--- title: Rethink Behavioral Health Reviews meta_title: 'Rethink Behavioral Health Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Rethink Behavioral Health works for a business like yours. aggregate_rating: rating_value: 2.0 review_count: 3 scale: '5' date_modified: '2026-07-17' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Rethink Behavioral Health Reviews **Vendor:** RethinkFirst **Category:** [Applied Behavior Analysis (ABA) ](https://www.g2.com/categories/applied-behavior-analysis-aba) **Average Rating:** 2.0/5.0 **Total Reviews:** 3 ## About Rethink Behavioral Health Rethink Behavioral Health (BH) is a cloud-based practice management and clinical platform purpose-built for ABA therapy providers and pediatric behavioral health practices. A division of RethinkFirst, a global health technology company, RethinkBH gives clinicians, billing teams, operations leaders, and practice owners the tools they need to manage every aspect of their practice in one connected system. The platform integrates clinical programming, ABA data collection, AI-powered scheduling, session documentation, revenue cycle management, staff training, and family engagement - eliminating the need for disconnected point solutions and reducing the administrative burden that prevents clinicians from focusing on client care. RethinkBH is built by clinicians, for clinicians. With evidence-based care plans, a library of over 1,500 customizable programs, and tools that adapt to practices from solo providers to large multi-site organizations, RethinkBH is designed to grow with your practice. ## Rethink Behavioral Health Pros & Cons **What users like:** - Users appreciate the **ease of use** of Rethink Behavioral Health, benefiting from all-in-one scheduling and resources. (1 reviews) **What users dislike:** - Users face **inefficient workflows** in Rethink Behavioral Health, causing frustrations with slow data processing and complicated setups. (1 reviews) - Users face significant **integration issues** with Rethink Behavioral Health, leading to frustrating experiences and inefficiencies in data management. (1 reviews) - Users criticize the **poor analytics** of Rethink Behavioral Health, finding data collection frustrating and slow. (1 reviews) - Users express frustration with **poor customer support** , citing unhelpful responses and unresolved billing issues with Rethink Behavioral Health. (1 reviews) - Users experience **slow response times** , drastically hindering productivity and increasing administrative workload due to frustrating delays. (1 reviews) - Slow Updates (1 reviews) - UX Improvement (1 reviews) ## Rethink Behavioral Health Reviews ### 1. BEWARE OF PREDATORY CORPORATE PRACTICES **Rating:** 0.0/5.0 stars **Reviewed by:** Justin D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Rethink Behavioral Health?** Features were useful on a computer, app no. **What do you dislike about Rethink Behavioral Health?** Here is a cautionary tale... Rethink has a decent fleshed out system to do what many of us need to. The program itself was not our issue. They engage in predatory contractual behavior. We had a 1 year contract which auto renewed on Dec 1. We initiated mutual discussions on October 17th regarding reducing our package and number of providers. There was never any follow-up on ReThink's end. We followed up multiple times and there would be a response to our follow ups but nothing further as we honed in on a mutually agreed direction. All correspondence was left ambiguous. We yet again reached out in December to check the status or what we needed to do and were told the contract auto-renewed and changes needed to be completed prior to December 1st. We were active in this processes and followed up prior to December first, they declined to engage in healthy business practices as we were willing to stay on at a more limited scope and would likely use them more broadly in the future. Instead the answer continued to be "it auto renewed, nothing we can do" and continuing to charge $2600/mo. We are now disputing their charges through legal routes. This is not some rant from an unhappy customer. We stuck to the contract, paid in full for the year, engaged in good faith discussions about restructuring prior to the auto renewal date, and were willing to stay on with the restructure. It is now clear their ambiguous correspondence and lack of any actual follow up then immediately leaning on this auto renew date was likely intentional so it would renew at the same high rate. This is predatory corporate behavior, and they just lost a customer they likely would have had at even higher rates for many years. Beware of this if you use them. Again, program itself was not the issue here. It is the predatory business practices. **What problems is Rethink Behavioral Health solving and how is that benefiting you?** It is not it is causing problems. ### 2. Great Platform for Tracking Staff Sessions and Simplifying productivity for Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian A. | Payroll Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Rethink Behavioral Health?** That is is really good as a platform where we can register all staff's sessions which facilitates Payroll's job to obtains the calculations and do the payment. **What do you dislike about Rethink Behavioral Health?** I think it needs a minor modification on the employees's section because it gets a little complicated. To add licenses or search the schedule, sometimes is hard to navigate. **What problems is Rethink Behavioral Health solving and how is that benefiting you?** For the moment, everything is good. No problems. ### 3. It is adequate for a start-up behavioral health organization but customer support is non-existent **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Rethink Behavioral Health?** It is nice to have scheduling, 40-hr RBT training, data collection, client file storage, all in once place **What do you dislike about Rethink Behavioral Health?** I don't like the data collection platform. It's difficult to take data as you go without getting crazy graphs. I also wish the app worked on a chromebook. I never got my billing to sync with Kareo/Tebra and they were misleading about the billing integration during the initial demo. My billing support person is absolutely useless and literally told me "I'm not sure about this so you'll have to do some research", instead of doing the research herself so that she could actually help a customer use the product. They have literally lost session notes, data, and signatures for verified appointments. It is SLOW SLOW SLOW SLOW SLOW. We have to spend so much money on administrative time because staff cannot complete notes or data due to how long it takes for the website to load. The preloaded program library is full of clinical mistakes. It is also so clunky every time you add a new funder, client, or staff member. There are like 800 different sections you have to visit to make sure no small detail is missing from the set up instead of it just being one comprehensive streamlined workflow. **What problems is Rethink Behavioral Health solving and how is that benefiting you?** I don't know what they are solving. It would be nice if we could bill directly through Rethink and not have to export billing or use Kareo. To be honest in the years I have been using it, it's been getting worse, not better. - [View Rethink Behavioral Health pricing details and edition comparison](https://www.g2.com/products/rethink-behavioral-health/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-20+18%3A19%3A27+-0500&secure%5Bsession_id%5D=709a3838-f0a5-4ca1-927b-4a7bf5312fa3&secure%5Btoken%5D=d666b8c240ea4ba5d94aa0bc52b61d37253a0af7493c9892f2c87460b8fe3656&format=llm_user) ## Rethink Behavioral Health Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Data Management** - Data Warehouse - Data Analysis - Data Capture - Data Integration - Integration with Wearable Devices - Interoperability - Security and Privacy Controls - Data Querying **Process Automation** - Course Authoring - Certificate Generation - Tracking & Reporting **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Agentic AI - Medical Billing** - Natural Language Interaction **Clinical - Applied Behavior Analysis (ABA)** - Patient Records - ABC Charts - DTT Programming - Specialty EHR Templates **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Analytic Tools - Healthcare Analytics** - Data Visualization - Cost Analysis - Real-Time Analysis - Predictive Analytics - Patient Risk Scoring - Natural Language Processing (NLP) **Administrative - Applied Behavior Analysis (ABA)** - Caregiver Portal - Insurance and Billing Management - Compliance - Security and Authorization - HIPAA Compliance - Appointment Scheduler ## Top Rethink Behavioral Health Alternatives - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (548 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (361 reviews) - [Blackboard](https://www.g2.com/products/blackboard/reviews) - 4.0/5.0 (1,016 reviews)