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Very easy to use
138 Rightworks OneSpace Reviews
Overall Review Sentiment for Rightworks OneSpace
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1. Saves Time and Money
2. Affordable and Secure
3. Simple - easy to use and flexible
4. Amazing Customer Care support Review collected by and hosted on G2.com.
1. Danger of Hacking, Viruses
2. If the server breaks down, then files and system become inaccessible
3. Managing a large network is difficult Review collected by and hosted on G2.com.
Right Networks was there for me when setting up our QuickBooks file on their platform. They walked me through it and were very helpful. Review collected by and hosted on G2.com.
We liked everything so far. So far so good. Review collected by and hosted on G2.com.
I recently had occasion to work with Right Networks, and after years of frankly horrid customer service experiences with other tech/software companies, I found Right Networks to be a real gem! Every person on their staff I interacted with, at least six over the course of the week where we were setting up a new interface for one of my bookkeeping clients, was consummately professional, extremely knowledgeable, and a real joy to work with. For customer service without tears, I'd recommend Right Networks every time! Review collected by and hosted on G2.com.
Honestly, I have yet to find anything about Right Networks, from their actual software interface, to their personnel, that isn't top flight. So incredibly refreshing! Review collected by and hosted on G2.com.
Reliability. And if any issues DO arise, Right Networks keeps you up-to-date on status of repair. Review collected by and hosted on G2.com.
What I didn't like in the beginning was there could be long hold times, but that is no longer a problem. Review collected by and hosted on G2.com.
I love the customer service-The representatives are polite and eager to help Review collected by and hosted on G2.com.
Would love a manual so I wouldn't have to bother someone when I have a question Review collected by and hosted on G2.com.
Stays on top of the changes in the quick books system. Before the system crashed constantly. Also, I know I can get help in a timely fashion if I should need it. Review collected by and hosted on G2.com.
There really isn't anything I dislike... I am not a computer wizard, I can get around and this program helped with this. There is not too much else to say, except I like Right Networks Review collected by and hosted on G2.com.
As a medium to a large and complex group of three non-profit and one for-profit corporation and a long-time QuickBooks user, I was frustrated with Intuit's customer support and sometimes overly complex processes. We were also really caught in between using desktop editions and the overly complex QuickBooks Enterprise, which was costly and had features far beyond our needs. When we found Right Networks, it was THE solution we were looking for, allowing us to host our licensed QuickBooks desktop edition and allow multi-user and multi-location access. We are now 18 months in and have three of our four corporations Company files on Right Networks with users across the U.S. and the globe accessing them with excellent results and plans to continue to expand usage.
I have also found Right Networks customer and tech support to be a twelve on my scale of 1-10! Knowledgeable and friendly human beings have been available and solved every challenge I have encountered without exception. Review collected by and hosted on G2.com.
I wouldn't really call this a "dislike," but I will say there is a little learning curve to get used to working in the hosted environment and the process of uploading and downloading documents and files. Review collected by and hosted on G2.com.
Right Networks customer service is excellent. They spend as much time as needed to solve a problem Review collected by and hosted on G2.com.
It's great on a PC but not as good on tablets and other devices, especially Android. Review collected by and hosted on G2.com.
Reliability of the service. Minimal outages. Review collected by and hosted on G2.com.
Not being able to right click. And sometimes the apps I want to use are not approved Review collected by and hosted on G2.com.
