solving and how is that benefiting you?**

It is allowing virtual meetings across the geography with multiple participants with the capability to share screens and collaborate on the work. It also allows the control feature to the participants on getting any issue resolved by them.

  ### 2. Best Video Conferencing tool out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shashanka B. | Lead Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 05, 2022

**What do you like best about RingCentral Video?**

Scheduling the calls is very smooth and intuitive. Few clicks to manage anything and the calendar of events scheduled for the day is designed in a way that we won't have to forget anything.

**What do you dislike about RingCentral Video?**

I don't see any issue till now. Using it very frequently and practically haven't seen any downtime in all these years. Rarely I might have to click on the meeting link more than once but that's not an issue at all.

**What problems is RingCentral Video solving and how is that benefiting you?**

Scheduling day-to-day meetings, instant meetings, recurring meetings, anything can be done in a very efficient way. This has really helped the team members across to effectively communicate with each other.

  ### 3. Ringcentral, okay system. Could be revamped.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about RingCentral Video?**

Click to call is a positive aspect of RingCentral.

**What do you dislike about RingCentral Video?**

After using the same number for a day calls will stop connecting and I have to switch numbers.

**What problems is RingCentral Video solving and how is that benefiting you?**

It definitely beats having to call from my cell phone. It gives me a work line without taking too much effort on the set up.

  ### 4. Interesting a friendly software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alison O. | Customer Service Agent, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2023

**What do you like best about RingCentral Video?**

Help a lot when we need to get in touch with other person share documents screens media an all of that

**What do you dislike about RingCentral Video?**

At this moment everything is fine, nothing to dislike

**What problems is RingCentral Video solving and how is that benefiting you?**

Helping to contect with other persons around the world share documents media and video conferences

  ### 5. New feature worth exploring.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about RingCentral Video?**

I like that you can save, schedule and share videos.

**What do you dislike about RingCentral Video?**

Share screen options are not equal to other platforms.

**What problems is RingCentral Video solving and how is that benefiting you?**

We have not had any problems to resolve.

  ### 6. It works like any other screensharing service.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2023

**What do you like best about RingCentral Video?**

It's got the basic features you'd expect, although there's nothing that would make me choose this over any other video conferencing software.

**What do you dislike about RingCentral Video?**

It's just the same as all the others. Nothing really sets it apart.

**What problems is RingCentral Video solving and how is that benefiting you?**

We're a remote team, so it makes collaboration possible. The UI is plagued by the same issues of all video conferencing softwares, but it works for our needs. I'm not a power user...just a basic user.

  ### 7. Stable Video calling solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Anvita D. | Customer Success Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 30, 2022

**What do you like best about RingCentral Video?**

While working with Ringcentral I have not faced any challenges with perforamnce. Also the switch between the device feaure is seemless and my customers also dont need to install an application for the same.

**What do you dislike about RingCentral Video?**

There is no option for QnA for the hosted Webinars.

**What problems is RingCentral Video solving and how is that benefiting you?**

The option to share the links without hassel is helpful. Ringcentral also allows to connect to the call using the phone option which provides stable audio quality.

  ### 8. Perfect for easier communication

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about RingCentral Video?**

Having quick access to my contacts and having the connection to my Google calendar.

**What do you dislike about RingCentral Video?**

My staff has only 40 minutes. The zoom interface is horrible.

**What problems is RingCentral Video solving and how is that benefiting you?**

Communication with staff remotely and in other offices is made easier.

  ### 9. Very Helpful for office phones

**Rating:** 4.5/5.0 stars

**Reviewed by:** Luz T. | Account Clerk, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2023

**What do you like best about RingCentral Video?**

What I like about this product is that it can connect with the person calling on a landline to your direct cell phone.  Along with that, the caller ID is fantastic!

**What do you dislike about RingCentral Video?**

What They need to work on is the connection for this app.

**What problems is RingCentral Video solving and how is that benefiting you?**

Able to talk to everyone as long as my cell phone is connected to my office landline phone. Inspiring days.

