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Rezo.ai
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Rezo.ai
By Rezo.ai
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4.8 out of 5 stars
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Rezo.ai Reviews & Product Details

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Rezo.ai Overview

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What is Rezo.ai?

Rezo.AI is a Data first Contact Center powered by Autonomous Agents. By harnessing the power of artificial intelligence and automation, Rezo.ai helps organizations enhance customer experiences, improve operational efficiency, and achieve tangible results. With its cutting-edge technology, Rezo.ai enables businesses to streamline operations, drive productivity, and deliver personalized experiences at scale. Whether it is resolving customer queries instantly or transforming interactions in various industries, Rezo.ai empowers enterprises to excel and stay ahead in a rapidly evolving market.

Rezo.ai Details
Discussions
Rezo.ai Community
Languages Supported
English, Hindi, Tamil, Telugu
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Seller Details
Seller
Rezo.ai
Year Founded
2018
HQ Location
Noida, IN
LinkedIn® Page
www.linkedin.com
170 employees on LinkedIn®
Description

Rezo.ai is an autonomous platform that revolutionizes contact center operations with AI-powered solutions and real-time support. With our suite of products, including Engage AI, Analyze AI, and Agent Assist, we empower organizations to streamline customer interactions, enhance agent performance, and optimize business functions for greater efficiency and success. Our products enable multi-lingual customer conversations, automated tagging, accurate speech-to-text conversion, SOP-driven audits, and more, all powered by our deep integration with LLMs and data analytics. With Rezo.ai, enterprises can achieve higher productivity, increased revenue generation, overhead reduction, and uncover valuable insights into customer interactions.

Sarthak L.
SL
Overview Provided by:
Sarthak Ladhani

Recent Rezo.ai Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Amazing Experience"
Highly professional and dedicated team, committed to deliver best solutions.
Read more
RG
Ritik G.Enterprise (> 1000 emp.)
4.5 out of 5
"Automation with Rezo"
Ease of doing work Easily accessible Meets the delivery deadlines.
Read more
PD
Parag D.Enterprise (> 1000 emp.)
4.5 out of 5
"Useful for enterprise Data Management their expertise in business process improvement."
The Rezo bot and software functionalities, especially the TAT in solving issues.
Read more
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Rezo.ai Media

Rezo.ai Demo - Engage AI
Automate and Personalize Customer Interactions
Rezo.ai Demo - Analyse AI
Unlock Insights from Every Interaction
Rezo.ai Demo - Agent Assist
Empower Contact Center Agents with Real-Time Support
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10 Rezo.ai Reviews

4.8 out of 5
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10 Rezo.ai Reviews
4.8 out of 5
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4.8 out of 5
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Rezo.ai Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
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Verified User in Automotive
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Rezo.ai?

Rezo.ai's platform is a revolutionary asset for businesses aiming to optimize operations and enhance customer engagement. The AI-powered solutions, known for their high customizability, user-friendly interface, and robust analytics support, establish it as a crucial tool for businesses seeking productivity boosts and a competitive advantage. The platform's powerful AI capabilities and seamless usability are particularly noteworthy, with standout features in natural language processing and analytics. Review collected by and hosted on G2.com.

What do you dislike about Rezo.ai?

Occasionally, I encounter minor bugs on the platform, but I believe these issues will be resolved with future upgrades. Review collected by and hosted on G2.com.

What problems is Rezo.ai solving and how is that benefiting you?

Automating entire NLP conversations in Voice bot and providing support for multilungal is an additional advantage. In addition, Rezo distinguishes itself with a wealth of offerings in dashboards and exclusive competitive speech analytics. Whatever the use case, their team has a solution for it. The supportive top management and the availability of teams around the clock, particularly Prateek Singh as my point of contact, have been exceptional. Prateek consistently delivers constructive and logical support, ensuring the most effective cross-collaboration I've experienced. Thank you, team, for making our lives easier. Review collected by and hosted on G2.com.

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RG
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rezo.ai?

Ease of doing work

Easily accessible

Meets the delivery deadlines. Review collected by and hosted on G2.com.

What do you dislike about Rezo.ai?

A bit Expensive solution and pricing is on higher side. Review collected by and hosted on G2.com.

