--- title: RingCentral Video Reviews meta_title: 'RingCentral Video Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 503 reviews by the users' company size, role or industry to find out how RingCentral Video works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 503 scale: '5' date_modified: '2026-07-13' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # RingCentral Video Reviews **Vendor:** RingCentral **Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) **Average Rating:** 4.2/5.0 **Total Reviews:** 503 ## About RingCentral Video Glip is a conversation platform for teams to plan, share & organize work tasks. Text and video chat features facilitate communication between team members whilst file sharing and collaborative task management encourage efficiency and productivity. Glip helps teams to connect in real-time, unifying chat, tasks, video calling, file sharing, and event scheduling. Glip simplifies teamwork with secure instant messaging designed for teams to communicate and get work done at the same time. With Glip, work can be organized around conversations because the two are aligned. Users will always know what their team is doing and what needs to be done next. Glip enables the free flow of communication in teams. With text and and video chat at Glip's core, conversation barriers between team members are removed, enabling productivity and a smoother workflow. Ideas can be debated and problems solved through swift communication with Glip, which can be used like a Knowledge Base. Email and third party integrations mean that Glip - which requires no technical knowledge - can be implemented by teams already using different applications. ## RingCentral Video Pros & Cons **What users like:** - Users highlight the **ease of use** of RingCentral Video, appreciating its quick setup and effective communication features. (46 reviews) - Users appreciate the **easy and reliable video quality** of RingCentral Video, enhancing collaboration and communication effectively. (36 reviews) - Users appreciate the **seamless screen sharing** feature of RingCentral Video for enhancing collaboration and meeting professionalism. (18 reviews) - Users value the **clear and effective communication** provided by RingCentral Video, enhancing their interaction with peers and clients. (15 reviews) - Users commend RingCentral Video for its **exceptional reliability** , ensuring stable connections and seamless communication for meetings. (14 reviews) - Users find the **setup ease** of RingCentral Video exceptional, enabling quick and hassle-free initiation for seamless meetings. (13 reviews) - Users find the **intuitive interface and comprehensive features** of RingCentral Video enhance their communication experience seamlessly. (12 reviews) - Users find RingCentral Video's **intuitive interface** makes scheduling and joining meetings effortless and efficient. (12 reviews) - Daily Use (11 reviews) - Convenience (9 reviews) **What users dislike:** - Users face **connectivity issues** with RingCentral Video, such as latency and instability during network fluctuations. (16 reviews) - Users experience **slow loading** times with RingCentral Video, making interaction less efficient and frustrating at times. (8 reviews) - Users note a **steep learning curve** with RingCentral Video, making it challenging for new users to navigate efficiently. (5 reviews) - Users find the **missing features** in RingCentral Video limiting, particularly for external client flows and customization options. (5 reviews) - Users experience occasional **performance issues** with RingCentral Video, such as lagging and freezing during use. (5 reviews) - Users experience frequent **software glitches** with RingCentral Video, leading to issues like missing transcriptions and app freezes. (5 reviews) - Users find RingCentral Video to be **too expensive** , especially in comparison to more affordable alternatives like Zoom and Blink. (4 reviews) - Not Intuitive (4 reviews) - Limited Features (2 reviews) - Limited Options (2 reviews) ## RingCentral Video Reviews ### 1. Seamless, Disruption-Free Conversations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about RingCentral Video?** The ability to have seamless conversations without any disruptions. **What do you dislike about RingCentral Video?** It works well with our calls no dislikes. **What problems is RingCentral Video solving and how is that benefiting you?** The ability to use ai transcript/record for the calls where it may be hard to make out what a person is saying. ### 2. AI-Powered Insights with Effortless Meeting Summaries and Transcriptions **Rating:** 4.0/5.0 stars **Reviewed by:** julie e. | Customer Service Represntative, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about RingCentral Video?** I really enjoy the AI-powered insights--produces automatic meeting summaries, transcriptions, and highlights **What do you dislike about RingCentral Video?** I have not ran across anything that I do not like. **What problems is RingCentral Video solving and how is that benefiting you?** The persistent collaboration with the team. It allows you to chat, file share and project management alongside video calls. ### 3. Reliable Meetings, Seamless Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about RingCentral Video?