--- title: Retreaver Reviews meta_title: 'Retreaver Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 63 reviews by the users' company size, role or industry to find out how Retreaver works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 63 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Retreaver Reviews **Vendor:** Retreaver **Category:** [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking) **Average Rating:** 4.9/5.0 **Total Reviews:** 63 ## About Retreaver Retreaver helps marketers, agencies and brands better understand their customer journey. Our cloud based software provides real-time inbound call data by tagging, tracking and routing the caller to the appropriate person, or department. Leverage data from popular marketing solutions such as HubSpot, Eloqua and Instapage to deliver personalized experiences and increase conversion rates. By taking advantage of this data, you'll identify which campaigns drive the most revenue, increase customer satisfaction and promote higher conversions. Call us today at (877) 794-6544 or visit "https://retreaver.com" to learn more! ## Retreaver Pros & Cons **What users like:** - Users praise the **accommodating customer support** of Retreaver, providing quick assistance and guidance on obstacles. (9 reviews) - Users find Retreaver's **ease of use** exceptional, with friendly UI and supportive team assistance enhancing their experience. (9 reviews) - Users commend the **reliability** of Retreaver, noting its impressive uptime and consistent performance compared to competitors. (6 reviews) - Users laud Retreaver for its **exceptional call management capabilities** and commend the outstanding support team assisting them. (3 reviews) - Users value the **exceptional call tracking capabilities** of Retreaver, noting its user-friendliness and innovative features. (3 reviews) - Intuitive (3 reviews) - User Experience (3 reviews) - AI Technology (2 reviews) - Cost-Effective (2 reviews) - Customization (2 reviews) **What users dislike:** - Users desire **better access limitations** on Retreaver to enhance functionality without revealing sensitive revenue data. (1 reviews) - Users desire a **more restricted account type** in Retreaver to enhance privacy and quality assurance without financial visibility. (1 reviews) - Users find Retreaver's interface **somewhat complex** , particularly for those new to call tracking tools. (1 reviews) - Users find Retreaver's lack of an app and difficulty in deleting old DIDs to be an **inefficient experience**. (1 reviews) - Users find that the **learning curve** can be challenging initially, but progression becomes smoother with time. (1 reviews) - Limited Functionality (1 reviews) - Limited Options (1 reviews) - Missing Features (1 reviews) - Users note a **steep learning curve** with Retreaver, which may challenge those unfamiliar with call tracking tools. (1 reviews) ## Retreaver Reviews ### 1. Hands Down The Best Call Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Will C. | Founder & CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2016 **What do you like best about Retreaver?** The call routing features are far superior to other platforms out there. Also having access to many countries is vital. **What do you dislike about Retreaver?** I wish you could sort the call logs by the caller ID. **Recommendations to others considering Retreaver:** The call routing features are superior to anything else you will find. **What problems is Retreaver solving and how is that benefiting you?** It's a long list. Call routing, tracking, recording, etc. Enhanced organization. ### 2. Basically everything you need at an affordable price **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen L. | Account Manager, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2016 **What do you like best about Retreaver?** The price. You cannot beat the cost of use. It does everything I need to track phone calls at a fraction of the price of other platforms. I also find it to be more accurate when tracking duration. Customer support has been great as well. Campaign set up is easy and intuitive. **What do you dislike about Retreaver?** I would like it to show more campaign details to my affiliates if needed such as call hours and geo targeting. Perhaps there is a way to do this but I have yet to see it. **What problems is Retreaver solving and how is that benefiting you?** Its easy to use and does everything I need it to do. It allows me to accurately track and record phone calls. ### 3. Much more than I expected! **Rating:** 5.0/5.0 stars **Reviewed by:** Shendi B. | President, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2016 **What do you like best about Retreaver?** Easy tools to follow for someone that's not so techie. Mobile optimized is great! I can control many things for my clients to view detail stats about their calls. A Representative is always available to help and guide me with my many questions, Rich is always above and beyond. **What do you dislike about Retreaver?