Rho's customer service team is very helpful. Any issues we run into, they are quick to respond and advise how we can do what we need to. When we find that a feature we need is missing from the platform, customer service bubbles this need up to their development team and the feature is soon built into the platform. Review collected by and hosted on G2.com.
There is a limit of only 3 attachments per transaction, which has meant that some of our documentation needs to be finagled to condense into only 3 documents. It is also impossible to adjust reimbursement requests from either the submitter or approver end, so if someone makes a typo they have to start over with a whole new request. Review collected by and hosted on G2.com.
Thank you for the review! Great news: We have since updated Rho to no longer have limits on the number of attachments you can add to each transaction. We also have the ability to edit reimbursement requests in our immediate product roadmap - I appreciate the feedback!
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