** I use RingCentral Video to run video meetings and screen-sharing sessions to collaborate with coworkers. It helps me conduct smooth virtual meetings and collaborate efficiently by providing reliable video calls, screen sharing, and easy connectivity for remote teams. I love its clean, intuitive interface and how effortlessly it connects people, making every virtual meeting feel smooth and professional. Its seamless screen sharing and consistently clear audio-video quality make collaboration especially smooth and reliable. I use it alongside calendar tools like Google Calendar for scheduling and syncing meetings. We switched from Zoom to RingCentral Video for better integration with our communication tools. RingCentral offered smoother integration with our phone and messaging system, simpler meeting scheduling, and a more unified platform compared to Zoom's separate apps. The initial setup was quick and straightforward, with our team able to get started in just a few minutes. I rate it an 8 out of 10 for its reliability, features, and ease of use. **What do you dislike about RingCentral Video?** I notice occasional connectivity glitches and minor lag during screen sharing, which could be improved for a smoother meeting experience. **What problems is RingCentral Video solving and how is that benefiting you?** I use RingCentral Video to conduct smooth virtual meetings and collaborate efficiently with reliable video calls, screen sharing, and easy connectivity for remote teams. ### 4. High-Quality Video with Effortless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Brandan L. | Certified Peer Counselor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about RingCentral Video?** I love the quality of RingCentral Video, especially the picture quality which I really appreciate. The video feature has good contrast and I also love that it gives me the mobile option. The setup was super easy once I got the login info from my employer. **What do you dislike about RingCentral Video?** I don't dislike anything about Ring Central **What problems is RingCentral Video solving and how is that benefiting you?** RingCentral Video solves communication on the go, offering the flexibility to connect wherever my laptop or workstation is located. ### 5. RingCentral Video Review **Rating:** 4.0/5.0 stars **Reviewed by:** Jerome T. | Support Specialist, Apparel & Fashion, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about RingCentral Video?** What I like best about RingCentral Video is how simple and reliable it is for hosting online meetings. The platform has a clean interface, and joining a meeting is easy for both team members and clients—no complicated setup required. I also appreciate the seamless integration with other RingCentral tools like messaging and phone, which keeps communication centralized. Features like screen sharing, recording, and breakout rooms are very useful for collaboration, and the video and audio quality are consistently strong. Overall, it’s a dependable tool that helps keep meetings professional and efficient. **What do you dislike about RingCentral Video?** One drawback is that the platform can sometimes feel less polished compared to competitors like Zoom or Microsoft Teams. The interface, while functional, could be more intuitive, and new users may take some time to adjust. I’ve also noticed that depending on internet stability, video quality can occasionally drop or lag, and larger meetings sometimes run into performance issues. Another limitation is that some advanced collaboration features are not as robust as other platforms, which can make it less flexible for complex use cases. Overall, it works well for standard meetings, but there’s room for improvement in user experience and reliability for bigger or more feature-heavy sessions. **What problems is RingCentral Video solving and how is that benefiting you?** RingCentral Video is solving the challenge of keeping my team and clients connected without needing multiple tools. Instead of juggling different platforms for calls, messaging, and video meetings, I can manage everything in one place. This saves time, reduces confusion, and keeps communication more organized. It also helps cut down on travel costs and scheduling conflicts since meetings can happen virtually with reliable video and screen sharing. The integration with RingCentral’s phone and messaging features makes it easier to switch between communication methods, which keeps projects moving smoothly. Overall, it benefits me by improving collaboration, saving time, and making remote work more efficient. ### 6. Effortless and Effective Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Scott J. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about RingCentral Video?** I love how RingCentral Video makes communication with my peers and providers clear and effective. Its ease of use and effectiveness as a whole is something I truly enjoy. The initial setup was very easy, which made the transition smooth and hassle-free. Overall, my experience with RingCentral Video has made it an essential tool for my communication needs, and I am so impressed that I would confidently rate it a 10 out of 10 in terms of recommending it to friends or colleagues. The product has been amazing during my initial months of use, reinforcing my satisfaction with its performance and functionality. **What do you dislike about RingCentral Video?