Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Good Experience with Growing Company"
5/5
What do you like best about Rho?

Rho's customer service team is very helpful. Any issues we run into, they are quick to respond and advise how we can do what we need to. When we find that a feature we need is missing from the platform, customer service bubbles this need up to their development team and the feature is soon built into the platform. Review collected by and hosted on G2.com.

What do you dislike about Rho?

There is a limit of only 3 attachments per transaction, which has meant that some of our documentation needs to be finagled to condense into only 3 documents. It is also impossible to adjust reimbursement requests from either the submitter or approver end, so if someone makes a typo they have to start over with a whole new request. Review collected by and hosted on G2.com.

Response from Justin Wolz of Rho

Thank you for the review! Great news: We have since updated Rho to no longer have limits on the number of attachments you can add to each transaction. We also have the ability to edit reimbursement requests in our immediate product roadmap - I appreciate the feedback!

See how Rho improved
PS
Pete S.
Mid-Market (51-1000 emp.)
"Modern, flexible, tech-centric user experience on traditional credit card services"
5/5
What do you like best about Rho?

I love the ability to create virtual cards for employees, specific dates, or for particular vendors Review collected by and hosted on G2.com.

What do you dislike about Rho?

It's not yet fully integrated into our ERP so automatic or uploaded receipts don't push to the ERP. I'd rather do this in Rho due to the better UI but unfortunately I have to upload receipts in the clunky ERP. Review collected by and hosted on G2.com.

Response from Shannen Balogh of Rho

Hi Pete,

Thanks for your thoughtful review. If you'd like to explore ways to optimize how Rho works with your ERP, please reach out to our Client Service team via chat or email and one of our specialists can take a look at your processes.

See how Rho improved
JA
Jaden A.
Mid-Market (51-1000 emp.)
"Efficient, productive, no hassle"
5/5
What do you like best about Rho?

RHO has worked very well for my company to help us properly communicate and regulate what we need and when we need it. We are able to keep a list of all receipts, inventory, general needs, and it all is financially organized into well put lists for easy management and assessment. Review collected by and hosted on G2.com.

What do you dislike about Rho?

I struggle a little with the app vs. texting receipts and pictures for cataloguing information away. Usually I find the text feature is weaker than going into the app and filling out the information myself. Review collected by and hosted on G2.com.

RM
Ray M.
Mid-Market (51-1000 emp.)
"Very user friendly for those who can adapt to modern technology."
3.5/5
What do you like best about Rho?

What I like about Rou: Simplicity, easy to navagite, very quick refresh of screens, very ogranized. Review collected by and hosted on G2.com.

What do you dislike about Rho?

What I do not like about Rou: if you make multiple purchases a day, and submit your receipts at the end of the day VIA text message, it does not add the receipt to the correct purchase on the APP from the text thread. Review collected by and hosted on G2.com.

Response from Shannen Balogh of Rho

Hi Ray,

Thank you for your thoughtful review!

Regarding the text message receipts, you are correct, the text message capture only works for the most recent transactions. If you'd like to send in receipts for multiple transactions at the end of the day, we'd recommend enabling email notifications. Then, you can easily respond to each email with a picture of your receipt from your mobile device. You can also add receipts directly from your phone in the Rho Mobile App. Please reach out to Rho Client Service if you have any other questions or feedback!

See how Rho improved
Tommy F.
TF
Tommy F.
Small-Business (50 or fewer emp.)
"Easy Expenses"
5/5
What do you like best about Rho?

I liked how easy it was to get set up as an end user. Filling out the expenses was the easiest experience I've had for a business expense card. Review collected by and hosted on G2.com.

What do you dislike about Rho?

Initial notifications were pretty agressive, but I was able to turn the ones I didn't want off by going into settings. It would have been nice to have an easy option to decline notifications from email/text that I didn't want. Review collected by and hosted on G2.com.

Response from Shannen Balogh of Rho

Hi Tommy,

Thanks for your thoughtful review! We appreciate your feedback about being able to adjust notifications settings in-context, and will share it with our product team!

AH
Amy H.
Small-Business (50 or fewer emp.)
"Business Expenses Made Easy"
5/5
What do you like best about Rho?

Team cards in Rho Banking website is customizable and very easy to use. I like how easy it is to setup labels and budgets for coding expenses. Rho emails and texts provide immediate confirmation of purchases which is very helpful as well. Review collected by and hosted on G2.com.

What do you dislike about Rho?

I would like more custom options for downloading transaction history. For example, download transaction history by user, Label, or Budget. Review collected by and hosted on G2.com.

SC
Shawn C.
Small-Business (50 or fewer emp.)
"Great affiliate of NAHB's"
5/5
What do you like best about Rho?

The cash back reward helps pay my dues and travel to NAHB, state and local events. Review collected by and hosted on G2.com.

What do you dislike about Rho?

It does take some time to figure out the reports and system, but once you do the system is very helpful Review collected by and hosted on G2.com.

Response from Shannen Balogh of Rho

Hi Shawn,

Thank you for your thoughtful review!

KK
Kristina K.
Small-Business (50 or fewer emp.)
"Very easy to use"
5/5
What do you like best about Rho?

We switched to Rho because of the easy-to-use platform and expensing options. This works very well for our company. Review collected by and hosted on G2.com.

What do you dislike about Rho?

We haven't really found any issues with using Rho, there has been a little bit of issue training field staff for expensing, but that's not a Rho issue. Review collected by and hosted on G2.com.

Response from Shannen Balogh of Rho

Thank you for sharing your positive experience with Rho. Happy to hear that our platform is meeting your company's needs.

AC
Amanda C.
Small-Business (50 or fewer emp.)
"RHO is very user friendly and easy to use. Would recommend this product"
5/5
What do you like best about Rho?

User Friendly & Simpleness of APP

Online website is easy to attach receipts and update any field required

Reminder text message and email with pending transactions at end of day Review collected by and hosted on G2.com.

What do you dislike about Rho?

Credit Card Limit takes 48 hours to refresh on Live Credit Card Review collected by and hosted on G2.com.

RR
Ronny R.
Mid-Market (51-1000 emp.)
"Simple to Use"
5/5
What do you like best about Rho?

Rho has made it very simple to track my company expenses, as well as to catalog and categorize those expenses. Review collected by and hosted on G2.com.

What do you dislike about Rho?

My experience is limited as I have been using Rho for less than a year. However, I haven't had any negative experiences with it thus far. Review collected by and hosted on G2.com.

Response from Shannen Balogh of Rho

Hi Ronny, thank you for your thoughtful review!