--- title: RingCentral Events Reviews meta_title: 'RingCentral Events Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 958 reviews by the users' company size, role or industry to find out how RingCentral Events works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 958 scale: '5' date_modified: '2026-07-20' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # RingCentral Events Reviews **Vendor:** RingCentral **Category:** [Virtual Event Platforms](https://www.g2.com/categories/virtual-event-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 958 ## About RingCentral Events WHAT IS RINGCENTRAL EVENTS? RingCentral Events is an all-in-one, AI-powered platform for creating engaging webinars and virtual, hybrid, or onsite event experiences. Designed to help brands build community and drive measurable ROI, RingCentral Events provides everything needed to run personalized, high-impact events from start to finish. SCALABLE PRODUCTION AND CUSTOMIZATION Whether you are hosting a simple webinar or a complex multi-stage conference, RingCentral Events offers unmatched flexibility. The built-in professional production studio allows for polished, branded streams without the need for external hardware. With over 40 app integrations, custom domains, and fully branded event venues, you can create a unique space that reflects your brand’s identity. Engagement features like live chat, Q&A, emojis, and confetti ensure your audience stays active and connected. YEAR-ROUND ROI WITH CREATOR LAB RingCentral Events transforms one-off sessions into a continuous content engine. Through the AI-powered Creator Lab, organizers can instantly repurpose event recordings into professional-grade marketing assets. The system automatically identifies high-impact moments to generate AI highlight clips, transcripts, social media posts, email follow-ups, and blog entries. These assets can be centralized in a branded Content Hub, driving attendee engagement and lead generation long after the live event ends. TRANSPARENT PRICING AND PERFORMANCE ANALYTICS Maximize your budget with transparent, flat-fee pricing that includes unlimited registrations and events. Easily understand the success of your strategy by tracking detailed attendee engagement and performance metrics across your entire event portfolio. This data-driven approach allows you to continuously refine your content and improve your event ROI. WHY CHOOSE RINGCENTRAL EVENTS Modern marketing and event teams choose RingCentral to bridge the gap between live interactions and long-term community growth. By combining the high-end capabilities of our built-in production studio with the content-scaling capabilities of Creator Lab, RingCentral Events ensures your brand delivers an impactful, professional, and seamless experience every time. ## RingCentral Events Pros & Cons **What users like:** - Users find RingCentral Events to be **very easy to use** , enhancing their experience for hosting various types of events. (17 reviews) - Users appreciate the **scalable and interactive features** of RingCentral Events, enhancing engagement and accountability across teams. (17 reviews) - Users find RingCentral Events to be highly **intuitive** , making it easy to host various types of events seamlessly. (11 reviews) - Users value the **enhanced engagement** features of RingCentral Events, facilitating interactive sessions and improved communication. (10 reviews) - Users appreciate the **ease of use** of RingCentral Events, simplifying the hosting of virtual and hybrid events. (10 reviews) - Reliability (10 reviews) - Users benefit from the **intuitive attendee management** of RingCentral Events, simplifying event setup and participant engagement. (9 reviews) - Users highlight the **easy setup** of RingCentral Events, enjoying its intuitive features and efficient management options. (9 reviews) - Features (9 reviews) - Users commend the **responsive and helpful customer support** of RingCentral Events, enhancing their event experience significantly. (8 reviews) **What users dislike:** - Users find the **learning curve steep** with RingCentral Events, noting complexity in setup and managing ticket types. (9 reviews) - Users experience a **steep learning curve** with RingCentral Events, complicating setup and customization for complex events. (6 reviews) - Users note the **limited features** of RingCentral Events, making complex setups and mass editing time-consuming and challenging. (6 reviews) - Users find **missing features** in RingCentral Events, struggling with setup complexities and a lack of essential tools for speakers. (6 reviews) - Users find the **setup process confusing** , facing challenges that complicate their event management experience. (5 reviews) - Limited Customization (5 reviews) - Users face multiple **access issues** , including confusing features, limitations on moderation, and bandwidth challenges during events. (4 reviews) - Complexity (4 reviews) - Difficult Navigation (4 reviews) - Email Issues (4 reviews) ## RingCentral Events Reviews ### 1. The best proxy for IRL events we've found **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew S. | Product & Company Marketing Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2021 **What do you like best about RingCentral Events?** Our event attendees who joined us live on Hopin loved the experience! Once we got the hang of the tools in our admin dashboard, we were able to create a variety of ways for attendees to engage with content, with our team, and with each other. We also really liked the StreamYard backstage integration for managing talent and media switching, as well as the robust reporting that has enabled us to provide meaningful, timely follow-up to attendees and insights to our marketing, sales, and product teams. The VERY BEST part of Hopin, however, is their team--from procurement to customer success to production support, we benefitted greatly from the Hopin team's expertise, timeliness, guidance, and care. (Worth noting: We staged a virtual event that surpassed our registration goals and had high attendee ratings/sentiment and business impact in < 3 months . . . and without a single team member whose formal role or background is in event production.) **What do you dislike about RingCentral Events?** Some controls/features are optimized for paid events, which required a bit of a mental leap re-purpose for our free event. Examples here include sponsorships, registration caps, expo hall management, and gating access to replay content. Thankfully, the Hopin team supported us in working through these and has indicated plans to update their product in some of these areas. **What problems is RingCentral Events solving and how is that benefiting you?** Our last in-person company event was in 2018, before the world and the way we work and interact changed dramatically. We wanted to recreate that magic and connect with a global community of users, friends, and advocates in a way that felt meaningful and engaging. We did that with Hopin at over 10x the scale. ### 2. Value for money **Rating:** 5.0/5.0 stars **Reviewed by:** Anita G. | Eventmanager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2022 **What do you like best about RingCentral Events?** Understanding needs and responding well to them. Communication and support and the user friendliness. :) **What do you dislike about RingCentral Events?** I don't want to say I don't like it, but it would be really useful if you could develop a check-in in Hopin for hybrid events as well. The only thing we still need to use an additional tool for is the lack of physical check-in. For the rest we are more than grateful...all our requests you have always fulfilled, maybe after a bit of time. But it's more than enough these days. **Recommendations to others considering RingCentral Events:** Make sure you know what your goal is for your event before you even start designing it. **What problems is RingCentral Events solving and how is that benefiting you?** We are organising pretty much all our bigger events which we cannot make physically only on Hopin. So in the last two years we developed with your system and helping hand together. ### 3. The best virtual event platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2022 **What do you like best about RingCentral Events?** It makes running a virtual event easy and seamless for organizers. Plus, the UX is intuitive and friendly which makes engagement more natural for the audience. **What do you dislike about RingCentral Events?** Hopin has bought a few different tools and there are currently some integrations that still need to be worked out. For instance, Hopin is still not 100% integrated with Streamyard. **Recommendations to others considering RingCentral Events:** There's a lot of virtual events platforms but Hopin is, in my opinion, the one with the best user experience. Hopin will get better once they fully integrate with Streamyard. **What problems is RingCentral Events solving and how is that benefiting you?** We are now running webinars, virtual events, and large internal events with Hopin. We're getting more engagement and a better turnout. ### 4. Simple & Efficient - less than 48 hour turnaround **Rating:** 4.5/5.0 stars **Reviewed by:** Margaret S. | Head of Field Marketing & Events, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about RingCentral Events?** hopin created a simple to use tool that engages virtual attendees in a very similar way to an in-person event, as much as possible. From the quick and easy setup, customization, and magic links, to the networking, clarity in reporting, and chat/polling features - we've seen record event engagement in our virtual world. A ton of positive feedback from our attendees as well! **What do you dislike about RingCentral Events?