** Currently no issues **What problems is RingCentral Video solving and how is that benefiting you?** I use RingCentral Video to communicate effectively with peers and providers, ensuring clarity. Its ease of use enhances our interactions. ### 7. Effortless Communication and Intuitive Interface with RingCentral **Rating:** 5.0/5.0 stars **Reviewed by:** JP C. | International Financial Controller, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about RingCentral Video?** RingCentral is extremely helpful and easy to use. I really appreciate that you always receive an email with caller ID messages, which helps me stay on top of any missed calls. **What do you dislike about RingCentral Video?** There's nothing I dislike—it's great! The interface is extremely user intuitive. **What problems is RingCentral Video solving and how is that benefiting you?** Business instant messaging makes it possible for me to have a US number, even though I am actually based in Ireland. This feature is especially useful for my work, as it helps me stay connected with clients and colleagues in the United States while operating from Ireland. ### 8. Very light and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Oscar D. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about RingCentral Video?** It is very light and easy to use; its interface is very simple and practical. **What do you dislike about RingCentral Video?** That sometimes the session is lost and it must be started again **What problems is RingCentral Video solving and how is that benefiting you?** The use of a single platform for corporate communication, chat, conference rooms, and videoconferencing. ### 9. Effortless Communication with Reliable Messaging Features **Rating:** 5.0/5.0 stars **Reviewed by:** Annette K. | Senior Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about RingCentral Video?** I like the feature in RingCentral Video that texts you the voice message as well as getting the voice message itself. It really helps clarify the messages we are receiving and gives us a clearer vision of the messages. This feature has been very helpful for our communication in business. Additionally, the setup was straightforward, just downloading the app on all computers and setting up the contacts was all we needed to get started. **What do you dislike about RingCentral Video?** There is nothing that we dislike with RingCentral **What problems is RingCentral Video solving and how is that benefiting you?** I like that RingCentral Video texts voice messages, helping clarify the messages we receive and improving communication. ### 10. It is easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Neftali C. | Recepcionista, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about RingCentral Video?** The way to handle calls and video calls it is perfect **What do you dislike about RingCentral Video?** It has some issues in some cases but not all the time **What problems is RingCentral Video solving and how is that benefiting you?** The customer service act quickly ### 11. Effortless Note-Taking and High-Quality Calls for Professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Bracy C. | DC Administrator, Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about RingCentral Video?** I can take notes on it. It's very easy to use, the calls are fast and of good quality. For professional use, it's very good; I use it daily at work. **What do you dislike about RingCentral Video?** There's nothing I don't like; everything is very well organized in the app. **What problems is RingCentral Video solving and how is that benefiting you?** Personally, I don't have any problems I can mention; I think they work very well. ### 12. Essential for any business team! **Rating:** 5.0/5.0 stars **Reviewed by:** Khazana M. | Program Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about RingCentral Video?** In the context of our organization, we use RingCentral to discuss cases and treatment plans. Additionally, it is easy to communicate with volunteers, team members, and specific focus areas of the organization. Inviting anyone into the program is very easy as well. **What do you dislike about RingCentral Video?** Some of the formatting could be a little bit better, just in regards to favoriting and organizing teams. **What problems is RingCentral Video solving and how is that benefiting you?** RingCentral is benefitting the issue of communication barriers within organizational teams and to discuss any matters pertaining to various services we offer and clients we work with. ### 13. All-in-One Communication with Handy Video Feature **Rating:** 4.0/5.0 stars **Reviewed by:** Justin B. | Senior service technician, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RingCentral Video?** It's great to have the video feature in RingCentral now, as it allows me to handle both my business calls and video calls within a single app. **What do you dislike about RingCentral Video?** I experience connection issues every now and then. **What problems is RingCentral Video solving and how is that benefiting you?** This app has made it so I no longer need multiple applications to manage my business needs. ### 14. Easy Call Tracking That Helps Our Company **Rating:** 5.0/5.0 stars **Reviewed by:** Ingrid T. | legal assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about RingCentral Video?