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Ringba Reviews & Product Details - Page 5

Ringba Overview

What is Ringba?

Ringba is the industry-leading inbound call tracking and analytics platform for businesses, call centers and professional pay per call marketers. Get more ROI than any other platform with Ringba's real-time call routing, ring tree for calls and industry leading analytics. All without contracts, minimums, or overages. To learn more, give us a call at (800) 824-5000 or connect with our team at sales@ringba.com

Ringba Details
Discussions
Ringba Community
Languages Supported
English
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Product Description

Ringba provides call tracking to businesses, pay per call networks, brokers, agencies and performance marketers of all sizes.


Seller Details
Seller
Ringba
Year Founded
2016
HQ Location
Dover, Delaware
Twitter
@ringba
1,143 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®
Description

Ringba provides enterprise grade call tracking to businesses, pay per call networks, agencies and performance marketers of all sizes. We give our client's unparalleled real-time tracking and analytics like no one else in our industry. Our detailed reporting is designed for media buying, click arbitrage, and massive scale. All without contracts, minimums, or overages. To learn more, give us a call at (800) 8
4-5000 or connect with our team at sales@ringba.com


Adam Y.
AY
Overview Provided by:
Capitalist

Recent Ringba Reviews

Manuel F.
MF
Manuel F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Support is always very patient and helpful"
It's very convenient to work on, and when you don't know how to do something, support can either explain it or do it for you
RW
Ryan W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great Product, Even Better Support"
There is a lot to love about Ringba, but one of the most helpful things has been their easy-to-use support feature. Whenever I have a question abou...
Nathan E.
NE
Nathan E.Small-Business (50 or fewer emp.)
5.0 out of 5
"Ringba is unmatched"
Everything from tools to support is the best. I use it daily for my agency. I can initiate new campaigns with ease. It plugged right into our day t...
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Ringba Media

Ringba Demo - Dashboard
Navigate your Ringba portal with ease.
Ringba Demo - Reporting
Filter, group, sort, search, and drill into your data how and when you want with immediate results.
Ringba Demo - Insights
Get a complete overview of your performance metrics and call analytics data.
Ringba Demo - Interactive Voice Response (IVR)
Quickly build IVR menus and caller prompts with our intuitive drag-and-drop interface.
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Video Reviews

150 Ringba Reviews

4.9 out of 5
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150 Ringba Reviews
4.9 out of 5
150 Ringba Reviews
4.9 out of 5

Ringba Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RingbaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

Ringba has become my go-to solution for running my business, from call-routing to data recognizance and onward to keeping my business safe from predatory legal elements. Top that off with industry-leading support - I don't foresee switching to any alternative solution anytime soon. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Absolutely nothing yet. I've never had to wait more than 10 - 15 minutes for a support reply. Most of the time, it only takes a minute or two to get the help I need to fix any issues I might encounter. Mind you - these aren't issues with the platform but my own lack of knowledge to perform certain tasks. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Tracking inbound calls

Blocking at-risk calls

Call routing

Call recording

Passing data to call buyers

Gauging call quality

Onboarding call publishers effiicently Review collected by and hosted on G2.com.

Josiah Z.
JZ
Office Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ringba?

You can listen to the call recording as soon as the call is disconnected, and it tracks the calls and call times for you, making it easy to do daily or weekly progress reporting. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

I mainly use Google Chrome, and sometimes it won't work, so I must use Microsoft Edge. I am not a massive fan of having to do that. Otherwise, I don't have anything else I am unsatisfied with. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

The call tracking is the key point of our usage for Ringba, we don't have any issues they are fixing; hopefully, after this review, they will fix the Google Chrome issue so I can only have one browser open. Review collected by and hosted on G2.com.

Josh M.
JM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

Customer support is one of the best reasons to use Ringba. Also, it's very easy to integrate with other platforms which makes it really important when optimizing and communicating across various 3rd party platforms. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

The most challenging thing about Ringba and other Call platforms is the time or delay in setting up API if a company/organization does not have a tech-savvy person at their disposal. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Ringba is solving the ability to optimize and scale more aggressively from our online marketing campaigns. It helps distinguish which ads are performing and communicating effectively back to the ad platform. Review collected by and hosted on G2.com.

Nicholas D.
ND
Director of Growth
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

The support is literally some of the best I have ever experienced. While it is via chat, it's better this way, so much easier to get the answers to the questions we have! Review collected by and hosted on G2.com.

What do you dislike about Ringba?

The jargon, I am really reaching here for a dislike. Ringba has been designed in a way with several redundancies so my team doesn't need to find a specific sub-menu to make an adjustment or view data. Almost all adjustments and viewpoints are 1-2 clicks away. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Ingestion and analyzation of data without having to export said reporting. It has paid for itself on time savings alone! Review collected by and hosted on G2.com.

Abe A.
AA
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

Ease of use and amazing support. These guys are on top of their game. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

It can be pricey comparitively but when you're spending high amounts, it's reassuring to know you have the best platform. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Transparency throught he entire funnel! There's nothing more important than this. And it's really easy to use. Review collected by and hosted on G2.com.

Curt D.
CD
Co-Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

The capability of Ringba is amazing. It can be as simple or complex as you would like. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

With any complex routing system, some task can get a bit too complicated. That is why they have great support! Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

It route calls intelligently and increases profitability. Review collected by and hosted on G2.com.

Matt C.
MC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

They're timely responses to any support-related questions, reliable, and quick to answer.

They're interface, makes it easy to use for reporting and very user friendly compared to other platforms Review collected by and hosted on G2.com.

What do you dislike about Ringba?

None that I can currently think of.

One thing that may be helpful would be a mobile app rather than using your internet browser Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Ringba is solving in real time the highest achieving revenue per call with their calculated routing software making my life more efficient.

Historically, it tracks all the calls in a very efficient manner making my life easier. Review collected by and hosted on G2.com.

PA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

RingBa is, without a doubt, the best choice to manage your Pay per Call business in all aspects, Buyers, Publishers, Calls, Reports and Billing.

An Intuitive interface and is easy to learn.

Great support, always on chat to help you with anything you need.

A great account manager that always online with tips for your business and tech issues online.

A five starts platform and support. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

Everything is perfect both on the platform and on their support. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Solve all your problems when you are starting your pay per call business, you only have to worry about on getting buyers and publishers. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

Support. New system... but new systems are always tricky to navigate. VERY best saas CS I've ever seen. Very proud to the leadership team for building such a great tech and team to faciliate this sort of complex tracking. Review collected by and hosted on G2.com.

What do you dislike about Ringba?

That I don't have A hat and tank top to rep the company. We have ZERO complaints about this product. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Easy set up and reporting. NTM support! Best in class! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ringba?

The features and dynamic ability to do everything you could desire from a call routing platform! No need to wait for our dev team to build it all because it already exists! Review collected by and hosted on G2.com.

What do you dislike about Ringba?

I personally am used to knowing the back end of our tech so when switching to ringba and no longer having a need to have that knowledge it has been weird to be. Not sure if its a negative but something to adjust to. Review collected by and hosted on G2.com.

What problems is Ringba solving and how is that benefiting you?

Giving us the features we needed to level up without the dev cost and time Review collected by and hosted on G2.com.