  ### 10. Insanely Amazing tool for video chats with customers | The Best Ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about RingCentral Video?**

Virtual meetings are available through Ringcentral Video, and they usually work. From a desktop application or a phone, it is easy to set up a quick virtual meeting. With some integration capabilities, it's a good tool for collaboration and staying in touch with your team.

**What do you dislike about RingCentral Video?**

Nothing much but maybe a better user interface would really make things much easier. At times there is a slight lag during the calls. But still these does not affect productivity in any ways

**What problems is RingCentral Video solving and how is that benefiting you?**

Team communication and chats are helping in creating great engagement internally and externally. We have a lot of tasks that need to be handled with utmost priority and this helps keep track of things when people are working from home. The recording option is also great

  ### 11. Not te best Softphone software  I've ever used but still do the job

**Rating:** 3.5/5.0 stars

**Reviewed by:** Edson R. | Technical Consultant, Accounting, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2022

**What do you like best about RingCentral Video?**

The web version is excellent, you will not have any problems at all. It is reliable, efficient, and fast as expected, not something impressive but good at the end

**What do you dislike about RingCentral Video?**

The problem comes with the desktop version, which is not what you expect for this software, it takes too much ram memory to be active in the background, not the same with the web version which is more reliable.

**What problems is RingCentral Video solving and how is that benefiting you?**

Is helping me with my internal calling, and some external for international, we have two main software for marketing purposes and this is doing the primary job, my performance has increased since I started using it.

  ### 12. Best app to connect with your team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Prahlad S. | Senior Technical Sales Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2022

**What do you like best about RingCentral Video?**

One of the best features of the Ringcentral app is that we can connect with our team on the go. I've been using Ringcentral since July 2021 and from then It looks so easy to share data, files and chat, video calls and everything connection means. The most amazing thing is about the interface, it's too easy to work on, and even a child can operate it. It provides an emoji feature to make conversation a little bit casual and entertaining.

**What do you dislike about RingCentral Video?**

Honestly, there is nothing that I've disliked so far. Sometimes it starts late but no big deal. One thing for mobile apps, it shows offline when the app is minimized or we lock the phone, one can work on it for sure.

**What problems is RingCentral Video solving and how is that benefiting you?**

I've completed 20 interviews via RingCentral Video, also our management uses it for weekly interaction with our team. Sometimes we do use it to search for any information about any colleague like email and contact number to reach out, so that it minimizes our time to guess for email according to name, mostly in the case when two colleagues have same name :D

  ### 13. It's really good for a free product

**Rating:** 2.0/5.0 stars

**Reviewed by:** Julian J. | Senior Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about RingCentral Video?**

The 24 hour time limit makes it an easy go-to for longer meetings with outside parties

**What do you dislike about RingCentral Video?**

It's inferior to zoom when considering call and video quality, overall latency and smoothness of the UI

**What problems is RingCentral Video solving and how is that benefiting you?**

Simple, easy collaboration with outside parties. Used for sales and training calls

  ### 14. Decent product

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2023

**What do you like best about RingCentral Video?**

makes calling easy in sales, easy to integrate with

**What do you dislike about RingCentral Video?**

nothing so far that I dislike about the product

**What problems is RingCentral Video solving and how is that benefiting you?**

Allows to set up meetings quickly, is easy to use, and makes video conferencing easy.

  ### 15. RingCentral Video

**Rating:** 5.0/5.0 stars

**Reviewed by:** David H. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about RingCentral Video?**

RingCentral is an excellent tool for Video Calls

**What do you dislike about RingCentral Video?**

Not everyone has Ringcentral, so if you invite someone, they need to download, and it usually does not work properly

**What problems is RingCentral Video solving and how is that benefiting you?**

not sure

  ### 16. Great software to make calls and schedule meetings with clients and employees.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tanea C. | IT, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about RingCentral Video?**

The ease of sending appointments and steps to join a meeting/call

**What do you dislike about RingCentral Video?**

None so far, have not encountered any issues

**What problems is RingCentral Video solving and how is that benefiting you?**

It integrates perfectly with Microsoft Teams

  ### 17. High Quality, and efficient for work!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luke W. | Carrier Sales Rep, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about RingCentral Video?**

I use Ring Central daily in my line of work, whether that be for texting, calling, or video chatting. The quality is top notch and messages move fast. The video quality is also satisfyingly clear!