** it helps out our company because it is easy to track calls. **What do you dislike about RingCentral Video?** everytime i call customer service someone has an attitude or doesnt seem to want to help **What problems is RingCentral Video solving and how is that benefiting you?** Allowing us to receive calls and keep track ### 15. Clear Video & Audio, but Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Franz R. | Customer Supporty Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RingCentral Video?** What I find most helpful about RingCentral Video is the clear quality of both video and audio during meetings. **What do you dislike about RingCentral Video?** I have nothing to dislike about this. It functions as expected and helps me keep my calls organized. **What problems is RingCentral Video solving and how is that benefiting you?** It allows for quick texting between clients, and the calls are very clear. ### 16. Instant, Lag-Free Connection—Best-in-Class **Rating:** 5.0/5.0 stars **Reviewed by:** Richard R. | Medical Interpreter, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about RingCentral Video?** It connects right away, hassle-free, with no lag. **What do you dislike about RingCentral Video?** There’s nothing to dislike about it. It’s the best of the best in its line of business. **What problems is RingCentral Video solving and how is that benefiting you?** They keep updating it periodically to help prevent glitches in the future. ### 17. Effortless Call Transcriptions with Insightful Summaries **Rating:** 4.0/5.0 stars **Reviewed by:** Janet H. | Digital Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RingCentral Video?** How it transcribes all calls and gives a synopsis overview of the call **What do you dislike about RingCentral Video?** Sometimes it does not work properly and will not have any transcription or notes **What problems is RingCentral Video solving and how is that benefiting you?** I am not sure, the only issues I have, have been one offs and not things that would need to be completely revamped. The issues I have are likely bugs and I am sure they will be updated as they keep bringing out updates. I do wish it integrated more with our Microsoft systems. ### 18. Easy for Teams, Quick Training, Fast to Adopt **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about RingCentral Video?** It’s easy for teams to use, and it takes minimal time to train them to start using the product effectively. **What do you dislike about RingCentral Video?** I didn’t find anything I disliked about this product. **What problems is RingCentral Video solving and how is that benefiting you?** It brings our teams closer together without the hassle of physical meetings or the travel time they require. ### 19. Video Communication with Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad Rizwan A. | Senior Email Marketing Lead, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about RingCentral Video?** RingCentral offers a smooth and stable video conferencing experience. I really appreciate the seamless integration with calendar tools like Google and Outlook, which makes scheduling calls easy. The user interface is intuitive, and the mobile app is great for on-the-go meetings. I also like the transcription and recording features they’re helpful for post-meeting follow-ups. **What do you dislike about RingCentral Video?** The breakout room feature feels a bit limited compared to other platforms. Occasionally, audio sync issues occur during longer sessions. I'd also like to see more customization in the virtual backgrounds and better in-meeting engagement tools like polls or Q&A. **What problems is RingCentral Video solving and how is that benefiting you?** RingCentral Video has helped us streamline remote communication across distributed teams and clients. Instead of juggling multiple tools, we now use one platform for video meetings, chat, screen sharing, and scheduling. This has improved collaboration, reduced meeting setup friction, and saved time, especially when working across time zones. ### 20. Efficient Screen Sharing, Needs UI Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Vishva T. | Freelance Project Manager, Executive Office, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2025 **What do you like best about RingCentral Video?** I like that I can share my entire screen or any specific tab or window, which helps make sure that the clients see only what I want to show them. The initial setup of RingCentral Video was very easy. **What do you dislike about RingCentral Video?** I think the user interface is a little confusing for first time or non tech users. **What problems is RingCentral Video solving and how is that benefiting you?** I use RingCentral Video for connecting with clients and avoiding long meetings, which optimizes our communication. ### 21. Effortless Communication Across States **Rating:** 5.0/5.0 stars **Reviewed by:** Harshi S. | Claims Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about RingCentral Video?** I like how RingCentral Video is easy to use. I also appreciate that RingCentral Video and phone calling work hand in hand together. It has been smooth so far with no issues. **What do you dislike about RingCentral Video?