Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Finally, a Quickbooks and Netsuite alternative"
5/5
What do you like best about Rillet?

For too long, the only real ERP path for startups is the Quickbooks/Netsuite duopoly. Rillet has finally changed that, and has done so by building an incredibly intelligent/connected modern ERP from the ground up. Rillet is data-forward, incredibly intuitive, and uses integrations with upstream systems to both better inform your GL (and therefore your business) but also automate aspects of your accounting process that have historically been manual (prepaids, deferred rev, etc.).

In addition to standard reports (P&L, BS, Agings, etc.), it has out of the box SaaS KPIs and other reports allowing you to dive deep into the makeup of your most important business metrics (and they actually work/reflect reality). Everything loads instantly so there is no waiting around as you're trying to locate support for a transaction, and its customizeable to best capture your business.

One of the smartest things about Rillet is their implementation strategy. The worst part of any Finance operators job is having to do a tightly orchestrated ERP migration with no turning back and no room for error. The Rillet folks solved that by integrating with your existing ERP (in my case, quickbooks) and running it as a mirror image until you're ready to do your first close in Rillet. It was a totally seamless, no-risk switch from quickbooks to Rillet and we always had our up-to-date quickbooks instance there if we needed a fallback (we didn't, and ended up sunsetting quickbooks 30 days later). We signed in June and did our first close in Rillet in August.

Their team may be small but they are mighty! They innovate at an incredibly rapid pace and listen to what their customers need as a first order priority. We had a small feature we wanted to see and it was released within a week.

Whether you're a founder looking for your first ERP, a quickbooks user thinking there's no alternative, or you've outgrown your first ERP and are thinking you need to jump up to Netsuite, then Rillet is perfect for you. Review collected by and hosted on G2.com.

What do you dislike about Rillet?

As they are only a few years old they still have a lot ahead of them to build. The core product is fully functional and reliable as an ERP, but it would be great to see additional modules, like an AP processing solution, mutli-entity consolidation (they do support multi-entity currently, but no consolidation. I know they're working on it!), Employee Expense, etc. Review collected by and hosted on G2.com.

Shanea E.
SE
Shanea E.
Senior Finance Analyst
Mid-Market (51-1000 emp.)
"Well integrated into our tech stack"
5/5
What do you like best about Rillet?

Rillet integrates seamlessly into the rest of our tech stack such as Hubspot, Justworks and Brex. The integrations save me a lot of time, for example, the system syncs Hubspot contracts in regularly and the contracts come in in a pending review state. I then check and approve them into the system and all revenue entries are booked automatically. I also use Rilet for invoicing and invoice reminders. They recently added new functionality to customize subject lines and the body of the text which was very useful. The Rillet team is amazing and their responsiveness is unmatched. They helped set up our SaaS P&L and more generally managed to help us get fully set up on the system. Rillet's intuitive to use and the UI is very modern. Review collected by and hosted on G2.com.

What do you dislike about Rillet?

The implementation mid-quarter caused a bit of a headache reconciling our old QBO account with Rillet and making sure the data was consistent between the two

I'd also love for the drill-down views in the income statement to be better exportable and see a click-down view of their bookings report Review collected by and hosted on G2.com.

Alex W.
AW
Alex W.
Mid-Market (51-1000 emp.)
"Love Rillet, amazing software, great vision"
5/5
What do you like best about Rillet?

"Rillet allows to have GAAP and SaaS metrics in one consolidated system. It helps immensly to have the revenue recognition automated in the GL and I love the revenue waterfall, makes it really easy to forecast off from and helps me save hours every month trying to back into manual revenue journal entries by the team. It's also the first time that I see a GL be able to generate ARR fully automatically off the financial ledger data and if I need to make a change or customization to the ARR I can easily do that in the software to keep track of everything.

The integration with Salesforce also makes it really easy to compare against the data in the CRM.

I like the UX a lot, it's a breath of fresh air vs. the NetSuites and QBO's of the world" Review collected by and hosted on G2.com.

What do you dislike about Rillet?

Rillet's burn calculations are not as flexible as I need them to be so I still do that part manually. I gave the feedback to the team and they're already working on it Review collected by and hosted on G2.com.