** There are still quite a few things that need to be developed further. It's very clear that the customer has been prioritized, through the straightforward setup and remarkably robust reporting. However, the attendee experience (logging in, navigating) could be further innovated. **What problems is RingCentral Events solving and how is that benefiting you?** Reporting has been solved, and more! We can see extremely valuable and granular data we didn't know we needed. It also allows us to provide better insights to our sponsors and partners. We needed to solve virtual engagement being actually engaging. Having networking, chat, and poll features has changed the game! ### 5. Hopin Airlines is Great **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew E. | EVP, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about RingCentral Events?** I really enjoy being able to travel to many countries and cities in a single day to attend multiple events. It's great too to be able to see everyone in attendance, **What do you dislike about RingCentral Events?** I really don't appreciate the fact that you have to be logged into Hopin to see if youve received any messages. I think messages should be delivered to your email inbox and that you should have access even after the event has ended. **Recommendations to others considering RingCentral Events:** make sure the platform you uses offers recordings of past sessions as well as the inability to deliver messages straight to your email inbox as well. **What problems is RingCentral Events solving and how is that benefiting you?** Having to travel and spend a lot on flights and hotels is a pain and I am glad Hopin has been able to solve for this. It is incredibly friendly for the wallet and the environment. ### 6. Great platform with endless possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Jason H. | Event Planning Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about RingCentral Events?** Hopin provides a plethora of tools and customization for your online conferences and events. Not only that, they have been rolling out more features that will help with hybrid and in-person events as well. **What do you dislike about RingCentral Events?** I didn't have really any issues that surprised me. Since the platform faced incredible growth at times support would be slower than one would wish, and there were always a bug or two with each event planned...but most issues are resolved in a fast and efficient way. **What problems is RingCentral Events solving and how is that benefiting you?** We were able to host online conferences in an effective manner that allowed for wonderful engagement. We were able to customize and brand each event and choose which tools were best for each type of event and it was super helpful to use the new tools that were constantly added. ### 7. Hopin review **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about RingCentral Events?** Hopin's customer support is great, and the product, when avoiding technical issues, is easy to use and has a good interface. Once speakers arrive, Hopin is easy to control from a technical standpoint, and it's good for interacting with the audience. **What do you dislike about RingCentral Events?** Hopin, since I have been using it, has gotten overly complicated and technically difficult. There were several instances in which speakers couldn't access the backstage of the event, causing stress in the minutes before a virtual event. **What problems is RingCentral Events solving and how is that benefiting you?** We are simply trying to have an easy to use and attractive platform that suits our frequent webinar hosting. **Official Response from Veronica Covdy:** > Hello, thanks for taking the time to share your feedback with us. We're always striving to make our platform easier to enjoy by both event organizers and attendees. We'd love to understand how we could improve your experience and make our events more intuitive. If you're open to it, please send a note to customermarketing@hopin.to so we can get you on a better path to success. Looking forward to hearing from you! - Veronica Covdy, Sr. Customer Advocacy Manager ### 8. Hopin is the number one all-in-one virtual event platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sydney M. | Senior Event Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about RingCentral Events?** Hopin consistently rolls out features to meet customer needs. They are extremely responsive in the planning stages and during events. Their support team is very knowledgeable about the technology too, so if there's something technical you need help with, they are great! **What do you dislike about RingCentral Events?** While Hopin rolls out a lot of new features and integrations often, there are times when things come out too soon. So I usually expect that there will be little issues/bugs with new features. **What problems is RingCentral Events solving and how is that benefiting you?** Onboarding new team members to understand the tech management side of our events (we have a technical manager for each session). It's a bit of a learning curve for some. ### 9. A great webinar tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Prithvi K. | Marketing executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about RingCentral Events?** The fact that we were able to find a platform where we can host webinars, as well as events, made us go for this platform. Also, the opportunity to collaborate online with the audience, sponsorers and speakers at one place without any hassle makes this product stand out **What do you dislike about RingCentral Events?** Since it's relatively new into the market, the support team re still figuring things. The knowledge center where you can self-learn and plan the webinar is still getting updated. **Recommendations to others considering RingCentral Events:** It's a great tool to start the journey for Event marketing, webinar, education seminars. **What problems is RingCentral Events solving and how is that benefiting you?** We needed to start external communication about the exciting work we are doing. The easy to use platform of hopin has motivated us to take up webinars and event marketing more seriously. It's actually now a fun to organize events ### 10. Excitement for Hopin **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2022 **What do you like best about RingCentral Events?** I appreciate the level of engagement Hopin gives to users and event organizers. The customer support from the staff at Hopin is incredibly valuable and has the opportunity to lead to very successful events. **What do you dislike about RingCentral Events?** Many features of the product are still a work in progress. We have faith that the Hopin team is going to implement a lot of the desired features, but it feels like the product is still under development in some cases. **What problems is RingCentral Events solving and how is that benefiting you?** We are hoping to use Hopin for upcoming career and culture expo events. We want to build communities and address some departmental functions to a larger audience in our organization. ### 11. Some bug but great customer support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2022 **What do you like best about RingCentral Events?** I like that customer support was easy to reach and they provided solutions in a timely manner. When it comes to the platform, there were a great number of tutorials available which made everything easier. **What do you dislike about RingCentral Events?** We had some issues with spam users and some connection difficulties for some of the attendees. Support tried their best to help, but the problem persisted nonetheless. **Recommendations to others considering RingCentral Events:** It's important to start setting up your event with plenty of time beforehand. The platform can seem a bit difficult at the beginning because there are so many features, so it takes a bit of getting used to it. **What problems is RingCentral Events solving and how is that benefiting you?** We use Hopin for hosting our Job Fair. It was helpful to be able to have vendor booths, sessions, and even a special dedicated main stage in order to transmit live. **Official Response from Veronica Covdy:** > Thanks so much for sharing your feedback with us! It's great to hear that you had a positive experience with our support team and found our Knowledge Base useful. We're always working on ways to make our platform more intuitive and would love to understand what would make it easier for you to navigate. Please reach out to customermarketing@hopin.to as I'd love to understand more. Additionally, our team is always willing to walk you through new features to make sure you're set up for success. I'm confident we can get you closer to a 5-star experience with Hopin soon! - Veronica Covdy, Sr. Customer Advocacy Manager ### 12. A melhor plataforma para eventos digitais **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela P. | Event Organizer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2022 **What do you like best about RingCentral Events?** The ease of using the platform. It is very intuitive. **What do you dislike about RingCentral Events?** Before, I didn't like it because I had to do two logins and that confused the participants. **What problems is RingCentral Events solving and how is that benefiting you?** The issue I mentioned above regarding the login. Many participants were giving up, but now it's resolved. ### 13. Hopin Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about RingCentral Events?