** Nothing! It works perfectly **What problems is RingCentral Video solving and how is that benefiting you?** I use RingCentral Video for contacting truck drivers in other states, making it easy to reach them. ### 22. Easy to Use, Great for Sharing Photos and Separate Client vs. Colleague Chats **Rating:** 5.0/5.0 stars **Reviewed by:** Tizoc Z. | Support and Service Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about RingCentral Video?** It;s very easy to understand and maneuver. I love how you can share pictures, and the feature that separates regular texts with clients from chats with colleagues. **What do you dislike about RingCentral Video?** Sometimes, it takes a while for contact names to load on the internet version. **What problems is RingCentral Video solving and how is that benefiting you?** Not needing an entire separate phone for work purposes. ### 23. Easy way to have an "in-person meeting" with the same system you make phone calls with. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about RingCentral Video?** This is a simple way to hold an "in-person meeting" using the same system you already use for phone calls. It's very straightforward and not at all complicated to use allowing us to provide real-time vendor and customer support without travelling. **What do you dislike about RingCentral Video?** Sometimes, the call quality can be inconsistent, but this is usually due to network or connection issues. For those have just recently implemented the system into their workspace there may be some getting used to the app. The more you use it the easier it gets! **What problems is RingCentral Video solving and how is that benefiting you?** RingCentral Video makes it simple to communicate with both vendors and customers, eliminating the need for travel. ### 24. Clear Communication and User-Friendly, Minor Freezing Issues **Rating:** 4.0/5.0 stars **Reviewed by:** Firuza G. | Senior Salesforce Developer **Reviewed Date:** October 15, 2025 **What do you like best about RingCentral Video?** I appreciate RingCentral Video's user-friendly setup, which was straightforward and hassle-free with no technical issues. The software makes it easier to communicate with users and customers, enhancing overall communication efficiency. I love the features that include automatic call transcript generation and live transcriptions, which are incredibly helpful. The video and audio quality are excellently clear, contributing to a seamless communication experience. **What do you dislike about RingCentral Video?** The app can freeze sometimes. **What problems is RingCentral Video solving and how is that benefiting you?** RingCentral Video simplifies communication with both users and customers through features like automatic and live call transcriptions and clear video and audio quality. ### 25. Crystal-Clear Videos and Rock-Solid Connection **Rating:** 5.0/5.0 stars **Reviewed by:** Edward A. | designer, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about RingCentral Video?** The videos are clear, and the connection remains stable throughout. **What do you dislike about RingCentral Video?** So far, I haven't encountered any issues. I'm enjoying using it, which is definitely a positive experience. **What problems is RingCentral Video solving and how is that benefiting you?** Since my company has many clients, including some located in other countries, this has been very helpful in establishing strong connections with them. It allows us to communicate smoothly and efficiently, without any issues or delays. ### 26. Built-In and Integrated, but Clunky and Slow for Clients and Candidates **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about RingCentral Video?** It’s included in our package, and it’s already integrated and built in. **What do you dislike about RingCentral Video?** Clunky, not super-intuitive, slow, clients and candidates are not used to it. **What problems is RingCentral Video solving and how is that benefiting you?** It helps us quickly do video calls with employees and internal stakeholders. ### 27. Night Audit Admin **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo R. | Night Audit Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2025 **What do you like best about RingCentral Video?** offers a reliable and user-friendly video conferencing experience with strong core features, including HD video, screen sharing, recording, transcription, and whiteboards, at a competitive price point **What do you dislike about RingCentral Video?** instability, poor connection quality, and reliability issues compared to its predecessor **What problems is RingCentral Video solving and how is that benefiting you?** fixes the problems of disjointed business communications by unifying calling, messaging, and meetings into a single platform, while also improving the quality of audio and video for better collaboration ### 28. Great for Hosting Meetings, but Too Many Clicks **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about RingCentral Video?** I use it to host work meetings and to support agents in another office. **What do you dislike about RingCentral Video?** To many clicks just to create a future meeting **What problems is RingCentral Video solving and how is that benefiting you?