"The Team approach that Right Networks believes in and supports. I like our CSM Matt Jacobson and Tom Schaefer, Lead Firm Technician and the Updates and Development Teams best. I like that the Team of Right Networks cares about our firm and our issues, and Right Networks employees are positive, persistent and knowledgeable individuals. I like that I have one less thing to worry about because I..."
"We can access any file or program/software from anywhere (i.e., office, home, client, etc.). Most problems can be dealt with quickly and efficiently with a simple phone call. If it's not a quick/simple fix, the technicians take the time to research and solve the problem while continuing to keep you updated on their progress."
"The service team is considerate about your time and responds immediately to assist and resolve an issue. If Right Networks could not immediately have the resolution, they didn't stop until they could find a solution, and they kept in contact with me to let me know where they were researching the issue."
"Representatives are very friendly when we call in, and they do a great job of explaining the reason behind the problem. Tom Schaefer has helped us on several occasions. He takes the time to talk through issues with us and ensures the problem is resolved."
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