** Haven't had any experience to not like anything yet **Recommendations to others considering Retreaver:** After comparing with other similar companies, I must say Retreaver is by far one of the best for me. **What problems is Retreaver solving and how is that benefiting you?** PayperCall integration with the tracking platform we're using was very easy (much easier than I expected) Love the fact that is mobile friendly as well, since i'm mobile most of the time. For a stay home mom/running her own agency, Retreaver has come in very handy for me, budget wise and easy tools/terms to follow is a plus! Highly recommend for someone who is starting venturing paypercall. ### 4. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler W. | Dentist and CEO, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2016 **What do you like best about Retreaver?** Features and online dashboard, simple to use and priced very fair **What do you dislike about Retreaver?** Support is very technical and talks "too tech savy" for us at times. **What problems is Retreaver solving and how is that benefiting you?** Marketing tracking and conversion ### 5. Best Call Platform, Superior Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan H. | Senior Account Manager, Affiliate Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2016 **What do you like best about Retreaver?** User interface is very intuitive and user friendly. Runs fast and very smoothly, even when running multiple web apps, browsers and multiple tabs within in each browser, etc. Very rarely do I ever notice any performance issues or lag of any sort. Specifically, love the ability to route calls and set concurrency caps. **What do you dislike about Retreaver?** Sometimes finding campaigns/targets to identify if they are live or paused is a tad cumbersome but that could also be user error. lol **Recommendations to others considering Retreaver:** You can do it! **What problems is Retreaver solving and how is that benefiting you?** Ability to accept concurrent calls on any given campaign/offer we onboard. Our previous platform lacked that functionality. Creating multiple numbers is a breeze in Retreaver and a feature my buyers often request. ### 6. Good and reliable service, fairly user friendly site **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2016 **What do you like best about Retreaver?** In our experience, Retreaver has been a very reliable resource for call routing. We had an account with CallPixels before, and we received very good customer service from Rich Nolan. So far we have not needed to request assistance from the new team, so have no feedback on customer service yet. **What do you dislike about Retreaver?** We don't feel that the site is very user friendly. For example, once you run a report, you should be automatically sent back to the Generate Reports page to see when the report is ready. Also, some features do not actually work. For example, when looking at a campaign, you can click Numbers and see the phone numbers for that campaign. AT the top of the page is a filters menu, but when you select a different campaign, the page never refreshes to reflect the new campaign selection. If there is a button to accomplish this, we have not been able to locate it. The same scenario is true whether you start from a specific campaign or if you just click Numbers on the left hand menu. Even if I select a campaign and then click Numbers, it takes me to a list of numbers for only the previously viewed campaign, not the one I just selected. Some of the navigation options have at times been confusing, and the literature, though extensive, does not always cover the details we are looking for. We still use and appreciate the service in light of these things. **What problems is Retreaver solving and how is that benefiting you?** We reroute calls for our marketing campaigns through Retreaver. We have had little to no complaints from our own clients, and we have been able to effectively accomplish our goals using the services provided. ### 7. I choose Retreaver for my call routing and pay per call offer hosting needs **Rating:** 5.0/5.0 stars **Reviewed by:** Tom F. | President, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2016 **What do you like best about Retreaver?** Great interface with powerful features! Integration with legacy tracking and affiliate management systems is comprehensive and accurate Tagging of inbound calls and rerouting features can't be beat **What do you dislike about Retreaver?** Needs better access to certain target settings for collaborators to see whats happening and whats set including caps and live calls counts Wish the screens would refresh themselves **Recommendations to others considering Retreaver:** Switch! **What problems is Retreaver solving and how is that benefiting you?** call routing and pay per call offer hosting tracking media placement's targeting to optimize call generation costs ### 8. The best call platform out there **Rating:** 4.5/5.0 stars **Reviewed by:** Jackie P. | CEO/Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2016 **What do you like best about Retreaver?