**What do you dislike about RingCentral Video?**

The only issues I've experienced with it is sometimes, when connecting my work phone to Ring Central. Not all calls come through to Ring Central, and will come through my actual phone or cell phone.

**What problems is RingCentral Video solving and how is that benefiting you?**

It's tightening up its loose ends and becoming more robust. Its very easy to use and manage

  ### 18. Best video Conferencing & Project Illustration application Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akshay K. | Sole Business Propeitor Cum Software Apps Developer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about RingCentral Video?**

The best part is that unlike any other remote conferencing platform, It has a whiteboard, to illustrate the project/development features to connected employees. It has also a AI powered live transcription tool which can be really appreciated.

**What do you dislike about RingCentral Video?**

Till now I have not anything in the platform that needs to be changed. It's upto them if they can introduce some new features which their development team can introduce to improve productivity and sales.

**Recommendations to others considering RingCentral Video:**

It's one the the best remote video conferencing platform along with AI Powered transcription and messaging systems embedded in within. Must give a try.

**What problems is RingCentral Video solving and how is that benefiting you?**

Project development related discussion remotely, along with utilising some salient features like AI powered live transcript. Organizing remote conferencing and meeting etc.

  ### 19. The best video conference software tin my opinion!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luis T. | Quality Appointment Setter, Telecommunications, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2022

**What do you like best about RingCentral Video?**

I love all the features available that are compatible with most OS, as well as you get unlimited time for meetings. Is user-friendly in my experience and was the first software I utilized.

**What do you dislike about RingCentral Video?**

I utilized RC for 2 years and have gotten the opportunity to use other video conference channels like Google Meets, Zoom, and Video conference, and haven't liked any other software better than RC.

**Recommendations to others considering RingCentral Video:**

If you want to have a close relationship and control of your remote team I highly recommend this app of Ring Central to be able to do that in a very effective way.

**What problems is RingCentral Video solving and how is that benefiting you?**

That is very reliable and has great connectivity compared to other video software, fewer interruptions, and is easier to provide the main point of the meeting, making you time more effective and productive.

  ### 20. RingCentral Video

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2021

**What do you like best about RingCentral Video?**

I love that it allows us to do all kinds of neat things, such as changing the background, as well as the ability to record the meetings.

**What do you dislike about RingCentral Video?**

Nothing at the moment. Everything is working the way that it should.

**What problems is RingCentral Video solving and how is that benefiting you?**

I have not had to solve a problem yet; however, a benefit is that when a video has been recorded, you have the option to edit and share it.

  ### 21. Works well for groups, easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2022

**What do you like best about RingCentral Video?**

We use RingCentral for our company huddles and meetings, it works well without any major issues and is easier to use than Zoom even because users can join meetings from within their browser itself without having to get the application itself.

**What do you dislike about RingCentral Video?**

Nothing in particular I dislike about RingCentral, it works well and is fine to use for professional meetings, private meeting rooms, group meetings, and recording one's screen.

**What problems is RingCentral Video solving and how is that benefiting you?**

RingCentral helps our multiple departments and teams meet in one meeting room for our thrice weekly huddles to go over our content reviews. It allows the host the easily control the meeting and employees to join meetings using a simple link from either their work or personal laptops.

  ### 22. RingCentral Video review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cesar L. | Cyber Incident Response Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about RingCentral Video?**

The user interface is beautiful,modern and intuitive.

**What do you dislike about RingCentral Video?**

I do not think I have anything to dislike.

**What problems is RingCentral Video solving and how is that benefiting you?**

Being able to communicate with another Unified communications platform with all in one place.

  ### 23. Positive experience with Ring Central

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julia R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2022

**What do you like best about RingCentral Video?**

It is an easy way to connect with people

**What do you dislike about RingCentral Video?**

Nothing specific that I can think of that needs fixing

**What problems is RingCentral Video solving and how is that benefiting you?**

I'm not having any problems. It is useful for video meetings

  ### 24. Easy to launch in-browser video calls without the restrictions of a free zoom account

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2022

**What do you like best about RingCentral Video?**

The absence of a time cap on a video meeting. The UI feels very familiar like the other video conference software, so it's easy to get used to. Overall it's much better than google hangouts and doesn't have the zoom limit.

