--- title: Rhombus Reviews meta_title: 'Rhombus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 609 reviews by the users' company size, role or industry to find out how Rhombus works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 609 scale: '5' date_modified: '2026-07-07' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Rhombus Reviews **Vendor:** Rhombus **Category:** [Physical Security Software](https://www.g2.com/categories/physical-security) **Average Rating:** 4.6/5.0 **Total Reviews:** 609 ## About Rhombus Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterprise physical security platform that combines smart security cameras, IoT sensors, alarms, and integrations with 3rd party solutions all under one unified console. Rhombus' cloud-based platform eliminates bulky hardware, is secure by default, and has built-in AI analytics so you can see, manage, and respond to threats in real-time. Built by cybersecurity experts, Rhombus simplifies security operations and is trusted by school districts, commercial real estate, healthcare facilities, Fortune 500 companies, and more. ## Rhombus Pros & Cons **What users like:** - Users value the **ease of use** of Rhombus, making installation and footage sharing quick and straightforward. (54 reviews) - Users praise the **great camera quality** of Rhombus, highlighting excellent visibility and ease of use. (40 reviews) - Users praise Rhombus for its **excellent customer support** , noting responsiveness and helpfulness in their experiences. (32 reviews) - Users value the **user-friendly interface** and excellent support, enhancing their overall experience and satisfaction with Rhombus. (26 reviews) - Users value the **high security functionality** of Rhombus, ensuring comprehensive protection and data integrity. (21 reviews) - Users find the **installation process easy** , allowing for a quick setup of cameras and environmental sensors. (19 reviews) - Monitoring (18 reviews) - Users praise the **easy installation** of Rhombus cameras, appreciating the instant setup and effective features. (17 reviews) - Access Control (15 reviews) - Affordable (15 reviews) **What users dislike:** - Users express frustration with **camera issues** , including poor zoom and lack of reliable maintenance for Rhombus products. (18 reviews) - Users find the **annual licensing fee expensive** , making it challenging to justify the purchase at times. (11 reviews) - Users face **access issues** with Rhombus, citing unprepared support and difficulties when forgetting devices. (9 reviews) - Users express frustration with **limited features** during the trial, finding the mobile app complicated and navigation challenging. (8 reviews) - Users experience **slow performance** , as loading times and download speeds can be frustrating during critical use. (7 reviews) - Complexity (5 reviews) - Users report **inaccurate detection** with Rhombus, including sensitivity issues with motion detectors and camera registration problems. (5 reviews) - Poor Camera Quality (5 reviews) - Users find the **clip management process cumbersome** , leading to delays in saving and compiling necessary video clips. (4 reviews) - Communication Issues (4 reviews) ## Rhombus Reviews ### 1. Rhombus review ASB **Rating:** 5.0/5.0 stars **Reviewed by:** Auri B. | Dean of Students, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Rhombus?** Being able to go back in time to review footage. The ablility to change speeds to save time. Clarity of images. **What do you dislike about Rhombus?** Not sure if there is a recording feature. nothing else to report at his time. **What problems is Rhombus solving and how is that benefiting you?** Allowing staff to monitor students and behaviors of students in real time or with the ability to rewind. ### 2. Quality product! Easy to use! No issues yet! **Rating:** 5.0/5.0 stars **Reviewed by:** Dan M. | Senior Information Technology Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Rhombus?** I appreciate that Rhombus is such a small footprint in our office, almost unnoticeable unless you're delibrately looking for it. We recently moved offices and the relocation of our 2 cams was effortless. The portal is easy to navigate and the image quality gives the detail we need. No need to look anywhere else for surveillance! Thank you for providing a great product Rhombus team! **What do you dislike about Rhombus?** I honestly can't think of anything that I would change at this time. **What problems is Rhombus solving and how is that benefiting you?** Rhombus helps us monitor who is coming and going from our office. We have frequent audits that require surveillance and Rhombus checks all the boxes. ### 3. Impressive Performance with a Sleek Design **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** One of the standout features is the exceptional image quality. Even in low-light conditions, the clarity is impressive. The installation process was straightforward, which made setting them up a breeze. Additionally, the cloud storage option is a huge plus, as it allows easy access to footage whenever I need it. **What do you dislike about Rhombus?** However, I did find the mobile app a bit challenging to navigate at times. While it offers many features, it can be overwhelming for someone who prefers simplicity. **What problems is Rhombus solving and how is that benefiting you?** Enhanced Security helping to deter crime and providing evidence in case of incidents. Remote Monitoring anywhere at any time. Smart Alerts and Analytics helps in responding quickly to potential threats. ### 4. Awesome Customer Experience and User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Rhombus?