JS
Jenn S.
"Streamlines Daily Accounting with Room for Improvement"
5/5
What do you like best about Restaurant365?

I like the ability to mark an invoice paid when creating it. I like the bank feeds and matching capability making reconciliations take less time. I like the payment run process - it's pretty seamless. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

With taking away the Classic Version, they took away the ability to create memorized bank transfers. This caused inconvenience for us. We would love the ability to have easier custom report creation. Setting up the accounting was not bad. We initially signed up for Operations and Payroll but ran into issues with both of these modules and ended up not using them at all. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for sharing your feedback with us! We're thrilled to hear that you're enjoying the features like marking invoices paid, bank feeds, and the payment run process in Restaurant365. We appreciate your input on areas for improvement, such as the ability to create memorized bank transfers and easier custom report creation. We'll definitely take your suggestions into consideration for future updates.

If you ever need assistance or have any further feedback, please don't hesitate to reach out to our support team. We're here to help and ensure you have the best experience with Restaurant365. Thank you for being a valued customer!

Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Accounting + Inventory in One Package That Just Works"
5/5
What do you like best about Restaurant365?

The combination of accounting and inventory in one software package Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

logbook isn't great. We went all in on R365 but scaled it back to accounting and inventory. Review collected by and hosted on G2.com.

Florcy M.
FM
Florcy M.
"Efficient Accounting with Minor DSS Issues"
5/5
What do you like best about Restaurant365?

I like the bank reconciliation and accounts payable processes through Restaurant365. It's a much easier process than other systems I've used. I also find the Payroll Journal Entry very easy and simple, which is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

I think the DSS repolls need some work. Sometimes it takes too long to come back and when it does some of the entries are missing. Review collected by and hosted on G2.com.

Carrie M.
CM
Carrie M.
Accounting Manager
Mid-Market (51-1000 emp.)
"Running a Restaurant? This is IT!!"
5/5
What do you like best about Restaurant365?

Restaurant365 is exceptionally intuitive. Not all restaurant folks are Tim Cook. Some need an interface that's welcoming, not intimidating. That's Restaurant365! It gets you what you need, and if what's available is not a custom fit, their Support Center always has a solution at the ready! Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

The only thing that's missing is the ability to issue purchase orders for non-inventoried items (both goods and services). I know they're working on it, and when the solution comes through, R365 will be even more robust! Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

We're glad to hear that you find Restaurant365 intuitive and user-friendly. Our goal is to provide a welcoming interface for all restaurant professionals, regardless of their technical expertise. We appreciate your feedback and are continuously working to improve our platform, including the ability to issue purchase orders for non-inventoried items.

Hector R.
HR
Hector R.
Corporate Training Manager
Mid-Market (51-1000 emp.)
"All-in-one platform that simplifies restaurant operations and back-office work\"
5/5
What do you like best about Restaurant365?

As a Training & Restaurant Technology Manager overseeing multiple stores, I appreciate how Restaurant365 combines accounting, scheduling, payroll, and inventory into one platform. The ease of integration with our POS and payroll systems cuts down on duplicate work and errors, and the number of features available allows different departments to work within the same system. Once implemented, the ease of use makes it simple for managers to handle day-to-day functions, and the frequency of use across locations ensures consistency and visibility for the whole organization. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Implementation takes a lot of work and effort. If you and your team don’t set up a lot during this time, adoption at both the store level and corporate level will be tricky and frustrating. The key is to use the implementation process to set up everything you need, and don’t be afraid to ask tons of questions. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

We're glad to hear that Restaurant365 has been able to simplify your restaurant operations and back-office work by combining various functions into one platform. The ease of integration with POS and payroll systems and the availability of multiple features for different departments are some of the key benefits we aim to provide.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Easy File Uploads and Report Subscriptions That Streamline Transactions"
4/5
What do you like best about Restaurant365?

I like best the ability to upload files to most transactions, and the ability to subscribe to reports. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

I dislike having to unravel a transaction from a bank reconciliation and bank activity to revise it and then put it all back together, it is a tedious process. Review collected by and hosted on G2.com.

Natalie A.
NA
Natalie A.
"Built for Restaurants, Streamlines Operations Seamlessly"
5/5
What do you like best about Restaurant365?

I find Restaurant365 to be incredibly effective for managing 20 properties efficiently. Its seamless integration for accounting, purchase orders, recipe management, and inventory management greatly simplifies my tasks. The ability to attend conferences enhances my usage proficiency, and it has been instrumental in identifying operational issues through variance analysis. The system’s restaurant-specific design makes it particularly beneficial and user-friendly for my needs, and its setup process was smooth without major hurdles. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

I don't like how some items in inventory management break down into cost per recipe instead of the made product, which causes errors in my inventory. This is an issue I am looking to resolve in the future. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

We're delighted to hear that Restaurant365 has been effective in simplifying your tasks and identifying operational issues. We appreciate your feedback about the inventory management and will strive to enhance this aspect for a more seamless experience.

Ciara T.
CT
Ciara T.
Director of Operations
Mid-Market (51-1000 emp.)
"Great for EVERYTHING"
5/5
What do you like best about Restaurant365?

I appreciate having all my necessities in one place. The amount of information, that can be pulled with one click, I can monitor and oversee more than one thing at a time. User friendly between all stages of computer knowledge. I run more financially stable businesses using this tool. We use 365 all day in our businesses, customer support is quick and effective with solid follow up. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

The old school aesthetic interface. Looks like a Windows 95 program vs a cleaner, clearier view. Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thank you for the amazing review, Ciara! We're delighted Restaurant365 helps you run financially stable businesses.

We love that you find the platform user-friendly and information readily available. It empowers multi-tasking across all tech levels!

We hear your feedback on the interface. While functionality remains key, we're always working to improve your experience. Thank you for your patience and for choosing Restaurant365!

KC
Kwon C.
"Highly Customizable but Time-Consuming Setup"
3.5/5
What do you like best about Restaurant365?

I appreciate Restaurant365's customizability. I'm able to tailor specific reports and items exactly how I want them, which is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Sometimes there is too much customizability which makes it tedious to use. Also, the initial setup is very time-consuming. Review collected by and hosted on G2.com.

KO
Kevin O.
VP of Finance
Enterprise (> 1000 emp.)
"R365 has provided a "one stop shop" platform for both our accounting team and operations team."
5/5
What do you like best about Restaurant365?

Business Intelligence rivals any new custom dashboard or reporting tool on the market today Review collected by and hosted on G2.com.

What do you dislike about Restaurant365?

Could improve on POS database file polling agent to get all info for stores Review collected by and hosted on G2.com.

Response from Laura Cole Contreras of Restaurant365

Thanks for taking the time to leave a review, Kevin! We are happy to hear that you are happy with the seamless flow of data and the integrations we offer. We are always listening to our customers to help improve the product, so we appreciate the feedback. Keep an eye out for a new product that will allow you to view your data in a more custom way--coming soon!