Ju-Vern S.
JS
Ju-Vern S.
Co-Founder
Mid-Market (51-1000 emp.)
"Rillet has driven down time to close"
5/5
What do you like best about Rillet?

Moved over a client from Xero. Xero is clunky and pretty inefficient to use especially if you have a lot of revenue from recurring SaaS contracts and otherwise a pretty simple business model. Rillet helps me with a lot of the manual journal entries every month and reconciles a lot of the accounts automatically for me, unlike in Xero where despite bank rules, I still have to do a lot of manual reconcilaitions. Review collected by and hosted on G2.com.

What do you dislike about Rillet?

Nothing so far, the team is shipping improvements whenever I have given feedback. Review collected by and hosted on G2.com.

KY
Kris Y.
Small-Business (50 or fewer emp.)
"Great usage invoicing and metrics reporting"
5/5
What do you like best about Rillet?

The reporting function, it gives you all the metrics instantly and they are accurate. The invoicing module is a great addition for those not looking for a Maxio/Ordway equivalent so you can combine the two into one tool. It is also incredibility intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Rillet?

I wish they had forecasting as well so I wouldn't need to transfer the data into my forecasting software. It needs this module to be the one stop shop for all finance functions. Review collected by and hosted on G2.com.

David A.
DA
David A.
Small-Business (50 or fewer emp.)
"One Solution for SaaS Metrics & Bookkeeping"
4.5/5
What do you like best about Rillet?

The Rillet team is great to work with and very accommodating. The software is feature-rich and compares favorably to Sage Intacct and Quickbooks. I love that Rillet syncs with our CRM and expense management software to accelerate month-end close and facilitate invoicing, rev rec, and payables. Review collected by and hosted on G2.com.

What do you dislike about Rillet?

Rillet does not sync with our payroll provider, Paylocity. Review collected by and hosted on G2.com.

Sourabh B.
SB
Sourabh B.
Small-Business (50 or fewer emp.)
"Great for invoicing and revenue tracking"
5/5
What do you like best about Rillet?

Rillet has helped us a ton with our invoicing processes. I can now schedule invoice out into the future, send automated reminders and have a clear picture ouf our AR outstanding for the first time. The team has been fantastic and they're rolling out feature upgrades very quickly and consistently Review collected by and hosted on G2.com.

What do you dislike about Rillet?

Our Salesforce integration had a few glitches at first but the team was fast to fix it Review collected by and hosted on G2.com.

Enrique E.
EE
Enrique E.
Co-Founder & CEO
Small-Business (50 or fewer emp.)
"Finally, a product that understands and can manage B2B invoicing complexities"
5/5
What do you like best about Rillet?

First and only tool I've seen that can manage the complexities of B2B invoicing. It's really easy to implement and use, the support is great, they ship super fast, and has all I need to get the job done. Review collected by and hosted on G2.com.

What do you dislike about Rillet?

There is nothing I dislike. Gun to my head, I'd change the color from purple to something else. Review collected by and hosted on G2.com.

Nick S. N.
NN
Nick S. N.
Investor/Advisor
Small-Business (50 or fewer emp.)
"Rillet's been a game changer for our clients - we love it"
5/5
What do you like best about Rillet?

We use Rillet for our saas customers. Deferred revenue calculations and prepaids are fully automated which allows our team to be more efficient and ditch some of the supporting schedules. Our clients appreciate the ability to see revenue, expenses and saas data in one place. The UI is really friendly which helps a lot with training and onboarding. Most importantly, the Rillet client success team is extremely helpful, very responsive to our questions and willing to implement our suggestions. We hae not seen this type of speed and level of communication from any of our other software vendors. Review collected by and hosted on G2.com.

What do you dislike about Rillet?

They were missing a few integrations that our customers needed and some key features for invoicing/revenue recognition. Review collected by and hosted on G2.com.

Ioanna M.
IM
Ioanna M.
Co-founder & CEO
Computer Software
Small-Business (50 or fewer emp.)
"Fantastic product and excellent team"
5/5
What do you like best about Rillet?

I like Rillet's interface a lot, it's clean and easy to navigate. My stripe invoices sync in natively and the team is super responsive and helpful Review collected by and hosted on G2.com.

What do you dislike about Rillet?

Nothing so far — they're adding features to the platform weekly Review collected by and hosted on G2.com.