** Its helps train agents at a different location ### 29. Effortless Communication, Perfect for On-the-Go **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | v.p., Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RingCentral Video?** I like that RingCentral Video centralizes phone, video, and text for my company. It's easy to use, even on the go, whether on desktop or phone. I also appreciate the phone and text features. The initial setup was super easy. **What do you dislike about RingCentral Video?** nothing **What problems is RingCentral Video solving and how is that benefiting you?** RingCentral Video centralizes phone, video, and text for our company. It's easy to use, even on the go. ### 30. Excellent App for calling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about RingCentral Video?** Meetings are useful and ease of access, Features are good. **What do you dislike about RingCentral Video?** Connection lag and Network issues. Customer support **What problems is RingCentral Video solving and how is that benefiting you?** Helping to connect people ### 31. RingCentral usage for RPO and Global Recruiting **Rating:** 5.0/5.0 stars **Reviewed by:** Rosie C. | Career Coach Workforce Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2025 **What do you like best about RingCentral Video?** This software is user-friendly and makes it easy to connect. **What do you dislike about RingCentral Video?** Depending on your internet connection, it can sometimes be glitchy, just like any other technology. **What problems is RingCentral Video solving and how is that benefiting you?** RingCentral enables me to interview potential candidates using a local number in their area, which makes it much easier for my company to connect with people around the world. This feature helps us not only to hire globally but also to better support candidates throughout their interview process. ### 32. Great application **Rating:** 4.5/5.0 stars **Reviewed by:** Sadaf S. | Senior Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about RingCentral Video?** We are able to conduct video meetings internally and with clients **What do you dislike about RingCentral Video?** Interface can be better but nothing of concern **What problems is RingCentral Video solving and how is that benefiting you?** We are able to conduct meetings with staff and clients with ease ### 33. Effortless Town Halls Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Rohini P. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about RingCentral Video?** At first we didn’t implement google meet or zoom and we were doing large town hall meetings so it was easy. **What do you dislike about RingCentral Video?** The number of people that had connectivity issues **What problems is RingCentral Video solving and how is that benefiting you?** Multiple lines ### 34. Seamless and Reliable Video Conferencing **Rating:** 5.0/5.0 stars **Reviewed by:** Joy O. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about RingCentral Video?** I love how easy it is to join meetings and how clear the video and audio always are—it just makes collaboration effortless. **What do you dislike about RingCentral Video?** I don’t think there’s anything I dislike. **What problems is RingCentral Video solving and how is that benefiting you?** It’s made remote meetings so much smoother by eliminating technical hiccups, so I can focus on the conversation instead of fixing connection issues. ### 35. ¡Herramienta agradable! **Rating:** 5.0/5.0 stars **Reviewed by:** Ixchel D. | Inbound Call Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about RingCentral Video?** Very easy to use. It doesn't freeze and it's simple to find each tab. **What do you dislike about RingCentral Video?** I really have no complaints. But something that does happen sometimes is that you can receive a call and it stays as "Ringing elsewhere" and doesn't allow you to take it. Then it finishes ringing and appears to you as a missed call. **What problems is RingCentral Video solving and how is that benefiting you?** Through this platform, we receive calls from our clients and we can also make outgoing calls to them. ### 36. Easy to use, great quality video calling software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about RingCentral Video?** The video and sound quality is perfect, very clear and the layout is simple to navigate and toggle between , contacts, inbox etc **What do you dislike about RingCentral Video?** Sometimes can be a bit slow to load, but once loading, there is no issues **What problems is RingCentral Video solving and how is that benefiting you?** Helping our team to connect between the offices around the globe, adding to the shared calendar makes it easy to manage and arrange the meetings ### 37. Effortless to Use and Intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RingCentral Video?** Ease of use and app works seemless and intuitive **What do you dislike about RingCentral Video?** Glitches, phone lights up randomly but no calls **What problems is RingCentral Video solving and how is that benefiting you?** No problems but does have some glitches every so often ### 38. Visually Friendly and Competitive Video Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RingCentral Video?