Video Reviews
138 Rightworks OneSpace Reviews
Overall Review Sentiment for Rightworks OneSpace
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The customer representatives are amiable and highly knowledgeable! I never need to wait for long periods, and all support is US-based. Review collected by and hosted on G2.com.
I have never been disappointed in Right Networks. Review collected by and hosted on G2.com.
I like having Quickbooks on a remote system. I can work from home or in different locations. There aren't any specific work hours. I can work whenever is convenient for me. When I occasionally need help the tech support people know how to fix the problem, or tell me what to do to correct it. Review collected by and hosted on G2.com.
If I have a problem, it seems to take longer to get phone help than when we first started using RN in 2009. I have waited up to an hour to get a tech on the phone. But once they answer they have been able to help me fix whatever problem I have been having. Review collected by and hosted on G2.com.
Customer support has been VERY helpful and knowledgeable when I have had questions or issues that I could not resolve on my own. And their customer support representatives appear to be based in the USA. Review collected by and hosted on G2.com.
Online services is sometimes slow. Very seldom though. Review collected by and hosted on G2.com.
Before using Right Networks, our CPA had to access our QB company file via Splash Top, which was very clunky and didn't always work. This makes it much easier having it hosted online. Review collected by and hosted on G2.com.
Right Networks is a bit pricey, and you pay per user. downloading reports is a bit annoying because you have to login to your file manager to get them unless you pay extra. Review collected by and hosted on G2.com.
The accounting system of my company and all my financial files are saved, and the Ransom malware cannot access them.
Also, it was an effortless transition from desktop to the Cloud, and we had terrific technical support. Review collected by and hosted on G2.com.
Nothing I can think of other than maybe the cost, but it is acceptable compared to the Ransom. Review collected by and hosted on G2.com.
The customer service employees at RIght Networks are extremely knowledgeable, friendly and helpful. Review collected by and hosted on G2.com.
Sometimes I have to hold when I call but it's never for very long. Review collected by and hosted on G2.com.
I don't have to maintain a remote desktop, allowing my team to access Quickbooks from across the state. Review collected by and hosted on G2.com.
Has some jank. When loading it up, I have to click a button a dozen times to get in. Review collected by and hosted on G2.com.