** Hopin has continuously updated its platform for its customer needs. They have recently added more accessibility for all attendees within the platform. Also, Hopin offers tons of integration options. **What do you dislike about RingCentral Events?** Creating individual sessions within the session tab takes up a lot of time. I wish the was an option to duplicate a session and edit it with one or two things instead of creating a new session with none of the setting chosen. **What problems is RingCentral Events solving and how is that benefiting you?** Hopin helps solve our virtual event platform problems. They offer an all-in-one platform. It allows us to be more productive and provide our attendees with an all-in-one event location. ### 14. Fatal Flaws and Unethical Business Practices **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2021 **What do you like best about RingCentral Events?** The event framework itself is pretty good. Full featured and fairly easy to navigate. **What do you dislike about RingCentral Events?** The fatal flaw is that the whole registration and event access process is a hot steaming mess. This is in part because the UI designer is incompetent, and in part because Hopin uses its host customers to get Hopin customers, which is a questionable practice in itself. But the flagrantly unethical business practice is, without the host's permission, they survey the customers about the event. The host has no say on the content of this survey, and the results are not shared with the host. I can't even believe this. The host is paying Hopin, and Hopin is evaluating the host. The host should be evaluating Hopin, and that is what I am doing here. I will never use Hopin again, and I hope this review deters you from making the same mistake. **What problems is RingCentral Events solving and how is that benefiting you?** Online events are complex, and we have a constituency that is not sophisticated. Hopin's platform gave us a full-featured event platform that our users could navigate without too much difficulty. Its flexibility in changing the text of the various labels throughout the platform is exemplary. **Official Response from Veronica Covdy:** > Hi there, thank you so much for your feedback, it is incredibly valuable to us and we apologize the registration process was not up to our normal standards. Please know, trust and safety is our highest priority and we respect applicable privacy laws, including the European Union's General Data Protection Regulation (GDPR). We also take customer feedback very seriously and incorporate customer concerns into our product development process. The NPS post event survey is industry standard and provides you with valuable feedback on your event that you do have access to, here’s our documentation which provides more information for you to review: https://hopin.zendesk.com/hc/en-us/articles/4410215368340-Post-Event-Survey-Feedback-Report. We would love to help you access the report as well as connect with you overall on your experience, so please send a note to customermarketing@hopin.com so we can dig in further. - Veronica Covdy, Sr. Customer Advocacy Manager ### 15. Fun and Interactive **Rating:** 4.0/5.0 stars **Reviewed by:** Crystal S. | Senior Advertising Manager, Diversity Campaigns, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2021 **What do you like best about RingCentral Events?** There are many more features and breakouts than can be done on other platforms such as Zoom and Google Meet **What do you dislike about RingCentral Events?** It can sometimes get complicated and overwhelming especially for users and hosts that are new to the platform and do not explain the platform ahead of time. **Recommendations to others considering RingCentral Events:** Really study the platform first or be sure to read instructions that may be provided by the host. **What problems is RingCentral Events solving and how is that benefiting you?** Problems Solved: The obvious problem of not being able to meet in person. Solving the issues of only have one form of communication within a platform. Benefits: Being able to do more than 1 thing at a time. Such as when attending a summit. Event hosts can reach a more diverse audience based on accessibilities, needs and wants. There is more than 1 way to connect with someone or an audience. ### 16. By far one of the best virtual events platforms we've used! **Rating:** 5.0/5.0 stars **Reviewed by:** ACEC-BC M. | Marketing and Communications Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2022 **What do you like best about RingCentral Events?** All in one virtual event! Registration, studio, streaming, chat, and so much more! Oh and they have the best onboarding team! **What do you dislike about RingCentral Events?** Lots of integrations to chose from (this is a plus), but most require paid subscription outside of hopin. **What problems is RingCentral Events solving and how is that benefiting you?** hosting virtual and hybrid events, conferences, and award gala. ### 17. Simple Anwsers to Ad Hoc Request **Rating:** 5.0/5.0 stars **Reviewed by:** Georgios K. | ChatBot Training Chapter Lead, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2022 **What do you like best about RingCentral Events?** The anwser to my question were direct and clear. **What do you dislike about RingCentral Events?** Nothing. Everything worked as expected.. **Recommendations to others considering RingCentral Events:** - **What problems is RingCentral Events solving and how is that benefiting you?** Payment clarifications and invoice issues with one event. It has given me all the info I needed to add the ticket event as a business expense. ### 18. Great platform to use and incredibly useful during Covid. **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda E. | Events Organiser, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about RingCentral Events?** It is really useful when connecting with people, and helpful in relaying my message. It has been a great tool to continue to remain active within my community during Covid. **What do you dislike about RingCentral Events?** The functionality can be pretty challenging to use on occasion. Getting back to the 'home' screen was confusing as a user, and it could be navigated more easily with more apparrent buttons. **Recommendations to others considering RingCentral Events:** I would recommend taking some time to navigate the site before attending an event to get familiar with the platform to ensure your experience is positive during event-live. **What problems is RingCentral Events solving and how is that benefiting you?** We are continuing to make connections outside of our average reach which has been helpful, especially during times of uncertainty. Connecting with our audience and spreading our message is of the utmost importance. ### 19. Incredibly easy to use as a producer and guest. **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2022 **What do you like best about RingCentral Events?** Hopin was incredibly easy to use as both the event producer and guest. There were so many features that were built in that allowed guests to easily engage and interact with each other. It was a breeze after years of learning new virtual platforms. **What do you dislike about RingCentral Events?** There were a few features that we weren't able to customize at this time, but sounds like they are on the roadmap for future iterations of the platform. **What problems is RingCentral Events solving and how is that benefiting you?** We are always trying to create those moment of engagement for guests and attendees in this virtual world, and this platform really helped us accomplish those goals. **Official Response from Veronica Covdy:** > Thanks so much for your positive feedback, Kelly! We're so happy to hear you had a great experience :) - Veronica Covdy, Sr. Customer Advocacy Manager ### 20. So intuitive and easy to use, especially for smaller organizations **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about RingCentral Events?** The platform is extremely intuitive and very easy to use. We are a small non-profit organization and we just hosted our scientific conference on the platform. Over the course of five months, we set up our event and it was so easy to use compared to other platforms I had tried out. We were on the Starter plan, which was perfect for our budget. We were able to utilize the Expo section for our poster presentations and it came out looking better than many other events I have attended. **What do you dislike about RingCentral Events?** We had some registrants that needed invoices or statements re-sent to them and I had to go through Stripe to do it. That wasn't good enough for some of the international participants, so I had to manually create receipts. There is a slight learning curve for participants and we had to do a lot of coaching to help everyone. Having to obtain a Hopin login might have been the most confusing piece for participants. **What problems is RingCentral Events solving and how is that benefiting you?** We were hoping to do an in-person event, but went entirely virtual and Hopin was perfect. Participants loved the networking section for facilitating one on one conversations. For the price, I'm not sure why anyone else would use a different solution? ### 21. Amazing Customer Support! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about RingCentral Events?** Honestly what makes Hopin so great is their customer service. I've dealt with multiple representatives and they all have been so helpful and THOROUGH in answering my questions when I didn't know how to do something. We also like many of the features and integrations it has. **What do you dislike about RingCentral Events?