** Their customer experience is top notch, and they follow up for any questions during the entire process. When we hesitated to do it ourselves, they recommended a superior installer at an incredible rate. We did not have to fight or negotiate on pricing, they brought their best offer to the table. **What do you dislike about Rhombus?** No issues with Rhombus, we enjoy the security upgrade of our system and the UI is great. **What problems is Rhombus solving and how is that benefiting you?** We had a locally stored NVR and this cloud based system allows for 100% uptime and no waiting for parts such as an additional storage drive. ### 5. Rhombus is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Steve G. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Rhombus?** Rhombus has been extremely reliable as long as I've been a customer. Their technical support is great. Their products are great. The price is fair. **What do you dislike about Rhombus?** I feel like the license plate recognition could be a little bit better, but I also understand it is highly reliant on lighting, camera positioning, etc. **What problems is Rhombus solving and how is that benefiting you?** Rhombus provides a low-maintenance camera system for us that doesn't require much of my time to manage. ### 6. It has been an amazing experience, from contacting them to where I am at in the experience now!! **Rating:** 5.0/5.0 stars **Reviewed by:** David T. | IT Support, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Rhombus?** I love the Products and the team I have been in contact with. Very Professional and happy to help my company succeed. **What do you dislike about Rhombus?** I honestly have no dislikes or anything negative to say about Rhombus. **What problems is Rhombus solving and how is that benefiting you?** My company desired to bring all aspects of our security under one program. Rhombus has been able to do that. The quality of the support I get, matches the quality of their Product. ### 7. Assistant Property Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Idaelis O. | Assistant property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** Very effective and great image quality. Help support is very proficiant with response time as well **What do you dislike about Rhombus?** I dont have anything that i dislike about Rhombus just wish the request for play back wouldnt take so long to be approved or sent . **What problems is Rhombus solving and how is that benefiting you?** Making sure my resident have a safe place to live and assure me of any incident that may happen to be able to investigate properly. ### 8. Mixed views **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Rhombus?** The software is great, gives me a ton of info when I need it. It can be strange, sometimes I get movement events showing in the scroll bar, sometimes nothing, makes it hard to find certain things sometimes. And it changes on a whim as far as I can tell. But overall, I really like the hardware & software. **What do you dislike about Rhombus?** The installers they used for my area are terrible. I've been trying for almost 2 years to get them back here for support & upgrades. I've given up on that end. They sold us on one set of features, & delivered a much inferior product, and they don't seem to want to take accountability for that. Again, this is on the local installers, not Rhombus. Just be careful who you have maintain the system. **What problems is Rhombus solving and how is that benefiting you?** Catching people who are illegally dumping. Security deterrent. ### 9. Whether its viewing an individual camera or creating video walls for surveillance, its easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** VIDEO WALLS! These have been a game changer! **What do you dislike about Rhombus?** I wish that there were a standalone application for computer as opposed to only a web client. **What problems is Rhombus solving and how is that benefiting you?** Loss Prevention and Shrink is something that Rhombus is aiding us in combating! We have been able to also track and review merchandiser performance to ensure a higher level of customer satisfaction. ### 10. Very Good Cloud Managed Video Surveillance Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Rhombus?** Cloud manageability and security. The ability to have every camera in your multi-location environment right in the same console is powerful. **What do you dislike about Rhombus?** Price. The cameras are good but pricey. On top of that a license per camera is needed. **What problems is Rhombus solving and how is that benefiting you?** To help improve our network security by providing all secure communications between cameras, users and cloud platform. ### 11. Excellent experience with Rhombus camera **Rating:** 5.0/5.0 stars **Reviewed by:** German G. | System Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Rhombus?** Very good camera, it can reach the equivalent of an axis camera, with a good configuration system and security elements I can recommend without problems **What do you dislike about Rhombus?** You do not have to configure fixed IP on the cameras **What problems is Rhombus solving and how is that benefiting you?** We use it to take attendance at schools ### 12. Rhombus Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Rhombus?** Their customer support is prompt, knowledgeable, and resolves issues efficiently. Great service,. **What do you dislike about Rhombus?