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Rhombus Reviews & Product Details - Page 2

Rhombus Overview

What is Rhombus?

Protecting your organization has never been easier. With Rhombus, you can make your spaces safer and smarter with a platform that’s intuitive to use for your entire team. Rhombus delivers an enterprise physical security platform that combines smart security cameras, IoT sensors, and integrations with 3rd party solutions all under one unified console. Rhombus' cloud-based platform eliminates bulky hardware, is secure by default, and has built-in AI analytics so you can see, manage, and respond to threats in real-time. Built by cybersecurity experts, Rhombus simplifies security operations and is trusted by school districts, commercial real estate, healthcare facilities, Fortune 500 companies, and more.

Rhombus Details
Product Website
Languages Supported
English
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Product Description

Rhombus provides cloud managed security cameras and IoT sensors for the enterprise that are intelligent, accessible anywhere, and don’t require complicated hardware like NVR’s or servers. Everything is plug and play where setting up a new device just takes a matter of minutes. The platform leverages AI with computer vision to power features like facial recognition, license plate recognition, and people analytics.    Rhombus is backed by top tier investors and delivers better physical security to enterprises, organizations, and partners around the world.

How do you position yourself against your competitors?

With Rhombus you can expect superior physical security performance from a trustworthy partner. From our customer-focused philosophy to our flawless cybersecurity record, Rhombus puts your needs first at every touchpoint so you can protect your organization with true peace of mind.

We're laser-focused on delivering powerful physical security in a streamlined user experience. With unlimited users, locations, an integrations right out of the box, you have the freedom and flexibility to build the exact solution your organization needs.


Seller Details
Seller
Rhombus
Company Website
Year Founded
2016
HQ Location
Sacramento, CA
Twitter
@rhombussystems
244 Twitter followers
LinkedIn® Page
www.linkedin.com
223 employees on LinkedIn®
Description

Our mission is to make the world safer with simple, smart, and powerful physical security solutions. Rhombus is a customizable physical security platform that enables enterprise organizations to easily build a solution to meet their unique needs. Rhombus offers smart security cameras and sensors that seamlessly integrate with best-in-class solutions. With the Rhombus Platform, organizations can see, manage, and respond to critical events in real-time.


Sarah L.
SL
Overview Provided by:

Recent Rhombus Reviews

Randon B.
RB
Randon B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Rhombus Systems = The Best Solution I've Ever Used!"
Cloud based system, easy to deploy, simply just works, plus it's enterprise grade. Customer support is top notch. We use this system every day. Th...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Low cost option for cloud hosted cameras and access control."
Their support is very proactive and the cameras are easy to manage.
Auri B.
AB
Auri B.Small-Business (50 or fewer emp.)
4.5 out of 5
"Rhombus review ASB"
Being able to go back in time to review footage. The ablility to change speeds to save time. Clarity of images.
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0 people requested security information

Rhombus Media

Rhombus Demo - Rhombus Products
Rhombus provides cloud managed security cameras, IoT sensors, and a powerful console to manage them all from anywhere.
Rhombus Demo - Color Search
Search video footage for specific clothing and vehicle colors.
Rhombus Demo - Facial Recognition
Quickly search across all cameras and locations for people of interest.
Rhombus Demo - Manage Multiple Locations
Best-in-class performance regardless of how many devices, locations, or users you have.
In-Shape Family Fitness, formerly known as California Family Fitness, boasts over 60 full-service health clubs conveniently scattered throughout California. Offering amenities such as studio fitness classes, small group or personal training
Play Rhombus Video
In-Shape Family Fitness, formerly known as California Family Fitness, boasts over 60 full-service health clubs conveniently scattered throughout California. Offering amenities such as studio fitness classes, small group or personal training
Founded in 2009, Stance is an American retailer that began by reimagining a closet staple—socks. Today, Stance specializes in 
“toe to head” athleisure apparel that embraces comfort and creativity. They operate 21+ stores and ship to over 4
Play Rhombus Video
Founded in 2009, Stance is an American retailer that began by reimagining a closet staple—socks. Today, Stance specializes in 
“toe to head” athleisure apparel that embraces comfort and creativity. They operate 21+ stores and ship to over 4

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534 Rhombus Reviews

4.6 out of 5
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534 Rhombus Reviews
4.6 out of 5
534 Rhombus Reviews
4.6 out of 5

Rhombus Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for RhombusQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
JASON S.
JS
General Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rhombus?

Rhombus is a very affordable but capable security camera system. The features we love the most is the quick investigation tools. The most important aspect for any camera system is how quickly you can Investigate situations and rhombus console does this with amazing speed. It's advance AI tools enhances the user experience unlike anything I thought was possible. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I haven't found anything I have disliked yet about Rhombus. Review collected by and hosted on G2.com.

What problems is Rhombus solving and how is that benefiting you?

Rhombus keeps an Eye on everything when no one is around and Alerts us of any suspicious activity via text or email. Review collected by and hosted on G2.com.

Steve W.
SW
IT Systems Manager
Aviation & Aerospace
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rhombus?

At their pricepoint, they do a great job. The features they offer, including their access control and alarm monitoring, are exceptional Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

The alarm system was a little glitchy at first, but they seem to have the issues ironed out and support is excellent. We were one of the first adopters of this system Review collected by and hosted on G2.com.

What problems is Rhombus solving and how is that benefiting you?

Alarm monitoring is easy. If something isn't right, they call us. Door control works well and came in at a better price -- and is tied into our alarm and cameras. Review collected by and hosted on G2.com.