** There is a learning curve which is why I had to reach out to support so often. It wasn't clear how things work together or how to apply my specific use cases. I like for systems to feel intuitive and Hopin did not feel that way initially. THANKFULLY their support team is amazing and explained every detail of my question so now I know how to better use the system for what I am wanting to accomplish. There are also features they are lacking where we need to have multiple event organizers but it makes no sense for us to have a higher tier plan because our events are small. So use the system causes us to always have someone from our team start an event when we rather have our facilitators start the event on their own (like being an Alternative host on Zoom). We also really don't like that there is limitations on how many participants can be on video. Our events are small but we have more than 20 participants that need to be in video during the event. So this is another inconvenience for our team and why we still use Zoom for those events **Recommendations to others considering RingCentral Events:** Reach out to their support to see if they meet all of your use cases. **What problems is RingCentral Events solving and how is that benefiting you?** We needed an event solution because Zoom has many limitations. For example we need the ability to send reminder/follow up emails to an event that allows participants to be on camera/unmuted. We can't do that with Zoom Meetings and Zoom Webinars doesn't allow participants to be on camera. We also really wanted branded events pages for our client events and our own company events. We have very specific needs and Hopin was one of the only event companies that was able to fulfill most of our needs (except for the two major parts noted in dislikes) ### 22. Great platform and fantastic support team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about RingCentral Events?** The platform's user-friendliness and functionality, specifically the virtual expo. The backstage was also very easy for speakers to use. HopIn's support team is excellent! **What do you dislike about RingCentral Events?** It was a little difficult getting started alone by reading the documentation; there is a lot of information and small details hidden in the training guides, so the time commitment to get step up was slightly longer than expected. **Recommendations to others considering RingCentral Events:** Make sure you have the time to go through all the learning guides and documentation. **What problems is RingCentral Events solving and how is that benefiting you?** We needed a simple, professional-looking tool for our event ### 23. Best experience virtual **Rating:** 5.0/5.0 stars **Reviewed by:** Jerry C. | consultant, Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2022 **What do you like best about RingCentral Events?** The best is all the options that they have, as a virtual platform, in this times, are very useful and easy to use. Incorporate events, meetings with the extra of the networking 1a1, etc. **What do you dislike about RingCentral Events?** The compatibility with portable devices, sometimes people, enter with phones or tablet, and not get the best experience that offers the platform, they have to download an app, but its not too easy when the people are old. **Recommendations to others considering RingCentral Events:** It's very intuitive, but in our case, we do a video to explain the functionality of the platform, be careful with the use of the platform with portable devices. **What problems is RingCentral Events solving and how is that benefiting you?** Create an event with more than 10k people; other platforms do not offer that, with this kind of guaranty. Create rooms simultaneously and stream in high resolution. ### 24. Okay, but with issues **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about RingCentral Events?** It seems to be technically a good platform. I have not experienced any buffering while attending a session. Audio and video feeds were clear. I would put the streaming quality on par with other vendors in the same genre. **What do you dislike about RingCentral Events?** The process of signing up for a session was where I had my biggest issue. It would ask for the same information twice in the same form. And the company support system blamed the webinar content host. **What problems is RingCentral Events solving and how is that benefiting you?** The issues I have had were detailed above. The process of registering for a webinar/meeting was not a good user experience. The fact that I was able to attend and obtain the information from the content provider, I would say that I received a benefit from its use. **Official Response from Veronica Covdy:** > Hi there, thanks for taking the time to share your feedback! It's great to hear that you had 0 technical issues and that you enjoyed the session content. The issue you mentioned with duplicative form fields is unfortunately outside of our control. Event organizers have the ability to add custom form fields that are intended to gather more info about attendees that are not captured through Hopin's standard fields. We are not able to remove form fields on an organizer's behalf but we do apologize for this leading to an unpleasant experience. I have flagged this with our Product team and we are adding in-product guidance for a more intuitive organizer experience to avoid creating duplicative fields. Hope to see you at a future Hopin event! - Veronica Covdy, Sr. Customer Advocacy Manager ### 25. Not just the platform but the overall customer experience with everyone on the team is flawless. **Rating:** 5.0/5.0 stars **Reviewed by:** Boris H. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about RingCentral Events?** The options for customization (even though only in the paid version) + their account management skills and how much they truly care about the customers. **What do you dislike about RingCentral Events?** There are some features still missing that are crucial for any event (speaker evaluation, for example) but I am sure they know and are working on it. **What problems is RingCentral Events solving and how is that benefiting you?** Our whole event - the biggest presentation skills conference in the world - Present to Succeed is utilizing and possible because of Hopin. ### 26. Great, but could be improved **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about RingCentral Events?** The possibility to host different events at the same time. It would be better if there could be two webinars going on at the same time too. **What do you dislike about RingCentral Events?** Mostly, that you cannot add a Facebook Pixel and that in the networking area there is no possibility to speak with a selected person, but just a random one. Other minors adjustments can be made but they do not impact as much as these two. The double chat for event/sessions is quite confusing too. I'd like the possibility to do the same things that can be done in Streamyard on Hopin itself, like having 2 people on screen. Video-sharing did not work well as it kept lagging. **What problems is RingCentral Events solving and how is that benefiting you?** The 2 big problems we've found are all connected with the registration process: - The inability to confirm the email address for attendees "pending" - The inability to change a registrant's email address ahead of the event ### 27. Hopin is an easy to use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Laraine D. | VP of Marketing and Events, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about RingCentral Events?** Hopin is easy to use to set up your event. It's easy to add speakers and easy to set up ticketing. We have used Stripe for ticketing with past events. We tried another platform and it was very confusing - I'm not a programmer, I need easy. **What do you dislike about RingCentral Events?** Some companies block attendees from using Hopin and they couldn't log on. We didn't know which ones until the event started, and then it was too late. We need to give corporate attendees specific instructions to provide to their tech people. **Recommendations to others considering RingCentral Events:** Hopin is an easy-to-use online platform for virtual events. **What problems is RingCentral Events solving and how is that benefiting you?** When Covid shut all in person events down, Hopin was a lifesaver for virtual events. We were able to continue our conferences virtually. We had a successful 2020 and 2021. ### 28. Great tool for our online event **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea C. | Growth Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about RingCentral Events?** Hopin allows us to run our event mostly smoothly. There are great built-in functions, such as the randomized pairing for our networking portion, which is very useful and easy to use. **What do you dislike about RingCentral Events?** The only element we wish would be different is to potentially have a certain level of "live support" during our events - would it be live chat or a number to call. Sometimes we've run into issues which could've benefited from a quick and prompt answer for our customers' experience. **What problems is RingCentral Events solving and how is that benefiting you?