**What do you dislike about RingCentral Video?**

The calendar integration was slow to load a ring central meeting link, which was frustrating. 
Some external folks haven't used ringcentral video before, so there's a lack of familiarity with launching the meeting.

**What problems is RingCentral Video solving and how is that benefiting you?**

Virtual video conferencing and meetings. It benefits me because I need to connect with external parties all the time.

  ### 25. Meets our needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrea T. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about RingCentral Video?**

RingCentral has centralized our phone service

**What do you dislike about RingCentral Video?**

Sometimes the app and web do not properly sync

**What problems is RingCentral Video solving and how is that benefiting you?**

The recording feature that ties to HubSpot for documentation is huge for our organization

  ### 26. Ring Central keeps business communications straightforward.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mubeen M. | Full Stack Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2022

**What do you like best about RingCentral Video?**

You can easily get started straight away thanks to Ring Central's user-friendly style. Before the phone system was operational, the entire process took between 30 and 40 minutes.

**What do you dislike about RingCentral Video?**

I can use Ring Central to answer calls from my PC, mobile device, or place of employment, but occasionally I experience issues with notifications. There are times when I don't get a call or message notification.

**What problems is RingCentral Video solving and how is that benefiting you?**

Throughout the company communication We decided on another option that pulled a bait-and-switch on us at the last minute when it was time to renew our licences. We decided to take a chance on RingCentral, and before our licence with their predecessor had run out, they had us set up, trained, and using their system.

  ### 27. Ring Central

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** June 22, 2022

**What do you like best about RingCentral Video?**

This app is very easy to use for all video and audio calls.  It allows various customizeable features and also recently learned that I'm able to send faxs using the app.  Overall its a good app.

**What do you dislike about RingCentral Video?**

I've noticed that I've gotten a lot of spam calls using this app.  Don't know if this is Ring Central's fought or user error.  Lastly, I do get a lot of email from Ring Central app concerning changes to my accout.

**Recommendations to others considering RingCentral Video:**

Great platform that is easy to use

**What problems is RingCentral Video solving and how is that benefiting you?**

RingCentral Video is allow me to make video calls and also has the feature to make audio calls as well as send apps.  It interfaces with my gmail and is easy to use.

  ### 28. A great tool for video calling!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Auston S. | Production Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about RingCentral Video?**

We used it for video calling and scheduling video meetings. It was a great tool!

**What do you dislike about RingCentral Video?**

It was hard to schedule meetings with it because everyone used different platforms for their calendars.

**What problems is RingCentral Video solving and how is that benefiting you?**

It was great at having video meetings and video conferencing.

  ### 29. Very likely

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sagar T. | Supplier Quality Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 22, 2022

**What do you like best about RingCentral Video?**

RingCentral provides a top-notch phone, video and massaging device. The system is extremely reliable and offers multiple price points to fit your budget.while several phone system excel in some of these area, RingCentral nails them all.

**What do you dislike about RingCentral Video?**

The quantity of service and visibility to the roadmap is really terrible. Telephonic capabilities are limited due to numbers being flagged as spam and sent into quarantine where none of your texts go out to clients.

**What problems is RingCentral Video solving and how is that benefiting you?**

RingCentral for desktop is a comprehensive communications solution with voice, fax, text, conferencing and web meeting. No need to use saperate application for your day to day calls, conferencing and online meetings.

  ### 30. good video for the product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2022

**What do you like best about RingCentral Video?**

Being able to see who you are speaking with

**What do you dislike about RingCentral Video?**

a little cumbersome compared to Microsoft Teams

**What problems is RingCentral Video solving and how is that benefiting you?**

Again, it is good feature to see who you are speaking with

  ### 31. Excellent VOIP Product and Virtual Meeting Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle A. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about RingCentral Video?**

I appreciate that our staff is not tied to a desk and can answer incoming calls wherever they are in the office. RingCentral being a voice-over IP (VOIP) product also means that we can have staff working from home who can help field incoming phone calls. We schedule video meetings for specific team members, so our advisors can log in to RingCentral Video and see their lineup of appointments for that day and the next few days.