** Honestly, I think Rhombus is laid out exceptionally well—I can't think of any improvements to the GUI at this time **What problems is Rhombus solving and how is that benefiting you?** Rhombus solves the problem of managing and accessing security footage quickly and intuitively. The system’s user-friendly interface and smart search features save me time when reviewing incidents, and the real-time alerts help me stay proactive instead of reactive. It’s made our security operations far more efficient and responsive. ### 13. Awesome Service **Rating:** 5.0/5.0 stars **Reviewed by:** Emily A. | Luxer Liaison, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about Rhombus?** WHat I like the most Is the being able to get easy access to the software **What do you dislike about Rhombus?** The process can be a bit faster it takes a while to load **What problems is Rhombus solving and how is that benefiting you?** Being able to locate things missing in the room I work for providing footage for it ### 14. First impressions of the Rhombus Camera Experience **Rating:** 5.0/5.0 stars **Reviewed by:** JASON S. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Rhombus?** Rhombus is a very affordable but capable security camera system. The features we love the most is the quick investigation tools. The most important aspect for any camera system is how quickly you can Investigate situations and rhombus console does this with amazing speed. It's advance AI tools enhances the user experience unlike anything I thought was possible. **What do you dislike about Rhombus?** I haven't found anything I have disliked yet about Rhombus. **What problems is Rhombus solving and how is that benefiting you?** Rhombus keeps an Eye on everything when no one is around and Alerts us of any suspicious activity via text or email. ### 15. All of your cameras and sites in a single interface. Top-notch tech features are awesome. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael M. | Senior Manager of System Administration, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Rhombus?** "Single pane of glass" is the best way to put it. Everything is right there. No NVRs, no plugins, no compatibility issues. **What do you dislike about Rhombus?** Registering cameras seems a little flaky at times. **What problems is Rhombus solving and how is that benefiting you?** Browser compatibility issues were the main focus when we moved from Hikvision, Alibi, and Amcrest. Hours spent pulling footage is a thing of the past as well. ### 16. Rhombus Cameras are easy to install and perfect for quick access to security events. **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick M. | Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** We love the cloud-based access and features of the software platform. The cameras are easy to install and are up and running instantly. **What do you dislike about Rhombus?** The annual licensing fee can be expensive, but we believe it will be worth it in the long run. **What problems is Rhombus solving and how is that benefiting you?** Giving more of our administration access to the footage quickly and easily. ### 17. Amazing systems, easy installation, and good quality. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander M. | consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Rhombus?** easy setup, Amazing systems, easy installation, and good quality, and the custumer support are really good. **What do you dislike about Rhombus?** in my personal opinion, I don't dislike those products, they are amazing **What problems is Rhombus solving and how is that benefiting you?** the hidden spot at the comercial building and the control of the peaple who going in and out ### 18. Very convenient system **Rating:** 4.5/5.0 stars **Reviewed by:** Emily A. | Package liaison, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** Help me look for packages, faster, and find out what happened to them **What do you dislike about Rhombus?** It could take a while for it to load which can be a little frustrating **What problems is Rhombus solving and how is that benefiting you?** Make it your customers get their package ### 19. Used Rhombus at several companies now **Rating:** 4.0/5.0 stars **Reviewed by:** Steve W. | IT Systems Manager, Aviation & Aerospace, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Rhombus?** At their pricepoint, they do a great job. The features they offer, including their access control and alarm monitoring, are exceptional **What do you dislike about Rhombus?** The alarm system was a little glitchy at first, but they seem to have the issues ironed out and support is excellent. We were one of the first adopters of this system **What problems is Rhombus solving and how is that benefiting you?** Alarm monitoring is easy. If something isn't right, they call us. Door control works well and came in at a better price -- and is tied into our alarm and cameras. ### 20. Rhombus is AMAZING **Rating:** 5.0/5.0 stars **Reviewed by:** Laura K. | advocacy manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Rhombus?** Customer service and the app are very easy to use and teach to others. I love that I can unlock the door from home! **What do you dislike about Rhombus?** I had to download two separate apps to enable the wave unlock. **What problems is Rhombus solving and how is that benefiting you?** Doors are always locked. It beneifs me because i know who is unlocking the doors. ### 21. Great offsite software **Rating:** 3.5/5.0 stars **Reviewed by:** Samantha O. | Assistant Community Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Rhombus?