Revenova TMS Reviews & Product Details

I like the customization. The fact that you have the basics there and given to you and then it's up to you to utilize it to the best of your ability. The different ways to report and show reports through a dashboard to help keep a visualization of your goals and progress throughout the days, months, years, etc. All the ways to connect through API with all their partners is a plus. Customer support has been only getting better, The workshop recently put on shows they care. Review collected by and hosted on G2.com.

Revanova is great for all it's features and customization, but with that comes issues naturally. Things will break and you have to fix them and if not it could take some time out of your day. It is not the easiest system to learn if you are not very IT inclined already. Having Trailhead programs will help you better you knowledge on terminology and how to do some of the basics. Review collected by and hosted on G2.com.

I love the ease of use and the ability of Revenova TMS to bundle all of our carriers into one big pool for any location throughout the United States, allowing us to utilize them again efficiently. The customization feature is especially beneficial, as it allows me to create different pages and filters tailored for each customer, enhancing our ability to manage and display the information needed for specific loads. This is incredibly helpful when creating projects for loads and customers, keeping everything centralized, and making updates easy. I also find that each load board being customizable improves my workflow significantly, making it simple to adjust and see the things I want with ease. Moreover, switching to Revenova TMS from our previous system was largely due to its superior customer handling capabilities and faster operations. Review collected by and hosted on G2.com.

I find it frustrating that adding a document to each load to be sent to the driver, alongside the BOL, incurs an additional cost. This should be a free service, as it is essential for the drivers to have these documents when needed. Also, while the initial setup wasn't overly difficult, it did take about a month and a half to get everything situated to the way we wanted it. Review collected by and hosted on G2.com.

What I like best about Revenova TMS is how seamlessly it brings together all the essential components of TMS systems in one intuitive platform. The system is incredibly user-friendly, making it easy to train new team members and keep operations running smoothly. Its real-time visibility, automated workflows, and deep integration with Salesforce create a powerful environment where we can manage loads, carriers, quotes, and customer communication without ever feeling bogged down Review collected by and hosted on G2.com.

The only challenge we experienced with Revenova was during the initial onboarding phase. However, we onboarded nearly six years ago, and their customer support team has expanded tremendously since then. Based on how much they’ve grown and improved, I’m confident the onboarding process is far smoother and more efficient today. Review collected by and hosted on G2.com.

I love how Revenova TMS makes building, booking, and organizing loads an absolute breeze, enhancing our logistics operations' efficiency. The user-friendly interface of the platform is remarkable, offering simplicity across the board, which is a significant advantage for team collaboration. Additionally, its customization capabilities are highly appreciated as we can personalize the Home Screen and various pages to align with our workflow, making them as simple and efficient as possible. The initial setup process was incredibly easy, supported by a smooth training phase, which ensured that our transition was seamless. The stark contrast to the outdated and non-customizable system we used before, Aljex, further highlights how valuable Revenova TMS is. I am more than willing to recommend it, rating it a solid 10 for its performance and adaptability. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

Being within the Salesforce architecture allows for a lot of customizability. Also, Revenova does a good job overall of updating and releasing new features and stay in cadence with the Salesforce quarterly updates. Review collected by and hosted on G2.com.

There is a relatively high cost since it is part of Salesforce and add-ons introduce more cost. It is almost like Revenova is simultaneously too much and not enough. When something needs to be customized, a flow is easy but apex classes are tougher. Since Revenova has a number of managed packages, if you add on, during a new release, it is tough to know what might break. The last thing is the documentation. A lot of it is outdated or not geared towards tech savvy people. Review collected by and hosted on G2.com.

I love how Revenova TMS automates some processes and provides greater insight into our transports and trips, significantly improving our efficiency. The platform is incredibly easy to use, which simplifies the training process and makes onboarding new employees faster. I appreciate that it is based on Salesforce, offering a familiar interface for many users, thus facilitating ease of understanding and use. Revenova TMS is packed with many features that our previous software lacked, enhancing our capabilities and keeping us up to date with technological advancements expected by our customers. The initial setup was very easy, and the team was excellent at guiding us through the onboarding process. Review collected by and hosted on G2.com.

The features can sometimes not work as planned when released. Review collected by and hosted on G2.com.

I really appreciate how helpful and insightful the team at Revenova TMS is. Whenever I encounter an issue, someone from their team always reaches out to me on the same day, which makes dealing with any complications much less stressful. Additionally, I value the great range of tools available as they all perform excellently, and everything being customizable allows us to adapt the system to fit our needs perfectly. This customization is vital as it supports our ability to scale and grow our operations effectively. Review collected by and hosted on G2.com.

The setup of Revenova TMS was a challenge, as it took a few months to become fully operational, primarily due to the customization needed to suit our organization's preferences. Review collected by and hosted on G2.com.

Revenova TMS stands out for its seamless native integration with Salesforce, offering robust visibility, extensive customization options, and enhanced collaboration within a single, unified platform. Review collected by and hosted on G2.com.

Many users dislike that Revenova TMS can be costly and complex due to its Salesforce dependence, with some reporting limited functionality in certain workflows and slower support responsiveness. Review collected by and hosted on G2.com.

I use Revenova TMS on the brokerage side of a 3PL and find it significantly more capable than our previous TMS. The standout feature for me is the automated documentation process, which has streamlined a lot of tasks. Additionally, the system's ease of use is remarkable; it's very easy to navigate and find what I need within the platform. Overall, Revenova TMS has proven to be a lot better compared to the older version of Salesforce we were using, and it integrates well with other software tools we use. Review collected by and hosted on G2.com.

Nothing at the moment! Review collected by and hosted on G2.com.

The best parts about Revenova are the customization options, including page layouts, profile/user management, permissions structures, and integration potential. API integrations in particular allow for a highly agile environment, such that even if Revenova can't solve a problem, you can connect to tools that can. Review collected by and hosted on G2.com.

What I dislike most about Revenova TMS is that its various customizations within the Salesforce platform can trigger all sorts of errors and problems that can be tedious to diagnose. Certain features will spontaneously stop working with updates (i.e. LaneIQ, Freight Plan related things). Another thing worth mentioning is that it is rather resource-intensive to manage optimally. As a relatively small broker, Shaker does not have a large development or IT resources with which to construct solutions. Only now are we looking at properly leveraging outside resources to meet our goals. Review collected by and hosted on G2.com.