RetailNext Reviews 2025: Details, Pricing, & Features

Thippareddy E.

Sr. Security Specialist

Mid-Market(51-1000 emp.)

Validated Reviewer

Verified Current User

Review source: G2 invite

Incentivized Review

Mar 16, 2023

"User friendly app for Analytics and Video Management."

What do you like best about RetailNext?

I like the dashboard, Analytics and Security events apart from the video management. Added benefits when it linked to EAS events, Single Sign-on and Ping ID. Customisable options are helping us a lot to work towards reducing shrink Review collected by and hosted on G2.com.

What do you dislike about RetailNext?

Nothing major to dislike but buffering issues are a concern to look at. Probably this is common as like in most video management applications when you use it remotely, Review collected by and hosted on G2.com.

What problems is RetailNext solving and how is that benefiting you?

Retail Next is helping us to reduce Shrink and analyse patterns of Theft. Review collected by and hosted on G2.com.

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Helpful?

Admin Approval Link

RetailNext Overview

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What is RetailNext?

E-commerce style shopper analytics for brick-and-mortar stores, brands and malls. Why invest in point solutions when you can invest in the only future-proof system that scales with you? Traffic, Shopper Journey, Visual Merchandising, Asset Protection, and more, in a single fully-integrated platform. Accurately measure foot traffic to your stores in real-time with the most advanced traffic system ever built. Enjoy instant access to high-resolution recorded video to easily perform your own audits at your convenience, and at no extra cost. Measure, display, and control store occupancy in real-time to instill confidence in shoppers and safely reopen your stores. Analyze historical occupancy rate trends for your locations. Check if locations are underutilized or overcrowded, and verify compliance with specified occupancy limits. Get complete visibility into how shoppers move through the various areas of your store as part of their journey. Segment shoppers by demographics, purchase activity, and much more.

RetailNext Details

Discussions

RetailNext Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Malay, Dutch, Portuguese, Russian, Spanish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional)

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Product Description

RetailNext is the worldwide market leader and expert in retail analytics for brick-and-mortar retail, delivering real-time analytics that enable retailers and manufacturers to collect, analyze, and visualize in-store data. The patent-pending solution uses best-in-class video analytics, Wi-Fi detection, on-shelf sensors, and data from point-of-sale systems and other sources to automatically inform retailers about how people engage with their stores. The highly scalable RetailNext platform easily integrates with promotional calendars, staffing systems, and even weather services to analyze how internal and external factors impact customer shopping patterns providing retailers the ability to identify opportunities for growth, execute changes, and measure success.

Seller Details

Seller

RetailNext

Year Founded

2007

HQ Location

Campbell, CA, USA

Twitter

@RetailNext
18,639 Twitter followers

LinkedIn® Page

www.linkedin.com
246 employees on LinkedIn®

Description

A comprehensive global platform built by retailers, for retailers, providing a full in-store analytics platform for traffic, asset protection and shopper journey.

Overview Provided by:

Christos Hadjiyannis

Recent RetailNext Reviews

5/28/2024

Dayna P.Enterprise (> 1000 emp.)

5.0 out of 5

"Great Dashboard and tool to manage traffic and sales"

It gives traffic and security access all in one simple dashboard

3/16/2023

Thippareddy E.Mid-Market (51-1000 emp.)

5.0 out of 5

"User friendly app for Analytics and Video Management."

I like the dashboard, Analytics and Security events apart from the video management. Added benefits when it linked to EAS events, Single Sign-on an...

7/14/2021

Andrei M.Enterprise (> 1000 emp.)

2.5 out of 5

"This is an advanced system - not for everyone. Very pricy $$$$"

The diagrams and analytic tools are very cool and visually pleasing. I'm torn in between - the numbers you can get out of this are insane, the typ...

This seller hasn't added their security information yet. Let them know that you'd like them to add it.

0 people requested security information

RetailNext Media

Keep an eye on your key store performance KPIs

Put the power of RetailNext analytics into the lam of your hand with our fully functional mobile app

Provide a safe and secure environment, reduce shrink, and fast-track investigations

See how your stores are performing at that moment with near-instant updates to your metrics

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Dayna P.

District Manager

Enterprise(> 1000 emp.)

May 28, 2024

It gives traffic and security access all in one simple dashboard Review collected by and hosted on G2.com.

It will sometimes be delayed when unchecking and checking different locations or multiple locations when it recalculates totals and information. Review collected by and hosted on G2.com.

It allows real time numbers for customer traffic in all my retail locations so when complaints of slow days are there, it allows me to review that. It also gives me information so I can manually calculate conversion for our traffic into sales. Review collected by and hosted on G2.com.

Andrei M.

Operations Manager

Jul 14, 2021

The diagrams and analytic tools are very cool and visually pleasing. I'm torn in between - the numbers you can get out of this are insane, the type of demographic insights you can get out of this are above any other system. Review collected by and hosted on G2.com.

The solution is very expensive - we're talking expensive cameras, expensive software subscription (thousands monthly if you want good functionality). Review collected by and hosted on G2.com.

Recommendations to others considering RetailNext:

Seriously consider how much ROI you will get out of this. Review collected by and hosted on G2.com.

Retail analytics in brick-and-mortar stores Review collected by and hosted on G2.com.