** RingCentral Video has the power to compete with the larger market competitors, such as Zoom and Teams. It has a visually friendly layout. **What do you dislike about RingCentral Video?** RingCentral Video isn't as widely used, so it can often cause issues when inviting outside entities who aren't familiar with the product's use & features **What problems is RingCentral Video solving and how is that benefiting you?** It allows the company to connect with AI-powered tools for calling and messaging. ### 39. Ringcentral just works **Rating:** 4.0/5.0 stars **Reviewed by:** Scott B. | Unix Linux System Administrator III, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about RingCentral Video?** The integration of video and phone works well. Video quality was great depending on the bandwidth. **What do you dislike about RingCentral Video?** No support for Linux. That was an issue in my case. Ran it on a separate laptop running MacOS. **What problems is RingCentral Video solving and how is that benefiting you?** It allowed internal communication along with interfacing with customer connections. It was easy for the clients to join our video meetings or calls. ### 40. RingCentral Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about RingCentral Video?** The ability to have an extra phone line on your device without needing another phone. It is great that you can also text with RingCentral. **What do you dislike about RingCentral Video?** I don't have anything negative to say about RingCentral at this time. **What problems is RingCentral Video solving and how is that benefiting you?** It allows me to have a business line and be reachable without giving my personal information out. ### 41. Brings Remote Teams Together Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about RingCentral Video?** brings people together that work remotely **What do you dislike about RingCentral Video?** Has some lag when you are in a meeting and the host goes to share sceen. **What problems is RingCentral Video solving and how is that benefiting you?** Im not sure ### 42. Great service for sales prospecting. **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony M. | Client Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2025 **What do you like best about RingCentral Video?** Ring central is great as a calling platform for sales professionals. It allows you to take client calls from your cell or laptop from anywhere in the world, always with great audio quality. You're also able to keep track of prospects easily with the call noting and voicemail features. We also use it to communicate internally with team members in emergency scenarios. **What do you dislike about RingCentral Video?** I haven't had any issues with it really. If I had to come up with something, I'd say the default ring tone is a little annoying and the fact that you have to hit 1 to connect every call, but I somewhat understand it from a preventing accidental calls to clients perspective. **What problems is RingCentral Video solving and how is that benefiting you?** Keeping track of prospects via voicemail tracking and call noting features. Also has great viability for internal communication when we as team members need to quickly reach one another. ### 43. Ring Central is great when it works properly **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about RingCentral Video?** The ease of scheduling meetings, app ease on cell phone **What do you dislike about RingCentral Video?** The dropped calls, on call not working, extensions not transferring **What problems is RingCentral Video solving and how is that benefiting you?** They do not resolve our issues in a timely fashion; in the past we have needed to be on the phone with a service rep for 2 or more hours. ### 44. Great tool for team collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Sarita K. | Outsystem developer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2025 **What do you like best about RingCentral Video?** The quality of audio and video and it's clean user interface I like the most **What do you dislike about RingCentral Video?** I feel it has less features as compared to zoom or microsoft teams so in some ideal cases where we have to present something with large number of participants it make issues **What problems is RingCentral Video solving and how is that benefiting you?** It helps our team to communicate from different location we used it to attend our all scrub related activities and it work even without installing on app ### 45. Your office meetings in one click from anywhere. **Rating:** 5.0/5.0 stars **Reviewed by:** Denis R. | Case Manager, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about RingCentral Video?** Everything you need for video conferencing is included, from audio controls and background effects to presentation mode. You can also share your screen, use the chat feature, post reactions, and participate in breakout rooms. **What do you dislike about RingCentral Video?** You are limited to sharing only one screen at a time, so if I have multiple applications open on my PC, the video stream will only display the screen I initially chose to share. This means I can't switch between different apps during the shared video; it will remain fixed on the selected screen. **What problems is RingCentral Video solving and how is that benefiting you?