IB
Regional Account Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rhombus?

easy to navigate and accurate info. keep up the excellent job. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

keep up the excellent work no negative feed back from client all customers are very happy that we share all incidents happening in their market area, to reduce shrinkages and customer are aware of the incidents. Review collected by and hosted on G2.com.

What problems is Rhombus solving and how is that benefiting you?

keeping the customer aware of any theft that they need to educate their staff that this is not a free market you need to pay before leaving the area and i also view their coolers if they are empty ad and they nee refill. Review collected by and hosted on G2.com.

LG
Office &amp; Team Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rhombus?

The platform is super easy to use from an admin perspective, and the team loves it too! They have awesome customer service with very quick response times. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

It was a little complicated to incorporate into our new office space as an additional vendor had to be the one to install. Other than that I have no issues! Review collected by and hosted on G2.com.

What problems is Rhombus solving and how is that benefiting you?

Controlled access to our space to keep the team safe! People counter is a helpful tool to monitor traffic in our space for occupancy issues. Video surveillance is helpful for the team too! Review collected by and hosted on G2.com.

David G.
DG
System Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Rhombus?

I’ve had the pleasure of working with an DJ, Blake, Sam, and Bobby during my trial period, and I couldn’t be more impressed with their level of professionalism and dedication. From the very start, it was clear that they genuinely care about providing the best service. The customer support is top-notch, and they go above and beyond to make sure everything is handled smoothly.

What truly sets this team apart is their attention to detail. They ask the right questions to fully understand the scope of the project, ensuring every aspect of the setup and configuration is thoroughly covered. It's rare to find a team so committed to getting things exactly right, and their efforts really shine through in the final product.

Overall, I highly recommend this team for anyone looking for a reliable, attentive, and knowledgeable group to assist with their needs. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I have had a hardware issue where the camera was not online or recording, but the switch showed it as being connected, a few alerts and main issue is occlusion for camera covering and lack of access control options. Review collected by and hosted on G2.com.

What problems is Rhombus solving and how is that benefiting you?

They are solving the need to have somebody monitor the camera 24/7 with correct setup and smart alerts. Review collected by and hosted on G2.com.

Glenn D.
GD
Sr. IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rhombus?

The ease of use has been fantastic, The Rhomus solution has been rock solid and provided us with information that has helped save out company money. I would sugest that anyone looking at cameras for their company that they look at Rhomus. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

I do not have a negative option at this time Review collected by and hosted on G2.com.

What problems is Rhombus solving and how is that benefiting you?

Our first installation of cameras are going into our shipping locations so we can montior that activity, Review collected by and hosted on G2.com.

Daniel K.
DK
IT Support Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rhombus?

I like how simple and easy to use it is and the customer support when it's not working as expected. They've been very helpfull in making sure we are up and running and that everything was setup properly. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

The only issues we've had so far are being able to answer the door bell much quicker. People will often ring the door bell several times in a row, which produces a notification each time, but then by the time I answer they are gone or have been let in. If the door opens after getting notiificaions - it would be nice if they cleared or had an indication the person was let in. Review collected by and hosted on G2.com.

What problems is Rhombus solving and how is that benefiting you?

We are using the doorbell intercom and multiple cameras on location - it's very helpful to be able to provision access directly to someone's phone vs. a secure card they are going to lose several times. I can have employees let themselves in - or buzz them in as needed - or they can even buzz others in if needed.

It's great and has mostly been working as expected - the wave to access has been less than great lately but anytime people have issues they open the phone and can tap it to unlock. Review collected by and hosted on G2.com.

Grayson A.
GA
Staff and Product Training Specialist Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rhombus?

The Rhombus Camera system allows for deep user access control. Our clients are able to manage the access of the cameras down to the user or group and location or individual camera. This allows for almost total control and confidence of the access of the cameras. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

The AI part of the Rhombus system still appears to be a little farfetched. While not awful by any means, it's still not up the magic that everyone in the industry is hoping and waiting for. That said, it's fine enough, so long as a few caveats are maintained. Mainly, The Higher Quality Cameras make a huge difference, specifically the ones with the optical zoom and 4k+ capability. Review collected by and hosted on G2.com.

What problems is Rhombus solving and how is that benefiting you?

User access is the main problem Rhombus has been able to solve in my eyes. Visual security comes with it's slew of issues. Being able to control which users have access to which cameras and to what extrent they can modify camera settings is wonderful. We can even allow for users to be timed out automatically so we dont have to keep reminders to go back in and revoke access . Review collected by and hosted on G2.com.

Melissa C.
MC
Director of Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rhombus?

The software platform is fantastic. It is easy to utilize the settings and make adjustments. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

The app doesn't have enough abilities to edit schedules. It makes it difficult to navigate quick changes that need to be made.

The cameras are temperamental and faulty. We have had 4 fail within a 6 month period and they are new installations. Review collected by and hosted on G2.com.

What problems is Rhombus solving and how is that benefiting you?

Overall security coverage and the ability to view incidences. Review collected by and hosted on G2.com.

Jim T.
JT
IT Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rhombus?

We had been using Rhombus for security cameras for a few years, but had no idea how many additional features were available. We have been testing Rhombus at various locations with great success so far. Review collected by and hosted on G2.com.

What do you dislike about Rhombus?

We were having issues with a few of our cameras and had to contact support. This was the only reason we found out about the cameras and apps needing manual updates along with the other features that were available. Review collected by and hosted on G2.com.

What problems is Rhombus solving and how is that benefiting you?

The cameras work well and are very reliable as long as the software is up to date. Having access from various platforms and being able to manipulate the cameras remotely is very nice. Review collected by and hosted on G2.com.