SD
    Stacy D.
    Firm Administrator - Accounting

    Teamwork = Right Network

    10/19/2022
    "The Team approach that Right Networks believes in and supports. I like our CSM Matt Jacobson and Tom Schaefer, Lead Firm Technician and the Updates and Development Teams best. I like that the Team of Right Networks cares about our firm and our issues, and Right Networks employees are positive, persistent and knowledgeable individuals. I like that I have one less thing to worry about because I..."

    Verified User in Accounting
    PA
    Verified User in Accounting
    Verified User in Accounting

    Best overall

    09/01/2022
    "We can access any file or program/software from anywhere (i.e., office, home, client, etc.). Most problems can be dealt with quickly and efficiently with a simple phone call. If it's not a quick/simple fix, the technicians take the time to research and solve the problem while continuing to keep you updated on their progress."

    KB
    Karen B.
    Partner - Accounting

    They are on top of the IT needs in the accounting industry and perform above expectations.

    09/01/2022
    "They are responsive to our issues, whether that is from the tech help desk or through our assigned relations manager."

    JF
    Josephine F.
    Administration - Support - Accounting

    Security First!

    09/01/2022
    "The service team is considerate about your time and responds immediately to assist and resolve an issue. If Right Networks could not immediately have the resolution, they didn't stop until they could find a solution, and they kept in contact with me to let me know where they were researching the issue."

    Verified User in Accounting
    AA
    Verified User in Accounting
    Verified User in Accounting

    Excellent Customer Services

    11/17/2022
    "Representatives are very friendly when we call in, and they do a great job of explaining the reason behind the problem. Tom Schaefer has helped us on several occasions. He takes the time to talk through issues with us and ensures the problem is resolved."