**What do you dislike about RingCentral Video?**

I dislike that when you schedule a video meeting for another team member, you cannot edit the meeting time. We link our RingCentral Video meetings to our team calendar, so we can move them there, but it would be helpful if we could make changes within RingCentral Video.

**What problems is RingCentral Video solving and how is that benefiting you?**

Our advisors can meet with clients who do not live in our regional area, and we can hold meetings on days when our advisors want to work from home or another location.

  ### 32. Lovely and Uninterrupted Experience while Using Ringcentral Video

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hemal N. | Sr. Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2022

**What do you like best about RingCentral Video?**

The Way I can share Screen and Video and control of it, The way The Video Quality Test feature is available and the Background Options that it gives

**What do you dislike about RingCentral Video?**

When you access it from Direct Browser and not a Mobile or Desktop Application, It gets frequent disconnection and experience is not as better

**What problems is RingCentral Video solving and how is that benefiting you?**

We are doing internal and client meetings with Ringcentral video and now clients are more reluctant to use Google Meet or Microsoft Meetings. We are Recording each and every sessions and that gives best resulsts ever

  ### 33. Ring Central Video - Communications Simplified

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sushil S. | Lead Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about RingCentral Video?**

Simple, Intuitive, Easy to Use and Cost Effective

**What do you dislike about RingCentral Video?**

There isn't anything to dislike at the moment

**What problems is RingCentral Video solving and how is that benefiting you?**

RingCentral Helps Companies with back-end Support, offering one-stop solutions to all business communications.

  ### 34. Has a long way to go

**Rating:** 2.0/5.0 stars

**Reviewed by:** Rachel R. | Graphic Design Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 22, 2022

**What do you like best about RingCentral Video?**

Being able to pin information and keep it in one place is quite useful. Bookmarks do the same thing. The interface now included nicely curated illustrations. That's where the good ends.

**What do you dislike about RingCentral Video?**

Having both a pins and bookmarks section is unnecessary. Mentions should be included with general activity notifications in messages, such as others reacting to a post, and separating it just makes the UI busier. Additionally, the "show unread" button is pointless, as I am not sure who would ever want to hide new messages, especially in a work setting.

**Recommendations to others considering RingCentral Video:**

Look elsewhere first.

**What problems is RingCentral Video solving and how is that benefiting you?**

Our company moved away from RingCentral and is now using Teams, and for good reason. The Teams App, while not perfect, has a user experience that fits in better with the modern workflow and is less nonsensical than Ring.

  ### 35. Choppy and un-usable

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about RingCentral Video?**

I like that it is encoded and that I can use it during work hours.

**What do you dislike about RingCentral Video?**

I dislike that it is not easily compatible with other phones. Other people usually do not want to participate in it. Furthermore, once it is connected it does not connect well.

**What problems is RingCentral Video solving and how is that benefiting you?**

It is solving the problem of ease of needing a versatile way to engage with my clients from my home. I like that it quickly connects people without worry of encryption issues.

  ### 36. Very user friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** June 15, 2022

**What do you like best about RingCentral Video?**

Just a couple of clicks from your calendar and it's right to the meeting. Of all of the meeting programs that I have used this is by far the easiest.  I just love it when the program works as it should.

**What do you dislike about RingCentral Video?**

I haven't experienced any issues or seen anything missing from this product.

**Recommendations to others considering RingCentral Video:**

Just use it like you would any other program, but don't worry about the bugs.

**What problems is RingCentral Video solving and how is that benefiting you?**

This program has helped the company with collaboration, accomplishment, inspiration, and sharing of goals. Because the program is not buggy we are able to get into our meetings fast.

  ### 37. Good for team work video calls and one-on-ones

**Rating:** 4.5/5.0 stars

**Reviewed by:** Inessa L. | Regional Sales Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2022

**What do you like best about RingCentral Video?**

Easy to use. Everything is self-explanatory, I was able to set up calls and meetings without watching any tutorials prior. RingCentral sends reminders to your email before the meeting.