** I find it easy to communicate with my work team. I can simply send them a message, and as soon as they are available, we can start a video conference right away. ### 46. Great with Ring **Rating:** 5.0/5.0 stars **Reviewed by:** Whitlee T. | lead assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about RingCentral Video?** Very easy to use when online. I am able to send fax and text right from my desk top **What do you dislike about RingCentral Video?** I don't like that you are not able to save a draft fax or message it deletes once you exit **What problems is RingCentral Video solving and how is that benefiting you?** connection issues. When working from home you sometimes don't even meet the people on your team. This helps ### 47. User friendly and helful in resolving issues **Rating:** 5.0/5.0 stars **Reviewed by:** Sukhjit K. | Registry agent, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2025 **What do you like best about RingCentral Video?** I liked how the video quality and voice quality was clear , unlike other platforms where the quality was not that good. Also i love how i can access this platform from my laptop or from my mobile. **What do you dislike about RingCentral Video?** I feel like it is a bit expensive if we want to use additional features other than that it’s all good **What problems is RingCentral Video solving and how is that benefiting you?** Ringcentral has made my life easier by giving different services on one platform. It is easy to use and reliable never missing a communication again ### 48. Another win for Ring Central **Rating:** 3.0/5.0 stars **Reviewed by:** Amy D. | controller, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about RingCentral Video?** It doesn't glitch like a lot of them do! **What do you dislike about RingCentral Video?** I haven't really found anything that I don't like **What problems is RingCentral Video solving and how is that benefiting you?** It is helpful when needing to video chat with someone in the system. ### 49. Review about RingCentral **Rating:** 4.0/5.0 stars **Reviewed by:** Gerson P. | Executive Assistant, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2025 **What do you like best about RingCentral Video?** The integrated AI tools to facilitate a short description about the call **What do you dislike about RingCentral Video?** The app on the phone doesn't feel very user-friendly or inspire more use, which is strange because it would make SMS communication even easier. **What problems is RingCentral Video solving and how is that benefiting you?** I have never used that function. ### 50. Pretty good service for protecting your home. **Rating:** 4.5/5.0 stars **Reviewed by:** Jenny S. | Director of Outside Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about RingCentral Video?** I like the video was clear and you could easily hear videos recorded. **What do you dislike about RingCentral Video?** This service is more expensive than other, which is why I switched to Blink for half the cost. **What problems is RingCentral Video solving and how is that benefiting you?** I am a single mother so keeping my kids safe is top priority. It makes me feel more safe with my family in the home. ## RingCentral Video Discussions - [Are there any disadvantages for using Glip that the community is reporting?](https://www.g2.com/discussions/33936-are-there-any-disadvantages-for-using-glip-that-the-community-is-reporting) - 1 comment, 1 upvote - [What is RingCentral Video used for?](https://www.g2.com/discussions/what-is-ringcentral-video-used-for) - 1 comment - [What are the advantages of SD Wan as compared to traditional WAN solution?](https://www.g2.com/discussions/what-are-the-advantages-of-sd-wan-as-compared-to-traditional-wan-solution) - 1 comment - [What is GLIP RingCentral?](https://www.g2.com/discussions/what-is-glip-ringcentral) - 1 comment - [What is a GLIP?](https://www.g2.com/discussions/what-is-a-glip) - 1 comment - [View RingCentral Video pricing details and edition comparison](https://www.g2.com/products/ringcentral-video/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+13%3A52%3A20+-0500&secure%5Bsession_id%5D=c298796f-6ed1-4d2d-b9f4-e5bd96f7c9a7&secure%5Btoken%5D=fd6d86b8a8b2d385186e6fb87c75830d5a0c3010fca69f50e859a793158f10c0&format=llm_user) ## RingCentral Video Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - [AT&T Connect](https://www.g2.com/products/at-t-connect/reviews) - [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## RingCentral Video Features **Business Instant Messaging** - File Sharing - Notifications - Search **Collaboration ** - Collaborative Whiteboards - Meeting Room Check-in - Calendar Integration **Business Instant Messaging ** - Audio Conferencing - Video Conferencing **Display ** - Screen Sharing - Multi-display **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Hardware ** - Proprietary Hardware - Bring-Your-Own Hardware **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Room Systems** - Autonomous Task Execution - Decision Making **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction ## Top RingCentral Video Alternatives - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,598 reviews) - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,450 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,522 reviews)