** That I can access cameras offsite which makes it much easier to review footage. **What do you dislike about Rhombus?** That we run out of storage space quickly. **What problems is Rhombus solving and how is that benefiting you?** we can access camera footage from off site which is very handy. ### 22. Easy platform with great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey G. | Office & Team Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Rhombus?** The platform is super easy to use from an admin perspective, and the team loves it too! They have awesome customer service with very quick response times. **What do you dislike about Rhombus?** It was a little complicated to incorporate into our new office space as an additional vendor had to be the one to install. Other than that I have no issues! **What problems is Rhombus solving and how is that benefiting you?** Controlled access to our space to keep the team safe! People counter is a helpful tool to monitor traffic in our space for occupancy issues. Video surveillance is helpful for the team too! ### 23. Super easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Tia E. | Package liaison, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Rhombus?** Rhombus has helped me find residents packages so much more easier **What do you dislike about Rhombus?** It won't let me type the building name in the search area so i have to constantly scroll through all the cameras to find the building I need to view **What problems is Rhombus solving and how is that benefiting you?** Rhombus helps me look for missing packages ### 24. Nothing but a great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ed F. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** Ease of use software , responsive account team, quality products. **What do you dislike about Rhombus?** Would love live monitoring for non-emergency situations. For example, to move people along instead of calling the police. **What problems is Rhombus solving and how is that benefiting you?** Finding issues that come up and plugging security holes we find (such as unsecured entrances, tailgating, etc.) ### 25. Rhombus has been very helpful to our business. **Rating:** 4.5/5.0 stars **Reviewed by:** Gary R. | Office Assistant / Market place design, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** Having cameras in our markets deters theft and the facial recognition tool helps find shrinkage. **What do you dislike about Rhombus?** The biggest down side from my use is the clarity of images from our cameras, though that may have nothing to do w/ Rhombus. **What problems is Rhombus solving and how is that benefiting you?** Market place shrinkage reduction ### 26. Effective. Overwhelming & Inbetween **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Rhombus?** Rhombus can be an incredible and simplistic format. **What do you dislike about Rhombus?** It's overwhelming nature (training overall) and how it can be better taught. **What problems is Rhombus solving and how is that benefiting you?** It's sovling the fear of AI viruses & other endeaverous on the internet randomware ECT. ### 27. Great features and UX **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett G. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Rhombus?** The ux and intuitive design make it very user friendly; powerful AI features out of the box. **What do you dislike about Rhombus?** Nothing to note. We compared it against many others. **What problems is Rhombus solving and how is that benefiting you?** AI features to spot usage spots within daycare as well as incident management. ### 28. An easy and cost effective solution **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony M. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** All of it. From the cost, hardware, staff and support. It has been a great experience all around **What do you dislike about Rhombus?** So far, we don't have any complaints about our cameras **What problems is Rhombus solving and how is that benefiting you?** Ensuring the safety of our facility, staff and most importantly, our students ### 29. Great camera system **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler C. | Tech Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** The cameras and accompanying software are great. The quality is high and they are easy to use. **What do you dislike about Rhombus?** Currently no issues with our services or devices. **What problems is Rhombus solving and how is that benefiting you?** The ease of use and video quality of the Rhombus camera system is great. ### 30. Rhombus Experience from Public Safety **Rating:** 5.0/5.0 stars **Reviewed by:** Tarasha H. | communications officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Rhombus?** rhombus has very useful features that are helpful during investigations of on campus incidents. **What do you dislike about Rhombus?** Sometimes clipped footage takes a while to download to share with investigators. **What problems is Rhombus solving and how is that benefiting you?** Face recognition of all visitors inside and outside of property . ### 31. Very quick response - was set up in 20 min after camera arrived. **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2023 **What do you like best about Rhombus?** It has stayed on continuously for weeks. Software easy to use. Support staff very helpful. **What do you dislike about Rhombus?