**What do you dislike about RingCentral Video?**

Sometimes I have an issue with connection while using Rind Central. Also, if your teammate holds a meeting (becoming a host) and they don't come to work, the whole team will not be able to have this meeting as only the host can open it. So you would have to create another meeting.

**Recommendations to others considering RingCentral Video:**

I would recommend downloading the Ring Central app and also using it on your phone for ease of responding to your team/clients.

**What problems is RingCentral Video solving and how is that benefiting you?**

I mainly used RingCentral for scheduling meetings and client conversations. It is beneficial free tool for any business as it is free and video calls are much more personable than a phone call.

  ### 38. Awesome video conferencing application

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ayushi M. | Associate Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 24, 2022

**What do you like best about RingCentral Video?**

It is very easy to use with the familiar zoom-like UI. It enables us to connect with our clients for smooth communications and collaboration on projects. The quality of video and screen sharing features is optimal.

**What do you dislike about RingCentral Video?**

It becomes difficult to connect phone audio with an Indian number and dialing passcode becomes tiresome. The applications also hang sometimes which affects the ongoing presentation.

**What problems is RingCentral Video solving and how is that benefiting you?**

It is helping us in many ways including screen sharing to showcase product developments, give control to attendee to make changes in the system, conduct webinar and townhouse meetings.

  ### 39. Easy to use on the go!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** December 17, 2021

**What do you like best about RingCentral Video?**

Since I work mostly from home, it's so helpful to use RingCentral so that clients can reach me, but I don't have to use my personal cell phone. You can dial straight from the app as well as receive calls or voicemails.

**What do you dislike about RingCentral Video?**

The only small issue I had with RingCentral was figuring out the setting on the app on my phone - I wanted to make sure it'd ring when someone called me. It took me a little bit but i got it to work.

**Recommendations to others considering RingCentral Video:**

If you need an easy, seamless way to use your computer and/or for to make and receive calls - as well as do video conferencing - I recommend RingCentral!

**What problems is RingCentral Video solving and how is that benefiting you?**

This helps make my transition between working in the office and working at home seamless - so I can contact people and they can contact me no matter where I'm working. i have also used the video feature for some internal meetings.

  ### 40. RingCentral

**Rating:** 5.0/5.0 stars

**Reviewed by:** Schavodkia  M. | H, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2021

**What do you like best about RingCentral Video?**

I like that you can use this RingCentral for a lot of different things. We use it as the office phone (which you can transfer calls to your cell to make sure you do not miss a call), you can also use it to make video calls. I also like the fax feature.

**What do you dislike about RingCentral Video?**

There is not much I dislike about RingCentral. It took some time to get used to initially because we had regular phone service here for a long time. There were no extra features to what we had at first as we do now.

**Recommendations to others considering RingCentral Video:**

Ringcentral is a great product to add to your Office if you do a lot of messaging, faxing, and video calling (interviews, conference calls, etc.)

**What problems is RingCentral Video solving and how is that benefiting you?**

I can now schedule video calls, conference calls, interviews, or calls with my co-workers, unlike I was able to do before we got RingCentral. I think this product's benefits have added more life to me with the different features that it offers. I can do so much more now that we have RingCentral, such as video calling, faxing, messaging, and forwarding my calls to my cell so that I don't miss anything.

  ### 41. Easy to Use Phone Tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 03, 2023

**What do you like best about RingCentral Video?**

Easy of use, automatic upload to CRM (salesforce)

**What do you dislike about RingCentral Video?**

Difficult to set up outgoing voicemail message

**What problems is RingCentral Video solving and how is that benefiting you?**

The ability to track phone calls and log activities directly into CRM

  ### 42. Ring Central VOIP

**Rating:** 2.5/5.0 stars

**Reviewed by:** Anne C. | Law Firm Administrator, Law Practice, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about RingCentral Video?**

The ability to record as well as screen share

**What do you dislike about RingCentral Video?**

Connectivity issues and there is always an 'incident' email notifying of system outage.