** I love the entire user interface. It's very easy to see my reports on desktop and mobile. Also, calls report in real time. **What do you dislike about Retreaver?** I'm not a fan of always having to refresh to see the stats updated. **What problems is Retreaver solving and how is that benefiting you?** It's easier to see where 'no answer' calls are starting. It saves me a lot of money. ### 9. Very happy with the support please dont get away from that **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2016 **What do you like best about Retreaver?** you have very solid support, sometimes when platforms get too big the stray from that so please keep that the focus as you grow **What do you dislike about Retreaver?** I wish it had a way to remove invalid calls from the interface or block out calls that werent picked up maybe in a seperate section so pubs dont get them confused with calls that were answered **What problems is Retreaver solving and how is that benefiting you?** trying to keep costs low enough to be profitable sometimes if the calls are lasting too long its not worth the money you get ### 10. Working experience with retreaver **Rating:** 5.0/5.0 stars **Reviewed by:** Anar G. | entrepreneur, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2016 **What do you like best about Retreaver?** They have awesome support available via skype They functionality in terms or running high volume ppc campaigns is incredible. After trying many platforms including invoca i found retreaver as best solution **What do you dislike about Retreaver?** The only con is lack of affiliate interfacr like hassoffers or invoca has **Recommendations to others considering Retreaver:** No better software for call campaigns available at this moment **What problems is Retreaver solving and how is that benefiting you?** Paypercall campaign optimization Management of high volume centers with CC even per hour and many more! ### 11. Retreaver (Callpixels) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2016 **What do you like best about Retreaver?** Easy to use and best platform for call tracking. **What do you dislike about Retreaver?** Prices are little higher for per min, probably they use some third party at the backend like Twilio and thats why they cant do much about it. **Recommendations to others considering Retreaver:** Use it. **What problems is Retreaver solving and how is that benefiting you?** Easy to manage Affiliates Easy to Manage Billing for each affiliate Each to manage calls by targets, number and Campaigns. ### 12. Retreaver **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2016 **What do you like best about Retreaver?** call routing functionality is outstanding and pretty easy to use. very feature rich **What do you dislike about Retreaver?** would like oppt. to lower per minute fees at higher usage tiers **What problems is Retreaver solving and how is that benefiting you?** customers who come to my website(s) for insurance quotes or other products many times wish to speak to agents over phone. I am able to route customers efficiently to the correct party who can assist them based on IVR or Form responses ### 13. Great platform and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2016 **What do you like best about Retreaver?** Great technology, comfortable interface. Best thing is the support- Richard is always there when i need something **What do you dislike about Retreaver?** none. every think on the platform is great **What problems is Retreaver solving and how is that benefiting you?** PPC tracking ## Retreaver Discussions - [What is Retreaver used for?](https://www.g2.com/discussions/what-is-retreaver-used-for) - 1 comment - [View Retreaver pricing details and edition comparison](https://www.g2.com/products/retreaver/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+23%3A05%3A20+-0500&secure%5Bsession_id%5D=cdfece20-6e44-4ae3-8a2e-6800628b8da6&secure%5Btoken%5D=ce5c8cbc844710d64bbde8cf08e47cd1dda14c0ee7edf82ea75d50e72b6c2051&format=llm_user) ## Retreaver Features **Phone Number Management** - Local Phone Numbers - Toll-Free Numbers - Port Existing Numbers **Tracking** - Visitor & Keyword Tracking - Dynamic Number Insertion - Multi-Channel Call Attribution **Analytics** - Call Data - Call Recording - Advanced Reporting - Conversation Intelligence **Call Routing** - IVR - Call Scheduling - Geo-Routing **Administration** - Martech Integrations - Privacy, Security, and Compliance - Performance and Reliability **Agentic AI - Inbound Call Tracking** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top Retreaver Alternatives - [CallRail](https://www.g2.com/products/callrail/reviews) - 4.5/5.0 (1,725 reviews) - [Ringba](https://www.g2.com/products/ringba/reviews) - 4.9/5.0 (155 reviews) - [Invoca](https://www.g2.com/products/invoca/reviews) - 4.5/5.0 (926 reviews)