Reviews.io Reviews & Product Details - Page 10

Great feedback from the people that matter most - our customers.

It's easy to implement and looks attractive. Review collected by and hosted on G2.com.

Really difficult to contact them. The only UK number I could find wasn't in service so had to go through chat, which struggled to load. When it did, I had Maddox sort our all my queries and he was absolutely fine. Efficient, helpful and understanding. Review collected by and hosted on G2.com.

Always pro active, great advice. Friendly knowledgable team that care about their customers. Review collected by and hosted on G2.com.

I have used Reviews for many years and have never had an issue. Review collected by and hosted on G2.com.

The service itself is solid. It's customizable, without being super complicated, and easily integrates with Klaviyo and Shopify. The part where Reviews.io (and their other service, influence.io) shines is their customer service and quick turnaround from the onboarding and development teams. Leila is our main contact and has been extremely helpful and responsive. When Leila doesn't know the answer to something, she quickly researches and gets back to me. The development team does their thing fast, as well. They constantly are beating their estimated wait times for customizing widgets, etc. Also, Tiana was really great with helping me tweak csv files to conform to necessary parameters for reviews.io. Review collected by and hosted on G2.com.

This is more of a critique for the Influence.io platform. It would be nice to be able to allow customers to earn different types of rewards, depending on the action they complete. Basically, we'd love to give out a birthday discount, rather than straight up points. We'll use a different program to keep doing the birthday discount and Influence.io for the rewards points earning. Review collected by and hosted on G2.com.

Easy use features and clarity on products and pricing Review collected by and hosted on G2.com.

Not much, the team are friendly and helpful. the product is good. Review collected by and hosted on G2.com.

Review.io has been a great platform to manage reviews from customers. Genuine reviews also help for the masses to authenticate the companies with no hassle. Review collected by and hosted on G2.com.

I don't dislike anything about it so far Review collected by and hosted on G2.com.

I love that whenever I reach out via the chatbox, the team is always available to help me. They have been able to resolve all my problems and offer alternate ways to achieve the best results. I am also really impressed with how the team are happy to jump into our account and set up features. Review collected by and hosted on G2.com.

So far, I have not experienced anything I dislike about Reviews.io Review collected by and hosted on G2.com.

Our startup recently signed up on an enterprise plan with reviews.io to integrate reviews into our marketplace for children's activities. We have been able to do everything we needed, which includes adding review widgets to our react.js webapp as well as utilising the reviews.io API to develop a custom company reviews collector in the checkout confirmation screen.

Throughout the process we have been able to liaise with a customer success rep, Dan, as well as a dedicated tech support rep, Kai, who have been incredibly helpful and responsive. When we message them using the live chat from our dashboard, responses are received almost instantly which is just incredible!

I love all of the amazing features that reviews.io offer: integrations with other tools that we use such as intercom, easy creation of social proofing banners and social media posts, easy moderation and management of reviews, easy email review invitations, and more. The fact that our reviews also sync over to Google is a fantastic bonus. The features that this tool offers are really useful and powerful, for a fraction of the price of Trustpilot or Feefo. Review collected by and hosted on G2.com.

The developer guides seem to be more geared up to help ecommerce shops and sellers using tools such as Shopify. We have our own in-house webapp which uses reactJS architecture, and there was no guide for this. The guides around the API as we build our own custom component to send data to reviews.io has also been somewhat limited. However, our dedicated tech support, Kai, has supported us so well that none of this has been a huge issue. Review collected by and hosted on G2.com.

Would highly recommend Reviews.io. Maddox has been great at helping switch over from Trustpilot without any hassle and is always available to talk on live chat. Great pricing as well with tons of features. Review collected by and hosted on G2.com.

I don't dislike anything about it so far. Review collected by and hosted on G2.com.

Been using for years, great service. Always quick to help out with any issues Review collected by and hosted on G2.com.

Pricing has increased quite a lot compared to what it was Review collected by and hosted on G2.com.

Reviews is an affordable solution that is very easy to set up and use, we've switched from a different provider and they were amazing for the migratin, their customer service is amazing and will reply in no time. Since using Reviews.io we've gathered three times the amont of reviews we were getting with our previous provider. We use Reviews.io on a daily basis in order to follow the amont of reviews we're getting and understand if our customers are happy with the products we're launching as well as with our brand in general. Review collected by and hosted on G2.com.

Nothing, after two months of use we're more than happy to recommand this solution Review collected by and hosted on G2.com.