**What problems is RingCentral Video solving and how is that benefiting you?**

VOIP business services with the ability to have video calls and text messages.

  ### 43. smooth in working in terms of audio and video quality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kartik L. | Software engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about RingCentral Video?**

video quality and audio wuality is i like best

**What do you dislike about RingCentral Video?**

laggy sometimes when trying to use and doesn't send notifications

**What problems is RingCentral Video solving and how is that benefiting you?**

Daily interaction with smooth facilities

  ### 44. A More Professional Approach to Video Conferencing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melody C. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2022

**What do you like best about RingCentral Video?**

It's easy to schedule your next virtual meeting and share the link to all the members you need to attend. Always the same saved settings when you reload the app everytime. A master button for the moderator to mute/unmute participants.

**What do you dislike about RingCentral Video?**

Laggy at times. And there are meetings where I attended late because the app was very slow in loading. Some technical issues that are not resolved quickly and required restarting the entire computer.

**Recommendations to others considering RingCentral Video:**

Make sure to start your app on mute so no unwanted noise will be shared when attending a meeting.

**What problems is RingCentral Video solving and how is that benefiting you?**

If the app is crashing or not loading properly, it's best to use the web version instead of doing some troubleshooting with the app while you end up getting late in your meeting.

  ### 45. Seamless integration and communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrice M. | Founder and CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2022

**What do you like best about RingCentral Video?**

I like the fact that RingCentral is easy to use for text messaging, phone calls, and for video conference calls. Definitely a great tool to integrate into your business and it makes communicating with prospects and current clients seamless and easy.

**What do you dislike about RingCentral Video?**

I do not have any dislikes at the moment. RingCentral has fulfilled all of my business needs.

**What problems is RingCentral Video solving and how is that benefiting you?**

I am able to have video conferences with my team and with my clients by using RingCentral. Logging in is easy, using the application to conduct my meetings is  smooth, and the integration between RingCentral and my other software applications is seamless.

  ### 46. Functional video conferencing

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2022

**What do you like best about RingCentral Video?**

Mostly the same UX as Zoom but without some key functionality

**What do you dislike about RingCentral Video?**

Lacking real-time translation options, occasionally problematic for non-users to use

**What problems is RingCentral Video solving and how is that benefiting you?**

Remote meetings

  ### 47. Functions as needed

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2022

**What do you like best about RingCentral Video?**

I like have a central application to call, video, and message without having to switch apps. Everything is all together and I can quickly jump on a call to talk with a colleague.

**What do you dislike about RingCentral Video?**

I notice the app is slow to call and just isn't as seamless as Zoom. If I want to make a  video call, it takes several moments to load and actually call the other person. While you can have a call with multiple people on ring, it's not as simple as zoom. There's a function in outlook to quickly add a zoom meeting whereas ring I have to set it up within ring and then add it to my calendar.

**What problems is RingCentral Video solving and how is that benefiting you?**

Having a centralized all in one communication tool. I use ring most for improv questions or calls. I can quickly hop in a call rather then scheduling a zoom and sending out a link. Saves time.

  ### 48. Great tool for collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gaurav B. | Solution architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2022

**What do you like best about RingCentral Video?**

- Chat features are awesome
- streamline communication using groups
- Audio/Video call
- CTI integration with Salesforce
- Customer service is good
- Mobile application is great to use
- FIle sharing feature

**What do you dislike about RingCentral Video?**

It should have integration with more software solutions.
Offline calls made out of RC should be logged as well.

**What problems is RingCentral Video solving and how is that benefiting you?**

- Collaboration across different teams
- Meetings
- Pay as per usage
- CTI dialer app for Sales/service team to call customers

  ### 49. Many reasons we love, especially while working in a hybrid environment!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie M. | H, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about RingCentral Video?**

What I like best... During the beginning of the pandemic, we were all sent home to work from home. We all have company cell phones, and many of us use them as our personal as well. Prior to working from home we also had phone lines at the office with extensions so needing to separate personal and work calls was much simpler when we usually did not have clients and vendors calling our cells so we needed to find a medium as we were now no longer in the office. Ring Central was a God-sent for this. We were able to get each of our employees a "Ring Central Number" they could log into and use during working hours either on their cell or home phone and were able to shut that off when the work day was done. It took the place of office phones and the dreaded extension nightmare when calling a company. If the person was unavailable on their Ring Central number, then a voicemail would pick up and peple could leave messages. I think one issue ours and many other companies had when transitioning to a WFH model was how do I separate my work from home life; this was something that really helped that and gave our staff the ability to stop work when their work day was done, they were on vacation, or even ill.

