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Overall Review Sentiment for Ringba
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Ringba has become my go-to solution for running my business, from call-routing to data recognizance and onward to keeping my business safe from predatory legal elements. Top that off with industry-leading support - I don't foresee switching to any alternative solution anytime soon. Review collected by and hosted on G2.com.
Absolutely nothing yet. I've never had to wait more than 10 - 15 minutes for a support reply. Most of the time, it only takes a minute or two to get the help I need to fix any issues I might encounter. Mind you - these aren't issues with the platform but my own lack of knowledge to perform certain tasks. Review collected by and hosted on G2.com.
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You can listen to the call recording as soon as the call is disconnected, and it tracks the calls and call times for you, making it easy to do daily or weekly progress reporting. Review collected by and hosted on G2.com.
I mainly use Google Chrome, and sometimes it won't work, so I must use Microsoft Edge. I am not a massive fan of having to do that. Otherwise, I don't have anything else I am unsatisfied with. Review collected by and hosted on G2.com.
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Customer support is one of the best reasons to use Ringba. Also, it's very easy to integrate with other platforms which makes it really important when optimizing and communicating across various 3rd party platforms. Review collected by and hosted on G2.com.
The most challenging thing about Ringba and other Call platforms is the time or delay in setting up API if a company/organization does not have a tech-savvy person at their disposal. Review collected by and hosted on G2.com.
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The support is literally some of the best I have ever experienced. While it is via chat, it's better this way, so much easier to get the answers to the questions we have! Review collected by and hosted on G2.com.
The jargon, I am really reaching here for a dislike. Ringba has been designed in a way with several redundancies so my team doesn't need to find a specific sub-menu to make an adjustment or view data. Almost all adjustments and viewpoints are 1-2 clicks away. Review collected by and hosted on G2.com.
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Ease of use and amazing support. These guys are on top of their game. Review collected by and hosted on G2.com.
It can be pricey comparitively but when you're spending high amounts, it's reassuring to know you have the best platform. Review collected by and hosted on G2.com.
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The capability of Ringba is amazing. It can be as simple or complex as you would like. Review collected by and hosted on G2.com.
With any complex routing system, some task can get a bit too complicated. That is why they have great support! Review collected by and hosted on G2.com.
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They're timely responses to any support-related questions, reliable, and quick to answer.
They're interface, makes it easy to use for reporting and very user friendly compared to other platforms Review collected by and hosted on G2.com.
None that I can currently think of.
One thing that may be helpful would be a mobile app rather than using your internet browser Review collected by and hosted on G2.com.
RingBa is, without a doubt, the best choice to manage your Pay per Call business in all aspects, Buyers, Publishers, Calls, Reports and Billing.
An Intuitive interface and is easy to learn.
Great support, always on chat to help you with anything you need.
A great account manager that always online with tips for your business and tech issues online.
A five starts platform and support. Review collected by and hosted on G2.com.
Everything is perfect both on the platform and on their support. Review collected by and hosted on G2.com.
Support. New system... but new systems are always tricky to navigate. VERY best saas CS I've ever seen. Very proud to the leadership team for building such a great tech and team to faciliate this sort of complex tracking. Review collected by and hosted on G2.com.
That I don't have A hat and tank top to rep the company. We have ZERO complaints about this product. Review collected by and hosted on G2.com.
The features and dynamic ability to do everything you could desire from a call routing platform! No need to wait for our dev team to build it all because it already exists! Review collected by and hosted on G2.com.
I personally am used to knowing the back end of our tech so when switching to ringba and no longer having a need to have that knowledge it has been weird to be. Not sure if its a negative but something to adjust to. Review collected by and hosted on G2.com.