Reviews.io Reviews & Product Details - Page 5

I've evaluated and went into several sales calls and reviews.io were the easiest to integrate and use. Customer support interactions (had a couple, got a few deeper questions) were smooth, timely and informative. For a growing business it's very natural going from the lowest tier possible higher up without feeling you've beeing taken advantage of.

All in all reviews.io seem like a good partner in gathering customer feedback. Review collected by and hosted on G2.com.

Navigation in the product can be improved, as well as the way analytics is presented.

UPD: changes to tier models and addons turned out to be slightly bumpy, I wish they were smoother. Review collected by and hosted on G2.com.

Top notch customer service! Super easy interface. As a new user, I needed help both late at night and this morning, and their live support walked me right through my issue. They were both friendly and professional. Thank you so much! Review collected by and hosted on G2.com.

Nothing! Love it! Does a great job of helping us get reviews by plugging into our flows. Review collected by and hosted on G2.com.

Easy to use and nice widgets for the website fast response and great advice Review collected by and hosted on G2.com.

lot of upsells - upgrade to .... etc - but I guess everyone needs an upsell. It would be nice to be able to also see the reviews on your google review page, its one or the other at the moment Review collected by and hosted on G2.com.

The customer service was able to understand the complicated task at hand, and provide simple and clear methods towards resolution.

When they were faced with systems limitations - they thought of workarounds to get resolution.

Also, when given tasks, they were all completed in a timely manner which allowed us to keep working efficiently towards a resolution. Review collected by and hosted on G2.com.

There are some system limitations, however the customer service is able to be creative, flexible, and effectively solve problems. Review collected by and hosted on G2.com.

Excellent support and service from their team and great reviews platform to utilise. Review collected by and hosted on G2.com.

Very little to complain about with regards to their product or service. Review collected by and hosted on G2.com.

I went on chat with a support member of reviews.io

I had a problem with creating company profilr with reviews.io the support agent stick with me for like an hour and she kept guiding me till my work was done. it was much appreciting her efforts and time she give me to get my work done.

Big Thumbs Up Review collected by and hosted on G2.com.

The process of creating profile was little comlicated. Review collected by and hosted on G2.com.

I recently had the pleasure of working with the Review.io support team, and I must say, their service is exceptional! Trilok, in particular, went above and beyond to assist me with my queries. His patience, expertise, and prompt responses made the entire experience seamless and stress-free. It's rare to find such dedicated support, and I truly appreciate the effort put in to ensure everything was handled smoothly. Thank you, Trilok, and the entire Review.io team, for your outstanding service! Review collected by and hosted on G2.com.

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Their customer support team is very helfpul. Always trying to find a solution.

The tool is also for easy to integrate into a website. Review collected by and hosted on G2.com.

The tagging system could be powered by AI to recognize languages. Review collected by and hosted on G2.com.

The reviews look awesome and are completely free regarding the look on our website. Also the customer support is awesome - especially Adam who sometimes helped me multiple times a day through chat and was always able to figure out what I did wrong ;-) The tool is very easy to use und implement into our shopify store. Review collected by and hosted on G2.com.

They used to have a cheaper starting plan which is gone, thats not so cool. Review collected by and hosted on G2.com.

The team is so happy to help and their response time is truly impressive. User friendly platform. Review collected by and hosted on G2.com.

There is still some way to go with widget customisability but the team are constanly taking on feedback and ideas which is great! Review collected by and hosted on G2.com.