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5 Rezometry Reviews
Rezometry was a great sales and CRM tool for our travel company. Like every software there is always a learning curve however Susan was always available and helped us a lot during the first months. Every time we had a question she was very responsive and addressed our questions in a very timely manner. The software is capable of so much more that what are needs were. We mainly sold custom travel packages where we bundled international air travel, domestic flights, ground transportation, accommodation, tours and much more. Rezometry was the perfect tool for us to accomplish our sales goals and deliver a fast and outstanding customer service to our clients. There are many companies that do what Rezometry does but in my opinion the level of service along with the technology provided made Rezometry a successful partner for us. I highly recommend to speak with Susan for all your travel software needs. Review collected by and hosted on G2.com.
Nothing really. Sometimes we had resorts with “weird” accommodation rules and the Rezometry team always worked with us to accommodate our partner needs. Review collected by and hosted on G2.com.
There is lots to like about Rezometry. The price point is very good for what the system offers. The contracts entry is simple and easy to train. The packaging options are strong. Accounting is good and the CRM is limited but gets the job done as far as accumulating your clientbase. They are moving to a web UI which will improve the access to the system by staff. VERY stable system. We have probably reported 5 bugs in 7 years. Review collected by and hosted on G2.com.
CRM, certain reporting aspects with respect to profitability need improvements. Documents need some tweaks with respect to more user control. Need to offer more flexibility to the editing of reservations with respect to dates and accounting. Review collected by and hosted on G2.com.
Very good value for money for a program that has all the features we need and more, but not paying for a ton of features I don't need. The level of service you receive for training and ongoing support is excellent. There is one person we communicate with who responds within the day (if not instantly) and always answers our questions and solves our problems. Review collected by and hosted on G2.com.
Some of the accounting and payment schedules are inflexible but they are looking to fix that. We need this more and more now with cancellation policies constantly changing. The documents are old-fashioned looking. Review collected by and hosted on G2.com.
That it handles all we give it. Our business is complex and Rezometry (REX) does the job well. Susan and crew are always ready to help! Review collected by and hosted on G2.com.
Would be nice if the dates populated to correct month - for instance - if in December and I have a traveler looking to book a trip in January - would like to see the month move to January on the departure date. Always catches me Review collected by and hosted on G2.com.
We have found this tool to be easy to use, consistent and reliable. New staff training does not take too long, and we have found that this tool is able to accurately price all the products we offer. Review collected by and hosted on G2.com.
Missing some more innovative features and documents (invoices, quotes) have outdated and inflexible formats. Review collected by and hosted on G2.com.
