534 Rhombus Reviews
Overall Review Sentiment for Rhombus
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Rhombus is a very affordable but capable security camera system. The features we love the most is the quick investigation tools. The most important aspect for any camera system is how quickly you can Investigate situations and rhombus console does this with amazing speed. It's advance AI tools enhances the user experience unlike anything I thought was possible. Review collected by and hosted on G2.com.
I haven't found anything I have disliked yet about Rhombus. Review collected by and hosted on G2.com.
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At their pricepoint, they do a great job. The features they offer, including their access control and alarm monitoring, are exceptional Review collected by and hosted on G2.com.
The alarm system was a little glitchy at first, but they seem to have the issues ironed out and support is excellent. We were one of the first adopters of this system Review collected by and hosted on G2.com.
easy to navigate and accurate info. keep up the excellent job. Review collected by and hosted on G2.com.
keep up the excellent work no negative feed back from client all customers are very happy that we share all incidents happening in their market area, to reduce shrinkages and customer are aware of the incidents. Review collected by and hosted on G2.com.
The platform is super easy to use from an admin perspective, and the team loves it too! They have awesome customer service with very quick response times. Review collected by and hosted on G2.com.
It was a little complicated to incorporate into our new office space as an additional vendor had to be the one to install. Other than that I have no issues! Review collected by and hosted on G2.com.
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I’ve had the pleasure of working with an DJ, Blake, Sam, and Bobby during my trial period, and I couldn’t be more impressed with their level of professionalism and dedication. From the very start, it was clear that they genuinely care about providing the best service. The customer support is top-notch, and they go above and beyond to make sure everything is handled smoothly.
What truly sets this team apart is their attention to detail. They ask the right questions to fully understand the scope of the project, ensuring every aspect of the setup and configuration is thoroughly covered. It's rare to find a team so committed to getting things exactly right, and their efforts really shine through in the final product.
Overall, I highly recommend this team for anyone looking for a reliable, attentive, and knowledgeable group to assist with their needs. Review collected by and hosted on G2.com.
I have had a hardware issue where the camera was not online or recording, but the switch showed it as being connected, a few alerts and main issue is occlusion for camera covering and lack of access control options. Review collected by and hosted on G2.com.
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The ease of use has been fantastic, The Rhomus solution has been rock solid and provided us with information that has helped save out company money. I would sugest that anyone looking at cameras for their company that they look at Rhomus. Review collected by and hosted on G2.com.
I do not have a negative option at this time Review collected by and hosted on G2.com.
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I like how simple and easy to use it is and the customer support when it's not working as expected. They've been very helpfull in making sure we are up and running and that everything was setup properly. Review collected by and hosted on G2.com.
The only issues we've had so far are being able to answer the door bell much quicker. People will often ring the door bell several times in a row, which produces a notification each time, but then by the time I answer they are gone or have been let in. If the door opens after getting notiificaions - it would be nice if they cleared or had an indication the person was let in. Review collected by and hosted on G2.com.
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The Rhombus Camera system allows for deep user access control. Our clients are able to manage the access of the cameras down to the user or group and location or individual camera. This allows for almost total control and confidence of the access of the cameras. Review collected by and hosted on G2.com.
The AI part of the Rhombus system still appears to be a little farfetched. While not awful by any means, it's still not up the magic that everyone in the industry is hoping and waiting for. That said, it's fine enough, so long as a few caveats are maintained. Mainly, The Higher Quality Cameras make a huge difference, specifically the ones with the optical zoom and 4k+ capability. Review collected by and hosted on G2.com.
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The software platform is fantastic. It is easy to utilize the settings and make adjustments. Review collected by and hosted on G2.com.
The app doesn't have enough abilities to edit schedules. It makes it difficult to navigate quick changes that need to be made.
The cameras are temperamental and faulty. We have had 4 fail within a 6 month period and they are new installations. Review collected by and hosted on G2.com.
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We had been using Rhombus for security cameras for a few years, but had no idea how many additional features were available. We have been testing Rhombus at various locations with great success so far. Review collected by and hosted on G2.com.
We were having issues with a few of our cameras and had to contact support. This was the only reason we found out about the cameras and apps needing manual updates along with the other features that were available. Review collected by and hosted on G2.com.