What problems is Rezo.ai solving and how is that benefiting you?

They are automating KYC authentication process for loan processing.

The tool developed by Rezo for us extracts and compares KYC data from customer's KYCs (Aadhaar , Voter ID) and loan forms such customer's name, DOB ,UID etc. Review collected by and hosted on G2.com.

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Verified User in Automotive
UA
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rezo.ai?

Technology and adopting to the requirement on fast pace.

Ease of implementation Review collected by and hosted on G2.com.

What do you dislike about Rezo.ai?

none as of now. No bad experience and till time its good experience. Review collected by and hosted on G2.com.

What problems is Rezo.ai solving and how is that benefiting you?

Rezo ai is solving the by reducing the cost and automating the calling process.

It has made the jump in our revenue and help us do oue existing work better. Review collected by and hosted on G2.com.

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Verified User in Manufacturing
UM
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rezo.ai?

Exceptional Support and Expertise provided by Rezo.AI

Rezo bots have definitely reduced our workload Review collected by and hosted on G2.com.

What do you dislike about Rezo.ai?

There is nothing that I dislike about Rezo.ai, they manage all my needs. Review collected by and hosted on G2.com.

What problems is Rezo.ai solving and how is that benefiting you?

Earlier Calls were done by human resource but by implementing Rezo.Ai calls were triggered by system resulting saving into man hours. Review collected by and hosted on G2.com.

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NC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Rezo.ai?

Easy to communicate with.

Very good in understanding user requirements. Review collected by and hosted on G2.com.

What do you dislike about Rezo.ai?

Did not find anything bad about the organisation till now. Review collected by and hosted on G2.com.

What problems is Rezo.ai solving and how is that benefiting you?

They are currently helping us automate and quantify one of the biggest problems in Training industry, i.e., Training Efficacy. Review collected by and hosted on G2.com.

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Verified User in Automotive
EA
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Rezo.ai?

Great support to our communications team Review collected by and hosted on G2.com.

What do you dislike about Rezo.ai?

Nothing as of now and only experience good support and product implemenation Review collected by and hosted on G2.com.

What problems is Rezo.ai solving and how is that benefiting you?

The automation and efficiency improvements brought by rezo.ai has led to cost savings Review collected by and hosted on G2.com.

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AG
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Rezo.ai?

Bot calling functionalities for bulk candidates at once. Review collected by and hosted on G2.com.

What do you dislike about Rezo.ai?

Everything seems be be fine with Rezo.ai as of now Review collected by and hosted on G2.com.

What problems is Rezo.ai solving and how is that benefiting you?

Helping me with aligning bulk bot calling or candidates appearing for assessment, interview and onboarding Review collected by and hosted on G2.com.

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Verified User in Broadcast Media
UB
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Rezo.ai?

Strong team with keen understanding of CX and willing to support at all times.The integration has been seamless Review collected by and hosted on G2.com.

What do you dislike about Rezo.ai?

No obvious downsides but can explore the gen AI capabilities to a larger extent to strengthen the service offerings Review collected by and hosted on G2.com.

What problems is Rezo.ai solving and how is that benefiting you?

It has helped us to reduce the non complex agent responses by automating the issue types thus resulting in agents being freed up to handle more complex issues Review collected by and hosted on G2.com.

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PD
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Rezo.ai?

The Rezo bot and software functionalities, especially the TAT in solving issues. Review collected by and hosted on G2.com.

What do you dislike about Rezo.ai?

Can be more suggestive for future business improvement. Review collected by and hosted on G2.com.

What problems is Rezo.ai solving and how is that benefiting you?

Customer Complaints Management & Dealer support Review collected by and hosted on G2.com.

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Helpful?
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Verified User in Automotive
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Rezo.ai?

Highly professional and dedicated team, committed to deliver best solutions. Review collected by and hosted on G2.com.

What do you dislike about Rezo.ai?

NA. I have used Rezo.ai for a while and have no complaints. Review collected by and hosted on G2.com.

What problems is Rezo.ai solving and how is that benefiting you?

Data-driven intelligence has helped us make informed decisions, uncover customer pain points, and identify new revenue opportunities. Review collected by and hosted on G2.com.

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Pros and Cons Details
Rezo.ai