REthink CRM Reviews & Product Details

The large amount of data you can have stored there Review collected by and hosted on G2.com.

The system is tedious and customer support is not helpful, even if you're paying for the service. The most help they get involved with is sending you articles so this has caused me to stop using it frequently. Review collected by and hosted on G2.com.

I love how it integrates with other tools, such as dialpad. Review collected by and hosted on G2.com.

The biggest downside is that you need a full-time admin to manage the back-end. Review collected by and hosted on G2.com.

Everything is in one place built for our commercial real estate needs. We appreciate the ease of functionality and the capabilities. This compares to competitors Review collected by and hosted on G2.com.

Less capabilities on the design and development with AI. Not directly linked to our website or 3rd party software. It can be better with more customization and improvements Review collected by and hosted on G2.com.

It’s nothing especial, but it takes a normal job. I don’t find a better one for the moment. Review collected by and hosted on G2.com.

It’s quite expensive if you pay a few topics Review collected by and hosted on G2.com.

The custom objects included a lot of the information that we needed, so we didn't have to built it all out ourselves. Being able to refresh our listings with the most recent MLS data made it easy to keep our listings up to date and prevented having to enter listing information more than once. The support team was very responsive. Review collected by and hosted on G2.com.

REthink doesn't use the traditional lead and opportunity objects or forecasts, and I feel that is one of the biggest benefits of using the Salesforce platform. Additionally, outside of the the custom objects and the MLS data being refreshed, I did not find the additional features such as the prospect manager all that useful for our company. Review collected by and hosted on G2.com.

Our team loves the transparency of data within the application, while also being able to maintain private records of deals, listings, and contact notes. Brokers have much better visibility into their deal pipeline and can report across any number of objects with the application. Review collected by and hosted on G2.com.

The ability to build within REthink and customize it is endless, so you could technically get lost in over customizing it if you wanted to. Review collected by and hosted on G2.com.

I like that I can track the deals throughout the different stages and keep my team on track. Review collected by and hosted on G2.com.

It's a good idea but it doesn't really seem to be fully supported by the company. There was just a new update to Salesforce and it misaligned some of the features of ReThink so I had to go back to the settings and figure out what was misaligned, fix it and then return to business as usual. It's not a huge deal as I am an admin but when the Brokers notice the small hiccups when they are in the course of conducting their business it's a sore point. Review collected by and hosted on G2.com.

There is a lot of system functionality to be aware of. The ReThink team makes the learning the program very easy and is accurate in relaying the potency of what the system actually does for the end-user. Review collected by and hosted on G2.com.

The things I dislike about the system may not be there as an issue deriving from ReThink, but rather Salesforce. Therefore, the ReThink system has no features I dislike thus far. Review collected by and hosted on G2.com.

I like the ability to see all conversations and interactions with each client and have them all in one location. I like that we can track our processes and opportunities. Review collected by and hosted on G2.com.

That it is not that user friendly. There is too many fields that are repetitive. The program is not intuitive. Review collected by and hosted on G2.com.

I think this is a nice CRM database because it includes photos of the buildings and allows you to merge and other things as well Review collected by and hosted on G2.com.

I'm just starting to learn to use it it seems to be a lot easier to use than some of the Review collected by and hosted on G2.com.