** Our events need to have a randomized pairing to be beneficial for our customers - hopin allows us to do this, which creates a seamless experience for them. A one "stop shop" like hopin allows us to have events with depth without having to switch platforms. **Official Response from Veronica Covdy:** > Hi Andrea, It's great to hear that you had a positive experience with Hopin! Just so you know for future events, live chat is available for organizers on the lower left side of the screen (blue "chat" button). When it's not live, it will be labeled "support". You should see this option whenever you are logged in. If you have any other questions or issues, please don't hesitate to reach out to our wonderful Support team at support@hopin.to. - Veronica Covdy, Sr. Customer Advocacy Manager ### 29. Incompatibility issues **Rating:** 2.5/5.0 stars **Reviewed by:** Bob A. | Founder and Chief Outcomes Officer, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2020 **What do you like best about RingCentral Events?** The concept is good in parts, but the execution leaves a lot to be desired **What do you dislike about RingCentral Events?** Incompatibility with latest versions of Apple operating systems **Recommendations to others considering RingCentral Events:** Unless you expect all users to be on Windows, I'd give it a miss **What problems is RingCentral Events solving and how is that benefiting you?** I hoped it would allow me to participate as a speaker in events, but the platform isn't up to it ### 30. Truly disappointing after past event success **Rating:** 0.5/5.0 stars **Reviewed by:** Ivan C. | Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about RingCentral Events?** Hopin has a rich feature set compared to well...Zoom. We just hosted our third event with close to 500 RSVPs, and it gave us the ability to have the main stage, separate breakouts, Expo area, etc. **What do you dislike about RingCentral Events?** We hosted two previous events (Dec 2020 and March this year) on Hopin. Even though it was a learning experience for us, Hopin was terrific in terms of the registration process, configuring it for the events and the attendee experience. For this reason, we didn't anticipate the issues with our event a fortnight ago. 20% of our RSVPs never managed to complete the now-different registration / authentication process--our marketing hard work was wasted. We had set up different ticket categories and many of our attendees got complimentary admission. Yet when they clicked on their email link (virtual ticket) the day of the event to join, it took them to the registration screen and people were asked to pay or re-register. So we lost more RSVPs. A lot of angry guests. Never again would we risk our guest experience and company reputation on such a poorly unreliable platform. All those features during an event are irrelevant if there's so much friction for interested guests to join. Maybe it's us but the poor labelling of buttons and the registration/sign-in was a big let down. **What problems is RingCentral Events solving and how is that benefiting you?** We were aiming to host a virtual event with a more feature-rich platform than Zoom. Hopin is fine once a guest "get in", but all the friction stopping our contacts from getting there makes it a poor choice. **Official Response from Veronica Covdy:** > Hello Ivan, I'm so sorry to hear that you experienced unanticipated issues with our new registration process. Our Product team is actively working on resolving these bugs. If you have a moment, please send a note to customermarketing@hopin.com so I can look into this further. I'm curious if you had Customer Success support before and during your event, or if you relied on our Support team. In any case, we'd appreciate the opportunity to set you on a better path. We have significant improvements to our registration process coming in the next few months so we do hope you'll give us a second chance. - Veronica Covdy, Sr. Customer Advocacy Manager ### 31. A great virtual platform for replicating in-person conferences **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2021 **What do you like best about RingCentral Events?** I love the ability to create and run multiple rooms ("stages" or "sessions") simultaneously. This has allowed our company to replicate the experience of having multiple speaker panels running at the same time that attendees could choose between. The "expo booth" area is also a great virtual equivalent of real life expo booths or a table fair, where representatives of businesses and organizations can interact directly with interested attendees. Stages, sessions, and expo booths all feature the ability to screen share or share a video source, which is very useful for presentations. They all also include a Q&A feature. **What do you dislike about RingCentral Events?** Though there is an ability to list accounts as "moderators," some features, such as chat moderation, are limited instead to "organizers" (accounts that have access to the back end of your Hopin event). It would be helpful if moderator accounts could use some of these simple moderation tools. Additionally, the ability to receive daily reports of event registrations does not exist at this time. This would be very helpful both for organizers and for any third parties that want quick, consistent updates on registration numbers. Finally, though you can broadcast into "Stages" from an external source using a stream key and RTMP, this feature does not currently exist for "Sessions," which would be very helpful when mixing and branding your show. **What problems is RingCentral Events solving and how is that benefiting you?** Hopin's virtual event platform allowed our organization to organize multiple conferences and events online that would not have been possible in our state at the time due to COVID restrictions. Taking COVID out of the picture, hosting our events on this online platform also allowed us to broaden our audience to include attendees from outside of our city, state, and even our country. ### 32. Excellent, intuitive, exactly what we needed **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about RingCentral Events?** Sessions and Networking were exactly what we were looking for to provide added engagement for our attendees. We used 'sessions' as roundtables for intimate discussion where attendees could choose which table they wanted to visit. While we used "networking" for adventurous attendees that wanted to be paired with another attendee randomly. Very intuitive platform from the attendee/participant experience, and easy to set up from the Organizer perspective. Really like that there is Event Chat, Chat for Stage, and Chat within in session. The automated emails and ability to customize them was enormously helpful. The learning curve was minimal on the organizer side, setting up an event was fairly straight forward. When we used it they had not yet purchased Streamyard, so we had some hiccups streaming in our live speakers from different locations, we used Hopin in October 2020. They were/are rolling out SO many added features, I'm jealous we didn't get to use them. If/when we need to do another virtual conference, Hopin is DEFINITELY my go to. **What do you dislike about RingCentral Events?** I wish we could customize the layout of the event site more, making it more dynamic, like a full event sight/website. Like using a SplashThat event site, and Hopin functionality. **What problems is RingCentral Events solving and how is that benefiting you?** Participant engagement - networking, and the ability for attendees to jump into Sessions of their choice (we set them up as "round tables" for more intimate discussion, organized by topical themes, so attendees could "sit" at a table of their choice for conversation relevant to what they are interested in. We had a "Host" at each "Session" to assist attendees, use conversation prompts, and help get and keep dialogue going. ### 33. good, but sometimes it tries too hard to do everything **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Dairy | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2022 **What do you like best about RingCentral Events?** The stage area is simple and easy to use **What do you dislike about RingCentral Events?** The login process for presenters, and or returninng to the stage from a breakout session **Recommendations to others considering RingCentral Events:** it is good, but sometimes it tries too hard to do everything **What problems is RingCentral Events solving and how is that benefiting you?** live conferencing ### 34. Probably the only choice for serious event virtualization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about RingCentral Events?** The stability is in its own level when it comes to global events. Easy event configuration and simple, yet quite powerful front-end with plenty of features guarantee us, as an event agency, great tools for event management. **What do you dislike about RingCentral Events?** Pricing may be a bit steep for some event strategies. Although features are released regularly, some essential aspects, like customizations and team management, are still a bit too light. **Recommendations to others considering RingCentral Events:** If you are looking for a stable and feature-rich platform for your events, Hopin might be just the choice for you. **What problems is RingCentral Events solving and how is that benefiting you?** The event market has changed for good, and Hopin helped us create a new profitable international business. Hopin team is responsive and they really care for the agency community, which allows us to learn, co-operate and profit. ### 35. Hopin helped us keep our momentum during Covid **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about RingCentral Events?