REVIEWS.AI
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REVIEWS.AI
By ReviewMonitoring.com
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4.8 out of 5 stars
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4 REVIEWS.AI Reviews

4.8 out of 5
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4 REVIEWS.AI Reviews
4.8 out of 5
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4.8 out of 5
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REVIEWS.AI Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Taylor B.
TB
Community Experience & Engagement Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about REVIEWS.AI?

The system itself makes consolidating customer feedback in one space so much easier. It saves me several hours per week by generating reports, flagging any potential issues, and by simply being a system simple enough that anyone can use. It means that people within my company can find the answers they want through this platform, and not by asking me. Accessibilty of customer feedback is amazing!

We can't forget a huge shoutout to the support team. Whenever there are bugs or issues, or I just have questions, I know that I'll receive a near immediate response with a solution. They're kind, curious and generous with their knowledge. Every company should strive to this level of customer support. Review collected by and hosted on G2.com.

What do you dislike about REVIEWS.AI?

There are occasional bugs, but the team is always quick to fix them. Review collected by and hosted on G2.com.

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Michael C.
MC
Self-Employed
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about REVIEWS.AI?

It makes work easier, but honestly the fact that they are there any time I need them and act quickly is key. Review collected by and hosted on G2.com.

What do you dislike about REVIEWS.AI?

There honestly isn't much to dislike. You get your reviews lined up and can easily manage them. Review collected by and hosted on G2.com.

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Matt V.
MV
Reputation Strategy Manager
Consumer Goods
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about REVIEWS.AI?

Review Monitoring is the best review scraping and aggregating platform for online product reviews for sites like Amazon, Walmart.com, and many others. They are continually improving and are very open to user feedback. Review collected by and hosted on G2.com.

What do you dislike about REVIEWS.AI?

Keeping scraping software up to date is a challenge for this space in general. Occasional review count and other data errors creep up as product listings change, but they are quick to fix things when alerted. It's just a fact that this is a challenge to anyone in this space. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
II
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about REVIEWS.AI?

Love the amount of data provided as well as the uniqueness of the data (word clouds). Review collected by and hosted on G2.com.

What do you dislike about REVIEWS.AI?

Still a small company so bugs and product confusion can happen. Nothing that hasn't been solved with an email to the team, however. Review collected by and hosted on G2.com.

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REVIEWS.AI Categories on G2
Review Management
Review Management

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REVIEWS.AI