Jamison M.
JM
Jamison M.
IT & Admin Support Manager
Mid-Market (51-1000 emp.)
"IT & Admin Support Manager"
5/5
What do you like best about Restaurant365?

The product is very user intuitive. It is very easy to train and learn quick. Their support team is always able to help figure out what I need. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Employee management for employees that work at multiple locations can be tricky. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review! We're thrilled to hear Restaurant365 is user-friendly and easy to learn. It's great to know our support team is exceeding your expectations too.

Would you be interested in sharing some more details about your specific needs for multi-location scheduling? This information is extremely valuable as we develop future features. You can schedule time with Customer Success or submit any recommendations here: https://ideas.restaurant365.com/ideas/new.

In the meantime, our support team is always happy to brainstorm workarounds with you to best utilize the scheduler for your current situation.

Thanks again for the review!

BL
Brian L.
Director of financial planning and analysis
Mid-Market (51-1000 emp.)
"All in one solutions"
5/5
What do you like best about Restaurant365?

It’s all in one solutions that makes all functions synchronized across all locations from accounting, inventory, purchasing, scheduling. I think inventory management module is the greatest tool here. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Lack of customizable financial reports. We have CFR but it’s still very rigid. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

It's great to hear that Restaurant365 is helping to synchronize functions across all locations and benefiting you with inventory management, costing, and other functions. We value your feedback about customizable financial reports and will strive to improve the flexibility of our CFR.

Monica G.
MG
Monica G.
Controller
Enterprise (> 1000 emp.)
"Month End made easier"
5/5
What do you like best about Restaurant365?

R365 has helped our accounting department streamline the month end close process. From integration with vendors, to recording sales daily, it has helped make the month end closing process smoother. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Not being able to assign a threshold for vendors for approvals. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

We're glad to hear that Restaurant365 has helped streamline your month end close process and integrate with vendors. We appreciate your feedback about the vendor approval threshold and will take it into consideration for future updates.

RC
Rebecca C.
Vice President
Mid-Market (51-1000 emp.)
"An All in One solution!"
5/5
What do you like best about Restaurant365?

This tool has helped reduce friction between our cross functional departments and helps our operations greatly! Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

I have nothing negative to say! This is a great tool that continues to evolve and adapt to the needs of the industry. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

We're thrilled to hear that Restaurant365 has been able to reduce friction between your departments and improve operations. Thank you for sharing your positive experience!

TT
Thomas T.
Restaurant Systems Manager
Mid-Market (51-1000 emp.)
"Data Made Simple"
4.5/5
What do you like best about Restaurant365?

Using R365 for reports when the pos system you use doesn't allow for the days you need. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Having to click so many option to get the report you need. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

We're pleased to hear that Restaurant365 has been able to fill the gaps left by your POS system, particularly in the area of reporting. We understand that the current process for generating reports may be cumbersome, and we are actively working on simplifying it to enhance user experience. Your feedback is important to us, and we will strive to make the necessary improvements.

Keith H.
KH
Keith H.
Senior operations manager
Small-Business (50 or fewer emp.)
"All in one platform"
5/5
What do you like best about Restaurant365?

Has a lms system built in. Sort of an all in one platform. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Didn’t give me enough time to have 1 oh one sessions inside the workshops to ask my questions from my team. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

We appreciate your positive feedback about the all-in-one platform and the built-in LMS system. We understand your concern about the limited time for one-on-one sessions and will take this into account for future improvements. It's great to hear that Restaurant365 is helping improve communication within your team.

Rebecca S.
RS
Rebecca S.
Tech Manager
Mid-Market (51-1000 emp.)
"A great all around restaurant software suite"
5/5
What do you like best about Restaurant365?

From Accounting to inventory to people management R365 does it all. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

We love the software. Always continuing to grow and innovate. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the fantastic review, Rebecca! We're delighted to hear that Restaurant365 is meeting your needs across accounting, inventory, and people management. It's great to know that our platform is providing the visibility you need for scheduling, reporting, hiring, and more. We appreciate your support and are excited to continue growing and innovating alongside you!

Julian F.
JF
Julian F.
VP of OPS Services
Enterprise (> 1000 emp.)
"Service review"
4.5/5
What do you like best about Restaurant365?

Customer service and roll out support is very useful Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

There are a lot of information floating around and I am not sure which one is useful for us Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

We're glad to hear that you found our customer service and roll out support useful! We understand that there can be a lot of information to navigate, and we are working on improving our communication to make it easier for our customers to find the information they need.

Min Ju H.
MH
Min Ju H.
Human Resources Director
Enterprise (> 1000 emp.)
"Great financial tool for restaurant!"
5/5
What do you like best about Restaurant365?

Great financial tool for restaurant! Our customer rep is very responsive during the implementation and day to day issues. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

It takes some time to fix reporting errors. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

We're glad to hear that you find Restaurant365 to be a great financial tool for your restaurant! We appreciate your feedback about our responsive customer support during implementation and day-to-day issues. We understand that reporting errors can be frustrating, and we are continuously working to improve our system to minimize these issues.

LaRonya H.
LH
LaRonya H.
Owner
Small-Business (50 or fewer emp.)
"Everything I learned, thank you 365"
5/5
What do you like best about Restaurant365?

About 85% of what I have learned about being a new restaurant owner has come from the R365, or associates that I have found through R365 platform. It is truly fully comprehensive to set your restaurant up for success!

Champagne Toast Brunch

Inglewood, CA Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

There is not one thing I dislike, at all Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

We are thrilled to hear that Restaurant365 has been instrumental in your journey as a new restaurant owner. Thank you for sharing your positive experience with us!