** We liked the ability both to have information available in the Expo Booths throughout, as well as the ability to interact, particularly in Networking. As many of our members, but not all, know each other, Networking was a delightful way to chance upon an old friend or meet a new one. When we were looking for an online virtual event solution, we were dismayed by the cost of many services, geared to corporations with deep pockets. We were thrilled that Hopin had an option which allowed us as an all-volunteer, low-budget, non-profit, many of the same features as the expensive plans. Truly, we thank you for this. *Please note that our organization has no paid employees. We just celebrated 90 years, with members in 32 countries on six continents and have been an ECOSOC recognized NGO since 1995. Our volunteer board and teams have always worked virtually and previously sent representatives (at their own expense) to an annual in-person meeting but we are thrilled that we can now provide programming to other members. **What do you dislike about RingCentral Events?** Our members struggled in the beginning as it did not just "work" for most of them. We spent a lot of time having them install/update Chrome, close open windows, refresh/reload/restart, etc. Many did not like that only 20 could be on screen in sessions, having gotten used to Zoom (but in the end, everyone recognized that people on the extra Zoom screens weren't being seen either.) We have had trouble with registration as well, with some people getting stuck in "Pending" purgatory. **What problems is RingCentral Events solving and how is that benefiting you?** Hopin was a wonderful solution for our non-profit when Covid hit. For our first canceled meeting, we had scheduled several nights of Zoom/Google Meet sessions which were not an ideal conference substitute. We also faced great difficulty incorporating our written materials. Once we found Hopin and realized that there was a plan that non-profits could afford and that our volunteers could figure out, we were able to re-design our conference formatting to include all of the content and have a genuinely interactive element. Every time we've scheduled a new event, Hopin has surprised us with improvements, making the platform even more attractive. We are a 100% volunteer organization and although we were having yearly meetings, only a fraction of our members attended, because of cost and time commitment. Hopin has allowed us to reach more people because it is virtual. We will be going back to in-person annual meetings, but we will be programming more virtual events throughout the year, which also solves the problem of not having to try and cover all of our activities in one in-person meeting. ### 36. A support lacking early product presenting itself as a professional solution **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about RingCentral Events?** It looks nice enough (little to no visual customization possibilities tho). Integrations are nice, I guess. But most are limited to a tab that gets crowded easily. Picture-in-picture is nice but it's ridiculous that it does not apply elsewhere, same as StreamYard support. Some (like 5%) parts of the site have deep links you can bookmark for easy access. For the rest you are always 5 or more clicks away. **What do you dislike about RingCentral Events?** Where to begin: The rate limits, the double registration requirement (you pay hopin to access your clients\attendees data), misleading features like "Early Access," questionable UX choices, incomplete multilanguage (Spanish) translation. Core processes like ticket creation, attendee registration, scheduling, expo booths, accessing analytics and recordings are tedious and painful, full of redudant steps. Instructions lack clarity and consistency. Networking is a joke. (Much better, clever, less resource-intensive tools are available) Infuriating lack of analytics for most plans, interface probably won't be better for plans above Growth. All you get is CSV files missing key engagement analytics. Free tools like Facebook do it much better and don't cost $900 USD/mo) Documentation seems OK but support staff is not knowledgeable about it. We endured lots of hours figuring out errors which by the way are not even listed sometimes. The automated email with links to vaguely related documentation are a slap in the face (ever heard of Google?). I'm not done but my time is. **What problems is RingCentral Events solving and how is that benefiting you?** I just want a place where people can gather and connect around live and recorded streams with marketing elements. Any section or place should let me build it easily, intuitively and centered around my goals, be it awareness, conversion, customer success or anything in between. It's a great disappointment that hopin could not be further from that. **Official Response from Veronica Covdy:** > Hi there, we are disappointed to hear that you've had a negative experience with Hopin and take feedback like this extremely seriously. I'd love to better understand the shortcomings you've mentioned and identify a solution that gets you on a better path to success. We have tons of documentation and courses to educate our customers on how to use Hopin, along with a world class Support team that's available 24/7 to answer any questions or help troubleshoot issues. Can you please send me a note to customermarketing@hopin.com so that we can investigate your experience further? Looking forward to hearing from you. - Veronica Covdy, Sr. Customer Advocacy Manager ### 37. A solid platform for large virtual events **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about RingCentral Events?** Hopin scales well for large events. We haven't experienced issues of lag or our events crashing and have had between 500-1000 attendees for our largest events. Their customer support has always been on hand to help us out. **What do you dislike about RingCentral Events?** The back end can be buggy. Often we have had issues with speakers joining due to an issue on the Hopin side and we had to make creative workarounds at the last minute (e.g. having our keynote speaker join a Zoom call, then screensharing that Zoom call within the Hopin platform). We have added Moderators on the back end who then end up being deleted, and we find out at the last minute when they don't have the permissions they were expecting. We also wish that there is a better interface for attendees to connect one-on-one via direct chat and/or video chat. The Networking section is nice but serves a very specific purpose. Roundtables would be nice as well - we noticed Hopin changed their Breakout Sessions logo to look like they are roundtables, but they are still the old Breakout Sessions, the one difference being you can now see how many attendees are in the session (but not who is in the session, as is the case for many other platforms). **Recommendations to others considering RingCentral Events:** Hopin works if you need a basic virtual platform that scales well. **What problems is RingCentral Events solving and how is that benefiting you?** We were able to scale our virtual events, which used to be in-person pre-pandemic, and keep this opportunity open for our population of students. **Official Response from Veronica Covdy:** > Hi there, we truly appreciate the valuable insights you've shared. We apologize that you've experienced some issues with speakers joining your event and permission settings. If at any point you run into these issues again, our Support team is available 24/7 to help troubleshoot during your event. I've also surfaced your feedback to our Product team who confirmed that the roundtable experience is front of mind on our roadmap. If you have any other information to share about what would make this feature the most valuable for you, please send me a note at customermarketing@hopin.com. - Veronica Covdy, Sr. Customer Advocacy Manager ### 38. Hopin's platform has improved **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about RingCentral Events?** They are slowly improving some of the things that I've had issue with in the past. Being able to link it to Cvent and have the two platforms talk to each other is great and very useful. I like the various integrations that they are rolling out. **What do you dislike about RingCentral Events?** The emails to attendees have a tendency to get stuck in their spam folders so I have to field a lot of questions from attendees that cannot find the link. The log in process is also an issue for a lot of attendees. For some reason the "forgot password" is not an option on a lot of log in screens and we get a lot of complaints from attendees about that. For the Magic Links, it would be great if you could sort people and also mark them as invited if they were invited using a different method than the Hopin invitations. **Recommendations to others considering RingCentral Events:** It's a platform that is continually improving and introducing new features. They do take your feedback and make adjustments. I think it will only continue to get better with time. **What problems is RingCentral Events solving and how is that benefiting you?** We just used the Kahoot integration for a meeting and that was great. It helped us pull off a great Trivia session that we were struggling with figuring out the best way to execute. ### 39. Your only limit with Hopin is your imagination! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about RingCentral Events?** This is a very easy platform to create and launch an event. All of the tickets sales, messaging, and technology work together flawlessly. Plus, your main stage is powered by Streamyard, which, in itself, kicks butt! **What do you dislike about RingCentral Events?