** This has been working perfectly since I installed the new camera **What problems is Rhombus solving and how is that benefiting you?** Live webcam for vineyard owners to see their vines ### 32. Exceptional Service and Attention to Detail **Rating:** 4.0/5.0 stars **Reviewed by:** David G. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Rhombus?** I’ve had the pleasure of working with an DJ, Blake, Sam, and Bobby during my trial period, and I couldn’t be more impressed with their level of professionalism and dedication. From the very start, it was clear that they genuinely care about providing the best service. The customer support is top-notch, and they go above and beyond to make sure everything is handled smoothly. What truly sets this team apart is their attention to detail. They ask the right questions to fully understand the scope of the project, ensuring every aspect of the setup and configuration is thoroughly covered. It's rare to find a team so committed to getting things exactly right, and their efforts really shine through in the final product. Overall, I highly recommend this team for anyone looking for a reliable, attentive, and knowledgeable group to assist with their needs. **What do you dislike about Rhombus?** I have had a hardware issue where the camera was not online or recording, but the switch showed it as being connected, a few alerts and main issue is occlusion for camera covering and lack of access control options. **What problems is Rhombus solving and how is that benefiting you?** They are solving the need to have somebody monitor the camera 24/7 with correct setup and smart alerts. ### 33. RHombus is the security of the future **Rating:** 5.0/5.0 stars **Reviewed by:** Tamara V. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Rhombus?** Its easy functionality, and ability to capture so many angles, **What do you dislike about Rhombus?** There really aren't any downsides to using Rhombus. **What problems is Rhombus solving and how is that benefiting you?** 24 hour monitoring which is crucial to our business and day to day operations. ### 34. Best Option **Rating:** 5.0/5.0 stars **Reviewed by:** William C. | Assistant Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Rhombus?** The user friendly access to the program and software is unmatched. The cameras show great visuals and keep things clear. **What do you dislike about Rhombus?** I do not like the 15 day log in limitation. **What problems is Rhombus solving and how is that benefiting you?** Campus security ### 35. Fantastic Support **Rating:** 5.0/5.0 stars **Reviewed by:** Sean L. | IT Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2025 **What do you like best about Rhombus?** How quick and efficient their support team resolves issues for our organization. **What do you dislike about Rhombus?** There is literally nothing I can say bad about Rhombus. **What problems is Rhombus solving and how is that benefiting you?** Securtity and peace of mind for our nursing staff ### 36. Great product - can't wait for some of the latest features and updates. **Rating:** 3.5/5.0 stars **Reviewed by:** Daniel K. | IT Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Rhombus?** I like how simple and easy to use it is and the customer support when it's not working as expected. They've been very helpfull in making sure we are up and running and that everything was setup properly. **What do you dislike about Rhombus?** The only issues we've had so far are being able to answer the door bell much quicker. People will often ring the door bell several times in a row, which produces a notification each time, but then by the time I answer they are gone or have been let in. If the door opens after getting notiificaions - it would be nice if they cleared or had an indication the person was let in. **What problems is Rhombus solving and how is that benefiting you?** We are using the doorbell intercom and multiple cameras on location - it's very helpful to be able to provision access directly to someone's phone vs. a secure card they are going to lose several times. I can have employees let themselves in - or buzz them in as needed - or they can even buzz others in if needed. It's great and has mostly been working as expected - the wave to access has been less than great lately but anytime people have issues they open the phone and can tap it to unlock. ### 37. Rhombus Helps Make Security Cameras As Simple As It Can Be **Rating:** 4.0/5.0 stars **Reviewed by:** Grayson A. | Staff and Product Training Specialist Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Rhombus?** The Rhombus Camera system allows for deep user access control. Our clients are able to manage the access of the cameras down to the user or group and location or individual camera. This allows for almost total control and confidence of the access of the cameras. **What do you dislike about Rhombus?** The AI part of the Rhombus system still appears to be a little farfetched. While not awful by any means, it's still not up the magic that everyone in the industry is hoping and waiting for. That said, it's fine enough, so long as a few caveats are maintained. Mainly, The Higher Quality Cameras make a huge difference, specifically the ones with the optical zoom and 4k+ capability. **What problems is Rhombus solving and how is that benefiting you?