We also love the virtual meeting feature! We use it all the time, and this was also a semi-new territory to navigate during the pandemic as it was much less common to do virtual meetings then. It has been excellent! We do not have connection issues like we do with other services, we can break off into sub-groups, we can do group questions and surveys that are anonymous during meetings and more!!

**What do you dislike about RingCentral Video?**

So far, I have not come across complaints. A great feature is that if someone does not have a Ring Central account they do not need to create one to join a meeting!

**What problems is RingCentral Video solving and how is that benefiting you?**

There are so many! From private numbers to meetings, we have found that Ring Central is our one-stop-shop!

  ### 50. It does the job, just a little clunky.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jo  J. | Mechanical Design Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2021

**What do you like best about RingCentral Video?**

Easy to find complete contact list - you don't have to search for specific people. Also easy to see the full group when in conference calls - an especially nice feature during the pandemic.

**What do you dislike about RingCentral Video?**

Overall, it's a bit clunky; the layout isn't horrible but isn't ideal. We only have this because our corporate uses this and wanted us to be on the same platform. But, internally, we use a different platform that is significantly more convenient for file sharing and group conversation & interaction.

**What problems is RingCentral Video solving and how is that benefiting you?**

Conference calls - in a pandemic, you seem not ever to be able to get enough of them. Platforms that allow for both video calling and screen sharing are an absolute must, plus having a setting where the organizer has rights to mute people (instrumental in large meetings) is a big bonus.


## RingCentral Video Discussions
  - [Are there any disadvantages for using Glip that the community is reporting?](https://www.g2.com/discussions/33936-are-there-any-disadvantages-for-using-glip-that-the-community-is-reporting) - 1 comment, 1 upvote
  - [What is RingCentral Video used for?](https://www.g2.com/discussions/what-is-ringcentral-video-used-for) - 1 comment
  - [What are the advantages of SD Wan as compared to traditional WAN solution?](https://www.g2.com/discussions/what-are-the-advantages-of-sd-wan-as-compared-to-traditional-wan-solution) - 1 comment
  - [What is GLIP RingCentral?](https://www.g2.com/discussions/what-is-glip-ringcentral) - 1 comment
  - [What is a GLIP?](https://www.g2.com/discussions/what-is-a-glip) - 1 comment

- [View RingCentral Video pricing details and edition comparison](https://www.g2.com/products/ringcentral-video/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-20+09%3A20%3A59+-0500&secure%5Bsession_id%5D=2c01510e-27af-4c3d-b78f-844458f3de2c&secure%5Btoken%5D=ab55d10ab41c45db1ff8a89fbf25199c7a2a1d0b7d1565addbba39382cc2ae3d&format=llm_user)
## RingCentral Video Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [AppFolio](https://www.g2.com/products/appfolio/reviews)
  - [AT&amp;T Connect](https://www.g2.com/products/at-t-connect/reviews)
  - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews)

## RingCentral Video Features
**Business Instant Messaging**
- File Sharing
- Notifications
- Search

**Collaboration **
- Collaborative Whiteboards
- Meeting Room Check-in
- Calendar Integration

**Business Instant Messaging **
- Audio Conferencing
- Video Conferencing

**Display **
- Screen Sharing
- Multi-display

**Business Instant Messaging**
- Mobile Application
- Web Application
- Integrations

**Hardware **
- Proprietary Hardware
- Bring-Your-Own Hardware

**Generative AI - Business Instant Messaging**
- Text Summarization

**Agentic AI - Room Systems**
- Autonomous Task Execution
- Decision Making

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction

## Top RingCentral Video Alternatives
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,601 reviews)
  - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,453 reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,528 reviews)