** There is some duplication with combining registered users with speakers. You can manually create a speaker profile, but if that user creates a profile, they are not automatically linked. You have to comb through each speaker and registrant to merge all of the records. I'm also not crazy about the way this scales from one user to 5. There is a significant increase in the price per registrant, which would limit my ability to scale with this platform. **What problems is RingCentral Events solving and how is that benefiting you?** Hopin crushes the ability to launch a conference for someone who has very little experience. Anyone can set up an event and run it l ike a pro. It is one of the best platforms out there! ### 40. Great budget friendly option for full feature conference platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2021 **What do you like best about RingCentral Events?** The various sections of the platform broken out into stage, sessions and expo. The networking feature is also great as it allows attendees to see one another face to face. Simulating an in-person-style event. **What do you dislike about RingCentral Events?** I'm not too fond of the inability to use a pre-recorded video for a session. Presenters sometimes prefer playing their video and answering questions live at the end of the session. I know the workaround here is to have the presenter share their screen, but it is preferable not having to rely on the presenter for streaming. Or they cannot be present for their session but want to participate. Also, I don't particularly appreciate that the recordings do not have a shareable link. You can only download the recording and then have to host it elsewhere for on-demand streaming. **What problems is RingCentral Events solving and how is that benefiting you?** We can still host our annual conference that has been in-person only. It has been valuable in saving money as there are no costs for venue, food and other in-person costs. We reached a larger audience and invited speakers from all over without the hassle or added cost of travel. ### 41. Long-time User **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about RingCentral Events?** As a customer of a year and a half now, we have produced multiple virtual and hybrid events via Hopin. The reason we continue to use Hopin as our virtual platform is because of how user friendly it is from an attendee standpoint. Everything is very straightforward and we run into very few technical issues with attendees. And as far as programming, it is pretty straight-forward as well. **What do you dislike about RingCentral Events?** The one thing that made our lives so much easier as planners, was the Magic Link feature that allowed us to upload an attendee list to the system, then download that list that included the magic links so that our clients could send the links out via Mail Merge with the third-party email provider of their choice. Hopin no longer will provide that list of links due to a security risk, but it is still the number 1 feature that I would like to see back. The only other thing that I do not like about it is the inability to order speakers within the agenda and on the registration page - you have to load them in the reverse order that you would like for them to show up. **What problems is RingCentral Events solving and how is that benefiting you?** We have utilized Hopin to solve the Covid-19 crisis within the live events industry. We've also been able to implement hybrid events so that people who are not able to make it in person, have the ability to join the event virtually. There are many networking and socializing opportunities within the platform. ### 42. Not perfect, but good virtual alternative to real workshops! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about RingCentral Events?** Hopin creates a stage, sessions, and expo booths, which mimics real-world workshops and seminars. It has an excellent broadcast platform. **What do you dislike about RingCentral Events?** The Back end needs improvement - like setting up for sessions and expo booths before the event start. They have not done this at all. **Recommendations to others considering RingCentral Events:** When you plan your event, know that you cannot create a separate time for early entry into the event to setup for booths and sessions, this is the single biggest mistake they have not managed. I have to create an early time for the event, and use another platform (Meetup or Eventbrite) to invite people for the exact start of the event, and have an hour earlier for Hopin for organizers to enter the platform. This sucks for viewers because they have to register twice. NOT IDEAL. **What problems is RingCentral Events solving and how is that benefiting you?** The problem of delivering a traditional in-person event. Hopin has made the online experience close to real. ### 43. Senior Marketing Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2022 **What do you like best about RingCentral Events?** Hopin was easy to set up on the backend. Our attendees had minimal issues registering/logging into the platform for the event. The experience opportunities during the event were great - between integrations (like slido for trivia & syncwords for language closed captions) and the networking space, our attendees had the opportunity to engage in more than just our content. **What do you dislike about RingCentral Events?** I'd recommend the following feature improvements to increase attendee experience: -Ability to thread in chat -More reactions (i.e. smiley faces, fire, celebration, etc) -Ability to have unique kickback emails per ticket type (after registering) -Ability to customize mid-event survey (and/or ability to turnoff) -Ability to customize end of event survey (thank you for the current abilit to turnoff) -Ability to drop in movie file on reception page (vs. using a video hosting platform) **What problems is RingCentral Events solving and how is that benefiting you?** I've only hosted one event on the platform so far. However, early feedback from my attendees and team are positive. The ability to have more engagement is key! ### 44. Hopin can take your digital events to the next level but still has work to do **Rating:** 4.0/5.0 stars **Reviewed by:** Samuel R. | Chief Impact Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about RingCentral Events?** The networking functionalities, wether it's one-on-one or the scheduling meetings functionalities are VERY important for users/organizers. I also like the branding customization as well as the easy navigation of the design/interface. **What do you dislike about RingCentral Events?** I was very disappointed (and I still I am!!) with the severe lack of ADA functionalities. It was a big issue in our event and as someone hard of hearing I don't have a choice but to take these issues very seriously. Despite bringing this up numerous times to several people at Hopin, and participating in a case study, filling out these surveys, i still don't feel like I have received an adequate response and the more time goes by the more unlikely i am to recommend Hopin in the future. Also, we experienced several glitches as it pertains to DM functioanlities, and messages missing from the phone vs computer. Most concerning, all of the messages disappear after the event is over and Hopin never gives a warning to either the organizers nor the attendees. We got a lot of messages after the event ended from users who were concerned because they had lost all of their messages... **What problems is RingCentral Events solving and how is that benefiting you?** Problems: - We can bring everyone together in a virtual event for several days without having to rely on several multiple links. Benefits: - Easiness to network and have customized relational links ### 45. Our audience was impressed and engaged with the Hopin platform. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about RingCentral Events?** There are a lot of engagement opportunities for event participants. Streamyard was a cool production tool. Registration and ticket sales were easy. **What do you dislike about RingCentral Events?** Hopin and Streamyard are not entirely integrated yet: issues getting speakers into the backstage, issues playing video, speakers can't see Q&A, chat vs. comments **Recommendations to others considering RingCentral Events:** Don't go for the less expensive plans if you're a first-time user. You will need better support. **What problems is RingCentral Events solving and how is that benefiting you?** We need to reach people across the province from one location - doing that virtually is perfect. We're working to build awareness - the virtual conference ### 46. Power yet Simple Event Platform Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Leslie G. | Director of Conferences & Convenings, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about RingCentral Events?** I like the user interface of Hopin, it has a clean modern look that is easily accessible from the browser and mobile devices. You are able to create really visually attractive layouts for your events given the design of the platform **What do you dislike about RingCentral Events?** I'm not crazy about the magic link system if you decide not to use Hopin for your registration using the magic links can become cumbersome **What problems is RingCentral Events solving and how is that benefiting you?** We use Hopin to solve our problem of not being able to produce our annual conferences as Live events during the start of the pandemic. We realized the benefit of being able to have attendees who never attended our conference before get a chance to experience it. ### 47. Making DIY Online Events Accessible **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about RingCentral Events?