** User access is the main problem Rhombus has been able to solve in my eyes. Visual security comes with it's slew of issues. Being able to control which users have access to which cameras and to what extrent they can modify camera settings is wonderful. We can even allow for users to be timed out automatically so we dont have to keep reminders to go back in and revoke access . ### 38. Great platform, faulty cameras **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa C. | Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Rhombus?** The software platform is fantastic. It is easy to utilize the settings and make adjustments. **What do you dislike about Rhombus?** The app doesn't have enough abilities to edit schedules. It makes it difficult to navigate quick changes that need to be made. The cameras are temperamental and faulty. We have had 4 fail within a 6 month period and they are new installations. **What problems is Rhombus solving and how is that benefiting you?** Overall security coverage and the ability to view incidences. ### 39. love the easy use **Rating:** 5.0/5.0 stars **Reviewed by:** Payton H. | Information Technology Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Rhombus?** great ai features and quality of pictures **What do you dislike about Rhombus?** a little clucky when it comes to user end **What problems is Rhombus solving and how is that benefiting you?** its really nice at tracking ### 40. Robust Platform Replacing Multiple Vendors **Rating:** 4.0/5.0 stars **Reviewed by:** Jim T. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Rhombus?** We had been using Rhombus for security cameras for a few years, but had no idea how many additional features were available. We have been testing Rhombus at various locations with great success so far. **What do you dislike about Rhombus?** We were having issues with a few of our cameras and had to contact support. This was the only reason we found out about the cameras and apps needing manual updates along with the other features that were available. **What problems is Rhombus solving and how is that benefiting you?** The cameras work well and are very reliable as long as the software is up to date. Having access from various platforms and being able to manipulate the cameras remotely is very nice. ### 41. It was very easy to set up, in every way. **Rating:** 4.5/5.0 stars **Reviewed by:** Omar R. | Ingeniero de proyecto, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Rhombus?** Ease of implementation and use; also the customer support, they were always available **What do you dislike about Rhombus?** Some features were not available at the trial **What problems is Rhombus solving and how is that benefiting you?** Facial recognition ### 42. They do the work for you, everything is in one area and easy to navigate and share with customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Randy B. | Account executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** Easy navigation. Everything is on one page and one report. **What do you dislike about Rhombus?** The pricing per how many reports you get each week. **What problems is Rhombus solving and how is that benefiting you?** Reduce shrink with our markets ### 43. Rhombus is state of the art security with many bells and whistles. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** The ability to remote access all security features with my phone and/or laptop. **What do you dislike about Rhombus?** It has 3 apps (so far I know of), Rhombus, Rhombus Key, and Keypad. Couldn't we get this all in one app? **What problems is Rhombus solving and how is that benefiting you?** So far, it's been a pain to set up. Mohey and I are working to fine tune and set up Rhombus to what our company needs/wants. ### 44. Rhombus makes access control easy **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew H. | Director Of Technology | Employee Benefits Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about Rhombus?** My favorite feature of Rhombus is the ability to deploy an app to our users on an ad hoc basis to access our building. This eliminates the need for key creation and hand out. It also allows me as the administrator to buzz people through doors remotely. This has been a great help when people forget their keys for off hours work. **What do you dislike about Rhombus?** The mobile app access control piece didn't work consistently at first but that seems to have been fixed with the updates Rhombus has been putting out. **What problems is Rhombus solving and how is that benefiting you?** Rhombus solved access control for us. We were on an aging system that was a pain to maintain. Rhombus allows us to still use cards for access control but also to use a mobile app. It also gives us the scalability to add cameras and new sites into our security portfolio as we grow. ### 45. Rhombus won our internal challenge **Rating:** 5.0/5.0 stars **Reviewed by:** Mark H. | Executive Vice President and Co-Founder , Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Rhombus?** I found the most interesting and useful is what they call. Unusual behavior the camera watches day and day out and learn a study rhythm of what it views and it can alert you to things that just don't fall into this ordinary rhythm. I was shocked by what we would pick up on camera **What do you dislike about Rhombus?** Subscription based cameras it's always kind of a hard thing to swallow having to pay consistently for camera protection, but all in all knowing that this footage is gonna be there when you need it seems worth the cost **What problems is Rhombus solving and how is that benefiting you?** Access control, accident, reporting and theft protection ### 46. IT Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Royce R. | Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** Easy for us to use and easy to implement. **What do you dislike about Rhombus?