** I love the self-guided element of Hopin, as well as how user-friendly it is. As a team that was new to organizing online events, we were able to put together a pretty seamless, professional conference. Also a big fan of the new customizable landing pages - this is a HUGE upgrade from Hopin's standard plan a year ago. **What do you dislike about RingCentral Events?** The features we would still love to see added on Hopin are: 1) a way for speakers to have more facilitation control, i.e. sending participants to breakout rooms during sessions, and 2) the option to toggle on audience audio/video for Q&A with the main stage - our speakers expressed that this would have made the presentation feel more natural and engaging for them. **What problems is RingCentral Events solving and how is that benefiting you?** With Hopin, we are able to continue to bring our large community together in a safe and accessible way. Even as we shift back to a hybrid event model, Hopin is a great way to continue to open up elements of the event to folks who cannot travel or gather for a variety of reasons. It allows us to focus on what we do best - coming up with systems thinking solutions to complex global issues! ### 48. Worked well with a good price point and could be amazing with a few improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about RingCentral Events?** The platform is easy for attendees and fairly easy for speakers. It looks nice and is constantly improving. It also allows us to do a virtual conference, including allowing vendors to set up booths. It's a really great alternative for virtual events. **What do you dislike about RingCentral Events?** For this event, we used the Streamyard backstage and multiple stages. However, each stage needs an admin to push speakers live and there's no moderator option. So we had to make our stage hosts (moderators) platform admins which was a security and administrative concern. Also, I couldn't edit the recordings within Hopin so we aren't able to release them internally as hoped and will have to download and push them to our YouTube channel. **Recommendations to others considering RingCentral Events:** They're a good price point, especially for non-profits and their customer support is fantastic. They've been very responsive to feature requests and are always rolling out improvements. **What problems is RingCentral Events solving and how is that benefiting you?** In 2020 we had to cancel our events as they had always been in-person. However, we found Hopin in late 2020 and have now been able to do two virtual events that instead of a small local audience, we were able to have unlimited attendance numbers, more sponsors, and reach a global audience. ### 49. Amazing Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon F. | Director of Global Events, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about RingCentral Events?** The product is very intuitive and easy to navigate. **What do you dislike about RingCentral Events?** It can be a little overwhelming at first, but after you play around with it you will be just fine. **What problems is RingCentral Events solving and how is that benefiting you?** We are able to save a ton of money on travel by delivering production quality events online. We are way more productive as we eliminate the need for travel days. ### 50. Hopin is one of the best solutions for conferences and fairs. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephan P. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about RingCentral Events?** The grade of customizability, the variety of formats supported by hopin, and the capability to integrate tools like Menti, Slido, Miro. **What do you dislike about RingCentral Events?** The pricing in some aspects. Some enterprise features would be beneficial for business plans, and it would be much better to have the pricing more modular. **Recommendations to others considering RingCentral Events:** Do your first steps together with a professional partner. **What problems is RingCentral Events solving and how is that benefiting you?** We manage many online events for and with customers who have not been very familiar with online events before. It is excellent if you are going to take former offline events in the virtual world. In my opinion experiences are as close as possible to congresses on site. ## RingCentral Events Discussions - [there is a new version of hopin in the next days ?](https://www.g2.com/discussions/there-is-a-new-version-of-hopin-in-the-next-days) - 2 comments, 1 upvote - [How do you access recordings of past sessions?](https://www.g2.com/discussions/how-do-you-access-recordings-of-past-sessions) - 2 comments, 1 upvote - [What is the best way to set a booth on HOPIN?](https://www.g2.com/discussions/what-is-the-best-way-to-set-a-booth-on-hopin) - 1 comment, 1 upvote - [I](https://www.g2.com/discussions/i-041e3788-cdd4-4479-b468-f16129a0c809) - 1 comment, 1 upvote - [How do I drop in a Virtual Background if a Participant doesn't have a Green Screen. OR if they are in a Session, where that's not even an option](https://www.g2.com/discussions/how-do-i-drop-in-a-virtual-background-if-a-participant-doesn-t-have-a-green-screen-or-if-they-are-in-a-session-where-that-s-not-even-an-option) - 2 comments, 1 upvote - [View RingCentral Events pricing details and edition comparison](https://www.g2.com/products/ringcentral-events/reviews?page=6&s=search_term_string§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+02%3A21%3A15+-0500&secure%5Bsession_id%5D=b5a11ef6-d3ba-4247-9682-e08fd57416c2&secure%5Btoken%5D=54c3a18d1955a1d01c5a266052bc0f46d0f444bc82d5f5b1de48646279bc7c28&format=llm_user) ## RingCentral Events Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Captello](https://www.g2.com/products/captello/reviews) - [Conferences i/o](https://www.g2.com/products/conferences-i-o/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Interprefy](https://www.g2.com/products/interprefy/reviews) - [Kahoot!](https://www.g2.com/products/kahoot/reviews) - [Kumospace](https://www.g2.com/products/kumospace/reviews) - [LiveVoice](https://www.g2.com/products/livevoice/reviews) - [Marketo-Based Systems for Growth-Driven Marketing & Sales Teams](https://www.g2.com/products/marketo-based-systems-for-growth-driven-marketing-sales-teams/reviews) - [Mentimeter](https://www.g2.com/products/mentimeter/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Miro](https://www.g2.com/products/miro/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Snapbar](https://www.g2.com/products/snapbar/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [VSpace](https://www.g2.com/products/vspace/reviews) ## RingCentral Events Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Host Tools** - Branding - Role-based Access - Recording **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management **Administration** - Event Configuration - Event Marketing - Speaker Access and Control - Advanced Reporting **Planning** - Promotion - Registration - Candidate information - Scheduling **Event Networking** - Meeting Scheduling - Integration / APIs - Virtual Networking - Communication Tools - Attendee Profiles **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Mobile Event Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Attendee Tools** - Registration - Attendee Live Chat - Polls and Surveys **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Virtual Experience** - Virtual Lobby - Built-In Webcasting - Webcasting Integrations - Session / Agenda Management - Live Streaming & Recording - Registration & Attendee Management - Event Setup & Scheduling - Branding & Customization - Interactive Speaker / Moderator Controls **Event Experience** - Multiple devices - Attendee tracking - One-on-one chats - Live broadcasts **Event Intelligence** - Meeting Reports - Prospect Intelligence - Lead Capture - AI-Powered Matchmaking **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Event Operations** - Site selection - Supplier procurement - Hotel and transportation planning - Staff management - Budget management - Session scheduling - Speaker submissions - Exhibition management **Post-Event Tools** - Event Analytics - Attendee Reports **Registration** - Event creation - User registration process - Mobile check-in **Engagement** - Online Event Agenda - Interactive Content - 1:1 Networking - Exhibitors/Sponsorships - Gamification & Incentives - Real‑Time Interaction Tools - Networking / Matchmaking **Administration** - Analytics - Custom branding **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys **Integrations** - Social Media Integration - Software Integrations **Generative AI** - AI Text Generation **Agentic AI - Event Networking and Matchmaking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management **Agentic AI - Webinar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Virtual Event Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Administration / Support - Virtual Event Platforms** - Role‑Based Access & Permissions - Security & Compliance **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Insights & Scale - Virtual Event Platforms** - User Capacity & Reliability - Analytics & Reporting ## Top RingCentral Events Alternatives - [vFairs](https://www.g2.com/products/vfairs/reviews) - 4.7/5.0 (1,714 reviews) - [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) - 4.6/5.0 (1,057 reviews) - [Airmeet - Virtual Events & Webinar Platform](https://www.g2.com/products/airmeet-virtual-events-webinar-platform/reviews) - 4.6/5.0 (730 reviews)