** It would be nice if the cameras had built-in sound. **What problems is Rhombus solving and how is that benefiting you?** Single glass. ### 47. Rhombus Cameras in Vending Markets **Rating:** 4.5/5.0 stars **Reviewed by:** Richard S. | Full Service Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Rhombus?** Rhombus cameras are very easy to operate and use regularly to capture potential theft incidents and review the appearance of the site you are running. **What do you dislike about Rhombus?** Customer service in situations where there is a problem with the camera is sometimes lacking but luckily, there are few issues with the cameras when placed correctly. **What problems is Rhombus solving and how is that benefiting you?** Rhombus cameras allow us to have 'eyes' on the market at all times in the palm of our hand. It more importantly, easily detects potential theft incidents that can be sent to the client to handle directly without much dispute that the incident occurred. ### 48. Great Camera's with Easy to Use Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Dominic M. | Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Rhombus?** Great camera quality and the interface is very intuitive and easy to use. Employees learned the software very quickly which made my job easier and gave them the ability to manage the software and videos without the need for assistance. The system was very easy to implement and setup and has been running without any issues. **What do you dislike about Rhombus?** The system can be slow at times during heavy network traffic. **What problems is Rhombus solving and how is that benefiting you?** Before we were'nt able to view our video feeds offsite. Now with Rhombus, we can view the cameras from anywhere which has made it much easier to manage a 24/7 operation. ### 49. Best Quality with less network bandwidth and best Cloud Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** 1. Quality of the Video 2. Quality of the data stream optimizaiton 3. Availability of the Cloud 4. Availabity to integrate with external systems through Rhombus Cloud API 5. Security functionality 6. AI based object flow heat maps etc **What do you dislike about Rhombus?** 1. Support for only DASH protocol 2. RTSP protocol is a must in the industry. **What problems is Rhombus solving and how is that benefiting you?** Ease of USE, ID based IP address mapping of the Cameras, Support for DASH protocol. In dynamic IP address, based on ID it is possible to fetch the IP address. The notifications about the Camera's operational status. ### 50. Great Camera and Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Rhombus?** The software for the cameras. It is user friendly, works every time and we've never had any issues with it. **What do you dislike about Rhombus?** We've had issues with some cameras disconnecting for what seems to be no reason. **What problems is Rhombus solving and how is that benefiting you?** It allows us to record 24/7 and review footage from anywhere which we were unable to do before Rhombus. ## Rhombus Discussions - [What is Rhombus Systems used for?](https://www.g2.com/discussions/what-is-rhombus-systems-used-for) - 1 comment - [View Rhombus pricing details and edition comparison](https://www.g2.com/products/rhombus-systems/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-07+13%3A16%3A23+-0500&secure%5Bsession_id%5D=306ed55d-43e6-419c-8485-5cde7a8a35ed&secure%5Btoken%5D=5e2e36054d067f80582d256d7c19da59313d6405d104fabc9f4fdb517d3a1317&format=llm_user) ## Rhombus Integrations - [Ambient.ai](https://www.g2.com/products/ambient-ai/reviews) - [Avigilon Alta](https://www.g2.com/products/avigilon-alta/reviews) - [Box](https://www.g2.com/products/box/reviews) - [Brivo](https://www.g2.com/products/brivo/reviews) - [ButterflyMX](https://www.g2.com/products/butterflymx/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Envoy](https://www.g2.com/products/envoy-2025-10-15/reviews) - [Glimpse](https://www.g2.com/products/glimpse-glimpse/reviews) - [InformaCast](https://www.g2.com/products/informacast/reviews) - [Intuiface](https://www.g2.com/products/intuiface/reviews) - [Kisi](https://www.g2.com/products/kisi/reviews) - [Lumeo](https://www.g2.com/products/lumeo/reviews) - [Make](https://www.g2.com/products/make/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Omnilert Emergency Communications & Automation Platform](https://www.g2.com/products/omnilert-emergency-communications-automation-platform/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Panoptyc](https://www.g2.com/products/panoptyc/reviews) - [Roboflow](https://www.g2.com/products/roboflow/reviews) - [Secure Redact](https://www.g2.com/products/secure-redact/reviews) - [ServiceNow Cloud Management](https://www.g2.com/products/servicenow-cloud-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Toast](https://www.g2.com/products/corel-toast/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Rhombus Features **Setup** - Integrations **Access** - Storage - Alerts - Video Access - Security - Dashboard - Analytics - Collaboration **Video Intelligence** - AI-Based Search - Object Detection ## Top Rhombus Alternatives - [Verkada](https://www.g2.com/products/verkada/reviews) - 4.7/5.0 (138 reviews) - [Spot AI](https://www.g2.com/products/spot-ai/reviews) - 4.8/5.0 (74 reviews) - [Eagle Eye Networks](https://www.g2.com/products/eagle-eye-networks/reviews) - 4.8/5.0 (49 reviews)